We really like advance auto the people there are friendly helpful and full of knowledge😊😊

Out of advance Auto and OReillys advanced is the only one that seems to give me or my wife the right parts

Great guys that have taken care of my needs. Store is nicely lit up and clean. I always have them install my wiper blades and battery free.They even carry my batteries 4 me without complaint.

A good parts store. Just make a copy of your receipt. The ink wears off and after so long the records are deleted from their system. Handicap parking and handicap accessible. Staff very helpful and knowledgeable. They will put batteries in for you, install your wipers, and check your alternator and starter to see if they are working properly. Restrooms available. I recommend this parts store.

Your experience here depends on your own knowledge of cars. If youre here getting a part you know, then youll have no problems. If you dont, sometimes the staff dont know much more than you. It really is a gamble. Ive had great service here when I knew exactly what I was getting but other trouble when the staff member I was working with was just as clueless as myself. Hit or miss.

Great prices! Awesome miscellaneous items! Friendly staff!

Great customer care personnel, have knowledge about issues that relate.

Please hold. Effing never ever will i buy a thing from this place

They were awesome as usual.

Hey just a business tip: don’t list parts as “in stock” for online order pickup if they’re not actually in stock. Giant waste of my time, and now my car repair is delayed by a week thanks to this.

Visited there today, 9/23/2020, around 1:45 PM. Needed my rear windshield wiper replaced. Staff member with two stars tattooed on his neck snapped off the hook that holds the wiper while taking the wiper off. Saw him telling the other coworkers behind the çounter that he broke off the part, but they all pretended I wasnt even standing there. Came to find out I have to get this part replaced at a dealership. Staff member handed me the part, said they couldnt do anything, didnt even acknowledge that he damaged the part or even apologized for doing so, and then walked away. This is one of the worst customer service experiences Ive ever had. Now Im probably going to have to pay to have the entire windshield wiper replaced because the wiper itself will not latch on due to the broken hook.

Always helpful.

Friendly helpful service

Always has the parts I need. Good COVID practice as mask must be on. Store is a bit cluttered, but Good people and products.

Theyre very have fun there

Always very helpful! Reasonable prices, friendly staff.

Nice place, purchased a new battery for my SUV

Ive been a customer of theirs for years and it keeps going downhill the parts guys will sell you the wrong part almost every time

I have had nothing but pleasant experiences here. My past three visits are perfect proof. I came once in the pouring rain in need of a new battery, having driven on a jump start for three hours with a van full of family and a dog, after a long weekend. I was in no mood for niceties and the guy who installed the battery did so quickly and efficiently while I trudged through the downpour next door to buy groceries. I returned a few weeks later because that same, new battery was quickly dying. Upon testing it Tanya immediately showed me it was a dud - absolutely no attempt to hide the fact that Id bought a lemon battery - and got me set up with an in-guarantee replacement battery and installation. I was out the door within 25 minutes. Then, a few weeks ago, I went back again in fear of a dying battery in a different car. The same two folks - Tanya and another - were working, and they quickly got my battery tested again, at no charge. It turned out to be fine but, if I had needed to replace the battery, I wouldnt have hesitated to slap the debit card down and have them install whatever they recommended. Theyre honest workers and always deliver a fast, pleasant experience. It doesnt hurt that they supply my favorite mechanic, Tim, across the street. Chain stores and mega companies are a dime a dozen these days but this really is a great place for whatever auto needs you have.

Alot cheaper than some other auto place

Went there for something. They had it. I bought it. What more could you ask for.

Great service had all my parts!!

Get what ya need for the DIY car parts.

Giving this five star review for brad. Just now came in to get my battery charged/tested. Brad without a doubt was very helpful and pleasant do deal with. He was very courteous and professional and tested my battery. When he was done testing my battery he told me the results and that my battery was just fine. Didnt try to sell me anything that I did not need. I will not hesitate to come back to this location for any goods or services that I need.On the other hand also dealt with tonya. She was very snotty and rude! She deserves a one star and a meeting with the store manager on how to be more professional in the workplace as this is totally unacceptable behavior.

They are very rude people and they dont honor the weekly ads

Horrible customer service. No books out on the shelves so you can look up a part yourself. There was one guy at the counter having trouble finding something for a customer and what sounded like 3 other guys in the back cussing up a storm. Very unprofessional.

Exception service - saved the day. I had a flat tire while at Chipotle and when I put the full size spare tire on the car I realized the tire store messed up (years ago) and put the tire on a rim that had lug net holes that were too small. I could get the lug nuts in but there was no room for a socket or the lug nut wrench. This was a huge problem because I was two hours from home and it was a Sunday so all tire places were closed.I walked to a different auto parts store (in the snow and in cold weather) and they couldnt help nor did I feel like they tried very hard. Instead of giving up I walked to Advanced Auto Parts and Joe, Tonya, and Kayla could not have been more helpful. They emphasized with me and were determined to find a solution. The first attempt was longer lug nuts. They went on the car and I could thread them but only hand tight - I still couldnt get a wrench on them. With the hand tightened lug nuts I slowly drive three blocks to their parking lot. Thats when they took over. They went outside to see what we were dealing with and ended trying multiple solutions until they found the perfect one - lug nuts with the same threads but a much smaller diameter. This let me tighten them using a very narrow socket off the shelf that they let me use along with a ratchet they let me borrow. These three saved the day for me and I am so thankful for them.

Great people, they give you the facts, no trying to trick into a sale. Jake was great and very friendly

This is my husbands work place

Very happy with services!

Not a bad place, seemingly reasonable price, nice selection, helpful staff.

Not enough employees have to wait a long time to be taken care of

Eric There Is Awesome...Really Knows His Stuff...Tracked Down The Part I Needed At Another Store And Is Having It Shipped Over In A Matter Of Hours!...Excellent!...

Great customer service. Very knowledgable. Reasonable prices.

Eric the crucial part managers advanced auto Parts on Ireland road does a superb job he goes out of the way to help his customers and every way thanks Eric!

Typically a great place to get parts and great customer service. Out of the local auto part stores this one keeps getting my business.

I stood in line for about 10 minutes waiting for service while two employees stood just outside the door smoking cigarettes.

Google My Business showed the store was open until 9 pm on Sunday. After striking out at two other stores I was ecstatic that I still had a half hour to get to my local Advance Auto, as their site said the part was in stock. I drove there as gas as I could, got there at 8:20 and found the doors locked (although there were cars in the lot).It was just one more annoyance for me with this place. It’s usually my last choice because the staff there seems compelled to walk in the opposite direction of anyone approaching them with a question. I’ve been sent home more than once with the wrong part because the only thing the guy behind the desk could only offer was, “Well, that’s what the computer says’l

They gave me the wrong part

Great place for alot of things I need. Careful though, some items are poorly made.

The store manager (the tall heavier woman that works in there) is rude. Last visit she swore up and down a specific part was what we needed and it was not correct then she wouldnt take the part back even with a recipt and we had never even left the parking lot. Ever since then its nothing but hell every time we walk in the store. Poor customer service, horrible people skills.

Helpful service.

I hate that I come in here and because I may not know stuff about cars, my friends recommend me stuff and here these people go telling you their reasons of why you shouldnt buy the stuff. Please let people do their own judgement on products ..

Super helpful they always have everything I need. The staff is friendly and knowledgeable

Staff was very helpful and the prices were great. Would definitely do business there again.

MY EXPERIENCE IN THIS WAS GREAT AMEN. I HAD NO PROBLEM AT ALL PRAISE GODS AMEN.

Always good selection of parts, been going there since I was 16.

Very rude service. Felt like our patronage wasnt needed or prioritized. The rep acted like every customer in the store was in his way. Will not return. We went down the road to auto zone and was helped in a speedy and very kind way.

Very helpful people, got what I needed it

Friendly faces, good service never have an issues when i go in for parts and always have a good laugh. Great crew all around running this store

Im not too smart about automobile parts and stuff like that that they are glad to help you

Nice place to get parts for car

Great place to get parts and there good at exchanging if its wrong!

The staff was extremely helpful and provided excellent customer service!

Customer service is always exceptional here and is my parts store of choice. Spent $12 on a new fuel filter for my F150 and saved a bunch of money that would have cost me taking it to a repair shop to fix a fuel leak.

I always get the best service and the prices arent bad

Service was awful. Ended up buying online and picking up at store bc staff refuses to help me

Helpful, even though they couldnt help with my problem. Had to go to a dealer.

Lazy employees. Not very helpful at all. Act like customer service is a burden to them.

Prices decent people helpfull

Answered all my car questions fast and with a smile great service

Used to be better

Found my full synthetic oil on sale and I had a $5 coupon. I also got an oil filter for free.

Close to all other auto parts stores but i had an issue that was they dont stock brake pads that are on the lower end and over all i like AutoZone better as far as prices and parts in stock

The staff is awesome! Very helpful

Easy in, easy out, nice friendly people, great service!

Cool people and some people that knkw and understand what you are talking about

Service is horrible. Salespersons are not knowledgeable not helpful

A long wait in line, just to pickup an online order.

Poor service at night better in the morning.

Very helpful guys. Needed a few things and was treated very well.

There was only two customers in the store and I waited for 14 minutes wanting to purchase one quart of oil and after the 14 minutes I would put my oil down and walk out because the people that work there were too busy with the two customers to help anybody else

Staff not very helpful finding items

Very helpful employees

Excellent service.

The man that came out to check my car battery, sucked was very rude and non informative. I will not revisit this establishment.

Would not give me the advertised oil change deal, on my online purchase

I get my Automotive parts here

One of your basic auto parts store. Staff is friendly.

Great place for parts and tools

I get all my auto parts here

Very rude . Did not ask if I needed help. I stood there 15 minutes trying to decide what part i needed no help, however I did look behind me and see I was being watched. If u can watch me at least ask if I need help. Checked out and Eric didnt even had me my bag.

Fast service nice people

Nope, wrong part 3 times. Wont be back.

Fast friendly workers.

Its an auto parts store what more do I need to say

Always very helpful.

Very knowledgeable employees

Busy with Male customers even after I asked a question

Always friendly and helpful

Fairly helpful service. Found the battery I was looking for.

Great customer service

Took off a start because it was really dirty outside the building

Staff is super helpful

Knowledgeable good service

Good service

Nice service at the counter

Rude kids work here

Great customer service

Service was above and beyond