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Oakos Automotive
44019 Phoenix Dr, Sterling Heights, MI 48314, United States
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Oakos Automotive

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J
Review №1

Amazing service for so many years now! Havent ordered in several years, but made a new large / $$ order for wheels today, and got a call from the company (Michelle rocks!) to confirm details and even got great pricing. This is the way - small business who cares and provides excellent service. Thank you!

Vl
Review №2

So ordered a Tomei Expreme TI car back for my sti, my mistake by not looking for a ETA but when I called them the next weekday they answered and the man who answered WENT TO THE BACK to check on my order! He was super nice and I am pleased!

jo
Review №3

Ordered a sway bar on the cyber monday sale. Not that its big but the company called maybe 30 minutes later to confirm the shipping address as it was different than my billing address. Not something you see from most places and made me feel good that my order will be 100% perfect. 10/10 will do further business here.

An
Review №4

Normally I would give these guys 5 Stars because Ive dealt with them before and orders would get processed and shipped correctly, however this time around I feel as though Im getting the shaft.Ordered some front brakes for my vehicle - order processed and shipped quick which is something to expect from them however the front brakes that came are incorrect fitment for my vehicle. I immediately reached out through phone call and emails to try and correct issue and now it seems as though I am talking to myself through email trying to get a response on return information. I did my own research and reached out to the manufacturer of the brakes I received and confirmed that model of brakes I was sent are incorrect for my year vehicle. Originally I wanted to have company just exchange for different model of brakes but with no responses I now had to find a different vendor to find the correct model brakes for me since my vehicle has been down for the last week. Still waiting on return information as we speak as I have these brakes packaged up and ready to go.When the orders are correct, its great and again I understand everyone makes mistakes but being in the field of customer service, I also understand that when you make a mistake, you make sure you try your best to correct it for the customer. Making a customer wait and barely responding when it comes to a return/exchange issue is very unprofessional. Lesson learned.

Ta
Review №5

Very good people, helpful, and friendly, definitely will be doing alot more business with them

An
Review №6

Nolan is the cutest parts guy in the world. Best service from this place

jo
Review №7

I am writing this review to brag about this company. They always update their inventory daily, which is extremely helpful especially if you are on schedule. They ship, and respond very quickly. Prices are great as well. If you are looking to buy car parts, look no further.

Ra
Review №8

I dont usually write reviews, but these guys really took care of me so I feel they deserve the shoutout!I am in the process of rebuilding and beefing up my EJ255, trying to find the right UEL headers was posing to be a nightmare, nobody had them, and with back orders, there was no way Id have them in time for my build.After trying about 10 different places, including Tomei directly, I tried Oakos, and man did I score!I think I got the last set of UEL Tomei headers in the US right now, and not only did he not charge me shipping, but the gentlemen that helped me has it here NEXT DAY.The staff was super friendly, and helpful, the order was fast and easy without any complications, they even matched the lowest price on the net. I honestly couldnt have asked for a better shopping experience!

Mr
Review №9

This place is great! Awesome customer service and fast shipping. I have bought a handful of parts from them and so has my brother. Prices are very fair and most of the time beat the internet! Thanks peeps for all you do to keep my Subaru going!

Co
Review №10

I rarely write reviews but after my second purchase with Oakos I had to. They are a fantastic company. They respond to emails fast and ship fast. Great prices and a good website as well. I wish more online automotive companies were like them.

Ch
Review №11

Excellent customer service! Had an issue with my order and was quickly notified through email, and was willing to work with me to find a solution. The only place I shop for my aftermarket parts in Michigan!

Sc
Review №12

Awesome company to deal with, I ordered a header that was on back order for the 2 and 1/2 months I waited they kept up up to date on what was going on. They were always friendly and offered to set me up with a different header to speed thing along. Once I decided to go that route it only took 1 day to get my header.I highly recommend this company for your performance part needs! I will definitely be doing more business with them!

Ja
Review №13

Ayy, what up, Brad?

Gl
Review №14

Excellent customer service! Ty was very helpful on the telephone. Anthony was also very knowledgeable and nice when my son and I stopped in their office to get information. I just purchased a 2013 WRX and I am interested in upgrading the car. I believe that with their knowledge that they will be a valuable asset to help me with that! Thanks!

Je
Review №15

Ive got a Subaru dedicated track car. Oakos has many things that I need, at good prices.

Ja
Review №16

Fast shipping and responsive vendor. I have purchased many orders from them over the years. Service is always great.

Ja
Review №17

The whole team over here is on point. Cant say enough about product knowledge and customer service. Places like this deserve 5 stars all day long.

Au
Review №18

Just ordered some bronze RPF1s for the fist. Oakoss correspondence has been top notch. Also, you can tell that these guys are real car enthusiasts, so theyre doing things for the right reasons (takes one to know one).Thanks!

Ni
Review №19

Best place in the metro area to get parts for your subaru. Very knowledgeable and friendly staff!

ru
Review №20

I ordered a ball joint removal tool from Oakos, simply because they had it in stock and it was a lil bit cheaper than my normal place I shop online. However, the tool malfunctioned and so I notified Oakos and WOW, the top notch Customer Service I received was very impressive! Ms Kearney took ownership of my issue and was in constant communication with me and the vendor of the tool! Oakos facilitated the replacement and even refunded me the shipping to return the tool to the vendor! This was certainly unexpected and did not have to do so, but this goes to show the extreme lengths they will go to make sure their customers are taken care of! I will definitely recommend Oakos Automotive and will be a returning customer for sure! :-)

TH
Review №21

Best service every time!!! Love everybody here, they make the experience of owning a performance vehicle that much better!! Would recommend every time.

Mi
Review №22

Always super friendly and prompt with orders. And they have a great selection of RPF1s

Ch
Review №23

I have ordered numerous products form OAKOS and have never been disappointed! They have great prices, awesome customer service, and ship everything very quickly!

De
Review №24

These people are awesome. Had some issues with a blow off valve and they where really helpful plus really fast shipping. I recommend to anyone!

Ri
Review №25

Great service highly recommend.

Ri
Review №26

The staff at Oakos is is more than knowledgeable and they were extremely helpful in answering all the questions I had.

Be
Review №27

Very good customer service, and quick delivery time! Received confirmation email and a confirmation call! I got standard shipping and it arrived within 4 business days!

Sa
Review №28

Great selection of parts in stock. Friendly people. My go to for Subaru parts oem and aftermarket

Je
Review №29

Great service, prices and support. Would recommend to anyone!

El
Review №30

Great prices, costumer service

Ti
Review №31

Knowledgeable staff and good pricing.

Ry
Review №32

All Subaru, all the time.

ma
Review №33

Easy and friendly to deal with

Ra
Review №34

Great people and service

Ha
Review №35

Good

Aa
Review №36

Fast and friendly

Bl
Review №37

Excellent

So
Review №38

Awesome work,

Information
10 Photos
38 Comments
5 Rating
  • Address:44019 Phoenix Dr, Sterling Heights, MI 48314, United States
  • Site:https://oakos.com/
  • Phone:+1 586-803-1750
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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