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Advance Auto Parts
12 Veterans Plaza, Statesboro, GA 30458, United States
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Advance Auto Parts
Comments
Eu
Review №1

They always have everything I need. Never had a problem with any parts I purchased, in-store and/or online. My store of choice for all my auto needs!

Da
Review №2

Its always pleasure management and staff seem to always know when Im stepping in the house thanks for making me feel like a VIP and getting me in and out is what I love best getting me more time to do what I need to do versus hanging out wondering if Im going to get a part appreciate you all for being due diligently open during the pandemic 🦸 oh and tell them SuperDave sent you

Ja
Review №3

I was traveling from NY and stayed the Night in Statesboro. I woke up to a dead battery,once I got it jumped I headed to Advance Auto right down the street.Upon Arrival I met a nice young man named Scott who said he was the GM,if I remember correctly. He seemed a bit understaffed, but on top of helping customers and answering the phone he still took the time to come outside and test my battery, give me a good recommendation on what type of battery I should buy,, And he didnt even suggest the most expensive one like most parts places would do..Anyways, He changed my battery for me and sent me on my way. It was the best customer service Ive had in a long time and I really felt like he treated me like family... I wish all part store experiences were this good I definitely willrecommend your store 10☆

Co
Review №4

Amazing people and everyone Id really helpful.

Ev
Review №5

When purchasing a battery, you will be charged an installation fee. Ask for that charge to be credited towards the cost of the battery.

Ca
Review №6

Fast, Friendly, convenientCalvinjohnson89.allauthor.com

Ra
Review №7

Friendly serve - been a loyal customer but got aggravated because they did not have a record of an alternator I purchased so I had to pay full price.

Se
Review №8

They were slammed, but very apologetic. Things took a little while because of how busy they were, but Travis did an excellent job. He handled my need professionally and was very agreeable.

To
Review №9

They getting better. Or at least the older gentleman that works here now knows what hes doing. As long as he is my parts guy Ill shop here

Ph
Review №10

Had to do an emergency repair in their parking they had all the tools....good set of guys there

Ju
Review №11

I had to buy a new battery for my car. Stopped at Advanced Auto and not only did they have the one I needed in stock but installed it in about 15 minutes! Great job!

da
Review №12

Just showed up to get a charge on my battery, having little knowledge about how to remove a battery, the front desk guy simply says remove it and we can charge it. I told him i dont know how to remove it and he again replies, just remove it and stares at me. The representative clearly communicated to me that advance auto parts does not care about helping potential and future customers. From now on i plan on using any other automotive store for help. I also plan on sharing my review to any other potential customers. My customer service experience was a tremendous letdown.

Fl
Review №13

Usually go to Advance Auto, but got wrong info from them when I went to this store. First time Ive ever had an issue with them but wont go back to this specific store

Br
Review №14

The person that helped me was very knowledgeable and friendly. Which is exceptional considering the number of questions I bombarded him with.

Ja
Review №15

Great staff well informed and helpfull

Va
Review №16

Great customer service 😊

Wa
Review №17

Good customer service had what I needed

E
Review №18

Great place with friendly people. I thought my battery was dead. They checked it out, and explained why I thought it was dead. I still had to get some breaks. Long story short, they saved me from having to buy a new battery instead of taking advantage of someone who doesnt know much about cars.

Ma
Review №19

Great selection, fair prices, excellent customer service.

Ji
Review №20

Excellent staff very helpful

Jo
Review №21

Always helpful

Cr
Review №22

Very good service prices are competitive with everyone else and most of the time are better

Ki
Review №23

Had the part looking for after calling 4 other auto services

Re
Review №24

All of the staff here has been great. They are very knowledgeable and have been extremely helpful in answering all of our questions. I highly recommend them!!

Gu
Review №25

Good products, good prices, especially with regular coupons.

Ca
Review №26

Personnel knowledgeable of parts and are courteous...facility is clean and organized

St
Review №27

I asked them to pull something for me. They had it sitting out on the counter and waiting for me when I walked through the door

Bu
Review №28

Very helpful and pleasant

Le
Review №29

Eager to help, personable, but wrong part... they nor I could get it to work.

Ke
Review №30

Anything you need they got you

Ji
Review №31

Clean store. Friendly staff.Definitely the place to go for help with your car in Statesboro.

Gr
Review №32

Good customer service

Ni
Review №33

Went in for a new battery and they had one (1) for my car. Battery selection/ supply could be improved (if you dont care for Autocraft). However, the lady swapped the new one in real quick and it seems to be doing alright.

Jo
Review №34

The employees were very helpful and assisted me with everything that I needed. Every visit that I have stopped at this location has been satisfactory and all of the employees seem to be professional and efficient and always make sure to assist me with all my requests and answer any questions that I may have. This is the main reason why I go out of my way to this location as opposed to the other store in the Statesboro area. I have had a few unpleasant visits at the other Statesboro store dealing with the employees not being helpful and knowledgeable that is when you actually might be assisted if they can break away from their huddled up group conversations that take place behind the counter or wherever they decide to gather around and ignore the customers

Ma
Review №35

Long wait to check out,but staff seemed knowledgeable. Needs self check out for sales floor merchandise

Ga
Review №36

I use this store all the time. They are always willing to go out of the way to help me.

Ri
Review №37

Some of staff is knowledgeable on issues. Not the friendliest. Prefer AutoZone better service, selection, and prices.

My
Review №38

Great customer service, awesome prices. Supports the Military. Love this store.

He
Review №39

Great customer service. Helpful with sales and service

Ju
Review №40

Not greeted in away and not asked if there was anything they could help, very disappointed

Ka
Review №41

Very helpful staff.

li
Review №42

Order part it was wrong. Had to pay before ordered so got home was not right part to take back got restock fee wasnt worth taking back. Got part somewhere else. Dont go there now.

Md
Review №43

Friendly people, they inspect the electrical system, battery for free. Also, the windshield wiper installation is free if you buy from them. There is some discount for Georgia Southern Students.

Ch
Review №44

Good help. The young guy does all the work .. the old guys just sit on their phones

Ch
Review №45

Scott was a great help finding the correct wipers 4 my car

Sh
Review №46

Easy to find staff and very good collection.

To
Review №47

Very informed of my issue. Great customer service, great price.

Al
Review №48

I visit this one most often because its convenient. The guys who work there are friendly. I dont normally need much help because its really easy to find most of the things I look for but the last time I went about a week ago I needed help big time. I tried to leave my office and my car wouldnt start. I got a jump and went straight to Advance. They tested my battery and hooked me up with a new one in under an hour. They didnt have a Gold type which is just a longer warranty I think but batteries only last about 3 years anyway so Im just as happy with a 2 year warranty. I didnt catch the guys name who helped me but he made sure I was happy before I left.

Sh
Review №49

Very helpful associate!! Thanked him for spending time to make sure I was happy with my purchase!!

Wo
Review №50

Great store. Clean and organized. Friendlyand knowledgeable staff.

Ca
Review №51

As always, excellent service and no problem finding appropriate parts from their huge inventory.

Tu
Review №52

If autozone doesnt have it, these guys do!

Pa
Review №53

Great store great service very clean and organized.

B
Review №54

Large store. As with most auto stores prices for common items are cheaper at Wal-Mart such as car care products. Many times a dollar or more cheaper. Otherwise very clean store. Busy location as its located between a Parkers, a Shuggs Chicken, and a family dollar.

Ma
Review №55

My friend had to get some parts so they were helpful

Mi
Review №56

Helpful, reliable, friendly and knowledgeable! Thanks for it all!

K
Review №57

Went there to check out the cause of an engine light to come on. The helpful staff ran the diagnostics, told me what the problem was, gave me suggestions regarding the cause, and told me what my next step would be. They were very helpful.

Pa
Review №58

Always good service knowledgeable people great prices other than yourself explanatory

Va
Review №59

Good store but like most it needs more knowledgeable employees

Ja
Review №60

The service was professional. Great customer service.

P
Review №61

Great staff, willing to help, and will track down answers theyre not sure of.

Ch
Review №62

Super helpful and made sure I got the right parts for my car.

Ge
Review №63

Mason great. He is the most knowledgeable parts person in all of statesboro ga

Ch
Review №64

Staff is always knowledgeable and extremely helpful.

Sh
Review №65

Live in jax, FL car broke down in Statesboro GA. The part that was broken was bought in jax and I had no receipt they replaced the part, charged the battery and were so helpful. Thank You Guys

Pe
Review №66

Friendly service and great prices.

Tr
Review №67

Super helpful!! Friendly and fast!

K.
Review №68

Good customer service.

ri
Review №69

The staff here is never to busy or just dont want to help,, every time im greated if one dosent know what im talking about one of the staff members will,,, awesome awesome staff

Tr
Review №70

PRICES THERE ARENT WHAT THEY USED 2 BE N IF U DID BELONG 2 THE DISCOUNT CLUB U ONLY HAVE A CERTAIN AMOUNT OF TIME 2 USE UR DISCOUNTS. PRICES ARE NOT THE LEAST IN THE AREA LIKE THEY USED 2 B

Ro
Review №71

The information these people have are wonderful.

Da
Review №72

Jason was awesome! Got me back up and running in no time!

Ro
Review №73

Needed a specialty wrench & couldnt find it on the shelf; the friendly associates quickly got it from behind the counter for me & I was on my way.

Je
Review №74

Good

Me
Review №75

Good customer service..very Knowledgeable

Ed
Review №76

Helpful staff quick in and out. thanks

kl
Review №77

Very helpful and informative. Only one I go to.

Je
Review №78

Loaned me pliers so I could change a fuse at the curb.

Ch
Review №79

Knowledgeable staff. Right part, first try.

Ka
Review №80

Always Dave what i need

Jo
Review №81

This location is located near my home and they always have what I need

Jo
Review №82

Very nice👍

Ca
Review №83

Excellent staff most are knowledgeable and curtious

Jo
Review №84

Knowledgable people, Friendly staff.

Lo
Review №85

Very good

na
Review №86

Lack of knowledge and act like your wasting their time.

Da
Review №87

Always great service.

me
Review №88

Very good customer service

Ms
Review №89

Very helpful and courteous staff

Sa
Review №90

Good location.

Do
Review №91

Can ever get the right part I want to get the right part hit chairs up and then I have to suffer but bring the part back up there and spending my money on the part is defective

Br
Review №92

Amazing customer service

Sp
Review №93

I always like to circle the building three times before I stop because it usually takes three trips to get the right parts.

Hw
Review №94

Great service!

De
Review №95

Thomas is the best General manager

Wi
Review №96

Go see David ! Always the right part the first time.

je
Review №97

Friendly people

Li
Review №98

Get all parts for My truck here!

mi
Review №99

Staff very helpful

Mi
Review №100

Great store

Information
27 Photos
100 Comments
4.4 Rating
  • Address:12 Veterans Plaza, Statesboro, GA 30458, United States
  • Site:https://stores.advanceautoparts.com/ga/statesboro/12-veterans-plaza?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 912-871-5799
Categories
  • Auto parts store
Working hours
  • Monday:8:30AM–8:30PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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