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Southaven Car Care
9050 US-51, Southaven, MS 38671, United States
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Southaven Car Care
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An
Review №1

My family has used Southaven Auto Care for a few years. They are always friendly and efficient. They are honest and upfront about repair costs. I also like that they dont keep your car for weeks at a time like some car repair shops.

si
Review №2

Chris did a wonderful job trying to get me back on the road,awesome place.Thank you

Vi
Review №3

Took my car to Southaven car care to get my rack and pinion fixed. Someone referred me and I wish They hand not. Dropped my car off at 730 am on a Friday letting them know the issue and chris stated they will check it out and see if thats what need to be fixed and the alignment. I refreshed his memory letting him know who I was because my fiancé spoken with him already about the issue and who referred us. I mentioned the abs module sensor on my dashboard thats on and the traction sensor and he indicated that would be 105.00 to check and I specifically told him not to check it!!!! He calls around 1145 stating the car is ready and he went ahead and checked the abs module when I told him not to!!!!! He also stated that nothing was wrong with the rack and pinion and never did the alignment!!!! I was overcharged for something I didnt ask for and he told me to get the abs fixed it would be 1100.00!!!! I shouldnt have paid for it but I wouldnt have gotten my car back. The only service he did that was necessary was fixed the power steering line. Never again!!!!

Jo
Review №4

Very good mechanic that knows what they are doing! Been using them for years and they had not fail to repair my cars when needed! Just do what they ask by getting your vehicle there early! 5 Thumbs up service!

Ga
Review №5

Got my car in and out on the same day. Professional, knowledgeable, and considerate of customer needs.

Ke
Review №6

I love this company the workers are very polite and gets the job done

ha
Review №7

When your car is out of warranty but you need service this is a great auto mechanic to use.

Ch
Review №8

Great group of workers that do a great job!

An
Review №9

A lil pricey but the job was done..

Ro
Review №10

Very nice and wanting to help

Te
Review №11

This is one of the best automotive care places I have ever used. They are always friendly and fast with their service.

sh
Review №12

Excellent customer service!! Affordable prices and timely service.

Ap
Review №13

Avoid this shop!! My dad was referred to this shop for some problems he was having with his late model Chevy truck. The truck had been at two other shops and both places said they could not figure out what the problem was. Both of those shops did not charge my dad since they were unable to fix the truck. Southaven Car Care put roughly $400 worth of parts on the truck and was still unable to fix it. They charged him a total of $811.00 and did not fix the truck. My dad asked for some of his money back since they did not fix the truck. He was willing to accept paying for the parts since he would benefit from new parts but asked that they refund him for the labor. They refused to return any of his money and said they dont usually work on these trucks because they are difficult to fix. He was never told that they wont usually accept these jobs when he brought the truck in. They took it in, charged him for a job they did not complete and refused to make it right. As a small business owner in the auto body repair business, that is not how you treat customers, especially retired people on a fixed income. Now my dad has a truck he cant drive and no money to take it to someone else. This business has no integrity and should be avoided!

Ro
Review №14

Chris and his team are very knowledgable, efficient and very fair on there prices. They really care about there customers. I will always bring my vehicle to these guys.

Ju
Review №15

Chris was awesome and he did a good job on my car. Thanks Chris

Ca
Review №16

I left my vehicle with them to run a diagnostic. ($80) They called me the next day to inform me that the timing chain needed to be replaced and they advised me to not have the chain replaced cause the repair was more expensive than the vehicle is worth. I agreed. After the diagnostic result I decided to check my oil. The dip stick was bone dry. I quickly got 5 quarts of oil and a new filter. Once I finished the oil change my vehicle runs well. I was responsible for making sure oil was in my vehicle but I had recently changed my oil and had purchased a faulty oil filter (a thing I didnt realize at the time). Because I had a faulty filter it leaked oil. What suprises me is that Southaven Car Center claims they ran a diagnostic but never checked the oil pressure or the oil in the engine. If a diagnostic was performed then would it show results for an engine without oil pressure. I DO NOT RECCOMEND ANYONE DO BUSINESS HERE. IF THEY CANT PERFORM A SIMPLE OIL CHECK AND RUN A PROPER DIAGNOSTIC. I WONDER WHAT ELSE THEY GET INCORRECT. I would think they would have offered the money back for literally not doing one of the first steps of a diagnostic. Whats even more frustrating is that I called them back to tell them that I performed a oil change and my vehicle was running well and they told me that the timing chain needed replacing regardless....They even said that checking the oil was useless cause it needed a new timing chain....IF YOU READ THIS REVIEW AND TAKE YOUR VEHICLE TO THEM REGARDLESS THEN I PITY YOU FOR GIVING THEM A CHANCE. THEY GOT $80 OUT OF ME AND ARE STILL CONVINCED I NEED A NEW TIMING CHAIN.ZERO STARS.

AN
Review №17

Thanks a lot Chris, you rock man!! I brought my 2012 Charger R/T there due to leaking oil. After having my car at other places, at the dealer and leaving it there to not have anyone look at it for 4 days, I picked my car up and called Southaven Car Care and spoke to Chris who was very helpful and was able to get my car patched up and rolling again. I greatly appreciate their business and know where to start taking my baby when she needs assistance. I couldnt be happier to hear that Hemi again after so long!

Le
Review №18

Very professional and I was back on the road in no time

Op
Review №19

This is my go to place any time I have issues. My cars over 15 years old so something always comes up, but these guys always price me fairly so Im still saving money by fixing problems rather than just getting a new car. Im hoping, with their help, that Ill be able to keep my car going for another 10 years. I highly recommend this place!

Le
Review №20

Gets the job done!!

Tr
Review №21

Truthful honest mechanic

Ju
Review №22

I was referred here by our normal mechanic. They did an amazing job fixing our car. They were timely and well priced. I will continue to use them from now on.

Ki
Review №23

Great experience.

Am
Review №24

I highly recommend Southaven Car Care. Great customer service. I will definitely use them again.

Na
Review №25

To heck with them... I felt they were asking for too much money so I took my problem somewhere else & saved about $200. Problem was corroded brake lines on the front end of my truck. The brake lines to the front end are all new now & I no longer have any leaks in the hydraulic system. Im back to feeling very comfortable with the truck I have been driving for the past 10 years thanks to someone elses Indepentley shop. It is what it is...

Ja
Review №26

Honest and professional, quality work. I highly recommend Southaven Car Care.

Ia
Review №27

Very honest man, great price for the repair on my car. He even squeezed me in with having other cars to work on this morning. First time here and won’t be last. I highly recommend

Di
Review №28

Chris is awesome, always gets the job done 👍🏾

Ro
Review №29

They did a remarkable job! Only took one day and final price right on with their quote! Far less money than I expected!

Jo
Review №30

The food was good. Not just the chicken. I even bought the sauce.

Aa
Review №31

Top-notch service with polite and professional personnel, who truly care about your experience with them. We have taken both of our autos to them for several years and trust them completely. These are honest, hard-working auto technicians, who will give you a fair price and great service, which is difficult to find in their industry. They have earned our trust and loyalty and my wife and I plan to continue taking our vehicles to them whenever we need automotive repair work.

Vi
Review №32

My experience here was fantabulous! they did a wonderful job on my truck. Great price the entire staff fantastic, from now on I have a place to get my vehicle worked on. Yes I would recommend them to anyone, if they cannot fix your vehicle I am sure they will probably recommend someone else. Thanks so much, not just a 5 star rating double that.

80
Review №33

This place were here was awesome I used to deliver cars for them when I was driving a tow truck I wish they had a little bit more room for tow truck operators but other than that I have no complaints they were really nice people

ma
Review №34

Nice place to fix your car at affordable prices.Nice people too

Mi
Review №35

They are quick and professional. Gave only 4 stars because they are super expensive. But I guess you pay for what you get.

Jo
Review №36

Chris and all the staff are wonderful

Sa
Review №37

Diagnosed problem quickly and gave a reasonable price. Thx you have a fast and professional team

Ju
Review №38

I had a wonderful experience with Southaven Car Care! My A/C went out on my car during the heat wave. I called them after lunch and they have replaced several things that went bad over the years. Customer service from Chris and the staff were great!Keep it up.

Bo
Review №39

Been taking my families vehicles for years to Tom and Chris and would never hesitate to recommend them to anyone! Professional and courteous service. 100% satisfaction!!

Ea
Review №40

Good staff and friendly service

ET
Review №41

They healed my baby in record time!!💯

ar
Review №42

Fast, prompt and professional service. I would take my vehicle to the business again. Great job Southaven car care. I just think the check out fee should be waived if you use this serivice, after the vehicle has been diagnosed.

Fr
Review №43

I had my truck towed there after Gateway said they couldnt fix it. Picked it up the next day and the price was what was quoted. Great friendly people

jo
Review №44

Ill never come back to this place for them to work on my car. Had a valve cover replaced and they caused me to have a oil leak. I had to keep returning to them like 3 times just to get it fixed and they still didnt do it right. It was very frustrating.!!! Spending all that money for nothing...

Wi
Review №45

Tom and Chris are the best of the best...Been doing business with Southaven auto care for many years not one hiccup. .....

Sa
Review №46

Lesson learned today: go to Southaven Car Care first! I went to three other places thinking I had a minor problem and all three offered different opinions of the problem which none of them repaired because I continued to experience various degrees of the problem. Southaven Car Care correctly diagnosed the problem, repaired the problem and had me back on the road before lunch time. Great way to do business guys - thank you.

Ki
Review №47

Very friendly and they always do great work and Chris is very honest with you.

Be
Review №48

This shop does all my maintenance. Does it right the first time.

Ma
Review №49

Always bring my cars here for repairs. Good, honest people, wont try to swindle you into unnecessary repairs.

Ke
Review №50

I had a very good experience. Southaven Car Care gave me great service with expert service from everyone involved in the repairs of my Truck and my wifes car.Thanks to all of youKenneth Boykin

Ma
Review №51

Great service and the staff are great.

La
Review №52

Quality car care for half the price of dealerships. They also offer friendly service.

Ch
Review №53

Good prices honest and fast work

Er
Review №54

Honest men. Very rare for mechanics.

Pe
Review №55

Very friendly and professional, they do great work and they explain why they need to do what they are going to do.

Ma
Review №56

Very professional and up front about what services were needed and what the cost would be. Highly recommend them.

Ca
Review №57

Honest business!!

Ch
Review №58

Great prices, great people, great service.

ti
Review №59

Always get my cars right

GR
Review №60

Butchers -take no responsibility for body parts left off car by employees -and will tell you it was already off-very raciest if you are black!!!!

Ma
Review №61

No service done; pricing only

Ma
Review №62

Had a/c repaired in my car👍🏾👍🏾

Ro
Review №63

Awesome!

ca
Review №64

Excellent service

Ra
Review №65

Clean

ph
Review №66

Good reliable service

J
Review №67

Best Automotive shop in Southaven!!

Ra
Review №68

A sorry ass place they tell you one thing and they do another and they charged me to fix my jeep and it was not fixed and they made me pay them to get my jeep and like I said it was not fixed they are a sorry ass mechanics that dont know what they are doing I wouldnt recommend them to anyone

An
Review №69

Thermostat housing went out in my boyfriends car called and got a quote of $300 next thing I hear is $450 will not use this place again.

Information
1 Photos
69 Comments
4.4 Rating
  • Address:9050 US-51, Southaven, MS 38671, United States
  • Site:http://southaven-carcare.com/
  • Phone:+1 662-393-4468
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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