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Selking International & Idealease - South Bend
4849 W Western Ave, South Bend, IN 46619, United States
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Selking International & Idealease - South Bend
Comments
Bi
Review №1

Amy is very helpful and friendly. Got in for a diagnostic quickly and getting this done.Update on review....Amy is the best Service Mgr. I have ever dealt with, HANDS DOWN...As stated above she got me in and diagnosed very quickly...From the time I pulled into the lot (12:00 noon yesterday) until complete and on the road (3:30 pm today) (27.5 hours) she was able to diagnose, bake my DOC and Manifold gasket. This included sending someone to a few different parts houses in order to get me back on the road.The Body shop Mgr. (sorry forgot his name) even gave me a ride to the hotel so I wouldnt have to wait 2+ hours for a shuttle...The customer service at this place was phenomenal even by a regular shop standards, moreover for a Dealership....THANK YOU ALL FOR THE EXCELLENT SERVICE....

Sa
Review №2

WOW!!!What incredible service I was given from the service department. They go above and beyond for their customers! We had a driver break down with an air leak, they were able to get our driver diagnosed and repaired all within 2 hours! If our trucks ever break down, again, in the South Bend area this will be our go to spot!!!!Thank you, so much, again, to the service team!

Ja
Review №3

Very professional and quick, quality service. Always top notch service with good contact through the process. Wouldn’t take my truck anywhere else; Amy, Kristi and Kailey are the best in service!

Da
Review №4

These folks are AWESOME!!! I won’t take my truck anywhere else. Very professional group of people!

ma
Review №5

Very proffesional. The service manager Amy kept me and my company updated on what was going on with the truck everyone was extremely nice and very helpful.

Ja
Review №6

Wonderful customer service great people to work with. Highly recommend doing business with them.

Me
Review №7

They are always nice and friendly, usually fast. But they could have solved my issue with my auto start temperature by explaining to me the use of a couple buttons VS me having to put it in the shop multiple times. Luckily another driver helped me out. But they could have easily walked me thru it.

Ro
Review №8

I have used this company multiple times and it’s always been a hassle! Never get my trucks back when promised. Takes forever to get quotes back for needed work. I have been waiting on a body shop quote from Jimmy for over a month and keep getting the run around! Can’t even get him to return my calls! Would not suggest using them to anyone!!

Ma
Review №9

Very good people wonderful service

Re
Review №10

Amazing, friendly, fast and great at communicating

Du
Review №11

Salesman never returned my call so i bought from wiers international give them 5 stars for sure

Jo
Review №12

Company management really takes pride in customer satisfaction and quality of professionalism.

Ma
Review №13

Amy was amazing... Outstanding customer service... 🙂😎🇺🇸

Ja
Review №14

I’ve dealt with many shops in my years of trucking and without a doubt the group here knocks it out of the park. Fast, friendly and knowledgeable staff makes every encounter a pleasant one. Plus the office girls make you look forward to walking into those doors, very friendly and nice! Will always recommend Selking for services!

Ev
Review №15

Good customer service

Ka
Review №16

Fair and willing to work through challenges.

El
Review №17

Just leaving here now. Wow wow wow. Kristi Eger, Amy Shrader, and Kyle Wright all took care of me. I was in and out with 2.5 hours, thats including going acroos the street to her my Prostar. These guys are amazing and have renewed my faith in dealerships. Thank you.

Jo
Review №18

We have just purchased our 3rd new truck in 4 yrs through Selking. We are very pleased with The performance of the trucks and the service we receive from Selking. We will definitely continue doing business with them in the future.

LM
Review №19

Staff was friendly enough, but could have been more helpful with estimates. Bad news is there are no shuttles to motels. Good news is a good diner across the street.

Te
Review №20

My go to place for service of my International Prostar. I dont see myself going anywhere else.

Ju
Review №21

The ladies in the service department make it happen. Would not take my fleet of trucks anywhere else. They are very responsive and always have a solution to my needs.

St
Review №22

Very friendly honest staff that really does their best. Nice facility.

Mi
Review №23

Ok experience including asked if i could be taken to a store which was acomadated would love to see this place open later but all and all not to bad service wise just taking longer then expected been advised of whats going on no need to look into the situation

Er
Review №24

Friendly courteous staff seem to care about the driver cant hold them responsible for a faulty product theyve helped me a lot would take my truck there again

Ja
Review №25

Good experience with the customer service in here they try to go the extra mile can you find what you need

Jo
Review №26

Horrible place. Had my truck in the shop for a week before even ordering parts then took another week to fix it. Just horrible. Avoid this place at all cost

Ja
Review №27

Keep on Trucking

Jo
Review №28

Quick service excellent people

Jo
Review №29

Elkhart phone, southbend address

Wi
Review №30

Service is excellent

Information
11 Photos
30 Comments
4.4 Rating
  • Address:4849 W Western Ave, South Bend, IN 46619, United States
  • Site:http://selkinginternational.com/
  • Phone:+1 574-289-5531
Categories
  • Auto body shop
  • Truck repair shop
  • Diesel engine dealer
  • Diesel engine repair service
  • Diesel fuel supplier
  • Truck accessories store
  • Truck dealer
  • Truck parts supplier
  • Truck rental agency
  • Used truck dealer
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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