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Life Storage - Springdale
11378 Springfield Pike, Springdale, OH 45246, United States
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Life Storage - Springdale
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Pe
Review №1

Alexander was amazing and very informative. His Customer Service Skills are the best. So glad I chose this storage.

De
Review №2

Ken went over and above to help me when I lost my key. Super friendly, the entire facility is spotless! 24 hour access is a rarity these days, but you can here.When I need to rent a storage space, this is where we will be renting from.Thank you!

Al
Review №3

The supervisor Tiffany was so nice the property was well kept and the storage unit was clean.

Na
Review №4

This place is great. Clean units. Manager was extremely helpful.

Br
Review №5

Lee was a great help to me for getting into my storage unit. Helped me find my unit and had a such a great attitude. Wonderful person to deal with.

Lo
Review №6

Great location! The manager Lee is very friendly and helpful! Would recommend!

is
Review №7

Lee was super nice and very helpful. Highly recommend this location she is really easy to talk to.

gl
Review №8

Lee, thanks so much for all of your assistance with my transfer. Barbara

Ra
Review №9

Lee was great! Moving soon and will be using this company!

La
Review №10

Lee was extremely helpful and made the whole process super quick and easy.

Da
Review №11

Lee was very helpful and polite. Good place.

Mi
Review №12

Lee was very helpful and friendly will definitely be back and recommend to friends.

Ro
Review №13

Mike was super, super helpful. Answered all questions, made things easy, and very friendly.

Pa
Review №14

Lee was very nice and helpful..

Li
Review №15

I went to recive help with storage and Lee was very helpful and the facility was pristine.

Ja
Review №16

I just want to say Steve was amazing!! He w a very helpful and understanding also was willing to lend an ear during a difficult time in my personal life... I greatly appreciated it. The facility was clean and maintained. I would definitely recommend Life Storage Facility to anyone in need of storage or extra space. Thank you.

Sh
Review №17

Lee was very helpful! Would recommend

Ce
Review №18

Lee was super nice and helpful will definitely recommend!!

Ma
Review №19

Lee is awesome, very helpful when my 89 year old grandma lost her keys to the units. Got us taken care of in no time

Ri
Review №20

Lee is very nice and knowledgeable!! Definitely recommend.

Am
Review №21

Lee is great. Congrats. Looking forward to working with you.

De
Review №22

Lee was very helpful. Clean units and property. Very please with my experience and service provided.

an
Review №23

Le was nice help with everything great service

So
Review №24

Steve was very professional and knowledgeable. He helped me with finding the right size storage for my stuff. Very clean place and lots of security features! 10/10 would recommend.

Wi
Review №25

Ken and Steve were great! They knew all the answers for the questions I had. Very clean place and I felt very safe and secure. I would recommend this storage facility to everyone that wants a clean, secure and friendly place to keep their belongings!

J
Review №26

Steve, the Manager at Life Storage Springdale, was so professional and upbeat while helping me rent my storage unit! I reserved my unit over the phone Saturday night and came in and got my unit the next day! I even got the first months rent free! This is the second time that I have used this facility and I always refer Life Storage to friends and family. Great location. Great pricing. Clean facility. Great selection of unit sizes. Do yourself a favor and call Steve for all of your storage needs!

Do
Review №27

Ken and Steve helped my mom find the right size storage for all of her things when she was moving into a care facility. I felt like they actually cared about us and the place was very clean and we felt extremely safe.

Ro
Review №28

Very clean and safe. Ken and Steve were very friendly and professional. A great place to keep my belongings safe and secure. I have recommended This Life Storage to all my friends and family.😀😀

Go
Review №29

Lee is a wonderful manager!

An
Review №30

Lee was wonderful she really helped me

Di
Review №31

Steve was a great help during a difficult time. He went above and beyond answering my questions. Ken was also very helpful. The place was very clean and welcoming!

Tr
Review №32

Ken and Steve are great! Very helpful. Clean place to keep your stuff.

Er
Review №33

When my father in law passed away, Steve made it as easy as it could be to get the access I needed to gather his belongings all while being very professional. He actually made is feel like we were family during this difficult time.

Oh
Review №34

I had an great experience with Steve today. Very clean,calm, cool, and collective person. Will highly recommend this storage unit to anyone :).

St
Review №35

Lee is very nice and helpful. CLEAN FACILITY!!

Dy
Review №36

Steve and Ken were amazing they were very professional and the storange facilities are very clean and secure would recommend to anyone in need of storage

le
Review №37

Super easy to rent storage from Life storage. Steve was excellent! Locks are provided when you get to the unit.

Wa
Review №38

Lee was very helpful

Ke
Review №39

Ken was outstanding with his service! He took me on the Golf Cart around the grounds to show me what the different size storage units looked like. He explained in detail the pricing and everything they offered. He hooked me up with a deal for the first month. Ken was absolutely superb!!!!

Is
Review №40

Lee great support!!

Ka
Review №41

Very pleased with the service Ken provided me today. Nice, affordable unit and rental process was super speedy. Highly recommend this facility.

Mi
Review №42

Lee is the best! Knowledgeable and customer oriented!!!

Ja
Review №43

Steve was super helpful and friendly. He answered all of my questions and made me feel very welcome. I would definitely recommend this place to my friends and family!

De
Review №44

This place is great! Steve and Ken know their stuff! Very clean and felt safe!

AJ
Review №45

Steve was very helpful! Very excited to use this facility. It is very clean. Great price . Definitely recommend!

Ba
Review №46

Lee is amazing!! Really helpful and friendly!!

Jo
Review №47

We had a very great experience at this location. Ken was especially friendly, walled us through all of the steps and made sure we understood. They even offer a free truck rental to help you get moved in. Life Storage is much cheaper then any other storage unit location, and they really truly care about you and your stuff. We plan on using this unit for at least a year, and will send anyone their way! Go see Ken! Thank you so much for your help, in this very stressful time!

Ji
Review №48

They didnt have the size I needed but they were nice and let me know that they want my business. Great guys!

KY
Review №49

Steve and Ken were great they were very helpful with everything we did.

Ka
Review №50

Mike made this a super easy experience. I have never had a storage unit before and this was way more than I expected. Everything was so clean and kept up. I would highly recommend this place to anyone looking for storage !

To
Review №51

Great to do business with

Ne
Review №52

Great experience! Mike was super nice and attentive to my needs. I had to change my reservation three times and they were still able to accommodate my needs and help me with some great specials! Would definitely come here again for my storage needs!

Ap
Review №53

I rented space from Mike Brown on May 23, 2015 after having just driven 18 hours from Texas. I was tired, cranky and ready to unload so that I could get some rest. Mike was very very helpful, calming and reassuring during the process. He explained the rental process in great detail and was very helpful explaining how the locking system worked. He even showed me how to properly lock my unit before giving me the lock to try it for myself. He stood nearby to ensure I was able to lock my unit securely.I cannot say enough about Mike Brown. He was courteous, kind, willing, personable, knowledgeable...the list goes on and on. In a world where the term excellence in customer service is near non-existence, Mike Brown renewed my faith that great customer service is not dead. Thanks, Mike, for all your help.As for the grounds, very very clean. In fact, when I first arrived to the facility, Mike was out back sweeping. Very nice first impression.

Yv
Review №54

Lee is very personable and professional.Looking forward to working with her.

Ch
Review №55

Great facility, very clean and professional. Steve and Ken helped me out with all of my needs!

Sa
Review №56

Wow! Mike Brown was a very knowledgeable Manager. His presentation of his grounds was amazing! He answered all my questions and showed the reason his company believes in customer service. You will never go wrong renting from Life Storage in Springdale. Saundra M.

T
Review №57

I came to this location because of the price and was pleasantly surprised to find Mike! He called before I moved in to ask questions about my needs, recommended a different time than what I thought I wanted, thank goodness he did! I decided to give Life Storage another chance since the fiasco at the building on Red Bank and Mike, Lee, and Snez have me feeling SO MUCH BETTER about storing my belongings with Life Storage. Mikes location is clean, convenient, and priced just right.Thank you Mike for your pleasant disposition and knowledge!

Se
Review №58

Lee hooked me up and took care of me Thank You!!!

Na
Review №59

Mike was so helpful and courteous. The buildings and grounds look well manicured and cared for. I feel more at ease leaving our household items here as we prepare our home to sell.

Ra
Review №60

Lee is great!!!! Knowledgeable, respectful, and kind!!!! Very professional!!!!

Al
Review №61

Steve was so helpful and very professional! Appreciate the amazing service

Ja
Review №62

We have been customers for over 20 yrs. Its used for our business materials and close to home. We have seen quite a few management changes over the years and I will personally say that Mike Brown, the current manager, is one of the best we have dealt with. Very easy to work with, Friendly and always puts you 1st as the customer. I highly recommend this place. Its secure, clean and they always keeps things up-to-date.

Wi
Review №63

Steve was very helpful and professional during a very difficult time. Life storage is a great facility, very clean and safe!

Wi
Review №64

Steve was nice and informative! Clean facility, well lit and secure.

Ca
Review №65

Steve and Tiffani were amazing!!! They helped with suggesting storage size and allowed me to see the spaces. A real relief ....excellent customer service!!!! Thank you!

Al
Review №66

Very friendly staff. Mike has been very informative and helpful to us for a long time. The facility is always clean and safe. Would recommend this facility to anyone in need of storage.

Di
Review №67

I have been with this storage company for 12 years. I have had great pleasure of meeting the staff over the years everyone has been so nice. I especially want to say that Mike has been the most professional and very accommodating individual. Such a nice person. Hold on to him. So pleased.Thank you Diana Israel

An
Review №68

Lee was the best!!

Vi
Review №69

Wonderful experience!! Due to some legal issues with my apartment, I was in a pinch where I had a day and a half to get everything out of my apartment so I could terminate the lease. Everyone at Life Storage was SO helpful with my stressful circumstance! While I stored my things at another location, I came to this location for the truck rental. I received excellent service and would highly recommend this location to anyone looking for a secure storage facility with caring staff.

Ba
Review №70

Mike brown was extremely helpful when it came to my needs. He took the time to show me all of his available units to include their usual use. Id definitely recommend life storage.

Ja
Review №71

The grounds, office, and storage areas are very clean and well maintained. The storage areas are also secure with great lighting. The individual storage areas are constructed so that entry to animals or rodents are not permissible, or excessive moisture. Heavy duty latches also secure the doors of the units. Almost forgot to mention that the rental prices are very reasonable, and not a lot of red tape to get started. They will even allow you to use a truck without cost, as available.The attendant, M. Brown, is very professional and friendly; makes doing business at Uncle Bobs easy and enjoyable - even paying your bill. Have rented for approx. 5-6 months, and glad I found them!AKA C. Jenkins

Ma
Review №72

Both Mike and Ken were very helpful! They were super nice and genuinely care about their customers. I am happy I chose them.

Ma
Review №73

Getting the storage unit was hassle free and it was available exactly when we needed it. Mike was professional and courteous and efficient in getting everything set up. Other storage facilities should be like this.

Tr
Review №74

Services are great! I was quickly in and out and my unit had plenty of space. Very secure.

Ca
Review №75

I want to first of all thank Michael Brown, manager at this uncle bob storage site. He was absolutely wonderful.He tried to get me to relax and take my time because of my disability I wasnt able to do a lot of the packing and moving myself. I was a box of nerves, which landed me in the hospital the same night I had rented my unit. He was very kind and the grounds are well maintained.I really want to express how grateful I am to have him calmly and professionally take care of my needs. He was also very courteous.Mike makes Uncle Bobs Self Storage a wonderful place and I would recommend it to anyone that needs to store things.Thanks Michael.

Lo
Review №76

Rented a unit as we were downsizing and preparing for a move to a retirement facility. This Uncle Bobs was just between home and our new cottage, a mile away in each direction - very convenient!!Property is always clean, free of vermin. Michael unfailingly pleasant and accommodating. Very handy to have boxes and other supplies on sale at the site. Great to have 24-hr. access.One suggestion: better lighting in units.

Ma
Review №77

I currently am one of 6 who rents a storage unit for business purposes. The storage unit is in a nice safe neighborhood and easy access right off of the 275 highway. The staff is really great. Always friendly and smiling as well as helpful!

Ro
Review №78

My son got a storage unit. I have been here for years. I have had many units over the years. This place is the nicest, cleanest, and best run place I have been at. Mike Brown the manager is great and through.

Co
Review №79

Steve was great person and very outgoing. Very happy with the service !

De
Review №80

Steve was super friendly and answered all my questions. Very clean place.

Do
Review №81

I had an excellent and smooth experience with Michael Brown. He showcased wonderful patience. I recommend anyone stopping by anytime! 😁

Ke
Review №82

Steve was very helpful with helping me find chair covers to help me move recliners!

La
Review №83

AWESOME 👍. BEST CUSTOMER SERVICE. NICE PLACE CLEAN PLACE. VERY PLEASANT ATMOSPHERE

Mr
Review №84

Mike is an awesome and amazing guy!!!! He was very patience with us and he really cared about my needs!!! I am so happy that I met him! Very nice guy to do business with!

Aa
Review №85

Steve was awesome with great customer service getting me in and out I appreciate everything

Kh
Review №86

Great customer service! Very fast and efficient! Received information about storage in the timely manner, staff very helpful and professional!

Jo
Review №87

Clean and secure! Steve and Ken are great!

As
Review №88

I have been paying my bill on time and I informed Mike at Life Storage in Springdale that I was looking for a place but wasnt sure when it would be available. He told me to let him know my move out date and he would make sure that he prorated the expense for the month.I called to let him know my move date and he told me that I could come in and he would draw up an agreement for me to make that last payment.I came in later that day and told him that the initial move out date was incorrect and that it was one more week out. Mike then informed me that because of the change, he cannot prorate it. That was not my understanding when we spoke on the phone. There was no criteria for the prorated expense. I asked him why it couldnt be prorated, he said those are the rules and I just follow them. I let him know that I was under the impression that he was trying to help me out and I asked if he could simply ask upper management if my storage expenses could be prorated. Mike told me, I know the answer so I am not even going to call. As a patron of any business how can you be sure without attempting to ask? I was not satisfied with that type of service. I believe that he didnt want to make an effort because it was about five minutes before closing. Mike called me to get my ETA and method of payment because he has already counted his drawer. As satisfied as I was with service in the beginning, I am completely dissatisfied with the service I received as I was trying to plan my move.

Ro
Review №89

Good customer service. They always graciously remind you in case you forgot to pay your monthly unit rent.The place is kept clean. I have not encounter any moisture or rodent whatsoever.Keep up the good work.I highly recommend Uncle Bob Safe Storage in Springdale, Ohio.

An
Review №90

Mike is great. I wish all businesses were has helpful as youve been. It was a pleasure doing business with you.

Ty
Review №91

It is a pleasure to come into the office and pay my bill to Miss Adrienne. She is so upbeat and always has a smile. It is a complete contrast to the store manager whom always seems to be burdened, yet somewhat personable. The grounds seem to be in great condition, as when I have been in my locker the past few times, Miss Adrienne was outside cleaning walls in the walkways and the outside of locker doors. As a customer who was recommended this location from a former customer, as long as this pleasant young lady is working for Uncle Bobs, I dont think you can find a better storage unit anywhere in the city.Thank you Miss Adrienne for taking great care in your business!

Ju
Review №92

Excellent customer service from the manager Michael! Got me in quickly, was more than helpful, and didnt break the bank! Definitely recommend Life Storage!!

De
Review №93

Mike was wonderful in helping me with knowing what space I needed. He is truly committed to excellence in all that he does here at Life Storage. I would use this Storage again in a heartbeat Thank you Mike for being a true professional!!!!

re
Review №94

Very great service

Ti
Review №95

Ken is amazing and has a very nice, well kept facility!! Definitely recommend doing business with him!

Tr
Review №96

I have been using this company for some time now and these people are great! Im not always on time with my payment but they are great and call me to remind me...without attitude! Great place to store!

Er
Review №97

I have always had a pleasant experience whenever I needed any information.Mike in particular has usually helped me with any concern I may have needed. I have referred several friends and relatives to this business. I have had a unit here over 15 years.

Ke
Review №98

Mike and Ken were absolutely awesome!! Even through printer issues, Mike still gave 110% customer service! Highly recommend!

br
Review №99

The service. I get very good service here. All my things in storage have been perfect. They are just as nice as when I put them here. I like coming in to see Mike, and Kristen.

vi
Review №100

I had a great experience. Mike is the best! It is very clean, accessible, and great price. For your storage needs I suggest Life Storage, Springdale!

Information
17 Photos
100 Comments
5 Rating
  • Address:11378 Springfield Pike, Springdale, OH 45246, United States
  • Site:https://lifestorage.com/storage-units/ohio/cincinnati/45246/102-in-springdale/?utm_source=google&utm_medium=maps&utm_campaign=GMB-OH-102&utm_content=website-link&howheard=IGB
  • Phone:+1 513-771-2232
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:8:30AM–5PM
  • Sunday:12–4PM
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