I will drive all the way from Savannah every time I need to come to the dealership after my experience here. Everyone was super nice and the waiting area is fine (but both times I went there was no coffee.) I was able to get my Jeep fixed two weeks before Jeep North or South of Savannah could even get me in - both places I’ve had HORRIBLE experiences with. Quentin was so friendly and helpful. I can’t say enough good things about this dealership.

Had a wonderful experience buying from Richard Morgan. Very relaxed atmosphere. Got myself a new Jeep !I was very disappointed that someone else had been driving the vehicle I was under the impression was Brand new! 1700 miles. Of all the Grand Cherokee L limited he chose the only 4x4 . (Sales manager i think ) 😡

Reese is the best!!! It was the fastest and best deal weve ever worked at a dealership. They were very attentive during our visit, always checking to make sure we had everything we needed. We are so happy with our purchase, love the vehicle. Definitely the BEST buying experience weve ever had...Go see Reese!

Chandler and Jarred were awesome! I inquired about this beautiful purple jeep I had dreamed of. I immediately got a response. Financing was easy! Everyone was wonderful to deal with. I drove 5 1/2 hours to get my girl Victorious Violet and am a very happy customer.Thank you all

I had an amazing experience from start to finish. I began searching online and Brandon promptly contacted me to assist me in my car buying journey. I was originally interested in an Acadia but changed my mind when I saw a Honda Pilot. Brandon sent me a video of the interior and made sure he focused on areas I had interest in. He and others made things so convenient for me to do most of the work via text, phone call, and online. When I got to the dealership, everyone was more than kind and accommodating. I had a rambunctious 3 year old and the staff went above and beyond. Some even entertained her while I was completing the process. Brandon made my car buying process smooth, informative, enjoyable and fast. I will definitely be returning for any future vehicle.

Ordered a custom order about a month ago just to receive the total opposite of what I selected for my OWN car. I ordered the red plus package for my 2021 Dodge Charger Scatpack just to receive the black plus package. My door panels and seats were supposed to be red and I paid an extra $2095 just to receive something I didn’t request. Told them about it and I they told me they could only replace the seats. After waiting 10 days for my seats to be installed with no rental, I come back to a car with aftermarket seats that looks made out of cheap material ( Even though I was promised factory seats ). In the midst of all of those problems, Matt was the only person making sure I was okay and steady contacting me about my car . If it wasn’t for Matt, I would probably have given zero stars. All in all, I paid $2000 plus dollars just to receive something I’m not satisfied with. For future customers, go to a dealership that’s cares about you and you purchase . All I wanted was for my custom car to be EXACTLY how I wanted it .

Mr. Dean Taylor was committed from start to finish. Mr. Taylor made what started as an internet purchase (autotrader and jeep.com), finishing as an in-person trade, sign and ride much less stressful than the conventional process of purchasing and spending all day at a dealership. As long as you know what you want and are financially prepared when you arrive, this process is a breeze. Also, special thanks to Jessie who coordinated my trade value and provided my proposal offer all within an hour. These gentlemen are true professionals, friendly, courtesy and very responsive. I would absolutely recommend my friends, family and coworkers.

Top Notch Dealership. Purchased online, with delivery. All those involved in the sale were extremely knowledgeable, always responded quickly, and made the purchase one of the best Ive ever had. I love the Truck, and their descriptions and photos/video were well done and accurate. I got a fantastic deal. Thanks!

Exactly the kind of car buying experience I was hoping for. I only came to the car lot for a vehicle appraisal on a truck I was interested in possibly selling if I found a good offer. Within a hour I received a offer which was better than any other offer I received and was close to what I wanted out the truck. Branden Goodell was happy to help me get the truck appraised and great conversation while we waited even knowing he may not even make a sell. Branden asked what I was looking in a vehicle when I purchased in the future and had a handful of cars in mind when I answered. I narrowed it down to 5 which I test drove while waiting for appraisal. Well, one of them I just had to have that day. Numbers or credit was never ran until I asked them to. All and all the best experience I had purchasing a vehicle. Thank you Branden Goodell, the team in financing, service for a fast and fair appraisal. Last but not least, the detailing crew for doing a amazing job on the car.

Had a great trip down to Statesboro last weekend. Jarred got my vehicle ready and even took me for a quick bbq lunch while they evaluated my trade. The finance and sales managers were also great guys and I appreciate the quickness and ease of operations that have going there. Thanks again guys!!!

I should have read the service department reviews before scheduling an appointment at this dealer. My daughter’s jeep has been having issues. My daughter is a college student living away from home, so this was the closest dealer to her. Big mistake! I called the listed number on the dealer website and it seems that maybe an answering service is used or something. I told the lady who did not give her name and was very hard to understand, that the Jeep was having multiple issues and described everything in detail. Jeep not wanting to start, warning lights coming on, parking brake locking, radio staying on, etc. I assumed she documented my concerns and what needed to be checked as other dealer service departments do. I made it clear that the jeep needed a diagnostic check and that I wanted to know what repair was needed and an estimate before any work was done. My daughter took the Jeep today and diagnostics was not done as I had specifically requested. The lady who spoke with my daughter told her that the Jeep needed a new battery. A new battery was placed. My daughter gets in her Jeep and the mileage which was one of the issues is still constantly flashing. She went back inside and told the lady it was still acting up. The lady stated that diagnostics would need to be done on the Jeep, but it was closing time and she would have to come back. Really?!! That is what I requested when making the appointment!! Not to mention my husband called to speak with the service department to confirm the problem and was hung up on. Horrible experience! We will certainly NOT be back.

Excellent experience. Began by selling my Tahoe at a very reasonable fair price through Braedon Butler. After the quick and easy process I decided to return and purchase a Jeep Wrangler from him. He went above and beyond all expectations I had. I appreciated his honesty and helpfulness through the whole selling and buying experience. When I purchase another vehicle I will definitely go to him first.

First, I want to say that my experience with Jimmy Britt CJDR has been outstanding. Marcus Roach took care of me every step of the way. Marcus was professional, attentive and paid great attention to detail for all my questions and concerns as well as sending me videos and pictures. I love the aggressive pricing with minimal fees that you don’t see anywhere else. Special thanks also to Blake for following up with all the numbers and trade value. What an awesome experience. Please request Marcus if you can. He will definitely take care of you. Thanks Marcus!!! Keep up the great work!

Matt is the bomb! He worked with us on the deal. He made sure that the vehicle was saved for us for the 2.5 hour drive and thoroughly answered all the questions we had! Thank you Matt!

Jimmy Britt is one of the most unprofessional dealerships ive ever been to. Byron the finance manager is very incompetent when it comes to his job and will lie to make profit off of you. The sale fake ram warranties that do not work if you go to certain dealerships. I have called multiple times over the pass few months and he either makes fake promises or you have to hunt him down just for him to continue to give you the runaround. I specifically requested a ram maintenance plan because if I knew that the factory one would be the best option. I for months believed i had the Ram plan. I even received a call from the factory asking if i want the Ram plan and I called in and asked Byron why would the factory be calling me to ask me would I like to purchase the factory maintenance plan if i already purchased one???? He assured me that I did indeed have one. Fast forward a few months later and I go to my local dealership and there is not record of any kind of plan. Byron refuses to answer their questions or mine. We later found out that he sold me a off brand plan that doesnt work at a lot of dealerships. His resolution was to have the plan pay half and i pay half for all of my services. That is unacceptable!!!!!!!!! Now once again he refuses to answer our calls again. I will be filing a complaint with the Better Business Bureau and with every website I can leave a negative review.

On Saturday I saw a post from Brandon Powell’s car salesman (Jimmy Britt) Facebook page. With NO intention of buying, I began to browse through the inventory and came upon a BEAUTY!! I messaged Brandon to see if it was still available, and it was. I quickly (bc of it being LATE Saturday afternoon) rushed over to the dealership. All it took was the test drive and I had to have it. Within a couple of the EASIEST car buying hours I’ve EVER experienced, I was driving away in my 2020 Nissan Murano Platinum edition. Brandon made it SUCH a smooth, easy, actually JOYFUL experience! I hope he’ll be able to assist any & everyone with their next purchases!!

I have been looking into getting my 2001 grand marquis looked at for quite some. Quentin got me in and out within 48 hours including getting parts ordered that were not available at the dealership being that its a dodge dealership and it is a ford based product. My ball joints were shot and my rear differential was leaking. Now my car rides and shifts like a dream. Did i forget to mention that I got a transmission fluid change as well? The price was extremely competitive. Quentin walked me through the comments of the technician (Ron) and explained how Ron put anti-seize in various needed locations to prevent wear and tear and also ease any future maintenance. Outstanding service from my Service Advisor Quentin and my tech Ron. Will always come back!

I saw the Jeep I wanted online. I emailed asking questions, wanting to just crunch the numbers to see what the monthly payment would be. Richard Morgan, my sales rep, told me to come in and test drive it to make sure its what I really wanted. My experience from beginning to end was great. Richard was very pleasant and helpful. The finance manager Bryon Johnson sealed the deal with the finance magic he worked. I am very pleased with the experience and my Jeep! I will recommend anyone looking for a vehicle to see Richard and Bryon at Chrysler Jeep Dodge in Statesboro.

Went in to have a oil change and tire rotation. I was in a hurry and it went past the time the quoted me on which I was fine with I know how things go. When I went to pay the lady asked the tech did he rotate my tires he said he did. I didnt check it and drove off when I stopped at my next destination my tires where not rotated it was obvious because my front were worn pretty bad on the edges. I called them up they said to bring it back and they will take care of it. When I brought it back two days later the service manager went on to tell me that its best to have your work tires on the back 🤣. Saying I drive a truck I know. I pretty much had to tell him I want what I paid for now rotate my tires. I would not recommend having any work done with Jimmy Britt. They will lie about the work they do and then tried to tell you your wrong for wanting your work done. Ill use Woody Folsom for all my warranty work from here on.

I had two great experiences here, I purchased a great car and a month later traded in my wifes car! Please ask for Josh KIPLE

Can’t thank these guys enough for going above and beyond to help make my purchase easy and pleasurable. Richard Morgan was my Sales Associate, came in on his day off to ensure all things were finalized and things were done as promised. Will definitely consider them shall I ever need to purchase another vehicle. 🖤🖤🖤

Thank you Jimmy Britt staff for being exceptionally nice and helpful with making our car buying experience worry free. Would recommend this place to anyone looking for a new vehicle.

I loved my experience with this dealership! Sadie went above and beyond for me! I was skeptical about the online process, but she was amazing! They’re communication with me was great! I love my 2014 Hyundai Santa Fe Sport 😊

Jimmy Britt had by far the best prices around that was what attracted my wife and I to their dealership from the start. After getting to the dealership Matt Farrah made sure we were taken care of in the most professional way possible from start to finish. He even showed us all the functions of our new Jeep before we left the dealership. A Very courteous and professional individual definitely goes above and beyond for his customers.

I live in VA and I bought my truck from Matt Farrah at Jimmy Britt. Why? because these people deliver a seamless end to end customer focused experience. Everything I needed, Matt was there. Always getting me answers, texting me updates, and taking care to keep my families needs in mind. I will only buy from here in the future. Thank you to the whole team, but especially my boy Matt.

I bought a truck from Jimmy Britt and they couldn’t have made things any easier or quicker. The whole TEAM was friendly and efficient. Special thanks to DJ Hicks and Richard Morgan. They really made the whole truck buying experience a pleasure.

I had the pleasure of working with Reese and Bootsy. They both helped me find an awesome 2021 Charger for a really great price. They even managed to get me 0% financing. Highly recommend. Great place with great people

I am extremely pleased with my 2021 Dodge Challenger. Jarred Zipperer (JZ) delivered a pleasant sales experience. If youre in the market for a new car you should definitely go see him.

Awesome Experience. Definitely recommend!

The salesman was fine to work with but the vehicle I bought needed tires. After some negotiation about tires and price I purchased the truck and was told I would be getting a name brand tire. They put on a lesser known, less expensive tire than what they said. I have checked reviews on this brand and it seems that they are ok but way less money so now I feel they should have come down more on the price. The tires were not in stock so I brought the truck back at 8am and it took over 2 1/2 hours to replace 4 tires. Overall I guess the dealership was ok and Brandon was nice and easy to deal with but I feel they took advantage of the situation and the service department was obviously confused.

Purchased two vehicles from Jimmy Britt this week. Our salesman, Braedon, was friendly and energetic and worked hard to find the right vehicles to fit our family’s needs. The entire staff was pleasant to work with and accommodated our work schedules during the buying process.

Best part was the salesman. If you do go here get Braedon. But I would recommend not going here. Braedon and I spent 4 hours getting the best deal and price for the vehicle I wanted. We all agree on price and signed for the price. I come back to buy it, and the price on the financing paperwork is 3,000 more than the price we agreed to. The fact they don’t have the agreed upon price already there is strange so glad I asked to see the price and looked at it before just signing when they say sign here. The GM did honor the price we agreed to but I am disappointed that I had to show them the picture I took of the agreed upon price to get it after I spent 4 hours at the dealership last time just for the price. Overall you can probably get a good deal if you put the time in but be wary though. I don’t have trust in the dealership which is something you need for a good relationship with a dealership.

I went in to order a vehicle from the other lot in Dublin but once Sadie knew what I was looking for, she found me a better vehicle on their lot. She stayed late until my paperwork was finished and was friendly and professional during the entire process. I am very satisfied with with their service and would recommend them to anyone.

First time purchasing new vehicle without going into dealership. Jessie Odum was very helpful with purchase. Once Our vehicle was delivered to dealership, Richard Morgan was there to make the rest of the process as easy and stress free as possible. He made us feel at home at dealership by showing us where service department was located and introduced to several employees. He has made follow up calls and answered all our questions.

The sales rep. I had, Sadie, was very helpful, and made the whole transaction very smooth. Highly recommend

My experience with Jimmy Britt was a pleasant one. They were courteous in theirs dealings with paperwork and answered all questions. End result was a blessing and new vehicle le to drive home. Rich was a great salesman as well as Mr. Barnes and staff. Go and see them.

My daughter purchased a Jeep here and the sales staff made it easy to work the deal over the phone & email!Great experience!Now we both drive Jeeps!

Brendon Harris was genuine and quick to contact us after our online inquiry. He, the sales manager, and the finance manager were diligent in working our deal in a timely manner. We arrived to pick up our vehicle and our paper work was ready and in order. We were given our requested amount on our trade in. Overall we had an excellent buying experience and look forward to future purchases. After 20 plus years in the car business my husband was very impressed with the customer service we recieived from all three of the gentlemen we dealt with in purchasing our vehicle.

My experience with G Flores and the rest of the team receives two thumbs up. Very easy, very quick, I received everything as expected. Great Job.

We were on our way to Augusta to visit our daughter and had car troubles. It was 5 pm the Saturday before labor day. They took our car in immediately and got us back on the road. We were treated like guests. Even our dog. Thank you Jim Britt Chrysler Jeep Dodge!

Had a somewhat pleasant experience purchasing my Ford 150 last week. Reese (Salesman) was great. Thorough with explanations and answered most questions I had. After truck was delivered last Wednesday, noticed a few things that werent noted during my purchase. Had a blown speaker in the front passenger side door which now crackles and I will have to replace. Also, the single key fob I received doesnt lock the truck, so when I manually lock the truck and then manually unlock the truck the alarm goes off every time. Vehicle has a keypad on drivers door for entry but didnt get the combination so I will have to figure out these 2 things also. The only other thing which was disappointing was the automatic entry step that is either bent or worn out, because it will not fully hide when the drivers door is closed, so I will have to get that fixed. Finally noticed upon delivery that the rear passenger tail light appears to be scratched up pretty bad and did not notice that when I looked at the truck, so I am not sure when that happened. Other than that the truck runs great and am pleased with my purchase.

Was supposed to initially meet with Matt, but he was with another customer. He introduced me to Amber and I had an amazing experience working with Amber through the process of buying my new truck. She was very nice, fun, and made the buying experience very easy. Matt would check in with us to see if he could help in any way. He really is top notch and cares about the customers. Even the finance/appraiser on my trade in helped me gather information to give to my insurance company. And going over final details and paperwork with the gentleman in the office was spot on. He took his time to explain in detail every warranty option that I had available. Overall it was a great experience and will recommend all my South Carolina friends to take a drive to Statesboro to purchase their next vehicle.

When I ordered my custom order, Matt was always there giving me updates about my and never left me hanging when I had questions. Even though my custom order was wrong in a way, Matt did everything he could to 100% satisfy me with my new car . He’s a great person inside and outside the dealership, and he will most definitely be the reason I come back when it’s time to upgrade !

We just happen to run into our man Dean on a Sunday who we have bought 3 other cars from. Was talking to him about the Mustang Ecoboost that my wife purchased a year ago and how she wanted a V-8. It turned out that they had a Saleen on the lot. I recieved a call from Reese the next morning with 2 videos that followed the phone conversation. Dean and Reese had went out and made these personalized videos for my wife and I with the Saleen. She was in love with the car without having to see it in person. A few hours later, we were leaving the dealership in her new Saleen! I have to say, these gentlemen went above and beyond for their employer and customer! If your interested in a new or used car, dont hesitate to get in touch with one of these guys and tell them I sent you!

This was the most fun I have ever experienced buying a vehicle. I am not sure who entertained who more. From Bo Deal sending us videos and keeping us entertained while waiting on our paperwork to be completed to Bootsy Barnes reminiscing about high school shenanigans with my husband. I might not have been the easiest customer to work with, but Bo, Rayon Linton, Jesse Odom, and Kasey Colston emailed back and forth with me for 6 weeks…. before we finally decided on the perfect 2021 Jeep Wrangler Sahara for us. Byron Johnson (and I hope I got all the names correct) finished up the paperwork in a professional and courteous manner. Good luck in the new location. You guys rock!

Awesome service. Matt Farrah and his staff took excellent care of me. Very professional and straight up guys. Highly recommend.

Bottom line up front: Jimmy Britt’s staff is very easy to work with, friendly, and professional. Will do business with them from now on.I was in the market for a new truck and contacted Jimmy Britt via Autotrader. I was put in contact with William Richards (goes by Rich). He was very professional and super easy to work with. I was most impressed with the personalized walk-around video that he sent me. We were able to come to a deal quickly and he even delivered the truck an hour and a half away to my house. Rich told me that I was his first sale, which surprised me because it seemed like he has been in sales for years. I will definitely continue to do business with Jimmy Britt and Rich.

Thanks to Richard and the Jimmy Britt team for making our vehicle purchasing experience such a positive one. I would recommend Richard and this dealership to anyone!

I had problems finding me a truck to pull my camper Mr. Jarred Zipperer did a fantastic job handling my situation. He made sure I was well satisfied and answered all my question and left me knowing I feel I made the right move .Jimmy Britt new dealership made my family feel important.

They are very very polite. Jared, salesman, very exceptional. Service department very polite and took their time explaining things on my service why my oil light came on.Olivia Nicole Sapp

I have wanted a Dodge Journey for a long time. We located one at Jimmy Britt in Statesboro and set an appointment for the next day. We were only on the lot for a couple of minutes and met up with our salesman Dean. He was awesome. Dean made the experience easy and painless. He answered all of our questions. The manager Jesse was also very welcoming. The finance manager Josh did not try to get me to buy products that I didnt want or need. Overall, my best experience at a dealership EVER. We will definitely go back!!

Reese was amazing!!! He got me the exact car, price and payment I wanted. He listens to your needs and wants. He was not pushy at all. No tricks or games with this guy. Professionalism at all time high with him and entire staff.

Dean was a pleasure to work with. Everyone was very professional and helpful which made the process easy for me. They even helped install my car seat in the new car. That meant a lot to me!

First off let me start by saying thank you. We went in and met Mr. William “Rich” Richards.We explained the situation another delership ending up putting us though . He was very sympathetic everyone was. Helped us find the right vehical thats reliable. And also Mr.Byron. such a friendly staff and awsome environment. We were very nervous after the experience we had before we showed up to Jimmy Britt. I would highly recomend going in there awsome people. Thank you for all your help. Not only does it mean a lot we are very thankful and will send people your way.keep up the good work and keep making people feel like family not a number.thats the best about them!

My sales person was great. Dean Taylor addressed all of my needs and concerns during this process..

Matt Farrah was awesome!! I will recommend anyone I know to him. Went above and beyond working with his managers and finance team to get me into my truck. He even delivered my truck to me the next day an hour away in the middle of a named storm!!!

My fiancé and I stood in the showroom waiting for help for about 35-45 minutes. I finally got help from a great gentleman an he got us to William Richards. He really didn’t help us that much at all. I was wanting to trade my vehicle in for a better one an he basically said that couldn’t happen. So we finally got done talking an he wanted me to message him in the morning about a co-signer. He obviously can’t deal with anyone in there 20’s. I can say so far the service department has been helpful. The sad part about this dealership is that they don’t have a tow truck or any rental vehicles for people that would be without a way of going. This was a bad first experience here at the dealership for my fiancé and I.

Edward and I had been searching for a Jeep Wrangler Rubicon for nearly two years. We have been to many many Jeep dealerships from Florida to Virginia. We visited Jimmy Britt in February 2020 when we met Matt Farah. He was extremely helpful, polite and most of all knowledgeable and understanding. In January 2021, we decided to custom build our Jeep (six-week process). We reached out to Jimmy Britt. They had the lowest price and once again top notch customer service. Matt and Reece were patiently waiting for us last Saturday to give us the keys. We love love our Rubi! We cant thank Matt, Reece, and the entire Jimmy Britt staff enough for their help in ensuring we got exactly everything we wanted in our Jeep. They have called twice this week to see how the newest addition to the family is doing! Jimmy Britt is family to us!!!! Thank you, thank you, and thank you!

I had the pleasure of working with Reese and his team. I had a specific truck that I looked all over the nation for and thankfully Jimmy Britt in Statesboro had it. I reached out on Sunday night, by Monday morning I had locked it up into a deal, they were very responsive and helpful! Flew out from Oklahoma, one of the guys picked me up from the airport in the truck and I spent less then 2 hours at the dealership, finalizing the purchase. Every single person I came in to contact with was Courteous, Respectful and Genuine. Best car buying experience Ive ever had!

Best vehicle purchase experience Ive ever had--and thats a lot! Rich will make it happen and you dont have to go back and forth like you do at other dealers. Its 2 hours away, but well worth it.

I went to several Jeep dealerships to purchase a new 2021 Jeep and was given the run around. The team at Jimmy Britt was phenomenal with getting me in the Jeep I wanted and at the most competitive price! THEY EVEN DELIVERED IT TO ME IN SAVANNAH! Reese and Matt went above and beyond! They also left a gift bag for my 4 month daughter in the trunk!

Matt is very friendly great guy and the service is great as well, definitely worth driving the 1 hour from Hinesville.

Great Experience! William Richards took great care of us. Honest and will not pressure you in to a purchase. When we were ready, he put in the work to get us the vehicle and deal that we were looking for. Great team at Jimmy Britt and would recommend to anyone in the market

CNNRich Williams is a great salesperson. I called looking for a specific deal on a vehicle. He was courteous and helped work a deal for me. I live 2 hours from the dealership. So it had to be good. My vehicle was clean, labeled and ready when I arrived. Rich was pressure-free and easy to work with. He also seemed to know specs on my vehicle. Endorsing sales people is hard, but Rich will be a great asset when you need a new vehicle. Give him a call.

Had a great experience there!!! Everything went smoothly and the customer service was awesome!!!..ask for Amber..she’s the best!! .. very pleasant.. willing to help.. just all around great saleswoman!!

Terrible service. Never told same thing. Came in first day and they diagnosed the problem but could not repair until next day. Came back next day and after waiting almost 2 hours was told they had to order the part but was assurred it would be fixed the next day in about an hour. Waited two hours and was told the tech went to lunch but car probably finished. Just had to wait until tech returned. Now told more work had to be done and usually this is a three hour repair. Nobody here seems to know what they are doing. Biggest mistake ever made was buying from them in first place. Typical Statesboro poor service.

Great dealership to work with, all staff was friendly and courteous. They gave me a great deal on my trade in and brand new Ram. Richard Morgan was my salesman and he made my car buying experience easy and painless!! I would recommend this dealership to anyone, they have a repeat customer.

EXCELLENT customer service! They were willing to negotiate and help me stay within my budget while still being able to afford exactly what I wanted. Braedon was so easy to work with! He broke things down so I could understand them!

Completed my entire purchase without ever going to the dealership. Reese was super attentive and responsive. He sent me numerous videos to ensure that I was 100% sure that this was the vehicle for me. When the truck was delivered I was able to get all of the documents signed in a matter of minutes. Easiest car purchase ever.

I drove 3 hours because they had great prices, got the process going over the phone and once onsite it was smooth sailing.

This is an excellent dealership. The car buying experience was hassle-free. Jarred was great to work with.

We recently purchased a new vehicle from Jimmy Britt in Statesboro. We received excellent service from all people involved especially William Rich Richards. Rich went above and beyond to make sure our purchase was exactly what we wanted and made sure we were happy.

I was really pleased with there service. They made sure I got the vehicle I wanted. Everyone asked did we want any water or anything and made sure we were compatible. I would recommend them to my friends. 5 stars for sure.

Recently purchased a 2021 Gladiator with Rich as the salesperson. They had to bring the truck fr9m their other location but it fit the bill of what we were looking for. The staff was extremely helpful, Rich took great care of us.

Not very happy with my service today. I came in last week for an oil change and had some issues with my car that I wanted to see if they could address while I was there. I was told since they were short handed it would be best to make another appointment to come back for the issues I was having. No big deal, I went ahead and booked something for today. I came in today for that appointment and 3 hours later, none of my issues were addressed. Instead a recall not related to my visit was done and they claim the battery in my key fob was near dead and wanted to charge me $10. We had just changed out that battery a few months ago and I never even asked to have it done while in or was told before they did it. So now Im stuck with having to make a 3rd appointment to have the 3 issues that were supposed to be addressed today for another day. I will not be returning to this business ever again.

Experience took a bit longer than I had expected but the team at Jimmy Britt made sure I was always taken care of and kept updated on where things were. Ended up having to leave the first night to think about somethings. To my surprise the guys at the dealership worked their magic the next day and got me a better deal than the day before. I was able to walk away pleased with my new SUV and the price for it. Huge shout out to Brendon and G in sales as well as Byron in finance for all their help.

My experience with Jimmy Britt CJDR was absolutely amazing! If youre looking to purchase a vehicle, this is the place to go! All of the staff members are incredibly kind and professional. While on the market for a vehicle, I visited several dealerships and as soon as I walked through the door, I knew I wanted to do business with them. I felt so welcomed and my salesman William Richards (Rich) was able to walk me through the entire process with patience. Rich was fast, reliable, and what I loved most was being treated like a friend rather than a customer. Jimmy Britt has the best customer service overall! Thank you so much Rich for helping me walk out with my brand new Dodge Charger! Ask for Rich!!

My sales rep was awesome and made sure I received the best service, deal, and care when purchasing my new Ram 1500 Limited. He also took his time showing me all the unique features of my new truck. I recommend anyone looking for a Ram to go and ask for Matt Farrah.

Had a great experience. Thanks G and Robert! Love our Jeep!

Their customer service is awful. Have been trying to get in touch for weeks. No one ever calls back or is available. We bought a vehicle, put down 8,000 dollars cash plus financed 11,000 we were told 2 things would be fixed. We have a warranty and no one calls you back to set up an appointment with services. So unprofessional. That being said the only redeeming quality was Conrad our sales rep, he was amazing. As far as the auto services customer service is garbage. Wouldnt buy here ever again.

My husband and I just purchased a used truck from here and the entire staff was super easy to work with. We live out of state and Conrad was more than willing to go out of his way to accommodate us. The next day we showed up to complete paperwork and it was painless. We spent all of one hour in the dealership and with the finance manager Josh (who was also a delight to work with) I highly recommend this place.

The sales team seems to be good even though I never dealt with them before. I had my car oil changed with their service department last week though, and the entire experience was below average, just like the last time (only two times with them so far). Mostly because their service staff are unprofessional and unfriendly. They never called me when my car was ready until I called them. Charged me the service that I never asked for and the price was quite higher than the numbers shown on their advertising monitor. The front desk lady was rude and wouldnt even tell me any word about the service result when I asked.The dealership just upgraded their hardware by moving to a new fantastic building, but please also upgrade the software which is your staff!

Excellent service from Sales to Finance and Final Delivery! Wonderful business to deal with made the deal painless! Very much recommended!

Super disappointed with the workers at the dealership. Dropped my car off for an oil change and while I’m standing three of the employees that are suppose to be taking my car to get the work done want to sit there and rev my car. I get people get excite when they see a loud sports car but when paying over $100 for the oil-change I would expect it to be done professionally.

Good experience overall. Drove up from Florida to buy a Jeep and things were represented as previously discussed. Paid a bit more than I wanted to but they had the Jeep I was looking for and we agreed on a price I could accept. Great staff, very respectful and courteous - Veteran friendly. My salesman, Jarred, was knowledgeable and attentive.

Good service and nice guy that check you in for service. Last name Williams

Had a great experience!! Good dealership, not there all day, salesman was great. Highly recommend Matt Farah

My experience here at Jimmy Britt Dodge was excellent, Jarred worked with me on every issue I had. It was a very pleasurable shopping experience. I felt like I was the only one there. I would highly recommend shopping again at Jimmy Britt Dodge, I will tell all my friends that the place to buy a quality vehicle is here. Kudos to Jarred, you’re an awesome salesman, keep up the good work.

I am a very detailed and price oriented shopper when it comes to making an investment into a vehicle. Jimmy Britt CJDR by far had the best online pricing within a 500 mile radius. When I discovered multiple problems with my truck they didnt want to help me or even give me a course of action to fix it. Please take a hard look at the paint on your new vehicle they have slipped in the quality control process!Update as of 10 August 2021,Never get called back after numerous phone calls and emails. May have to see legal counsel to get something fixed.

Great service. 5 stars. Thanks for an amazing car

Jimmy Britt Chrysler Service Department is great. They show compassion, professionalism and great customer service. I have been taking my vehicles to them for the past 2 years and they have taken excellent care of my vehicles. The price of repairs is very reasonable and always discuss with me the cost of repairs before doing the work. The Service Department works with their customers needs that best fits their budget. There is is no short cut with this department. They stand behind their work. I would not go to any other Service Department for my vehicles maintenance. I am a customer of Jimmy Britt for as long as they want me.

I had a great experience here. The new building is nice, the salesman I had (Richard Morgan) really understood what I wanted, and I was satisfied with the deal I got. Would recommend.

Jimmy Britt CJDR was amazing to deal with for my purchase! Hands down my sales person, Braedon, was an all star! He answered my pestering emails and texts without hesitation, and fended off other customers trying to get my car before I could get there. When their system went down, he constantly apologized for the inconvenience, which was of not fault of his. Hands down, if/when I upgrade to my next vehicle, I want to work with Braedon again! True professional!

Great experience. Braedon was awesome!

Awesome. Simply awesome. Best service Ive ever had buying a vehicle. From pre-sales to the sales process, right through to the final paperwork, simply outstanding. If you hate your dealer - go here. Ask for Dean.

Mr. Flores and the staff were easy to deal with. The prices for both trade in and sale beat other dealerships statewide. We purchased the vehicle over the phone and it was delivered to our house. No stress and easy.

I loved everything about the whole experience, everyone was so caring & determined, they worked so hard to get me into my car. SPECIAL thanks to Ms.Amber, Conrad & Brayden you guys are AWESOME! Definitely made my first car purchase an awesome experience.

Great customer service from all. Our Salesman, Richard Morgan was knowledgeable and very helpful. He made sure we were well taken care of.

We just purchased our second vehicle with this dealership. They are so.....Awesome. Matt is the man!!! This is a very professional dealership. I will definitely recommend this company with others. They make buying cars exciting and feel comfortable in wanting to do business with them. Thanks, Jimmy Britt!!

Very friendly and polite staff. They where patient with me when deciding on a vehicle and work hard to give me the best deal they could.