These guys always know what they are do doing. Can be busy, crowded and chatty. It is a small satellite type store. Usually pretty good for a quick drop off.
They were very helpful
Nice people & great prices!
Very nice people that work at this store. Fast and efficient.
Not sure if it’s the location or the staff but this is the slowest ups store, the line goes out the door every time I’ve been. Expect a wait even for a drop off
They dont answer the phone and their message is were helping other customers You leave a message and they dont call back.It appears they have grown tired of their business and just dont care.
I have a personal mail box with this store and have all of my packages sent here. Very friendly staff who remembers my name. They’re always willing to answer my questions and if it’s cheaper to ship a package through another service they will tell me! They’ve been flexible with after hours pickup which is very convenient. They don’t always answer the phone if they are busy, but leave a message and they’ll either follow through with your request or return your call. I’d definitely recommend this UPS location.
I have used this location for a long time. The customer service here is very good. The shipping options are excellent as well. It can get a tad busy, but the staff will work to get what you need. I will continue going here for all shipping needs.
This is the best store anywhere in Nevada. Not only do they help with packages but they also do notary printing of anything including pictures. The people here do everything possible to help you with whatever you need. They go above and beyond what most stores do. Gym and his staff are awesome and I recommend to all of my family and friends to go there. Not only because its a family business but because they treat people like family. Best store ever.
Very friendly staff and fast service. Had a few Amazon returns and Becky was so kind. She offered to take care of my box and some recyclables I brought with my returns.
Wonderful people to work with at this location! Highly recommend!
Wonderful Staff that provide non stop over the top service. Been a customer for three years, even after moving to Carson City. They even laugh at some of my jokes!
Amazing customer service, always friendly & helpful! This is the only shipping store I love going for all my needs.
Becky is super nice! Helped me return my crocs!
If you want a really long conversation this is the place to go. 😂 But if you are just trying to pick up a package really quickly or ship something with expediency, avoid this location.
Very friendly and nice people. Parking is easy. I rented a p.o. box for 3 months, and they always let me know when a package came in. I worked odd hours, and they always had a way for me to pick up my items.
Wonderful service! Great staff, very friendly and professional. A one stop shop for everything mail. Highly recommend!
They sent my sx toys very fast and professionally.
Fabulous service, I came in on a Saturday near Christmas and was helped immediately with printing and notary services.I was very Pleased and I would recommend this store to anyone.
They closed and locked the doors early and then refused to acknowledge me even though I was there before 6. Rude AF. They just care about leaving early. They were out of the building by 6:03. Open til 6 means HELPING customers until 6. I hate that this is the closest store since I walk most of the time. I really wish all of my Amazon returns were through FedEx so I wouldnt have to come here to these scowly harpies.
Called the store at 1:45pm on New Years Eve day, voice mail says that theyre open but with other customers. Go to store at 2:00pm, door is locked, gate is closed, no messages on the door about being closed or closing early.
These people are awesome. They find a way to get it done quickly at a fair price.
Friendly staff amazingly fast paced store.. awesome...
Friendly, courteous staff and an accessible location with plenty of parking. I go here for all of my shipping needs and recommend this UPS Store to everyone.
Terrible customer service. I tried calling this location for 5 days at different times of the day to get info on setting up a postal box for our business we are relocating from FL to NV. They did not answer the phone a single time, they REFUSE to answer their phone. I left a voicemail and even told them IF they call me back Ill sign up for a mailbox, and Knowing they had a customer that told them they want to be a customer they did not return my call. Unbelievable! Will Never set foot in this location even if it is 10 minutes from my house.
E-Z Parking, very friendly staff, and an overall delightful experience. They saved me money compared to another UPS. Thank you!
Terrible customer service by not only the owner but the clerk on duty. It was 20 minutes before closing and he wanted to shut off lights and lock the place up...customers were still in the store. Guess we were in the way.
The employees are incredible. Always helpful, efficient, and they know the options.
They never answer the phone! Unprofessional business
Had to drop a package off and it was a very quick friendly process.
Great customer service. VERY personal touch
Yessss, the staff is great...they fix what they might mess up and they are always fair. Use them but keep it a secret so it doesnt turn into Kinkos. Ha ha!
Great staff and customer service always! Id much rather come here instead of the Post Office.
Very helpful staff.
Helpful, courteous and fast!
These folks have been the BEST!
How come there isnt a negative star I showed up 15 minutes before closing and the lady said come back tomorrow we are closed
Very helpful, very nice people.
Cant even return a call done do business with you
Quick, affordable, and friendly...took the hassle out of a complicated errand. Printed, notarized, faxed, and DONE!
Awesomeness! Helpful, friendly, accommodating and a great help to our small business printing needs.