When I’ve gone to muffler shops it’s been all business. Get in, take your car back, do the work, see ya! Well not this place. They are excellent. They are honest and do the stuff that needs done now and show you what needs to be done soon. They’ll tell you what needs to be done soon and their prices seem more than fair. They took me into the work area and showed me what was wrong on my car, what needed to be fixed and what they would be fixing. They were super friendly and the service was fast! They were a bit out of the way compared to where I normally go, but they were 100% worth the trip. I’m so grateful they were open on a Saturday and open til late afternoon.
I have been a customer here over 30 years and today was no different. We talked laughed and looked at my vehicle for services and repairs.I recommend American as a personal favorite because of the quality of care taken in working on my car.
Overpriced for the time and material used. Job was incomplete, they only partially welded the exhaust pipe in place. Not impressed and would not recommend.
Great place, small shop, old school, great conversations. Very much enjoyed taking my car there good prices all around great transaction. My car sounds amazing now...thanks guys.
American Muffler & Brake ALWAYS are Honest, Reliable, and know how to treat a customer Right! Love them!!
Great price, quick service, nice guy!
Prices are fair and the man is dedicated to his work. He stayed open late on a Saturday to help me out and did a great job.
Nice honest people, couldnt be happier. Came in for an estimate on exhaust leak, and he took the time/effort to find and fix it then didnt even charge me for the part he used to fix it! Thanks so much for the help 97 Chevy Suburban
I was super happy about my visit today. I went in expecting to need a new exhaust system, and after we threw my car up on the lift, dude took me through the whole exhaust system and showed me that I didnt have any issues. He went on to check out my engine and let me know of a few easy fixes I could do myself for cheap. I will definitely come back in the future if i have any questions about my car. :)
Friendly, fast, and fair service. Just had a muffler installed today with the quickest turn around of my life. The mechanics were diligent, thorough, end extremely knowledgeable. The price was less than I expected and I left with my car sounding amazing after their great muffler installation. I highly recommend this shop to anyone looking to make the most out of their money for spectacular service.
Very good
I highly recommend, they only sell you what you need!
Best muffler shop in town Mark is very knowledgeable and professional. He takes the time to make sure the job is done right the first time. Attention to detail.
Mark and Jeff are wonderful men. They treat you like family, not just another customer. They do great work at exceptional prices. I would definitely highly recommend this place
What a great ran business. Just the kind of place that a person goes back to. It is ran by guys that have many years experience in the trade and they are honest people who take pride in their work and understand that they are still here after all of these years because of constant referrals and returning customers. Sincerely, a long time satisfied customer
I was so pleased with my car once I picked it up. Everyone at the shops was so friendly and helpful. Not knowing much about cars I asked a lot of questions and everyone was happy to answer them. This is a very honest and dependable shop and the prices are great! I would recommend this shop to anyone looking for a good honest shop!
I have had the last 4 brake jobs done on my vehicles at American Muffler and they have been great! I generally wont take my vehicles anywhere else to have brake work, oil changes, or suspension work done. Theyre always friendly and best of all the owner is honest about everything that he does! I highly recommend this shop for anyone looking for brakes, suspension, or muffler work!
Excellent customer service. The service was fast and the price good. They replaced the muffler and tailpipe.I will not hesitate to go back!!
I think I will never see another business like the ones back when I was young, the kind that thought you had all the right in the world to spend your money where you wanted. And worked hard to convince you that the bestplace to spend it was with them. And then I happen upon AmericanMuffler where courtesy and kindness are at the forefront of theirbusiness. then comes promptness and satisfaction all with a handshakeand a smile. I love it I expect I will ever see that from another muffler shopnor shall I try. So happy to have worked with you.Michael Matheson.
Great guys, great service! 100 percent recommended!
Just had a muffler done. Great people great service. Fun to talk to great prices. I highly recommend them!
Took a 97 S-10 Blazer in to have a muffler checked out, turns out it was the Catalytic Converter that was broken up inside. These guys treated me like friends theyve known for years. Up front about what was wrong, what needed to be done, and how much things would cost. Performed the necessary work in a timely manner, all the while keeping up a good conversation. Cant get that with big corporate fly by night, here today, gone tomorrow muffler shops that are just a memory now in Spokane. I was even referred to a shop across the street about a body shop issue that I had fixed the next day. Im happy with the body work that shop performed as well. Thats a review for another day. Thanks Guys! Will be back!~Jacob~
My 2013 V6 challenger is my dream car...it was just too quiet for a muscle car. I took her over to see the guys at American Muffler and got my free estimate and added on 2 beautiful metallic blue caps to my new custom exhaust system, walked out with my estimate and about a week later I got my car in (this was due to my schedule and finances). They are friendly...professional... incredibly talented and dedicated to their craft. Not only did they do a top notch job on my car, they stand behind their work with a promise to fix anything if ever the need comes up. I will definitely be doing business with them again when my brakes are ready to be replaced, nothing beats a local and dedicated business.
Omg great service friendly great priced all around very happy truck sounds great thanks again.......
This shop did a very good job with getting me a new muffler. I was dreading the quote on the job but it was not as bad as I was expecting. They did the job as promised, cant ask more than that. I have a feeling that if I have a problem with the muffler, theyll stand behind their work.
Great service! Great guys! I went in after a different shop told me what needed fixing only to find out they were wrong. They showed me and explained to me how to see the difference of what was really wrong. I want to thank them for saving me a ton of money and giving great service!
I took my car to 3 places before trying American. I am so thankful for these guys they knew what was wrong before I said anything. They fired up the engine and found more than any other shop in town! And fixed it allll right. I am so thankful!!
The owner told me before I came in that the price to remove my old system would be 50 to 100 dollars depending on how long it took, and that the hourly rate is 100. It took 20 minutes to finish the job cause I sat there and watched, he then proceeded to charge me 100 dollars! And denied ever stating that it would range from 50 to 100. Shady business.
Great service! helped me get exactly what i wanted for a reasonable price. Did great work in a good amount of time. would not go anywhere else, defiantly will return for any of my needs.
I have dealt with American Muffler for years! They are like family. They are trustworthy & complete work timely & efficiently! I am very happy with their service & expertise. I have recommended them to many other friends & family and all have said they were treated in the same fashion! Thank you American Muffler for being number one in my book!
Forgot to tighten caliper bolts,caliper fell off 60 miles out of town,super filthy shop.Could not believe such a rookie mistake.
I could not be happier with the service here. I took my mini cooper to have the front brakes done; the mechanic jeff was did a great job and saved me about half what i was expecting to pay. I will be a repeat customer and I would recommend this place to anyone looking for a good honest deal and fast friendly service.
I took my 67 GMC in to these guys a couple of months ago for a completely new exhaust. They did an amazing job with all the bends and the welds are all great. The sound is awesome and the low end power of the truck is much improved. Thanks a bunch!!!
Great service! Did a hell of a job and gave me a great deal. Had 3in pipe and a flo pro put on my 77 f150 and she sounds outstanding. All around great experience.
Great service! Friendly people and good work from what Ive seen! Very affordable and quick muffler and tailpipe installation.
After driving by for years, I finally stopped in for a brake issue. Mark and Jeff are very knowledgeable and service is exceptional for a great price. Ill be sure to tell family and friends. Thank you!
Two guys working on Saturday are extremely rude. Went out of there way to make me feel dumb about what I was asking. Even to the point of raising their voices with me when I didn’t understand what they were explaining and asked them to help me understand. I had a really bad experience and I’ll never look in they’re direction again.
Affordable and outstanding quality. Knowledgable staff with excellent customer service. Highly recommend.
If I could give them more stars I would. Great coustomer service, showed me everything they did and why....... wonderful
There is no place better than American Muffler. They are an honest company and you cant beat that nowadays. If youre looking for any type of muffler, brake, or suspension work I would recommend going to see Mark at American Muffler!
Awesome customer service . I have been there twice now. And will be back they do great work. Thanks again .👍
Very nice,looked at my Jeep,tighten up a couple things checked things over,said all looked good,asked how much I owed him for his time,said its on me,gave me his card,and said come again,,,,very nice
I am a low income single mom and I had to get assistance from a third party to get my car fixed. No one would help me except American muffler. I was greatful for that but I wasnt expecting them to do what they did. They got me in right away, they took time and care on my vehichle, and they did a thorough detailed job. They were respectful, caring, and explained everything very thoroughly. They are definately the best.
They were great, worked fast and efficiently. They were so friendly, I really enjoyed them! Thank you guys for everything!
Pretty good shop! got my oil changed on my bike pretty good customer service! Best place in hillyard!
Its a great place the guys here will go out of their way to help you.
Excellent service!!! I took a muffler into them that I purchased online. They said no problem and installed it for me. They showed me the differences between the mufflers they carry and the one I purchased. I will not be buying mufflers online. I will be going to them for all of my muffler needs.
Amazing service! This is the best place to go!
Everyone at American are great people caring about their community I have had a lot of work done there and will always go there fairness is highly important to me and they are as fair as I have seen
Very good place to go to get exhaust done, very good service, price and quick
Had some more work done very courteous save me a lot of money thanks again recommended highly
They were so friendly and accommodating to my schedule! Will definitely recommend and be going back whenever I need my brakes replaced again!
Excellent customer service, excellent job. 100% will recommend this place to everybody.
The owner told me my options honestly and saved me hundreds of dollars. I highly recommend this shop!
Went today for a muffler problem expected the cost to be an arm and a leg but they were very friendly and gave us a great deal. Service was excellent. Thanks American Muffler& Brake
Top quality, prompt & expert service. If you are in the market for a carport call American Muffler & Brake!
Thanks for the awesome timely work, my 09 Jeep Commander 5.7l Hemi V8 sounds like it should! Hounest pricing and a hell of a guy!
Always Professional. Always.
Great quality work, reasonable pricing, friendly atmosphere.
Personable, great service in a very timely manner. Good job!!!!
Bad customer service
Best Spokane muffler shop, great service and fast! Highly recoomend!
Had my jeeps breaks fixed here, did a great job. Very fair and super friendly.
Good service fast and kind people.
Great service and reasonable prices!!!
Super helpful and very nice!
Great service, very knowledgeable and helpful guys
Great work and fast service
Nice guys I was in and out
Amazing !!!!!! Excellent job, excellent personality and amazing service !!!! I will never go anywhere else !!!!!
Fast friendly service
Good
Very helpful