Just signed up for a storage unit with Armani. Friendly and helpful, she made sure we saw the unit before we rented it- as it turned out, we needed more space! She went over and above to make sure we got what we needed at a good price, and gave us clear and concise instructions about how to access the unit. Thanks Armani!
Seeing how I live out of state, I was grateful knowing my furniture and other items were safely secure in the climate controlled unit I had for almost 15 months.
Armani was great, very friendly she made me feel comfortable as soon as I walked in the door. I would recommend CubeSmart Self Storage (Hamilton Ave, Stamford CT) to everyone.Thanks Armani
LOVE THIS PLACE! Armani is soo helpful, polite and organized! THANK YOU ARMANI
Yesterday i needed to access the storage room that I have had for three years so far. However in these three years I have not revisited our storage room and had somehow lost our keys. My husband and I are moving and it was very important that I get into that storage room. Armanie was the young lady who greeted me and proceeded to assist me. Immediately I could see that she was not only professional in her demeanor, but she helped me by cutting my lock, selling me a new lock, assisting me with everything that I needed with the kindest and fastest service that I think i have ever had. I was able to witness her with other customers and somehow she managed to accommodate everyone quickly and efficiently. Did I mention that when Armanie was using the special lock cutter to cut my lock, the cutter broke! She proceeded to locate a chisel and broke the lock with the chisel. Cool, calm and collected was she. Very impressed am I with the competence of this very lovely young lady. Elizabeth Abrams FIVE STARS!
I had a great experience during my move-in, thanks to Armani at the Hamilton Ave location!
Very clean, always very friendly, large garage bays and their dolly/cart equipment provided makes everything easy. Never worried about stuff being stolen or getting damaged. Very nice customer service.
Excellent customer service!! The two young men at 99 Hamilton Road in Stamford, CT were helpful, polite, friendly and very eefficient. Great experience!!
These guys were the absolute best!!! Vivia ( i think that is her name), Carey, and Leroy were so friendly and just plain nice. I enjoyed talking to them long after the transaction was completed. Good friendly workers which I think gives a great impression on this business for when new customers first walk into the building.
I had a great experience storing some items at CubeSmart on Hamilton Avenue in Stamford. The facility is clean and secure, and some units are climate-controlled, which was important for me. Carey, the manager, was very helpful and professional. Overall, customer service was great.
Excellent service by Carey. He truly went above and beyond what I expected, and helped make my transitions in and out of storage very smooth. Couldnt be happier about my choice to use CubeSmart self-storage.
CubeSmart made it so easy for me to find a safe clean space to store my stuff! They were incredibly easy to work with, affordable and quick to find me a unit. I would absolutely use them again and cannot recommend enough!
I reserve the unit for myself online the other night. I got a call the next day to follow up and went in and signed My least the next day. At a great price on my unit and Kerry who helped me was very helpful and thorough with explaining everything. They also give you flexibility on how you pay your bill I knew can conveniently set up for auto pay if you like. Its very conveniently located and I would recommend this location for anyone in the area.
Leroy the manager is Great. Super nice and helpful. It seems expensive but the prices were good compared to other places. The location is good as well and easy to find. Always clean.
I had an exceptionally good experience today with a billing problem I was having. I had tried to rectify it at another time but was not able to. I called today and spoke with Debbie who was filling in and she was so amazing.Not only was she very pleasant but was able to permanently fix the due date of our two units so we are able to only get one bill instead of 2 separate bills due at different times. It was very frustrating. She figured out how to prorate one unit and update billing so we will get only one bill per month...Thank you Debbie, you are a real asset to Cubesmart...
I use this CubeSmart location for work. Leroy and Carey are the absolute best. I constantly hear about my colleagues having issues with their Storage facilities. I have NEVER had an issue with these guys. They communicate well and are always willing to help. Make the right choice and use this location. You will not regret it.
I will never forget the kindness and professionalism of Carey and Leroy. The facility was spotless and the staff always goes above and beyond to provide excellent customer service.
Very convenient! Shout out to Carey who was very responsive and accommodating, answering all my questions and providing me with additional information that I hadnt even thought to ask for. Vidya is awesome too - when closing the deal she mentioned that my storage space would be similar to having my own basement - and shes right. Im minutes away and can swing by easily to store or retrieve items at a minutes notice.Bottom line is that my experience with Carey & Vidya to date is that they are professional, courteous, and demonstrated a commitment to follow up after the sale :-)
I have been using this facility for 12 years and have been very pleased. I recently had a concern that the manager, Leroy, addressed immediately and I am delighted with the outcome and Leroy’s advocacy on my behalf. Good man!!
Great customer service, they really do live up to their name. When I called the (corporate) customer service line and indicated my interest in a particular location/storage unit, the branch manager called within 15 minutes to confirm the reservation and answer any additional questions I had! There were a number of promotional deals, and I felt like both the customer service rep and branch manager were there to help me save (pointing out additional deals I didnt know about). When I moved in, the staff member was incredibly warm and friendly. He knew to expect me and was not pushy about buying their lock when I said I wanted to use my own, or a higher insurance plan when I went with one of the lower options.The units and overall facility were clean and air conditioned. My unit was internally facing (not out into the parking lot), and I had to pass through two locked doors to access the unit.I had this unit only for about a week while I was in the process of moving. Renting a 4x5x4 foot unit with CubeSmart (to store a car-load of my things) and making multiple trips was much more economical than renting a large moving truck and doing everything in one day.
The location is great, facilities are new, and Danny is fantastic. He knows how to deliver exceptional customer service. Im very happy that I chose this location to store my belongings.
Manager Carey is EXCEPTIONALLY helpful, knowledgable, totally customer focused and a pleasure to work with. He FAR EXCEEDED job requirements and my expectations ... he is an OUTSTANDING asset to Cube Smart! The BEST there is ...
Great service. No problems.
Great prices, always friendly and helpful staff... Ive used several storage services and these guys are the best. I thought I had an issue (self inflicted ... couldnt get my lock to turn) and the staff were immensely helpful in resolving it.
Everything was clear cut and easy to access
Great customer service. Very convenient location and good prices. Ask for Leroy he will walk you through everything, very detailed.
This location is the Best !!!!! This was my first time having to use a storage unit so I had a bit of anxiety not knowing what i will have to do to get a unit. When I visited this location and met Leroy ... all my anxiety was GONE !!!!! He explained everything to me and gave me step by step of the process. If I had to rent a storage unit again I will definitely be sure to visit the Hamilton Ave location in Stamford CT !!!! Thank you guys for all ur help and hospitality !!!!From: Former 302 unit holder
Accommodating, friendly service. Previously the employees were a disaster. Leyroy aims to please and was willing to help in any way possible. Made the transition to a bigger unit quick and seamless for us.
LeRoy and Carey took great care of us with our storage needs. Very pleased with their service. Thank you so much!!!
The ease of registration and the cleanliness of the area and the unit.
Leroy is excellent. He has the best customer service ever. Never a dull moment when going in store to pay my bill.
They got in touch right away and answered all my questions. Carey was great to work with and very helpful. There was a slight mix up with which room was ours, but it was easily remedied and did not distrupt our move in process.
Came into cube smart today and received exclantant coustomer service from Jaime and carry very friendly and informative thank you again
This location is fantastic! excellent service from Leroy. He helped me find the right unit that best suited my needs. Access to your unit is easy which is great!
Carey and LeRoy were both very helpful. They confirmed my cube would be ready over the phone, and the check-in process was pretty straightforward. They even helped guide the moving van into the unit while I took care of the details. The pricing was as advertised - no hidden fees, which I made sure to ask about on the phone. Recommend!
Yanna and Leroy are both great. Very accommodating and pleasant to deal with as I needed to change my move in date a few times. Move in day was easy as could be with no issues at all. Thanks!
Very professional, courteous and knowledgeable staff. Made process very stress free.
Excellent customer support, LeRoy always helpful got us right what we needed.
When looking for storage, I compared a few places. I decided to go with Cubesmart based initially on their pricing, which after said and done was SIGNIFICANTLY less than estimated.The gentleman worked to find me the lowest price he could, and when I was signing up, I saw him work to find the best price for another customer. A+ $$The signing-in process is easy and basic paperwork, nothing over the top. I had renters insurance so I was allowed to skip signing up for that (as it is a requirement at most storage places). Paperwork when leaving was 5 minutes.When moving in, the same gentleman was amply helpful. I was moving in the rain, and so he told me to ring the office and he will meet me around back to assist. Just OUTSTANDING customer service.I actually moved out a day after and explained that my housing situation would only permit me to move in on the 31st, and my storage billing cycle ended on the 30th. They were flexible and I know it may be policy or w/e... but for the customer, this will make me come back, refer friends and overall, culminated as the cherry on top; best experience possible.
CubeSmart would be stupid to ever let Carey go. He personifies customer service to the max. The process is easy and the facility is clean. Im so happy I selected CubeSmart for my storage needs.
The process took longer than anticipated owing to the fact the system would not accept the first month being free.Then, I was hit with the fact that there was a MANDATORY insurance fee. Ok. Then in the disclosure, it showed the insurance to be one dollar and change while cuber smarts administrative fee was more than tem dollars. Talk about being ripped off, When advertising rates, if insurance is mandatory, cube smart should be required to reveal this fact.
Great experience all around. friendly staff and good facility. and LeRoy is a gem. he has a heart of gold and is great to work with. highly recommend.
Great service, fast and easy. They had exactly what I was looking for. Very convenient location and access.
First time renting a storage unit and the service was great .Leroy was real helpfull and straightforward
Id have to say my first time ever using a storage unit/services & my visit was very pleasant. We were both tired& had a long day but LeRoy LaVan was still very patient, kind and accurate. I was in and out maybe within 15min or so and had no problems accessing my unit or my codes the next morning. Thank you Hamilton ave #Stamford for such wonderful customer service on such short notice.
Went In To cubesmart in Stamford ct and was taking care of by LeRoy he was a great he took time to explained everything clearly and was very helpful which made me feel comfortable doing business there thanks LeRoy .
Nice operation, a little bit too corporate when you try to change something, but over all a pleasant experience.
LeRoy LaVan, the general manager was amazing. Absolutely astonishing customer service. Supplied us with water and helped us organize our storage unit efficiently and quickly.
LeRoy was excellent during the sign up process made it very simple and quick I was able to get in and out! During my move in Carey checked on me to see if there was anything I needed. The location is perfect and better hours them my last unit with easier access, the guys are great and amazingly helpful everytime I am there. Highly recommended
Ive been renting from CubeSmart now for several months. Leroy Lavan, the general manager always is professional courteous and helpful. I always look forward to seeing him when I visit the location. Thank you CubeSmart!
Thank you Carey, you were great and calm. Compared to my craziness
We are very happy with CubeSmart from purchasing boxes for our move to the unit to the customer service provided regarding our storage unit. We have used CubeSmart before and will continue to use them whenever the situation arises. Thank you!
Fantastic customer service! The staff is so kind and informative.
Great service. Friendly and very helpful. Ill strongly recommend them.
Great location. Clean units. Easy access. Super professional and helpful staff.
Great place with good prices for storage. The two guys there LeRoy and Carey are great and friendly guys that make the experience better. I had to store items before and the people were rude or unfriendly; these two guys are awesome and really helpful. I will definitely store with Cubesmart on Hamilton ave whenever I need to. Thank you Carey and LeRoy
Great place to store. Very friendly staff. Clean storage and easy access.
Expensive. Not easy access to get in the storage area. There is a hump as you get in the storage, that makes The trolley fall. Helpful staff though.
Great customer experience, staff is friendly and responsive. Shout-out to LeRoy and Carey.
Because LeRoy offers outstanding customer support each and every visit no matter how busy he is. I have a lot of choices of where to store my stuff and i choose cube smart on Hamilton soley bases in the warm and professional manor of LeRoy! Thanks for hiring such a pro.
I just started my third year as a Cubesmart storage customer and I am thrilled with the service - everyone is friendly and helpful, especially LeRoy, the General Manager. The staff is engaged with patrons and efficient in answering questions and providing prompt assistance whether its help with a lock or recommending unit sizes that will best cater to a clients needs. I highly recommend cubesmart for your storage needs! :)
LeRoys pretty cool. He is very personable and was able to assist me in deciding the perfect unit for my needs. I went in with a particular unit in mind but after speaking to him, I ended up changing my mind and even upgraded based on his accurate suggestions! LeRoy was patient with my million and one questions and was very friendly. He was able to assist us when we literally came in 5 minutes before closing due to traffic and we never felt rushed. You can tell he knows what he is talking about and he genuinely cares about his job which becomes apparent through his service. With the headache of moving, it was nice to have something go well for once and I felt that happened in dealing with LeRoy at CubeSmart.
This was my first time renting public storage and I must say the General Manager at CubeSmart LeRoy Lavan made my first experience great. He was very knowledgable and helpful. I was clueless about the space I would need. He offered to have me come take a look at the different spaces they offer at cubesmart. Outside of the business aspect, LeRoy was very polite and mannerable. He made me feel comfortable and ensured me that my property would be safe and secure at CubeSmart. I highly recommend storing with CubeSmart. And their rates are afforadable with promotions and specials to accommodate your needs.
Excellent customer service by Carey Todaro. Thank you.Ed
Leroy & Carey are amazing. Thanks for all the help!!!
The Staff Teyanna was very polite and helpful.
Quick service and very professional thank you, Yana
Terrible customer service at Hamilton Ave. Stamford location. They are never there, never answer the telephone and had me wait 45 minutes at the gate on move in day as the office was empty in the middle of the day.
Great staff, great location, highly recommended!
Very helpful bunch, highly recommended
Good service, clean
Awesome friendly Excellent Service
Used this place for last three years, never had an issue, friendly staff
Great customer service
Is save place
Never heard of it