All-around fantastic experience in this store today. Mike was incredibly helpful in clearly explaining our options, simplifying the process, and meeting our specific needs. I will definitely recommend this store to friends!
Mike at AT&T was wonderful in assisting us with our phone issues and giving us our options. He was able to work out a deal for us and was very nice and helpful. Would recommend.
I recently upgraded my iPhone and needed some assistance getting it set up. Mason at the North Atherton AT&T store was incredibly helpful in getting me set up. He was personable, professional, and patient with me as I weighed my options of phone accessories. I had a wonderful experience and will definitely return to the store should I need assistance in the future!
I just stopped by this AT&T store to trade in m6 iPhone and the employees were incredibly kind and attentive. They answered all of my questions and even helped me pick out the perfect accessories. Highly recommend speaking with David!
David and Taylor went above and beyond to help me!!! They walked me through each and every detail; I would have been lost without them!!! I’m so grateful for their help and the convenience of our local AT&T store. (Wireless & TV longtime customer. I was not paid or offered anything for this review. Seriously, they are just awesome.)
Adam and Taylor were thorough, friendly, and extremely helpful. Adam worked on several complicated issues for us for well over an hour. My wife and I aren’t the best with technology which created extra work for him. However, he was very patient and explained everything! I highly recommend this store!
Great service, thanks Mike for my new fancy phone number:)
Mike Kleckner is AWESOME! He helped me with my phone issues and a new faculty member from overseas. Perfect service! Super knowledgeable. Wicked kind and helpful. Brilliant. Hardworking and an asset to AT&T!
The staff at the AT&T store on N Atherton in State College were quick to help. Unfortunately they couldnt give me the discount that they said I qualified for.
Andres and Kleck were very helpful when I came into the store for tech support.They helped me to get my HBO Max service back up and running. Much appreciated!
AT&T people provide a great attention, particularly this guy David; he diligently solved my cellphone issues.Thanks.
David Lewis has been our AT&T guy for nearly 8 years. I would only work with David! He is the most knowledgeable associate, and happy to actually call him a friend! Thank you so much again buddy!
Mike did a fantastic job with us! He saved us so much headache and made us NOT leave AT&T. He did an amazing job, was extremely patient with us and our questions, and was able to work with us and our needs/concerns with what we needed. I would highly recommend working with Mike for any of your needs. We can’t say how amazing he was! He’s the best we have ever dealt with for ANY cell phone carrier we have ever dealt with.
Dave Lewis is the best in the business! Weve been coming to him for years! I would recommend coming to him for anything you need with AT&T. 10/10 A+++++
Mike helped my friend out a lot to get a new number because tech-support are idiots and he helped out figure out the issue pretty quick and fixed it
The management team of Mike and Taylor went above and beyond exceeded my customer needs the satisfaction that I have at the store allows me to keep coming back and buying more.
I went in and had a bountiful of issues to be worked on and Mason took care of everything . He made us feel comfortable and made sure we understood everything . Very charming and helpful, this man needs a raise .
My family visited the AT&T store on N. Atherton to add a new user to our plan and we received fantastic customer service from Taylor. She was so friendly and informative and made the whole process easy. She helped us with our plan and device choices to meet our family needs. She was just wonderful to work with. Thank you!
Best customer service! Taylor was very helpful answering all my questions regarding my new phones! I will definitely be coming back for my next phone. This was the most pleasant experience I’ve had at any service provider!
Staff was very helpful and they actually had what I needed in stock. Andres was great!
Dave was great. Highly recommend. Very helpful
Fantastic Service! I switched my phone service from Sprint to AT&T. I am not very good technically, but it was a breeze with Taylor’s help. No question was to simplistic or difficult for her to handle. She walked me though the process like the professional she is. I would definitely return to this store & ask for Taylor again!
Josh Aboud - Sales Associate was extremely helpful. Our daughter’s phone was stolen and we needed to explore all of our options. He was kind and sensitive to our budget needs when reviewing our account. He helped us select a new cellular device and BOGO apple watches. I highly recommend the North Atherton StState College, PA. Thanks again for going above & beyond.
David Lewis was the actual best. Extremely helpful and kind. 10/10 would recommend.
Extremely helpful and knowledge. Easy to work with. Thanks David!
This was by far the best experience I’ve ever had buying a new phone and phone plan! I really wanted to keep my old number and we were running into some difficulties with this. Olivia went above and beyond to get it done, and I left with exactly what I wanted! She and Nate were both super friendly and made this a great and stress free experience (shoutout to Dave in the back for his help too!) Great team, so thankful for this excellent service!
Tyler is really knowledgeable and helpful; she solved my payment issue within 10 minutes.
I just came to AT&T for transferring eSIM from my old phone to new phone, and Taylor was very enthusiastic to help me with that! She is the best, definitely ask she for help in the future!
David is the best! Had the smoothest and best experience for my iPhone trade-in.
I was helped by David. He is truly an awesome dude. Very professional, excellent service. 10/10. Give this man a raise!
David was absolutely phenomenal! He remembered me from buying my original plan two years ago. He was so very helpful and took care of all of my needs from buying new phones to getting me the best deal on my plan. Highly recommended!
I worked with Taylor and she was great. Incredibly knowledgeable and very willing to help. I’m very pleased with the overall experience. We’ll done!
David helped us on two different visits over 4 hours combined. Had great conversations while working through issues with the iphones. Would recommend coming in and asking for David!
Adam was extremely helpful and knowledgeable! Thank you. I will be back!
Adam helped me out with my new phone, he was very nice & helpful
David was very helpful and informative. Was not there long and had my new line activated in no time!
He was not only prompt and worked with my wife and I to get what we wanted, he went a step further when my wife picked out a phone she wanted he told her about a different phone which was much better and she liked far more! Couldn’t be happier with the service we went back 2 days later with a small issue and he handled it and got us watches with a amazing discount! I would highly recommend him to everyone! David Lewis ask for him!!
Mike was very professional and courteous. Explained everything and took his time with us.
I worked with David at north atherton on august 9th in order to get a new phone and to work on different plans. He was extremely helpful, knowledgeable and kind. He was efficiently able to not only help me, but also help surrounding customers with questions and leading them to the right direction for assistance. I honestly was planning on switching over for this new phone, as I recently moved to the state college area. His knowledge and kindness made me decide to stay with att. I would give more than 5 stars if I was able!!!
Olivia was super! All my questions were answered and she handled my case perfectly. Thank you
David Lewis was amazing with my mother. My father had passed away and and another store had messed up her plan. David worked for almost two hours and got it sorted. Highly recommend !
Switched from Verizon to AT&T back in September, and havent had a bad experience yet. I went to the North Atherton Store, and the person who helped was her first day off of training, and she did an amazing job. The pricing is awesome, especially with a discount for where I work at. The store was VERY clean, employees were wearing masks, and there was hand sanitizer at each station. Keep up the outstanding work!
Dave was super helpful and saved us so much money rebooting a phone we would’ve spent tons of money to get fixed somewhere else!!!
I activated my new number with Andres! Great job and very friendly
Dave was super helpful and saved me so much time and money.
Adam was awesome & get me all set up with my new watch
Nate was exceptional when we visited the North Atherton Street AT&T. He was very knowledgeable, friendly and went above and beyond for us. I would recommend him highly. Great customer service.
I went there today as my phone was not working. I wasnt even sure what was wrong but the service wasnt working. Ms Taylor identified and fixed the issue in a few minutes. She really understands how to do customer service. I really appreciate she went an extra mile to help me out. I believe these are the leadership qualities that makes corporations successful not the systems and processes. Good luck Ms Taylor and thank you.
Taylor was so easy to work with! I am very happy with my experience and my new phone!
Mason helped me with a transfer very good service !!
Adam was awesome! I remember him from the mall store and he always gets me set up with what I need!
David Lewis was the best Sales Consultant I have ever had!!!! Awesome customer experience!!!!!
Adam was wonderful, very patient helping get my new phone set up
I switched over from Sprint to AT&T. I purchased the new iPhone 12 Pro and was assisted Taylor and Mike. They were extremely helpful and made the transition from companies very easy. Taylor went above and beyond helping me with questions about the new service and billing. Great store atmosphere and overall great experience.
Andres did a great job assisting me.
Mike was awesome! Extremely helpful, knowledgeable and kind. Nate got us checked in quickly and it was overall a great experience! 👍
Taylor was wonderful! Helped me with a multi-device upgrade, changing to Firstnet, fixing an error I’d made online at the AT&T website, and was pleasant and funny to work with, making the long process enjoyable. Thanks Taylor!
Adam was great! Extremely helpful!
:)Olivia was awesome! She helped us get a better plan and new devices at a lower cost!
The staff isn’t well-trained, and I lost almost one month payment due to the malpractice of the staff. I went back to the store, another staff told me that they couldn’t address my issue and suggested that the lost money was not a big deal. The online customer service apologized, yet they didn’t return my payment back still. It doesn’t even worth a star.
Taylor was super patient and helpful with our transaction today. She was able to help set up my Dad’s new phone and recover his data off the old phone. I’m so pleased with our visit.
Adam was great and very patient with us setting up three new phones and transferred data from tow old phones to the new phones. Taylor was great as well!
Taylor is super kind and helpful, nice experience!
Everyone was busy when I walked in but someone still came over to say I will be helped in a moment. A couple minutes later I was helped. I walked out with a new phone in 20 minutes. I has to come back in the next day to give in my phone and walked out 10 minutes later with the whole transaction done. These people are very nice, helpful and very knowledgeable.
I visited the at&t store today and the staff was really kind and gentle in helping me set up my new mobile number. Taylor was really paitient and helped me throughout the process. It was really a wonderful experience at the store. Though there were some glitches while setting up the mobile number, we sailed though it smoothly. I would highly recommend anyone getting a new number should visit the store as the hospitality of the staff was superb.
I have had AWESOME service at this AT&T!!! I always ask for Mike, because he has always helped me with anything I may need. As a college student, I am always looking for the best deals and programs, and Mike will always make sure I know all of my options. On top of this, he is knowledgable about AT&T products, services, and any potential issues I may run into. There has never been an issue that he couldnt help me with. I cant rave enough about how great his service has been to me over the past few years. Ask for Mike!
Taylor and Olivia were amazing help. So generous and kind and helpful. Totally recommend their service!
Great customer service! Knowledgeable and efficient!
Mike was absolutely wonderful as he helped us trade in our old iPhones for new ones. We couldnt be more pleased with the entire experience.
Dave has been extremely helpful in helping me with my overly complicated business startup. His patience in waiting for me to acquire all of the necessary paperwork has been crucial. In addition to this I really appreciate his knowledge regarding the new devices on the market. It took a lot of the stress of decision making off my shoulders. Not to mention it helped me understand some better cost savings for my needs.
Omgosh...best service ever! Thank u Dave and Mike for all your patience and for fixing everything for my sister and I. We appreciate all your time and patience. U r rock stars 🌟
Great service. Good communication and gave helpful details and information on deciding on an upgrade. In and out quickly.
David was amazing. Really worked hard to find me the best deal possible. Highly recommend him to friends and family looking for excellent customer service and care.
Michael and David were awesome. I had major issues with passwords,etc. And after 3 hours we finally got things worked out. These 2 guys were sooo patient and deserve major praise and raises!!
Great experience! Ashley did a wonderful job for us.
Adam fixed my issue and was very helpful in getting my new phone working correctly
Adam is amazing! So thoughtful with conversation and helpful with phones.
Mike Kleckner has been awesome to work with setting up our business account! The staff in State College PA location go above and beyond for customer satisfaction would highly recommend
Taylor was AMAZING! She resolved the issue with my son’s phone within minutes and had us up and running with the most professional and pleasant demeanor! I am a nurse and she quoted us phenomenal savings to our family of 6 plan! #manythanksTaylor #loveat&t
Olivia was stellar to work with! With a patient and kind attitude, she helped us navigate questions and get a teacher discount! Being able to talk in person was super...thanks for your help today!
Adam was very patient with us explaining things and got us a great deal
My phone was very broken and Mason helped me get a new phone and helped my family get a better plan. Great experience they are all very nice!
Adam was great and went the extra mile to help me out
Young knowledgeable patient professionals. They know their product they know what questions to ask in order to pair you with The device and service plan you need. I will most certainly return for additional purchases .
Awesome service! Got in and got out fast and had all our questions answered! Best experience I’ve ever had in a phone store!
Excellent Worker, I have a way better phone now with good service
Taylor was excellent in explaining plans available to me.
Adam in merchandising at the state college store was awesome
Adam was very patient & helpful
Great service, wonderful experience. Thank you very much David!
Super helpful and friendly customer service! Bryce and Olivia were both great to work with.
Always great service at the AT&T North Atherton Street store location! Dave Lewis was excellent, very knowledgeable, and was very easy to work with on setting up my new phone. Thanks again Dave!
Adam was awesome and this is a great store
It was great working with Dave to review our account and activate a new phone line. Easy instructions, simple and efficient . Thanks
Adam and Taylor are the best.
Taylor was awesome. She deserves to be the next Lily. She was knowledgeable, efficient and courteous.
The people here where great on setting me up with the best way of me saving money.
Bryce and Mike were both amazing. Would highly recommend both them and the store!!
Excellent service by Dave at AT&T this morning. Very knowledgeable and efficient. Had a great experience. Thanks Dave!