This place of business is one of a kind in customer service.Very thorough in everything they do. The communication that these gentlemen provide is top notch. I was referred by another business, and now I know why. They worked on my schedule as well as going out of there way to accommodate me with a very stressful situation; I have a machine for starting the vehicle that would not work for them. THANK YOU Chris and the mechanic Mike for your outstanding service. They even reduced my cost of estimate due to not having to do something they thought they might. One last thing, my vehicle was a 99 4 Runner with lots of rust on bolts. They had to do a lot of extra labor to replace ball joint, rear axle seal and steering assembly. Thanks guys for putting up with me.

Honest, on budget, and on time. Squeezed my truck in for alignment on a busy day. Pricing was very reasonable. Professional and friendly service writers at the front, clean and orderly shop in the back. Staff is largely the same as when I came in here about a year ago- they obviously take care of their employees. The customer experience is leaps and bounds superior to the big corporate shops I used to manage- just don’t expect big screen TV’s and a playground in their waiting room. I wouldn’t hesitate to send my wife in here by herself, and wouldn’t worry about them trying to rip her off.

Went to Ayers to have exhaust welded, found out they stopped doing exhaust. They did it anyway and very very quickly. I cant recommend them enough.

I believe these guys know what they are doing, have alignment equipment that is few and far between and do a good job. The only suggestion I would offer is that they need to look at how their front office and customer contact works. Also, a bit more explanation about alignment specs would be appreciated.

I was in town to install a lift kit at a family members house. We ran into a problem trying to remove the spring tension from the strut. We called Ayres to see if they could help. They were able to take it same day and get it done quickly. The owner was super helpful and really took care of me. I didnt think we would be able to finish my project within the time I was in town and the lift wouldnt happen. They saved the day! Thank you guys! I would highly recommend them for any and all vehicle needs.

After installing a lift on my Jeep Gladiator, I needed the track bars and alignment adjusted. My Jeep now drives better than stock. Thank you!

They were upfront and honest with me they told me if I spent my money on them it would be a waist bc of an underlying problem they pointed out.EVEN took me back to the lift and showed me the issue in comparison. I chose to fix the issue on my own as it will be MUCH cheaper. STILL no charge I will return to get my alignment done when I finish the repairs. I would recommend this company to anyone in need of these services.

Great experience and flexibility, had my car in and out before I knew it. Quality work you can count on. Highly recommended.

Fantastic Service! Super honest! Reasonable price!This is my second time I brought my vehicles.First time was my box truck - had steering issues and brought in for alignment. They found that the issues were due to the bubbles in tires. Because it’s not an alignment issue, they refused to do alignment until tires are changed. I was really impressed with their honesty.Second time, I brought my bimmer for a rear brake change. They were able to do it so quickly and also fixed the jammed sliding pin issue.Very happy with their service and honesty. I’ll continue using them and will recommend to anyone in need of brake/alignment services.

The quality of service and thoroughness are two strong points of Ayres Muffler Brake & Alignment. The staff were attentive, always answered questions quick, and went above and beyond their call of duty as mechanics.The pricing is reasonable on the labor side, but has a lot of upcharge built into the parts. For example, I needed to Monroe quick struts for my chevy cruze. The cost on rock auto for parts MONROE 272626 and 272627 was $102.79 for each strut. Ayres charged $288.12 for each strut. Its common practice in the industry, but the margin/ upcharge seems a hit high. Even with shipping, there was over $300 of profit margin built into my front two struts just for the cost of the parts.I did receive a call from a Washington State phone number asking me to do a survey for my recent visit at Ayres Muffler. I was not aware my phone number was going to be shared with their affiliates.Overall I think I overpaid a bit, but received great service in return. Might consider YouTube videos for some future repairs, but expect to visit Ayres again and would recommend them.

Chris and team were extremely accommodating and honest. I was driving through and needed an emergency brake job while on the road. They were able to get me in and take care of it so I could continue my trip with minimal delay. So glad I stumbled across their shop. Thank you

These guys did a great job on my wifes Tahoe. I received great customer service right away. The lady who answered the phone was very helpful and full of knowledge she got me scheduled right awayThe mechanics were awesome and the front end of the Tahoe never rode this good before. No more pulling to the right and no more clicking when she turns the wheel sharp. The price was fair and they even did a couple more adjustments free for me. I highly recommend this company and Im very happy that I found them. Oh yah they have a really cool dog you can play with while youre there 😉

We were on a road trip and in a bind with our brand new vehicle. This team immediately took us in, completed a repair (late on a Friday) and refused to charge us insisting that we enjoy the rest of our trip. I don’t know if I’ve ever been so shocked and thankful. This place is incredible!! The team is also pretty awesome and great to chat with.

Fantastic service. Told us exactly what we needed and nothing more. Very happy.

Professional, fast, friendly, and honest service.

It was a great RV repair experience, and to finding them by word of mouth. They did an Awesome job on my 2007 Class C front end repair, and all the brakes. The price, quality of the work and using quality parts made it a win, win and I will be back again. Thanks again.

I like these guys, but had to return my truck because they missed something simple. Hopefully it was just a one time incident of missed communication. Ill continue to return there for brakes & alignment on my 49 Chevy pu.

Too busy is what they said when I told them how much work I needed. Too lazy is more like it.A real shop did the work!!! It wasnt cheap, but it was done properly!!!****I wanted you to put some dual exhaust on my ride. Your wife said you were getting out of the business of doing exhaust. Correct? As a consumer, that’s false advertisement... I was moving back to MI. I had more important things to do. Yes I had several reviews across the country. It’s called a road trip. Which is why I contacted your business, to have professional assistance. Only to be turned away!!!

Was in Monday Morning 8am for 4 wheel alignment on my VW GTI these guys were prompt professional and knowledgeable and really got me dialed in quick. The price was very fair too. All around nice guys. Thanks Again I will be back!!

TTotally dedicated to my satisfaction and safety. Rob, John and Chris installed a rear anti-sway bar on my Class A motorhome and what a great job they did. Their knowledge and experience made for a clean install, and wonderful results with my RV.Clean, woman-friendly shop and waiting area. Highly recommend.

Very professional, very helpful and thorough!

Took my 2020 gladiator in for a full alignment after I put my lift on. They were fast, professional and had great communication. I will be using them again!

Great people who do exactly what they say. Have had them do work many times and always treat you fairly. Highly recommend Ayres.

Outstanding Shop all around! Rob and Chris are honest straight forward and they dont upsell services that are not needed. They keep my family my business and I safe on the road.

We recently had a muffler replaced at Ayres Muffler shop. I have never been in a cleaner shop in my life. The work was excellent and the service writer was so nice. The work was done and ready. faster than promised. I would recommend this shop to everyone. The price was very reasonable. Thank You Ayres Muffler. EXCELLENT SERVICE !!!!!!!!!!!

Great guys, take all my alignments there. Fast professional and for how good they are they charge dang good prices. Rob and Chris are the best. Thanks for everything guys! You make my life easier!

So rare when you feel good about taking your car into the mechanic. I brought mine in for an alignment. When I picked it up they identified another problem and tried to fix it at no charge. Ayres will have my business for a long time to come. They are very friendly and professional.

Im very meticulous on where Im bringing our cars for repair. Im always giving long hours of search, checking reviews, asking my colleagues if the service is good or not for shops. I found Ayres online and read the reviews. Its the great reviews that lead me to bring my 2011 Nissan for tire installation and alignment. Chris was friendly; when he said he will call you for updates and when you can pick up the car, he will definitely do it.In the middle of alignment process, the guy who was doing it found something that needs to fix. He explained to me the issue and as a woman who does not know about cars and repairs, he has patience enough to explain whats going on and even drew what the issue was for further explanation hehe. They are honest.When I felt the car was moving to the left few weeks after they did the alignment, they fixed it for me without questions. They will fix your car until you are really satisfied.I will definitely bring my cars here for repair.Happy customer :)

Honest, fair and Very friendly, fast and professional glad I went with Ayres and not different shop. Peace of mind knowing your car is in good hands .

Thank you to Chris and the team at Ayres! I had 4 tires mounted and balanced, followed by a 4 wheel alignment. They did a very nice job and the ride is very smooth. I will continue to use Ayres in the future.

Took my lifted old subaru here for an alignment and tire rotation after every other shop in town turned it away, got it back with better results than I was expecting. I will be taking all my vehicles here from here on out when I need work done!Thank you guys!

Friendly and honest. This is a great place!

I have taken two of my vehicles to their shop and each visit has been nothing but smooth and professional. I recommend Ayres to anyone getting muffler work or brake work done. They have great pricing and amazing work. Thank you all in the Ayres shop!!!

I had tires and some repair work done here. I was thrilled with prices and the work. I was really happy with the quality of tires I got for the price I did. I was really happy with the quality of work, the honesty of the estimates, and the level of service. I would highly recommend.

Great prices and friendly staff. They always do a great job for me.

My Carolla developed a serious shake up front so I had them inspect my car before going to the tire store (I knew I needed tires) because I thought I might have a bigger problem than tires. Turns out, I had a bent wheel. I was pleasantly surprised when I wasnt charged for the inspection. I expected to be changed at least a half hour minimum labor, which is a common and reasonable practice, no one works for free.Ayres has been in business side the late 70s, started by a father, carried on by the son, a note worthy accomplishment in itself. That alone says volumes about the business and why Ill be back for an alignment after I replace the bent wheel and have new tires.

Had two tires mounted, balanced, and an alignment done. Had the car back in two hours. Drives great! Good pricing too!

Great service. I would recommend highly. They have done exhaust on several of my trucks as well as brake work and alignment. Always had great results and done in a timely manner.

Good honest shop. Quality professional services.

They did my alignment at a better price than others offered. They also did an awesome exhaust job on my 2013 Dodge Dart SXT. It sounds so rad and drives so straight now. I wouldnt go anywhere else after that!! Keep up the good work!

They installed a custom exhaust system. Bolts kept coming off the manifold connection. They fixed it once. Happened again, they gave me some extra bolts for when it happens on the road. Lol!I took it somewhere else, the other guy fixed it right.

Really Nice people

This shop was recommended by a friend of ours. If you need professional, honest and qualified people to work on your car this is the place. We took it it for only an alignment and they discovered we had major brake problems. We had it serviced prior to our trip to Baja but were told everything was fine. It was not - thank you Ayres for catching this problem.

The mechanics were amazing they did a great job and got it done in a amazing time. Would recommend to everyone Curtis is a mechanic there and is the main reason I come there.

The prices and quality of service here surpass any other tire shop. We highly recommend this locally owned and operated small business. They service just about all vehicles that we can think of. They respect all people.

Took my dodge truck in for brake adjustment, needed a part so they ordered it. when I took my truck back to have the part installed they worked there magic and decided I did not need the part. honest and fair company. I recommend this company without hesitation . joe mattos

Took my Carolla here because it started having what felt like terrible front shaking. They did an inspection and found I had a bent wheel. They didnt charge me anything. I expected to be charged at least a half hour minimum because, nobody works for free. Service like this is why I always try to use local small businesses first. I know Ayres has been around since the late 70s. That alone says volumes about this business started by a father and successfully carried on by the son.

In and out as well as great work if you can afford to wait 3 days ....Dont look to profit off tires and cheapest alignment in town.

Did a great job on the muffler on my truck...👍

Needed help with installation of new exhaust system. I was very impressed with their level of service. Would highly recommend.

I haven’t taken my mustang just yet but just having a conversation over the phone has convinced me to take my car talk about great customer service

They did a good job on the actual work that was dun but the gentlemen that quoted work tried to tell me.something was wrong with the car that was not and in return wld hv been charged 1200 more than the actual work i performed. This is very decieving and for sumone not educated in cars can be very costly especially for repairs on a higher class vehicle like my own.

GREAT CUSTOMER SERVICE AND AWESOME PRICING. RECOMMEND TO ANYONE TRYING TO GET A CUSTOM EXHAUST SYSTEM ON THEIR VEHICLE.

Love this place . Great people and service

Friendly and professional.Did a great job on my muffler delete and was very fairly priced.

Great place for, alignments, bakes mufflers and tires! Got a really good teal on tires for my old clunker and now they take great care of my new car.

Amazing work and Great customer service! I couldnt be happier, Thanks again guys!

This place cares about their customers. they go above and beyond I needed a part replaced that I could not afford for safety reasons he replaced it and didnt charge me for labor just to keep my family safe this place cared more about me than the money you can find a shop like this anymore they are a dying breed.....thank you AYRES MUFFLER N BRAKE ......

Friendly staff and did a great job. Even showed me my old worn out parts.

Quality work.

Great personal service from Rob and crew.

These guys are great. I wont take my car anywhere else.

Excellent price, service, knowledge - charged me $98 for a job that a competitor quoted at $400

Reputable service center! The staff is friendly and helpful!

This place is run by the most honest guy in Reno.

I have had a ton of work done at Ayres. Rob and Chris have gone above and beyond to make sure my vehicle is safe and do their best to save me money whenever possible.

Excellent service and reasonable price.

Very courteous, great service and reasonably priced.

I had a lot of work that needed to be done to one of my trucks and they were able to help keep me safe on the road and drive with no worries.

Ayres Muffler & Brake ....great place, great work, nice people

After having my brakes done they forgot to tighten my parking brake still havent gotten a call back a week later

Best auto mechanics in town!

A local favorite. People that have lived here for decades keep going back.

Excellent

Best place in town

Very friendly and honest staff.

Great service and fast

Good service

Front end alignment on my Jeep

Honest people