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Springdale Tractor Co
6160 W Sunset Ave, Springdale, AR 72762, United States
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Springdale Tractor Co
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J
Review №1

Is you are a novice when it comes to farm equipment, ask for James McClure. He has been our go to person for years since we bought our first farm equipment. James McClure has your back, he will give you the facts and his expert opinion. We always feel at ease when dealing with James. Highly recommend him!

Da
Review №2

These guys are amazing in the parts department they make getting your parts easy thank you so much

An
Review №3

My husband Dave and I have been customers for a couple years now and cannot say enough about the wonderful service received. James McClure and Todd Sweat went above and beyond to make our experience seamless. We highly recommend Springdale Kubota!!!

Br
Review №4

Just got my new tractor here. Super friendly people and a good price. I will be a repeat customer.

Ev
Review №5

We had a great experience with our salesman Tim.

Ja
Review №6

Great selection of Echo and Kubota equipment. Sales staff knows their numbers and financing rates are better than most.

Lo
Review №7

My husband had ordered a couple items and we went to pick them up. They are expensive. I wish businesses would be more considerate of the middle and lower income people. How big a piece of the pie do companies need? Just asking!

Il
Review №8

Great place got my zero turn. Ask for todd he will hook u up

Br
Review №9

Mixed. Helpful parts department, some great people working here. I had a repeated issue that could have been dealt with a little better, but ultimately they helped as best they could with the problem. Almost a 5. Kubota is better than most tractors on performance, however Im still a little scared of long term maintenance and repairs as they can be expensive.

Bi
Review №10

Needed a seat for my backhoe attachment. I was in and out with a seat in 10-15 min.

mi
Review №11

They were very knowledgeable and gets you what you want. Great customer service.

Da
Review №12

Great equipment and great bunch of people work here

Rh
Review №13

Rental department is awesome.

Ja
Review №14

Awesome people very helpful great service

Na
Review №15

After I left a bad review a gentleman by the name of Allen called me the same day to talk about the review. He was very respectful and listened to my concerns and never tried to make any silly excuses. He brought up some valid points that I had not looked at and spoke to me like a human being. I have never had someone reach out to resolve an issue and be so respectful. Allen if you could also improve the taste of crow I sure would be grateful ( LOL )

Ja
Review №16

Very helpful on equipment rentals and fast service. Will definitely use them again

Jo
Review №17

Im very displeased with the lack of respect shown by Service Department Employees.

Ve
Review №18

As always Alvins Awesome!

RI
Review №19

Great customer service and knowledgeable staff. The process from start to finish was painless. Highly recommend!

YT
Review №20

They are very friendly people and will try to give u the best deal they possibly can

eq
Review №21

Always do a good job, but Pricey.

Je
Review №22

Very helpful, friendly.

ch
Review №23

James M and the parts staff were/are very helpful. Bought a tractor and implements on separate occasions. Everything went smooth both times. I would recommend to everyone.

Aa
Review №24

Seth was very knowledgable about his products. Great staff, very welcoming and made things very easy! thank you and will be back soon to purchase again.

Bi
Review №25

Very helpful kind workers!

Ma
Review №26

Great group of people at Springdale Tractor. My family loves doing business with them, they are always fair on their prices and you cannot ask for much more than that.

Ri
Review №27

Bought my new Kubota here, the financing was easy. Everything else was was not so great. Salesman didnt seem interested in helping me upgrade or customize my tractor packages at all, I didnt even get an owners manual, they wouldnt even deliver it and they delivered my friends to his house in Prarie Grove. Just wasnt a great buying experience at all. The only paperwork we got was a bill of sale my dad had to ask for because he had to pick it up and wanted proof or purchase. I hope the service department and parts department do a better job than sales if not Ill start driving to Muskogee because I really love my Kubota.

Ma
Review №28

Went in with my grandpa to translate and ask a few questions about purchasing a part. A gentleman named Seth Morris at the parts counter was very helpful and patient with us. Recommend to anyone in NWA.

Ja
Review №29

Seth helped me get the tractor I needed for my new farm! Thanks so much for making this a great experience!

Pa
Review №30

My mother-in-law needed a bigger mower for her new piece of property. She is older so I went with her to make sure she didnt get the run around but there was no need! The folks at Springdale Tractor treated us like family and took the time to find her what she really needed. She was so excited to get a really fair deal on a zero turn mower.I was so impressed that my wife and I went back the next day and got one for ourselves!

Ch
Review №31

They answered my questions about a tractor

Fa
Review №32

While stopping by to purchase a set of replacement keys the owner John was extremely rude and got in my face and told me that they are out of the complimentary snacks and drinks, (while they were obviously fully stocked) after being told by the staff that I can help myself. I was extremely shocked by his blatant disrespect to a paying customer. I have previously had problems with John saying that he would send me a refund in the mail, and he never sent it, forcing me to make another trip over to springdale tractor to straighten it out and recieve my refund. This complete and absolute respect of customers shows the owners attitude and willingness to satisfy his customers. I would recommend to give your business to another company that values your patronage.

Ty
Review №33

I have had a lot of different encounters with this company and every time it was great! Whether it was purchasing a new unit or just some help on a couple minor fixes for older equipment they made it a great and pain free experience.

Do
Review №34

Very nice employees. The one who helped us was extremely nice. Hope to purchase a tractor here sometime.

Je
Review №35

Outstanding experience at Springdale Tractor, Ricky & John answered every question and made me very comfortable with my decision. Compared prices and dependability and got a great deal! Highly recommend.

ja
Review №36

Maybe i just get wrong salesman. He once again didnt seem interested in taking time to help

Sc
Review №37

Ive bought multiple implements from them and they have done warranty work on my tractor. I buy all my filters and fluids there. They are probably the largest Kubota dealer in the U.S. Most of the time, they have what I need in stock. They have always been very helpful. John has always returned my calls. I plan to buy my next tractor with them.

Ca
Review №38

They go out of their way to help you...

TY
Review №39

Unfortunately I have had a really bad experience and want to make sure others know what to watch out for. I will try to be brief, but thorough. I purchased a used, like new(75hrs) L4060 from an private seller 2 weeks ago. This particular tractor was purchased new in Russelville, AR(seller said they had the best price). I used my new tractor for one day to make sure everything was good to go before taking in for the first service at 80 hours. When dropping it off I told the very kind lady in service that it was due for the initial service and asked her to have the guys check the range selector to make sure it was shifting properly as it seemed hard to get in to gear to me and told her it may just not be broke in yet. Dropped tractor of, no big deal until they called to tell me it was ready. When I was called they told me it was $660... ouch. Based on research this typically runs $350-500 depending on the unit. So, I asked why so much Service guy We had to charge you for the time we spent looking at your range selector since there wasnt anything wrong Thats right folks, I paid money for someone to verify that a new unit was functioning/Shifting as it should. I told the service guy I did not agree with this practice and I would like for him to remove that... I assumed it was some BS practice to see if folks would actually pay it... Guess what, it isnt, they charge to answer questions about new equipment. I kept my cool and manners, but I told the parts department what I thought about it when paying, the sales department on my way out the door and the service writer when he walked me to my unit... Guess what owner.. They all agree with me.... They couldnt make eye contact and they all, 7 or 8, hung their heads in shame. I get it if I put gas in it or dont operate the tractor properly, not a warranty issue. But, to charge folks to tell them the unit goes in gear properly in just crooked. For what it is worth I dont know or care how much it cost(they dont provide a labor break down, also shady) it is the practice that is the problem. I intend to call another dealership to get a quote on 1st service and I will report back here as to that price vs what I was charged. Next I am going to reach out to Kubota to make sure they know. Grand Finally..... A very nice and accomplished salesman came out to talk about the tractor(he was honestly concerned about my grievance) and while talking he informed my that they are all a little harder to get in to gear the first 200 or so hours THAT was the answer to the question I asked ole girl in the first place. I have spent $2500 in this joint on repairs and service across the fleet in the last 3 weeks and I will NEVER darken the doors again. CUSTOMER BEWARE.

Ja
Review №40

Great service. friendly staff. Great prices

Al
Review №41

Had an awesome experience at Springdale Tractor, we were looking for a used piece of equipment and they had a great selection to choose from, the staff there made everything very easy!

Mi
Review №42

Convenient location, very clean, helpful and knowledgable staff, and GREAT selection. Best dealer around!

Ca
Review №43

Great experience at Springdale Tractor, Id highly recommend stopping by if you are looking for a new tractor or equipment.

El
Review №44

Everyone has always been very helpful, friendly, and patient. Would definitely recommend!

Ma
Review №45

Had a great experience with the service department. Definitely will be coming back.

Er
Review №46

To the lying response from the owner on my previous review. Do not even make up a rebuddle line excuse for about your opinion on the condition of your inventory. Its obvious in the pictures why would I waste a flight to come out and see for myself as it shows all the rust and damage in the pictures, and your forks are over msrp. You also had it for 2000 more when I called and then dropped it after I called Your 1st salesman said that the broken glass was suppose to be replaced and still wasnt after he said only a day to do and then 2 weeks later still nothing !!! And it wasnt for land pride . You have horrible business ethics Also .Dont say I didnt get along with a dealer That is absolutely the biggest lie you can input and if your the owner thats really a shame you can stick up to make yourself look good instead of resolving the issue. Obviously your staff does not belong in sales if they dont wanna help regardless where somebody is and Im not in California !!! So another miscommunication!!

La
Review №47

Great experience at Springdale tractor. The sales people were very knowledgeable and I felt like was getting a fair deal!

DA
Review №48

Super super nice people

Er
Review №49

Called in on a used Kubota. Pretty much like buying from those used equipment dealers at least being a new dealer I could have a piece of mind but no. Was beat up, rusted and overpriced and then dropped again and still overpriced. Nothing but junk here salesman does not want to call back or seem to wanna deal . Had the nerve to try and sell me fork attachment for 400 over MSRP!!!! and lower weight rating than another Kubota dealer. Pretty bad ethics to the Kubota name.

tr
Review №50

The most helpful staff in NWA. I was very impressed

Ke
Review №51

Good folks, very helpful.

Za
Review №52

GgggggggrrrrrrrrrreeeeeeeeeeaaaaaaaaatttttSssseeeeeellllleeeeecccccttttiiiioooooonnnn.Lllllllllooooooottttttttsssssss 2222222222CccchhhhooooooooossssssssseeeeeeeeFfffffrrrrrrrroooooommmmmmm.VvvvvveeeeeeerrrrrrrryyyyyyyyyNnnnnniiiiiiiiccccccceeeeeeeFfffffffoooooooolllllllllllkkkkkkkksssssssss.

Ji
Review №53

All around great buying experience! Thanks Todd!

Da
Review №54

Good place to deliver. Quick unload and nice people.

Mc
Review №55

Bad service. Was on my way to buy a Polaris ranger and Todd sold it underneath me.

Te
Review №56

Dont think they even care if they sell anything tried 2 different salesmen. Dont return calls when they say they will. Will take my business elsewhere.

La
Review №57

Great service and products

Ra
Review №58

Very knowledgeable and helpful salesperson will ask for Tim P. again in future.

Tr
Review №59

Buyer beware....Bought a great looking Kubota UTV (used), with about 1,000 hours on it, wheel bearing was out, cap for the diesel tank is stripped so it leaks like crazy (can only fill it about 1/2 full otherwise it splashes and runs out), it lunges ahead when you put it in gear...whiplash! Front passenger tire leaks, need to air up every other day.I only use it around my farm, I think Ive put maybe 50 hours on it, not sure how many miles...not many.Also, at the same time I purchased a Kubota tractor w/loader, it also looked solid. Got it home no gauges ( they did come and fix them), once the weather began to warm up and I started to use it more it was getting hot, really hot. I called them, they picked it up and had to put in a new thermostat and clean the radiator, before bringing it back they wanted me to pay for the repairs. I fought it and won. The oil clearly has extreme hours on it, so Ill be changing it, I could keep going but am tired of typing.I know buying used you get used, but I do expect a dealer to go through the equipment to be sure their customers get a good product.Ill be taking the UTV in for repairs somewhere else.Kubota does make an excellent utility vehicle, ideal for the farm!!! At 1,000 hours, the engine is just getting broken in!!!

Ki
Review №60

Parts department is friendly and helpful.

Os
Review №61

Paid for something two months ago they have had it for a month plus. Still dont have it I am even making payments on it. Everyday I hear it will be tomm and just rinse and repeat. Even try to get there management involved.Dunno what the problem is but all i get are excuses.

Ty
Review №62

Good service Polite employees

St
Review №63

I stopped in Springdale tractor to look at a tractor. I chose not to buy a tractor because I didnt have enough money to buy a tractor

De
Review №64

Good selection

JI
Review №65

Good customer service

To
Review №66

Best dealership, PERIOD!

El
Review №67

Service departments service wasnt very helpful.

Mi
Review №68

Really good parts people

Ju
Review №69

Great place

Mi
Review №70

Just pricing a new one

Mi
Review №71

Great group!

JO
Review №72

GREAT SERVICE

Information
37 Photos
72 Comments
4.2 Rating
  • Address:6160 W Sunset Ave, Springdale, AR 72762, United States
  • Site:http://springdaletractor.com/
  • Phone:+1 479-361-2513
Categories
  • Equipment supplier
  • Construction machine dealer
  • Farm equipment supplier
  • Lawn mower repair service
  • Lawn mower store
  • Tractor dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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