We were recommended this location to repair my daughter computer screen. Dropped off with an estimate quote. Less than a week later, her tablet was ready. The price I was quoted was what we paid. Friendly staff. Dependable and price reasonable.
Great value and quick service.I gotta say, I wasn’t a fan at first. I brought in my iPhone X for screen repair and they fixed it relatively fast. It was all good until hours later when the touch screen stopped working. This happened twice. Fortunately, the customer service was surprisingly good and they helped me every step of the way. No extra charges. It’s been a month or so now and my phone is still working good.I’d go back!
Very disappointed that the website says that they fix console controllers but they turned me away when I went in saying that they don’t? Awesome
Had a tablet screen repaired, reasonable price and fast turnaround
Q:Can yall fix ps4 safe mode i tried everything and i dont want to delete all my data and my usb drive isnt working
Dropped my PS4 off at 10am and got it back before 5pm, works perfect and was very fair price. Great customer service, would gladly go there again for any other needs
Haven’t been heard yet, but do you guys do ps5 hdmi replacements? edit: how much is it to fix
Can you guys fix a startup error 105 with the hdd of a xbox one?
The first thing I did was message the store through Google, asking how much an internal battery supply fix would cost. They responded saying to give their store a call.A few days later I call, asking how much the repair would cost. The person responded telling me How do you know its the power supply? I told him Well I know its not the power cable, because it works with my ps3, and there is no blue light, no beep. He responds Well we can diagnose it for free, do you know where our store is. I did as I used Google to call, but I was a work so I told him I would have to stop by another day.I visited the shop on Wednesday 07/22/2020 around 4pm. (This is during COVID) Masks are required in store. I filled out my name, phone number, and address on a sheet he gave me, and handed him my ps4, again telling him I believed it was the power supply. He told me it would be at least a couple of days.Saturday evening I get a call saying the issue was the power supply and apparently the HDMI was broken. He said it would be ready in a couple of hours, but I told him Id pick it up Monday afternoon. He told me it would be $120 for the repair, and normally it would be more expensive, but they are being more lax because of COVID. Now knowing the HDMI ports cost around $10 and the power supplies costing around $50-60, I was a bit hesitant to say okay, but I thought it would have been better than me messing it up.Monday 07/27/2020, I pick up my ps4 at 4pm, paying $120 + $7 tax for the repair and drive home. I plug in my ps4 and it doesnt turn on. I call after I find this out and he told me to bring it back in when I can and this time with the power cord. As I stated earlier, I already know thats not the issue, as I checked it again yesteeday to make sure it still works.Upon closer inspection I noticed they also broke off my power button (as shown in photo). Make sure to get the receipt, because it says refunds are invalid without them. They do offer free repairs within the month of fixing it if it ever breaks or fails.I went in today and they said the power button was the issue. He was very polite in trying to help me and show me that it now works. He tried this best job at fixing a bad first impression. Not sure what happened to the power button, but glad they fixed it fast and right there.As with anything else, I always suggest to check if it works when you get it back
It had the battery I needed and a good price I will come again
My friend told me about this place. He fix my limited edition xbox one x halo version. And its running fast and quick. Thank you soon much.
Drove an hour here to get a Xbox One X HDMI port fixed. I waited in the parking lot took him only 2 hours to repair and be on my way back home. It’s working great again
I got my PS4s HDMI port replaced here. Dropped it off around 12 and it was ready to pick up around 4. Super quick turn around and my PS4 has been working great ever since!This place rules.
I dropped my Xbox x off to get fixed, it wasn’t connecting to anything, he fixed the HDMI port and even the HDMI chip and its working perfect 👍🏼
Fix my broken HDMI port on PS5 in under 2 hours and for a great price would recommend anyone
Do you guys repair PS4 controller sprinting error if you do how much pice?
Anas is awesome !! I’ve been going to this place for years and they are always the best price and very fast service. I won’t go anywhere else. I highly recommend going here to get your iPhone screen fixed or any of your battery needs! Thanks again battery shack for always providing great service!
I had my screen replaced on my iPhone 7 plus. The repair was extremely fast and affordable. will recommend! five stars
Absolutely excellent repair work and great customer service. Will never go to anyone different when I need something fixed. I came in with a shattered iPad mini 3 and broken home button and it was fixed to the point where you can’t even tell the difference from a new iPad. Thank you so much.I’ll be back, I’m sure.
Was super happy with the reasonable price to replace my cracked iPhone screen and how super quick it was. But a few days later and something about it is just off.Since then they have reached out to me and said I could bring it back in. They replaced the screen while I stood there and now it works great. I am very happy with the service.
Repaired my Xbox One X on the same day. Had a corrupted Hard drive. Great service and price and will be using in the future if ever needed to again!
I took my sons ps4 in to get the hdmi port fixed on Saturday for $90 (which seemed kind of pricey) and the man at the counter told us hed contact us on Monday or Tuesday. Well today is Tuesday and I tried calling and got no response and now theyre closed. I understand things happen, but communication would have been appreciated and the lack of it just makes your business look unprofessional.
They fixed my iPhone screen while I waited. This iPhone repair shop had the fastest turnaround and the cheapest price I found near me, after contacting a few others.One great thing was how neat the store looked, the staff were professional and had a huge selection of batteries and phone accessories. If you want your iPhone screen repaired fast, go see these iPhone fixers in Sterling Heights.
Do your video game console repairs include the ps3?
Service was fast and professional. Phone in excellent condition when returned. Battery Health in settings says to service battery since new battery placed though. Was told due to recent IOS update and wait til next update to see if fixes. Will see what happens then. Was informed that there is a year warranty on battery
I went to get two PlayStation’s fixed because their HDMI port was damaged. They were fixed in a few days and very affordable!
I took my PS4 in for repairs. It had the blue light of death and would not power up. I brought it in he said hed call me tomorrow and he held his word. He gave me more than a reasonable price on a hard drive and HD chip fix. I had my PS4 back in less than 24. Highly recommend Anas hes the man thanks sir for the upgrade as well.
Amazing serviceThey changed my samsung galaxy s6 battery and now the new battery last me all day, thank you guys.
Went in to get my PS4 pro cleaned cause it was overheating and sounded like a jet engine they took care of it and now my system runs super quiet and smooth. The guy who helped me was nice and professional.
I had went to get my PS4 HDMI port fixed for $117 which is way to high for an HDMI port fix! 1 month later my PS4 still has problems because, the guy that smolders didn’t go a great job at all! My ps4 still has that problem till today. Don’t repair anything here unless you need it quick
Had my phone battery and screen replaced on my iPhone 6 same day within an hour. Anas was very nice, professional and helpful!
Awesome guy that works here, he fixes all of my phones and all of them work fantastic again. He’s also honest and straightforward
I traveled from Toledo Ohio it was well worth it. The service was fast and efficient. Friendly customer service and also they showed appreciation knowing that I drove and hour and 20 mins.
Went in to fix my iPhone 6s screen that was cracked. Went in and they fixed the screen quickly. Great place if you need a phone screen replaced. Very affordable prices also. Anas is a great guy to chat with!
They said they were gonna be open and me and my auntie decided to wait 30 more minutes because it was 1 pm at the moment and no one still answered plus when you call them online they talk like they are not working at a job
Needed my great grandsons USB port replaced on his PlayStation. Called them brought the unit in same day was repaired. I will certainly return when I need any other electronic work.
Rarely do I write a negative review but this place deserves it just for the sheer nature of their business practices.The store is well kept, clean, well organized, pricing is a little high but nonetheless its a well kept store.My only issue I have with this business is their horrible business practices. I bought two ride-on batteries which cost $55 a piece, I attempted to return them 2 days later. I was told we cant accept because covid. I asked the gentleman behind the counter if I should come back when returns are allowed and he says no itll be past the 4 day return window. I questioned him and asked what Im supposed to do then. He then quickly jumps and asks things like you dont have a ride on toy, or you dont need them at all? And I can do a trade if you want to buy something else. I said no thank you, he then says I can return one but not the other. This really peaked my interest as to how he can return one battery but not the other, he tried to push me on return one, store credit for other. I asked him if I can return one today and return the other tomorrow and he says one return per recipt, at this point im fed up and question him how im supposed to go about returning these because at first its no returns, only trades then its one return, then store credit other. He says let me call my boss, he walks into a backroom closet/storage and walks out 10 seconds later and says let me try his login to computer and miraculously it worked on the bosses login but not his.TLDR: Doesnt want to loose a sale and will deny any returns until you push them on it.Steer clear of this place, terrible ownership and customer service.
Quick....He took care of my Xbox one with no problem....Thanks
Great guy excellent place, I had a kinda strange request I had bought a battery and wanted it in my iPhone because I was to scared to break something, wow lemme tell you worth it, for one I walked in while the owner was talking to someone he then had her phone for all of 15 minutes and it was done, she was amazed as amazed as l was, anyways I asked him if he could place this battery in my phone and let me use it for a couple minutes he had no problems with it, battery replaced all is good thank you so so much for all of your help, btw it was a 3,500 mAh battery thank you so so much😁 I recommend to anyone who needs phone repairs great person
I was sent here by another business for some help. Even though it was out of my way, I was willing to try. These guys were awesome. They were able to help me charge an old cellphone battery so that I could retrieve my information. They also replaced the charging port of my old phone so that I can still use or sell it. They were knowledgeable, friendly, and gave me an accurate wait time. Dunkin Donuts coffee all around, Thank you so much !!
I walked in to have my phone screen fixed just to get a price. I was given a confident, no nonsense, affordable quote. It was fixed with a high degree of quality, and was done within the 15 minutes that they estimated it would take. I hope I never crack my screen again, but if I do - I’m taking my phone back here!!!
If you need phone repairs, accessories or batteries of any type, you need to go here. the prices are fair, the work is top notch and performed quickly. I highly recommend them. Pretty much everyone in our office uses this business for our phone and battery needs.
Picked up a couple of batteries for my kids toy cars, and left a phone for repair. I was very pleased with the results. Would recommend this establishment.
I take all my kids ps4 xbox ones Nintendo anything here they do such a good job for a great price!! I will never go anywhere eles!!Clean and sanitary!!
I’ve taken three different phones to batteries shack and have always been 100% pleased with their customer service and the prompt return of my phone! I have and will continue to recommend them to my friends and family!
Fast, efficient, and competitively priced. Great customer service. I had a broken iPhone screen and they fixed it within half an hour at a competitive rate. They are always willing to help, they seem honest and try to do their best by the client. I have an old mac book pro that is lagging a lot and am going to bring it to them to see if increasing the RAM is going to help it out at all.
They Continually do a great job for a good price. I dealt with them several times about different things. They always come through for me.
I found this shop on google while looking for a place to have my PS4s HDMI port repaired. Most places wanted over $100 or to have me mail them my console. I was able to take the PS4 to Batteries Shack and they had it fixed and returned to me in the same day, and it cost me just under $100 out the door. I got it home last night, everything works perfectly. Take your devices here, they do great work.
We had a screen replaced here on an iPad Air 2. The gentleman was very helpful, and very patient with my many questions and phone calls. He even expedited the process at no additional cost to us. The repair came out great, and we are very pleased. Would highly recommend this location. Thank you!
I had my iPhone screen replaced here. Service was quick and great but the new screen doesn’t work well. When typing or scrolling buttons either don’t work or are super sensitive, and my headphone/charger port has been working on and off. I’ll be coming back in because it’s within 30 days and hopefully there’s something that can be done.
Awesome service, product selections, and prices. Could not have been happier with the service that I received. Easy to locate on major roadway.
Great experience 3 time to this shop. This is the place where i get all my batteries from need Trojan batteries for my golf cart and they got it. The reason why I am writing this review is because they have never put me down yet and the most important thing they knowledgeable enough to answer all my questions.
I can not rave enough about these guys. I had just gone shopping at the grocery store and loaded up all my groceries in my car and then when I got in I tried to start my car. It did not even try to turn over. I turned it off and tried again and still nothing. I had a nice gentlemen try to jump my car off but even then it still made no noise. Once I realized it was the battery, I started wondering what I could do to get a new one to my current location when I could not drive.I did some quick research online and found Batteries Shack, I gave them a call and explained my current situation. The gentlemen on the phone was extremely nice and told me that they could actually deliver the right battery, for my car, and they would deliver it for free and install the new one for free! Best of all it also came with a 4 year warranty. They did an amazing job and I would give them my business again.
10/10 experience, highly recommend. They get the job done and at a VERY affordable price. Definitely coming here again for my future tech repair needs.
Amazing prices. Very great customer service. Did only what I needed and did t try to push any unnecessary repairs for my iPhone. Will definitely retur for any future needs.
THe best place to get your phone fixed. Very smart and kind! I was treated like family there. Thank you for all your help! Will be coming back always for my repairs
Key fob stopped working after I tried many batteries at home I thought it was really broke. Walked in and was good to go in 3 minutes. All my batteries were dead lol. Was able to get a new one for $5.00!
Battery shack was the best for me I took my son ps4 to 3 different spots being lazy & all 3 places told me my son game couldn’t be fixed I look up battery shack took my son game and he did a phenomenal job my son game is working with no issues I’ll definitely recommend them
I have always had great experiences here. They are able to fix any phone and they have most everything in stock so they can do it while you wait. Its very convenient and economical...
Needed golf cart batteries. Gentlemen were very respectful and knowledgeable. Prices were the lowest not only in the area but online as well. Batteries were in stock. Highly recommend going here for batteries.
Im calling the store but they are not answering which is very annoying i need my playstation fixed and was going to tell them what wrong wth it but they dont seem to asnwer there phone
AmaIng place and service was top notch. Not one to go to a place right before they close but I did and totally appreciate the service the techs did. Having a hard battery location was bad enough but the guys there were awesome. Will definitely return and bring my other vehicles and lawn mowers too!
Wonderful experience, great tech, honest and a great family man!I am sending all my friends there.
Had a great experience. Best price to fix my phone and same day repair. Very nice staff. more than just battery shop
Pleasant and prompt service! They fixed my PS4 on the same day for a good price.
The people working here are awesome!! I drove almost an hour to have my PlayStation fixed by them and not only did they accomadate me 110% but they also were very helpful and friendly. I wont go anywhere else again for my tech troubles!!!
Great place to find any kind of batterirs for all your needs. I got a battery for my car and a flash light for my little girl as well a battery for my phone. Very nice salespeople and they fix any of your electronics and phones and replace watch batteries free when you buy it. Love to shop at this store always.
Great place! Dropped my phone in the water and Took it to them RIGHT away. Fixed it and later it wasnt working. Called and explained the issue to them and they said theyd take it in and fix it FOR FREE! Great place and would recommend this place to anyone with electronic needs!
Always have the right batteries for any need. And they carry a great name brand battery
Great people here. They fixed my phone screen for my galaxy s7. Used official Samsung glass and two weeks after the repair I had an issue with it they fixed it with no problems or questions asked. Couldnt be happier with their service
10/10 experience would highly recommend. I had to get my phone screen replaced and the job was done in 15 minutes. The customer service was great and I got a response to the questions I had very quickly online and in person the service was very quick. Again it was a 10/10 experience
Always helpful very nice service and always reliable
Excellent price for battery that lasted 6 years! Impeccable customer service!!!!! If you need a battery for your cell phone,truck or car, this is the place to go!!!
These guys are great. Brought in my take for a broken part button. When and updated the thing and it crashed. Took it to Microsoft store and they told me my hardware was friend. And that I needed to buy a new device. Took it back to Anas and he got it in recovery mode and got the thing rebooted and running. I will always recommend these guys for an tech and batteries needs. Keep it up guys. Thanks.
We had a battery replaced on a laptop and it holds a nice charge now.
Needed Trojan marine batteries and they were ordered and ready to pick up the next day. Best service ever. Also they have the best price on Trojan batteries in the state.
Dropped my ps4 off yesterday waiting to hear back hopefully a cheap price. Waiting a couple hours for a diagnosis which is FREE! Cant beat that other places want 25 bucks. Moneys tight so that helps. Very nice guys in there cant wait to hear back!
Awesome, friendly, and knowledgeable owners and staff. The customer service is outstanding. And you can tell they have experience solving problems to technical issues for everyone. Its not just a battery store, they are so much more! I can walk in and ask about almost anything and they are there to help!
Customer service here was amazing!! i would recommend this place to anyone.
I came in to get my iPhone 5 screen repaired and couldnt be happier with the price, wait time, and service. $90 for less than a 20 minute wait, and the service was great. Definitely a relief to have my phone fixed, I recommend coming here!!
I needed some rechargeable batteries that I have for an uninterruptible power source that powers our business PBX system. The folks didnt have these batteries in stock but ordered them and they were in inventory in 3 days. Great customer service first class
This was honestly the worst customer service I have ever had if I could give it zero stars I would. I brought my PS4 knowing the problem was the power supply. I didn’t get a call for 2 weeks about anything. So I gave them a call he said they haven’t even ran a diagnostic, which shouldn’t take that long. Than I got a call 2 hours later saying it was the power supply which is what I told him from day one, he said a couple days and the part would be in it would be a 180 dollar repair. So another 2 weeks went by I gave him a call he said the part still hasn’t been shipped. So I told him this is ridiculous . I had the part shipped to my house in two days. He called the next business day and it magically made it from California to Michigan. He said they did all the could it wasn’t working.I got it home fixed it myself using a video from YouTube. It has worked for 2 months straight now.
Saved my ipod touch! Repaired for very reasonable price! Thanks guys!
Quick work, fairly priced. Would recommend to all.
I am very disappointed in this store. I was quoted 80$ to fix my ZTE blade. The screen had shattered, so I was looking to get it replaced. They were one of the cheapest places. I go Thursday to was told that it would be 94$ instead and bring it back Saturday. I was annoyed at the difference in prices, but figured I would pay it anyway. I paid in full and was told to bring it back Saturday.Saturday, I was told that it was going to take a couple hours and it would be done. I went back up three hours later, and they said that there was no service so they would have to figure out why and said that it would be another 15 minutes. My patience were running out at this point, but I figure Ill wait a little while later. I finally pick my phone up at about 330. I had dropped it off earlier in the day at about 1130. I immediately bought a screen protector so it wouldnt shatter again.On Sunday, I had my phone sitting in the car for a few hours, and when I went back to the car, the screen had a two cracks on it. I had the new screen on less then 24 hours at this point. My annoyance level was a little higher at this point, but I figured since its Sunday Ill wait until Monday and give them a call. I leave my phone in the car again and come out to see a few more cracks in the screen.I check the screen protector and there are no cracks or scratches at all on it. All the cracks are underneath the protector.Now it is Monday, and I call them to inform them that my screen had been cracked from just sitting there. It hadnt been used the whole time I was in the car. So make the phone call and was told that they werent going to do anything about it. They said that I had cracked the screen intentionally. They said that the only thing they can do is give me a discount to get it repaired again.Im very unhappy with the service and how I was treated. I was told a totally different amount and the screen cracked in less then 24 hours. I will not be coming back due to this whole thing that transpired the last 48 hours.
I was skeptical of a battery store that replaces iPhone 6 screens. They promised a 30 min repair and offered a Military discount. I returned exactly 30 mins later just for fun and of course it was finished. Best price that found in the area too.
Drove all the way from Detroit to get my PlayStation repaired after I found them on google as one of the top-rated shops for ps4 repairs. I called batteries shack over the phone to fix my ps4 fan and they promised me to repair my PlayStation 4 same day and within a couple of hours, they called me back within a few hours of dropping my ps4 at their shop and said the repair was finished. I went home plugged my ps4 and sure everything working perfectly fine. Thank you batteries shack for fixing my PlayStation.
Fast accurate comprehensive service even though shop had customers. Knowledgeable and helpful. Recommend.
I spent hours talking about technology with these people. They are very nice and knowledgeable with what they are doing to fix a few laptops that I brought. The time they spend to fix them are reasonable since they have a long line of things to fix.
The LCD of the wii control pad was cracked. We thought this was a complete loss and had resigned ourselves to the loss of electronic equipment. Then our son found this place by doing a google search. They advertised that they do most repairs in 24 hours. True! In LESS than 24 hours they replaced the cracked screen and the wii control pad is as good as new. They DIDNT charge a HUGE amount to repair the screen. UNDER $100 for this repair. VERY happy with this first experience and WILL consider this place again if I ever need any electronic repairs. They repair a variety of electronic things so CALL THEM & ask if they can repair whats wrong. The store is a bit of a distance from home. WELL worth the travel.
These guys are amazing at fixing mac books. They fixed mine for a TENTH of the price that the Apple Store (Genius Bar) would have. 10/10!
Always fast, lowest price and quality work. Had a few phones fixed by them and its always excellent!
Wanted to send out a big thanks to Anas and the rest of the Batteries Shack employees for fixing my PS4 and the trouble they had to go through to fix it. I thought my console was done for after my roomate getting pop or juice spilled inside. Anas was descriptive about the situation and was able to repair and save my playstation. Im so happy. So do not worry if it takes them a while to get to your device. They seem to get a lot of customers. You will be pleased with their service. Thanks again guys!
Great service! I called 10+ stores and they were the only one that had the Samsung S6 screen in stock. They were so helpful, reasonably priced, and my phone was fixed in under an hour. Highly recommended!
Staff was very friendly and did repair my phone fast at a good price. However the quality of screen replacement they used is extremely low. It displays poor color quality and is very laggy with touch sensitivity. Plus the sensor for dimming the front screen when you put the phone to your ear is now inactive.
First of all, I went to Batteries Shack because of all the positive reviews, and the claimed quick service. I dropped off my PS3 for repair, and was greeted in a friendly manner, and was promised a no fee, no obligation quote and diagnosis by that same evening or first thing the next morning. After explaining what my PS3 was doing, I was told the worst case scenario would be a $90 charge, which seemed reasonable, so I left the unit with him. Well, by the second day with no phone call, I called and was told that the technician was not in, and to call back later. Wait a minute.... I had just been told that someone would promptly CALL ME and give the quote and diagnosis. So I waited, and ended up calling the following day. AGAIN I was told that they would have to call me back (yes I was feeling like a sucker). I finally got a call back, and was told that it was a burned out power something or other and would be $90 (big surprise!!!!) and was told that it would be completed by that evening or the next morning. THREE DAYS LATER I called, and was told that they left a message but had the wrong phone number (keep in mind that they verified my phone number every time I called, and had even called me once at that correct phone number). I was told that they could not fix the problem and had no idea what the problem was. I promptly picked up the PS3 and left. Out of curiosity, I opened the case and inspected the power unit module, and found that they did not replace a screw to the case of the power module, and hacked the hell out of the plastic case when they opened it. I wish I could say that I was making this up, but I am not!!!!!! Please consider going elsewhere if you need anything repaired, this does not seem like the place that I would ever trust, unless you like being lied to, and your equipment damaged instead of repaired!!!!!! I am guessing that them made their own reviews. I will NEVER go there again for ANYTHING!!!
They didn’t fix what was wrong and only caused my phone to be even more messed up I only wanted screen fixed and now battery and screen don’t work or charger port either all because of not good quality products
Guys were great and so were the prices. They installed battery and wipers on my wifes car on the coldest day of the year! Thank you! I will be back soon for wipers for my car.
Have pretty much the full line of Deka batteries which I swear by for my cars and jet skis. They also did a free battery testing on my cars previous battery and found it was faulty.