Sara F is a lash wizard!! I’ve been getting lashes on and off for several years at different salons and she does the most perfect and beautiful sets I’ve ever had. She always takes her time, makes sure I’m comfortable and that my lashes are clean and healthy.
I’ve been coming here for a year now, every two weeks, and I don’t think I’ll ever stop. Lexi is my stylist and she is so professional, hard working, and damn good at her job! She always makes time for me early or even later! Thank you for always making me feel so pretty with my lashes 💕💕💕
I’ve been coming to The Lash Lounge at Assembly Row for nearly 10 months now and have received nothing but quality, personalized, and friendly service. All of the stylists and employees make you feel welcome and are there to help with anything! The Lash Lounge at Assembly Row is the only salon I would trust for lash extensions. They go above and beyond each & every time! Their stylists are eyelash magicians. 11/10 quality and service!
I have been coming to this Lash Lounge location for about 6 months, and my previous tech was great, but tonight I had Sara F for the first time and she was wonderful. Very professional, super sweet, and fun to talk to. Not to mention my lashes and brows look incredible thanks to her!
They are the most fastidious place for lashes I have ever been to By Far. Very clean, precise, and thorough.
Lexi is great and extremely friendly! She does my lashes and tints my brows. She does both services really well! I get classic curly cat-eye lashes. Personally, I think she tints the best brows @ Lash Lounge!
I had my eyebrows threaded and tinted. I love them**
A lady by the name of Kenzi was extremely rude to me and was laughing with somebody and called me ugly. Very unprofessional and rude.
For the best natural looking lash extensions come here. The staff is amazing. I was nervous my 1st time and they made sure my experience was amazing. The manager Lori was very attentive to my needs and made sure that I was comfortable. I love this place and will be a faithful customer from now on.
Both Laurie (manager) and Holly (lash stylist) did an incredible job squeezing me in for a lash fill when I came from a different studio. They made me feel like I had been coming to this location forever, and I truly felt at home. My lashes have never looked so lush and effortless. I will DEFINITELY be returning to The Lash Lounge in Assembly Row for my false lash needs and HIGHLY recommend!!
I already recommended you to two people. All the staff were welcoming and friendly. My stylist was a pleasure to have work on my lashes. She was very informative from start to finish even with aftercare and she really listened to what I wanted and listed all the options I could have done. Will definitely book again in a couple of weeks
The space is so clean and well organized and the staff was knowledgeable and amazingly kind.
Inviting. Friendly. Professional and personable. Sara F did an amazing job on My lashes. It was my first time getting them done she made me feel so comfortable and helped me achieve a natural look. Definitely going back.
Tonia is wonderful! She is honest with her recommendations and does a great job making your lashes look very natural as possible and flawless. I have been going here for more than 4 months and my lashes look very HEALTHY! She listens and suggest what she thinks is best for your lashes. She does a great job with taking her time, detailed oriented, and my results are AMAZING! I always get compliments. I follow all aftercare and products she recommends.Highly recommend Tonia!
Allie did a fantastic job with my lashes. I have never had lash extensions before and Allie walked me through the entire process, answered all of my questions, and made sure I left feeling beautiful. The lash lounge was clean and comfortable and Allie was meticulous. I have now had my lashes for 3 days and am loving them! Highly recommend the lash lounge and Allie.
I have been to the Lash Lounge a number of times now. Every visit is always such a relaxing and pleasant experience. Nicole A. does a fabulous job with my full lash sets! I am never disappointed with the results. Nicole truly works with her clients to make sure they are satisfied. She does a beautiful job. Definitely check her out. You won’t regret it!
I cannot say enough great things about The Lash Lounge. Holly is truly incredible at what she does. I work in a formal environment so my lashes need to be almost natural looking while still giving me all the joys of having lash extensions (no need for make up wooo!!!). This is a tall order and Holly is able to walk this line perfectly. Shes is a master lash stylist. She is always able to change it up when I want to try something new, while giving recommendations for my desired look. Even though Ive only ever seen Holly, everyone coming out of this lash salon looks amazing. The stylists all seem very professional and all appointments start out with a consult so their client gets exactly what they want. Even the waiting area is beautiful, and reception always offers you a water. This is fantastic right before needing to lay down for an hour to get a fill. The lash stations are very comfy and come with a pillow for under your knees and a blanket if youd like to use them. Again I cannot recommend this place or Hollys services highly enough. I wish I could give The lash Lounge 6 stars.
I have an amazing experience here and cant wait to go back. The professionalism and quality of the eye lashes is superb. The staff is also very caring and gave me great after care coaching. Alexa N is thebest!! Thank you
I had a wonderful experience. The woman who tinted my lashes and brows was kind and I could tell she loves her job
Alexa was excellent very professional. The atmosphere was beautiful and very clean. Followed all the COVID-19 precautions perfectly. Everyone was friendly, especially the girls that helped me with my appointment on the phone. Great experience 👍🏻👍🏻👍🏻👍🏻👍🏻
I always have a great experience at Lash Lounge in Somerville. Everyone is so friendly and helpful and my eyebrows looks amazing every time. Since the first time I had my eyebrows threaded here I have not gone anywhere else!
Alexa takes the best care of my lashes. She and Tonia are so talented! I started with a regular fill and switched to a hybrid - perfect combo of definition and natural look. I love that they last a long time - very few fall out and they last right through the 2 weeks - and that I can pick up products to maintain my lashes right in store. The monthly membership makes it easy to keep my lashes looking great all month long. I would highly recommend!
I have been going to The Lash Lounge in assembly row for a while now. Such great customer service, and a nice spa feel! Alex is AMAZING at creating a natural lash look. Shes also great at lash lifts! Great conversation too 😁 Highly recommend this spot!!
I first tried Lash Lounge in November 2019. I took advantage of a special they were running for a classic set. I guess I was expecting a different outcome - and thus left a tiny bit discouraged with my experience. **However** after writing the salon, the owner, Jim reached out to rectify my concerns. He went above. and. beyond. in every way to make sure I not only felt righted but that I had another opportunity to get a different outcome the next time around. And that it was! I worked with one of their highly reviewed stylists and got a volume set, which was exactly what I was hoping for. It came out beautifully. Originally, I wasnt intending to become a regular customer, but the professionalism and goodwill shown on behalf of the stylist and owner have convinced me otherwise. Thank you Jim & Lash Lounge for your awesome service!
I have been going to the Lash Lounge at Assembly Row for a few months now and am always so happy when I leave! Thank you Casey for always making my lashes look beautiful! Casey is amazing at what she does and great at making me feel comfortable every time I am there! She always takes her time and makes sure my lashes are just the way I like them and perfect! Thank you!! I would highly recommend her services!
I had an appointment today with Nicole and she was great! It was first time ever getting lashes & she made me feel super comfortable. She’s new to The Lash Lounge but not to lashes, she was very, very gentle to the touch, very friendly, informative and personable.All the girls there were super friendly, welcoming and kind. I will be back & if you haven’t already you should try them out! They also have great prices!Thanks again Nicole!
I started getting my lashes done here in February 2019 with Allie and have had nothing less than an excellent experience.Cristina at the front desk has been tremendously helpful throughout this process. She originally worked with me to get me signed up, explained the pricing clearly, and upgraded me to the monthly membership.Allie has been completely transparent with me about her level of experience with eyelash extensions and what to expect. She is extremely considerate, caring, and careful while she works. Allies positive attitude and hard work during my application process has hooked me on as loyal client of hers.I recommend coming here and talking to Cristina about your expectations and desired look so she can recommend a stylist and the best option on the menu for you.
I have been going to lash lounge for around ten months now. And I always leave very happy! Everyone there is very friendly and they really care. Alexa does my lashes, and I love them. She asked me many questions about what I wanted for my lashes and how I was feeling the whole appointment. Definitely try this place out!
Fantastic experience! I got a classic lash set from Nicole and she was amazing! Talked me through everything and made sure I was comfortable. Lashes look better than I could have imagined and just the amount I wanted!
I started going here after going to a not so great lash place. The lash lounge studio is also really well maintained. They have snacks and coffee for guests and it’s so updated! The beds are comfortable and they have a great music selection too. I wish the lashes looked a little longer or curlier but definitely still planning to go back
I got natural volume extensions done by Sara. She is super sweet, passionate about her craft, and has the patience of a saint. I love how my lashes came out and Im looking forward to seeing her again for my refills.
Ive gotten my lashes done several times and Ive never gotten a sore red eye and a scab from the technician ripping off the tape to fast. Also, I asked for a cat eye and ended up not getting anything close to what I asked for at all.
Just had my initial appointment with Holly and she was amazing!! I even showed up a few minutes late and she was understanding and we got started right away. I love my lashes, not only made my follow up appointment but also signed up for the monthly membership so I can save some moneyyyyy 🙌👌🙏💁♀️
I’ve been getting my lashes done in Boston for years, and since I’ve found Holly I won’t go anywhere else.She is a perfectionist and is super careful to place the lashes the proper way so your natural lashes don’t break or tug when they grow out. She is also faster than anyone I’ve ever been to. She can apply more lashes in 50 minutes than most people can do in an hour and a half. She talks you through the process so you know what she is doing each step of the way.Lashes are not something to mess around with! If you are thinking about getting them go go Holly. You will be happy you did!
Must try!! I don’t know why I waited so long but I’m never stopping. My lashes look amazing!!! I had the best first time experience and I’m so happy I went... My lady was Holly and I Highly suggest you see her!! My lashes came out so full and I feel like nothing is on them... light as a feather!! I purchased the entire kit and Holly explained in full detail how to use.. She also made me feel very comfortable and for that I am grateful because I can get a little anxious especially trying to sit still for an hour. Overall I will be adding this to my beauty routine... This will save so much time in the morning... Definitely go for the VIP package it will save you so much. Everyone was so nice you can’t go wrong here. Very clean, beautifully decorated and a great location.. I found my eyelash home!!
I love this place! I’ve gone to get eyebrows threaded and my brows and lashes tinted. Holly is the best. My brows have never looked so perfect.The facility is beautiful too.
Prepping for my wedding, this place was or is Amazing priced perfect for the amount of money that goes into wedding preparations I cant wait to go back for my refill😊
Casey did my lashes and was amazing!! Great customer service and very knowledgeable! If you’re thinking about getting lash extensions come here and ask for her. 👍🏽❤️🙂
Great service and great lashes! I have seen multiple staff and always have a great experience. I constantly get complimented on my lashes.
I just did my Lashes today, its been 6h and couple felt down already.Im very disappointed how little Lashes they put, it took less than an hour for first time,i feel like if one more lash fall off Ill have a big gap there. Im not use to this kind of job. The girl was nice and the stuff were nice, but I wont go there again.Too stingy to putt more Lashes??
I’ve been getting lash extensions by Holly for a few months now and I LOVE THEM. All my friends and coworkers think I’m like the cool chick who doesn’t have to wear makeup and still looks bomb. Make your life easier and just get extensions k bye.
Very professional and fantastic lash work. Friendly and knowledgeable staff. Great hours (love that they are open later in evenings) easy to schedule an appointment around work schedule. Having gone to other lash studios prior, I am amazed at how efficient artists are with applying lashes so quickly and with quality! Highly recommend.
I love the Lash Lounge. They always are accommodating. Alexa and Christina are the best! My lashes always look fabulous. I love it when they pop!
I have been going to the lash lounge for two months now I see Alexa and I can’t say enough good things about her! The lounge itself is super clean I absolutely love that they have little blankets for me to snuggle into while I get my lashes done. But back to Alexa- she is an absolute doll- so polite, professional and just a great conversationalist (even if I sometimes fall asleep in the middle of chatting, I’m a busy girl and get few naps in my life!). I love everything about this place, the fact they text me reminded for my appointments, all staff is super friendly, once again CLEAN and of corse the absolute wonderful quality of my lashes. I have gotten so many compliments since I started going here! I will always recommend Alexa and the lash lounge!
Holly is absolutely delightful! I always leave here feeling better than I did when I arrived. This location is clean, professional, and cozy. Never thought I would get lash extensions on a regular basis, but it’s definitely worth the investment!
I get my lashes done with senior stylist Holly and I always leave the lounge thoroughly satisfied. She is extremely detail-oriented and makes sure you are pleased with your set. I highly recommend her!
I had a great experience with Holly. She was very informative on how to care for my lashes and was very efficient! I love my lashes and can’t wait to return for my fill!
Great place for lash extensions. Always had a great service with all the girls. Holly does amazing brows. I’ve been so happy with the service.
The manger (laurie) is a nice person with excellent customer service skills.
I have been a member at the Lash Lounge for about 3 months now and I cannot say enough good things about the technicians and the services they provide. Not only are they all well versed in their products and services, they go above and beyond when it comes to the overall customer service experience. From the moment they welcome you through the door, until after youve scheduled your next appointment, the entire experience is always one I look forward to. Ask for Holly!!
Love this place. It’s so nice and clean and pretty decor. everyone is so nice and knowledgeable. It really feels like a treat going there. Love my stylist Holly!!
Allie is so amazing at what she does! She listens to what you want and consistently delivers amazing results. She has me hooked as a loyal client!!
Awesome job! Love my lashes. Alexas great at breaking it all down and making you super comfortable. Just bought a membership!
This place is amazing! I love my lashes!I highly recommend Alexa ( and Tonia who filled in for Alexa a few times ) for your stylist . I love going here it is such a wonderful experience. They are so professional, friendly and highly knowledgeable about beautiful lashes.Don’t miss out and book your appointment now to be even more beautiful!Btw- easy parking at garage next door or on the street sometimes I get rockstar parking.Heather
Ive really enjoyed coming to the lash lounge for anything lashes. ive had lash extensions as well as lash lifts done here both numerous times and theyre great! never have had an issue and not sure if I can go anywhere else.
Holly, the senior stylist is wonderful! She is honest with her recommendations and does a great job making your lashes look natural and flawless. Highly recommend!
Getting lashes done at a place that specializes in it is worth the separate trip. My lashes look amazing and natural are the compliments I get and they last up to 3 weeks with their care products. Staff is knowledgeable and professional. The experience is super relaxing and the service is clean courteous and expert.
Love this place! 5 star service and my lashes always look AMAZING when I leave. I’m officially addicted! Thanks Holly!!
I had a really comfortable soothing session with Tonia. She was very helpful and informative and again she made me feel super comfortable trying eyelash extension for the first time!!
Holly does such a great job, I’m always getting compliments on how natural my lashes look. She also knows a lot about products to make your natural lashes grow and recommended a serum for me that has really worked.
I wanted to get lash extensions but didn’t know where to go. I decided to try Lash Lounge because they seemed reputable and their prices were great! They also offer memberships which help with the cost. Eyelash extensions can be dangerous if done by the wrong people, but let me tell you, this place is amazing!!!!! Everyone is so kind and professional. Casey did my eyelashes and is a GODESS. If you are even thinking about lash extensions go here. Do it. It’ll be so worth it. I LOVE MY LASHES. Even without makeup I look flawless (that’s what the models do FYI). I love this place and am going to continue coming back!!!
The Lash Lounge does a great job! I always walk out feeling refreshed and beautiful. :) Highly recommend their services!
Ive been getting my lashes done with Holly, and it is the best decision Ive made! My eyelashes are super blonde and short so she tints them and puts the perfect ones on to make them gorgeous for me!
Had eyelash extensions put in forThe very first time here. Alexanderia was amazing and asked all the questions she needed to get them to fit my style. They look amazing and I got so much information on how to take care of them to make them last and say beautiful. It’s also a very clean and cute! Thanks looking forward to my next appointment! :) they also do eyebrow tinting and threading! A++++ Update! My Eyelashes are beautiful still after 2 1/2 weeks. I also had a great experience getting my eyebrows threaded and tinted. They look amazing and cut down my time spent getting ready each morning by 30 minutes. SO highly recommend if you do have lighter eyebrows. Casey P. Did mine, and somehow she fixed my unruly eyebrow that never wants to look like the other ;) haha. They are now twins! Thanks so much!
Absolutely love Lash Lounge! For context, Ive been going to a top rated Boston salon for the past 2 years and was becoming unsatisfied. I felt that the glue was far too heavy, my lashes were becoming weaker each visit compared to my other girlfriends who went to different salons, and their hours were 9-5 so Id never be able to go after or before work hours. I finally came across Lash Lounge because of the after work week hours! I love your texting service so I could chat during work and then make it to my appointment in time during the work hours. Now for the service, Ive been seeing Alexanderia and she truly has been amazing and does an incredible job. The glue isnt hard on my lashes, shes super professional, and my lashes stay on even during long summer runs/work outs. Shes always super sweet and timely so I feel that I can get in and out and feel great about my lashes. I also LOVE your monthly subscription program, it makes the upkeep easy because the price is affordable for what you get and again, the hours work so I can go after the workday vs. sucking up time on the weekend. I love Lash Lounge and definitely found my new spot! Thank you :)
Extremely clean! Fantastic staff! Highly recommend!
Allie did an amazing job working with what I usually get and making it even better. She exceeded my expectations and I highly recommend her!
Casey was amazing. Super knowledgeable, and answered all my questions. So relaxing and my lashes look fabulous!
Clean. Professional. Membership option available. Amazing. I’ve seen three different artists and they have all been great!!
Nicole and Ali are the best!! I Started there 7 months ago... every visit my lashes look stunning!
Casey is so great! Fast and very professional. My lashes look great every time 😊
Holly was terrific. My lashes always look great. Love how easy it is to schedule!
Allie was amazing! This was my first time here and I was super nervous about trying a new place but Allie did a great consultation and my lashes came out perfect!!
Love this place! It is definitely my GO TO! Their membership is amazing as well!
I’ve been coming here for 6 months and the staff is amazing and very accommodating. Allie always does such a fantastic job and is always staying up to date with new techniques to make sure I’m getting the best lashes possible.
Absolutely wonderful experience! The salon is bright, clean, and everyone is so friendly. My lashes look amazing and the membership is very reasonably priced.
Alexa was kind and super helpful! She gave me a lot of tips and tricks for making my lashes last longer!
Had classic set done thursday night. Following all after instructions completely. My right eye still has lashes but my right eye has about 5 or 6 left. I am very disappointed
My daughter and I visited Lash Lounge for their services and it was the worst experience at a business. I personally run a business and provide services for the community, and I know for sure that the way they treated my daughter was unacceptable. Lash Lounge has inexperienced employees that dont know how to treat a customer with respect or how to do their job. We went twice to get my daughters lashes done and on both appointments, the ladies were rude and very impatient. First visit, they couldnt do her lashes, but asked her to return. The second visit, my daughter got one eye done and when they werent successful doing the other eye, they asked her to leave without a solution or an apology. During the process, she had several girls over her talking to each other and ignoring that my daughter is laying there. After asking her to leave, they turned their backs and didnt even say goodbye. The lighting is too bright, the atmosphere is tense and there is one girl that will not shut up and talks through the whole process. Not a relaxing place at all, but you would think it is with the way it is set up. As a business woman, I dont support businesses like that and I personally told Alexa, who is one of the employees. Lash Lounge should not be in business since the owner doesnt show any leadership and the employees are very inexperienced. After this happened, we checked their reviews and God, they get the worst reviews over any other business. I dont think they will be in business very long with so many unhappy customers. What business would let a customer leave unhappy to the point of tears and with only one eye done; not offering a solution or fixing the problem. The worst customer service experience to date. They dont even deserve one star.
Ok, here are the pros:-the salon is clean-the technicians seem knowledgeable about the condition of my lashes and had recommendations regarding length, etc-convenient locationThe cons:-very expensive. I paid $129 for the membership which gave me 2 refills per month (which actually means per billing cycle I learned)-the refills themselves dont really look like refills. There are other reviews that already talk about this and I completely agree. After my appointments, I leave the salon still looking like I need a refill-the quality of the refills. They start falling out almost immediately and I start looking like I need a refill about 3 days later, but unfortunately I have to wait at least 2-3 weeks for another refill due to the billing cyclesI cancelled my membership because I felt like I was wasting my money. Since the cancellation takes a month to process, I still have 2 refills left but Im going to cut my losses because its not worth it. I found another salon thats a little out of my way, but for cheaper and much better quality, Ill take it
A few weeks ago I got an eyelash lift and tint. My left eye started burning and had to be flushed out. I have gotten my eyelashes lifted and tinted before and this has never happened. Some of my eyelashes ended up sticking straight up or sideways. They are also extremely dry and frizzy at the ends. Would not recommend.
Love my lashes! Alexa does an amazing job. Highly recommend.
Tonya is the best! Super nice and efficient. Always leave looking BomB!
Clean, very friendly staff, had a great experience there. Have recommended others to see Nicole. Thank you.
Alexandria is the best. She was very patient with me and she’s so nice!!! I love my lashes!! Thank you!!!
Always a great, relaxing experience. Holly is great at both lashes and brows!
Everyone is so nice. Great work and great experience!
Been coming here for a while and love LOVE love it every time! Holly is amazing!
Holly is a great stylist. She always takes her time and answers any questions.
Holly is awesome, she is very knowledgeable about what she is doing. and shes a sweetheart!!! The salon is gorgeous and I LOVE my lashes. I will be a life long customer for sure.
My lash technician I have been going to for 2 years is away on vacation for 3 weeks, so I went to the Last Lounge to get a simple fill. I was told by the manager I should have their technician take off my lashes and put fresh ones in place - stupidly I agreed, big mistake!!! Whatever she used burned my eyes slightly and I was told to go wash them with water, which I did, felt a bit better. Honestly that should have been my red flag. The technician then proceeded to apply fresh lashes. This typically takes a good 1-2 hours, it took 2. When she handed me the mirror to view the results, I was beyond disappointed. I might have has 2 lashes on each eye. I had more on my eyes when I walked in. I told the manager I wasnt satisfied, she agreed and she asked another technician to place more. This process tool another hour. And once again when I looked in the mirror I didnt see the result I was hoping for. My technician applies lashes bold and I get so many compliments from folks all the time. This was defiantly a bad discussion on my part. I typically do not write bad reviews however; I thought it best to warn other woman since their full set is $235! To the reply I got from the manager below, I MOST CERTAINLY DIDNT HAVE GLUE from my last technician. You proceeded to take the lashes off, BIG MISTAKE on my part. I never cursed at you or anyone else, just goes to show how extremely UNPROFESSIONAL YOU ARE!!!!
Allie was amazing... very courteous and awesome job 🤗😍
Holly is a godsend!! Been to four other boutique salons and I am soo happy to have finally found a place capable of beautiful lashes
Had a great experience with Alexa! Lashes look amazing!
Been going here for a few months now the service is great as is the customer service...if I have an issue with my lashes they rectify it no problems. Ask for Holly or Casey
Very little time spent, less than one hour, though was advertised as 90 minutes. Sparse fill. Not a good value.
Casey is FABULOUS!! My eye lashes are always amazing
The service was great and everyone was very professional. Also my lashes are beautiful
Alexia is awesome! She always does an amazing job.
Clean, great job. I like my lashes!