Had a great time! Staff was awesome and welcoming....they helped browse through the rugs which was very helpful. Prices were very reasonable... I will definitely shop there again!! Thx guys.... From Carl!
Great selection of rugs! Staff very helpful! And if you cant find the exact size/dimensions, they recommended a local company that can cut & re-bind. That was awesome!!! Check them out!
Absolutely amazing experience. No pressure No pesky sales guys following you. These guys will work with you and have great prices. Huge order from us and I referred my parents. Will be back for more!! Thanks guys
I couldnt believe it. I went in there looking for a table chairs and rug. I was in the store carefully checking everything out. I wanted to ask someone something but no one was there. I went in at first and they had two people who just starred at me. Then they disappeared when I needed help. I find these days thats how retail is though. Its really a shame. No wonder why people shop online. You get more help and better customer service.
Great service. Tammy is phenomenal ! Was able to furnish our new home.. Beautiful furniture for a reasonable price.
I ordered a bed from here, it came in a great time frame! Dylan helped me out and was excellent! He had the best communication and was so helpful in the whole process. Putting the bed together was very easy, I would definitely go back and see Dylan!
Went in wanting to purchase an aerial rug, approached staff for help. Was immediately given the run around and told I needed to find someone closer to that area, he then proceeded to go to the opposite side of the store that he was originally at!! for a customer on the phone. I stood there for 5+ minutes waiting for someone to assist me. Before leaving I stopped to say Thank you anyways and that obviously the possible sale on the phone was more important than an in store customer. Fellow staff then tried to HARASS me as I left saying how he was on the phone insinuating my fault, mind you the employee was not on the phone when I approached him. They were very rude! Very unorganized, and obviously have very poor management!
We had great service there. We bought 2 rugs and we are very happy with what we picked out. They look great in out new house.
Good value for the buck bought a couch, chair and a rug. They were very helpful.
Easy in and out access from Lakeside Mall. Very helpful staff. Found a rug pattern we wanted. Priced right.
Went in for an area rug. Aaron approached quickly and was very knowledgable about inventory. Great experience. Will go back
Terrible, No service. There was two couples ahead of me and One lady who work the floor I guess in the whole store. One guy comes out of the back. Goes to the furniture area with another guy, never looked up to see people waiting got on the phone and went back inside the office. Ive been there twice and hated both times.The rugs are cheap and low quality, which for my particular area, is what I needed. I guess Ill bite the bullet and pay more to other stores. Which I found out, is just down the street. They were the same way at Gibraltor.
Our sales lady was awesome. Got a great deal of a sofa and loveseat. Delivery is slow, took a week. But overall a good experience.
Recommend highly. I just put a couch on layaway, it was very easy. They answered all my questions, and were very helpful.
Super fabulous customer service! High quality furniture at an affordable price to my budget! I love my new livingroom furniture and rug!!
Very knowledgeable staff and extremely helpful in selecting the right furniture and rugs!Highly recommend!!!
Do not waste to go to Lake side Gibraltar Rug and furniture StoreOne person working she could not find the other person. Large store.Waited hour to get help. On a knee replacement and walker. Ask why a store that size only have two people and you cannot find the other person. Stated helping at new location to get open in September on Gratiot. Other people coming in and no one there.Needed help to get rug to car. Went to get car. Waited in heat to have rug brought to car. Had to go help others.Called on cell stating still waiting.The person that was missing came out with rug. Poor thing didnt know who, he was looking for, had to blow horn.Gibraltar on Dequindre three people some time more which is good, still need more help these employee are also putting furniture together, waited for help others two helping othersOwners living the Good Life off of the sweat of a β full employee.
Very helpful and even match price in a sofa that u wanted. I highly recommends to go there if you is looking for furniture or rugs!
Many inexpensive good quality rugs and furniture. Just make sure to look at each item before purchasing. Salesman we had was great.
Nice quality furniture. Excellent customer service
Its good when you go into a place and have good employees.
Great prices and pretty good quality. Definitely good quality for the money
Best place to pick up nice rugs to decorate a home at a low price.
They were very helpful...did thier best to make the costumer satisfied...good luck teamThe team were perfect since they were in old location, the quality very good, the prices so reasonable.
Very friendly sales associates. Biggest selections of rugs Ive been able to find. Staff was very knowledgeable as well
I bought a remnant area rug this summer. It had an awful odor. I mentioned it to them and they looked the other way. Now it is unraveling. Just be ready to accept what you bought!
Very friendly staff, accommodating, patient and able to answer all my questions. Would give them business again!
Way better than the oversized and high pressure stores. I was suprised to see how much furniture they had, in addition to the huge selection of rugs. I price matched a few things and it beat everyone else, plus I wasent hounded by a salesman while I did it. Chilled out staff that dont get pushy was the seller for me.
Awesome rugs at reasonable prices! Great help available if needed.
Tammy is awesome to work with, made my transaction very smooth and has a great personality, thank you for everything π
By far the best selection of rugs I have found in any store. Priced very reasonably
Excellent service and some of the best selection on carpets I have ever seen. Prices are very competitive!
Nathan was absolutely awesome. They had a really great deal when we walked in. We walked out spending way less and with a better living room set then what we were liking at.
They have great prices on rug and furniture. Which furniture is Ashley furniture beats the others store prices for sure. They dont have they may find it for you if they can.The person that says the rugs are expensive is crazy.
Not impressed. Their selection was not good. I wouldnt go back.
Was very happy with the service and the product. Will definitely return.
The sales people were very helpful and the items I purchased were perfect for my kids room.
Our salesman Aaron super helpful .
Great products! Decently priced
Very friendly and helped me get the perfect kitchen table.
With my new rug, my wife and I feel as snug as a bug in a rug.
Great service, great selection, great prices, nice people, great hours. Nothing not to like. Repeat customer.
Fair prices and good staff services
Great selection, prices seem a bit on the high side for the quality.
Great new products hitting the floor daily, stop in soon.
Still a nice place where you can find the unexpected.
Great place to find rugs! Any style..shape..size..color you want, they have it!!
Great place and very nice employees.
They have nice rugs and Furniture if I had the money I would buy
Great customer service. Great prices and products.
Clean, service was excellent and great prices
Large variety. Good deals . Good fast service .
Great place - great prices and great service !
Great customer service and tons to choose from.. Ill deff go back again..
Great prices! Lots of options, sizes, and styles of rugs, and they have furniture, as well.
Great customer service. Excellent prices.
I needed a rug that was out of stock and they had it come in from Chicago the next day. May not be the norm but it sure was appreciated. In fact I purchased two.
Helpful and knowledgeable staff throughout the shopping process
Nice things but priced too high
Good prices on carpet area rugs and furniture
Wish they hadnt closed their trade Center just to open their rug place up in a mall. Its the same rugs and carpets. Most of them are okay. Some Id like but theyre too expensive.
Pleasant staff. Very helpful.
Very quick service, thank you!
Over priced, kinda pushy. Would never go back
Is good place to buy your furniture
Good to see them still around after the main Gibraltar trading center closed
Nice things can be found
The people who works in there are very rude, .... I donβt recommend this place
Great place to shop around
Very helpful staff
Nice a lot of cute stuff
Some of the rug prices are kinda high. They were lower when the flea market was around still.
Nice selection but too high priced
Really easy shopping experience
Love the rugs
Nice prices, big selection
Della is fantastic!!!
Great customer service
Lots to munch
Love it here
Its ok
Rugs and rugs and some furniture
Fabulous
Nice
Good
Boring
Very beautiful furniture