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Emergency Phone Repair
11508 15 Mile Rd, Sterling Heights, MI 48312, United States
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Emergency Phone Repair
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Da
Review №1

I am very impressed with the quality of service I received from Marco today! I called him yesterday with my concern, brought my phone in this morning, and it’s as good as new just a few hours later. He was honest and dependable. This is the only place I will be taking my phone to for any issues in the future!

NO
Review №2

I received the best service and treatment ever from a business. Emergency phone repair is the place to go. Very honest and friendly. Told me exactly what to expect. Very knowledgeable as well. I will return for sure and definitely recommend people. Thank you!

Di
Review №3

Both times I’ve been here Marco has been very helpful and super reliable. Doesn’t waste time and the quality of his work is great!

tj
Review №4

I had a great experience at this place they fix my sons apple phone I thought that it couldnt be fix. his phone black out with green lines because he drop it and crack the screen they fix it in 15 mims, Thank God, he save me a lot of money on a new phone . I highly recommend this place .

An
Review №5

Nice guy! Great service. Had to the back glass replaced on a Samsung S20 and it was done in less than an hour. Took a couple days to get the part, but we werent in a hurry. Reasonable price too!

Ke
Review №6

Marco is the best and has repaired at least 3 phones for me. Fair, honest, quality business. I will never go anywhere else!

Ma
Review №7

I drove 30 minutes from home to get my phone fixed here—the reviews said it all. My iPhone XRs touchscreen had stopped working the night before, despite showing no signs of damage. Marco saved my phone + all of its data!! And I was able to stay at the shop while he fixed it. I am so thankful for his service, and happy to contribute one more 5 star review!

Ma
Review №8

Recently had the back of glass of my screen fixed. Marco was EXTREMELY helpful and was upfront about what to expect with the repair. I appreciated his advice and will absolutely go back next time I need a repair on my phone!

Di
Review №9

Great service, our family has had many repairs at this place and we would recommend it to others. Fast, efficient, and fair prices. Thank you!

Sh
Review №10

Marko was upfront on exactly what needed to be done and gave me a (very accurate) time frame of repair and was very personable and professional. Very fair price and made me feel like I was his only customer. You wont find another repair shop half as good in the area.

Jo
Review №11

Fixed cracked screen. Works great. Prompt, professional company. Thanks

D
Review №12

Came in with a black screen on my sonsIphone. After Marco diagnosed the problem, he had it repaired quickly and professionally as I waited. I would highly recommend and plan on going back with another phone I have that has a broken screen. Thanks again

Al
Review №13

Had my Samsung Note 10 Plus, screen replaced around 3rd week of August 2020. (My first visit to the store). Markos customer service and workmanship is by far the best, Ive seen.I cannot emphasize enough how detail oriented Marko is when it comes to these expensive, high end gadgets. Marko takes pride in what he does and it shows in the quality and customer service, he provides.Five stars for - Product Knowledge, Follow up phone calls, Responsiveness, Q & A, Workmanship and Turnaround time.Emergency phone repair has definitely earned my trust and business going forward.Two thumbs up, all the way. I am definitely referring friends and family to go see Marko.If you are in the area, please give a try, you wont be disappointed.Wish you the best for your business, Marko.God Bless.Alok.

Xh
Review №14

The best place for all your phone needs! Great quality work and great prices!

Mi
Review №15

Come on in to Emergency Phone Repair you will not be let down!!! This place is excellent in every way, superior customer service, patient, amazing prices, clean, neat & prices better than most places with high quality replace parts. Had several phones in the past broken & I only come here.Please believe it this is no paid Advertising.Just start by calling get😀

T.
Review №16

A little pricey but they got the job done

Ch
Review №17

All around 5 star experience every time !

Ki
Review №18

Great service. I would recommend to all my friends and family. Thank you

Mc
Review №19

Marco was very professional, friendly, honest and knowledgeable. Would definitely come back for any other issues.

Aj
Review №20

Great guy Ive been getting my phone fixed here for years. Always fair prices with quick quality service. 👍

Bi
Review №21

My phone LCD screen broke and without the LCD working, I was unable to transfer the data to the new phone. I called a few repair shops and none were able to repair.... Was told that the phone was too complicated. I called Emergency Phone Repair and in 3 days my phone was repaired. Without the Emergency Phone Repair, I would have lost 2 years of contacts, photos, and data. This shop is now on my favorite list and my first to go shop for any repairs. Thanks Emergency Phone Repair.

Ke
Review №22

As a small business owner, I like to support other small businesses. This place offers great service and fantastic prices. The staff is friendly, the technician/owner worked hard to find the problems, repair it quickly and at a good price. He offered different options and took the time to explain the pros and cons of each option (and the prices). You cant ask for anything more!

He
Review №23

Good price, and had the part in stock, but the camera lens was a misaligned. Besides the camera lens being misaligned it was great and it was done very quickly.

LA
Review №24

My screen was broken on my iPhone X the guy did the great job on itthank you.

ke
Review №25

Marco provided great service. He was extremely helpful and attentive and repaired my phone quickly. I highly recommend coming here to get your phone repaired. You won’t find a better place!

Ka
Review №26

Amazing customer service! Marko does a great job. I highly recommend Emergency Phone Repair!

Ri
Review №27

I broke my phone at work on Thursday. I took it to emergency phone repair. I spoke with Marco and I felt like I was the only customer there. He had it fixed by Friday he totally treated me awesome professional in every way I couldnt be more happy. I wish I could give him more than five stars. I would highly recommend this place to anybody that ever has an issue with their phone.

Ji
Review №28

Came in when visiting family from MI. Found this gem on Google and called for an estimate. The manager gave me a price cheaper than any other store I called. I have an Iphone 7 Plus and the front was completely shattered that the touch screen sometimes wouldnt work. The staff there had my phone fixed in 15 minutes! Also note that the price they quoted me over the phone is the price they charged me, no extras or fees. They also have phone cases and screen protectors, which is convenient. Overall, great experience! I recommend this company to all my friends and family from the Greater Detroit area!

Ja
Review №29

Phenomenal customer service! Went in expecting to need a new charging port, but Marco simply cleaned it and it’s as good as new. Honest and down to earth business! If you need anything with your phone fixed I highly recommend it. My family has been here multiple times as well, nothing but positive interaction and efficient work!

Fa
Review №30

This guy is absolutely amazing at his job. He has fixed my phone numerous times and any fix he does is a factory finish. He is extremely nice and will help you as soon as you call or walk into the doors. I came in thinking I needed a new camera but he opened my phone and put an entire new lens on for me free of charge! Id give more stars if I could.

J.
Review №31

Professional, fast and kind! Best deal in town for an iphone screen using the top of the line screen! Highly recommended! Thanks again Marco!

An
Review №32

I had a cracked iPhone XS max camera lens that made pictures blurry and every place I called said they couldn’t replace it, expect for Marco. I brought my phone in that day and it was ready in under an hour. Literally the best service ever!! Plus his personality is a 10.

Ni
Review №33

Marco was super awesome to work with! Best price in time, quickest turn around time, very professional and would highly recommend him for anything you need fixed!

Ja
Review №34

The best phone repair guy ever you are my only place to go! He is super sweet and funny the prices are amazing!

Bu
Review №35

Litll more expensive de-n i expected in a begining but they have good service profesional,aviabile parts,quik repair and they clean my speaker for free so total is good and ceap, i recomanded.

Ji
Review №36

I just wanted to thank you so much Marco for fixing my screen he did an amazing job very honest and nice definitely recommend emergency phone repair

As
Review №37

The first time I went here I had to get get my iPhone fixed, prices are very good and service is very fast. Very professional and friendly, I’ve recommended family and friends to come here.

Al
Review №38

Great pricing. Quality work. Very friendly staff. Super quick. Good parts. Thank you for the great service!

La
Review №39

Service wae excellent. He fixed my problem in no time. Got me back on and my phone is working perfect now! I recommend him to everyone.

sh
Review №40

Great man. Love working with him very honest and he only charges if its fixed. Highly Recommend for all your electronic needs

Ta
Review №41

Marco is the best! He have amazing advice about my battery! He sells for an amazing price regardless, but he advised me try the Apple store first and if worst case to go and see him! Which is exactly what I’m going to do! Thanks for taking your time to explain everything!

Le
Review №42

Awesome place to get your device repaired. Marco fixed my iPhone 6s plus screen and also my wifes iPhone 7 audio issue, which no other company was able to do it at an affordable price. I highly recommend him! A real honest person who truly cares about his customers! I will be coming back in the future with any other repair needs.

Sh
Review №43

Amazing place! I got my phone screen repaired super quick and it turned out perfect! I don’t see a visual different in the original iPhone screen and the replacement one. The owner Marco was extremely helpful and honest! Great business and service!

Au
Review №44

I have to replace the crack display screen on my Samsung s10, and I got lucky to find this place that did a grat job in timely fashion and high quality and professionalism. Very highly recommended for all your phone problemsFor me is 6 srars.

Ju
Review №45

I had a LG V20 that I dropped and had completely shattered the front screen and also caused the screen to constantly go out. The minute I walked into Gadget Drop Sterling Heights, Marco was very helpful and persistent on figuring what was wrong with the phone, how deep the problem was, and what he could do to fix it. Once the part had arrived for the phone, Marco did what he needed to do and now my phone looks like I bought it brand new right out of the store. I will without a doubt recommend Marco to anyone I know who is having smartphone problems.

sa
Review №46

Great fast and honest service. Highly recommended! Thank you Marco!!!! I will be back !!

Pr
Review №47

The guy has awesome customer service and very fast and thorough when repairing my iPhone 8 highly recommend

Ji
Review №48

The best phone repair and very honest I recommend this place for any phone repair 1000000%

An
Review №49

I just left there with such a great experience. They will help you, and keep it very honest. 100 stars!

UN
Review №50

Went in for a phone repair. Did a great job fixing and explaining to me the process.recommend to anyone who needs a repair at a cheap price.

Al
Review №51

Fair prices and had it done the same day. Highly recommend this place

As
Review №52

This has been my phone repair guy for YEARS every crack he’s fixed no problem and SUPER FAST fixed my boyfriends charging port on his phone in 5 minutes flat and works perfectly like it’s brand new again.... I love this guy and trust him with all of my phone problems

Mi
Review №53

These guys are awesome. Ive used them for multiple repairs. Marco is the best. He goes over all options for fixing or replacing your phone, even if the best option is to not make the repair. So, they will are honest even if it means less business for them. On top of everything else the repairs are done quickly.

la
Review №54

Professional, fast and kind!Great service

Du
Review №55

Absolutely love this place. You simply will not find a better place to get your phone fixed. Marco has fixed multiple phones and tablets for me and my family. He is the only person I trust and the only repair shop that I will ever go to. Thanks again for always saving our phones and tablets!

he
Review №56

Marco was so helpful and polite with business. He was very patient and did everything he could to make sure all of the bugs were fixed and everything was done correctly. His prices are more than reasonable as well. Would absolutely come back again should any future problems arise!

Yo
Review №57

I came in today to get my iPhone X screen repaired. He has some of the best repair prices in the area. He was very cool and friendly and explained to me in detail about which screen is best for my phone. I highly recommend coming here. He fixed my phone in under 30 minutes and he even gave me a free glass screen protector.

Fa
Review №58

I really recommend Marco at Emergency Phone Repair. He fixed my phone when I thought it was done with. My new place to get my phone fixed. Thank you.

Ro
Review №59

Went to the apple store to repair a cracked screen, set up an appointment online and still waited for a good 40 minutes before getting help. When someone finally helped me they told me it was going to be $150 for a new screen. I started searching phone repair places while I was in the store and called and spoke Marco at Emergency Phone Repair. Right off bat I could tell he was very knowledgeable at his field and told me it would only cost me $70 to repair my screen and he also said he would throw in a tempered glass screen protector to prevent future damage ($30 extra at the apple store)Needless to say I rushed out of that place and headed over to get my phone fixed. It was finished in about 15 minutes! Top shelf service for a discount price!

Ka
Review №60

Extremely pleased with the service, very efficient and knowledgeable. Very skillful as well. Highly recommend seeing Marco at Emergency Phone Repair!

Tr
Review №61

I dropped a screwdriver on the back camera on my phone during a furniture refurbishing project at the beginning of the year and shattered the glass. I went to Marco the day after and he told me there were two ways to fix it and which way would be more effective in the long run. He was very knowledgeable and kind. He did the job very quickly and Im very happy with the result.

Su
Review №62

Great experience. Marco was very knowledgeable and honest. He was very upfront about repairing options we had for my wifes iPhone 6 Plus. Gave us a great price. Excellent work done. Havent had any issues with phone since being repaired there. We will definitely be returning for any of our phone repairs.Thanks again Marco for your excellent professionalism and work done.Germaine and Monika Rhodes

El
Review №63

First of all, very friendly and helpful. Extremely knowledgeable and does not seem to be driven by the dollar. Always tries to save you money. I enjoy visiting Marco for all my repair needs!

Ar
Review №64

The best service ever . They are really helpful and always try to give the best deals . Definitely should give this place a try :)

Ra
Review №65

Marco is freakin AWESOME! He genuinely cares about his customers and gives them the best service. You get your money’s worth at this place. From here on out, if any electronic repair issues occur, I will be visiting Marco for sure!

Jo
Review №66

My wife Stefanie took her old 5S iPhone for a screen repair and Marco did a wonderful job. The phone was for her niece’s birthday the next day and he got it fixed and unlocked in less than 30 min. Awesome job and highly recommended. Thank you and she was thrilled today!

Sm
Review №67

Best service thanks to the best staff here very helpful 😁😁

Jo
Review №68

I went to a few different repair shops around sterling heights and every place I went to, the employees didnt seem to knowledgeable about my repair issue. Someone told me about gadget drop and I couldnt be more grateful. The manager there was so helpful and clearly explained my issue with my device. He explained everything in great detail about what was and could happen to my repair. 30 minutes later I have a excellent working cell phone again with no issues. 5 stars but I could give you 6 stars I would! Thank you gadget drop! Great work and even better customer service!

no
Review №69

Marco from Emergency phone repair was such a big help in getting our tablet back up and running. First of all the service was fast, the prices cant be beat!!!!!!!!!!! He was extremely knowledgeable about tablets and whats been going on with them. I highly recommend going there, I will always take my devices there

Er
Review №70

Marco is a great owner/operator. He explained in detail the options and pricing to replace my sons cracked IPhone screen. He made the repair while we waited about 15 minutes. Marco tested the phone and made sure we were satisfied before paying. Bring your phone here for your emergency repairs you wont be dissapointed.

Li
Review №71

My phone was shattered and I thought I lost everything. Thanks to Marco at Emergency Phone Repair, Marco was able to retrieve all my data. He also explained what I needed to do to back up my phone. Very friendly environment and gives you 100% service. If I could I would give him 10 stars. Thanks again Marco!!

Da
Review №72

Fast screen repair fix.. awesome customer service.. great price! I highly recommend

Ca
Review №73

Very happy with the customer service at this repair shop. Friendly and helpful.

na
Review №74

Not only is Marco very nice, he goes above and beyond to help you with whatever phone problem you have, and his prices are very reasonable too!

Co
Review №75

I looked online for what I thought would be the best repair shop for my broken iPhone 7, and this one caught my eye the most. Not only was my screen damaged, but the LCD was as well. Very fair price and awesome service! Marco is the owner and took care of my phone, made it brand new! I highly recommend this place! Hes an honest, nice man! Super fast too! Go here!

Da
Review №76

Was very helpful fixing my charging port and helped with my iPhone verification issue. Really fast too. Thank you.

Fa
Review №77

Thank you for helping me recover my Apple ID. Nobody would help me but you. You’re the best!

Re
Review №78

If you have been clumsy with your smart phone like I have been (iPhone in my case) and want to have it looked at and repaired by someone with high integrity, go see Marco at GadgetDrop. I am experiencing issues with my touch screen and Marco took a careful look at everything and took his time to explain things to me. If I ever experience issues with my smart phones in the future, I would go see Marco again without a second thought. I made sure to grab some business cards to give to my friends and family too. Thank you again Marco for your honesty and integrity!

Fa
Review №79

Took my Samsung tablet to uBreakiFix which is an authorized Samsung dealer. They couldn’t fix my charging port. They told me basically to throw it away. There is not use for you.Then I took it emergency phone repair. They fixed my charging port with no problem. This place is amazing, professional and they know what they are doing. Excellent service! Best in down.

ja
Review №80

I would highly recommend this company. I have had several phones repaired here, and have always been satisfied. Prices are very reasonable. Marco goes above and beyond whats needed.

na
Review №81

This is the best place to get your phone fixed. My iphone 7 stopped charging so I went to Emergency Phone Repair. He fixed my phone in under an hour. My phone is charging perfect now. I recommend this place for all your phone repair needs.

Pa
Review №82

Marco was great! He really knew his stuff. He fixed two repairs on my phone quickly and toldl me some very important knowledge of my phone I didnt know before. He totally exceeded my expectations. Its nice to see people go out of their way for you.

Br
Review №83

Great prices and excellent work! Also really great customer service. I highly recommend this place for repairs!

ro
Review №84

If your lookin for a great place to get any repairs look no further everyone, the owner MARCO is there everyday and all day and will fufill all your needs. This man has helped me tremendously and is always willing to go the extra mile. Great prices and a great attitude, its a shame if you go anywhere else. 💯💯

Br
Review №85

Marco was very helpful and friendly in fixing my lg phone. Fast service, he was amazing!! Highly recommend him for all repairs!

Kr
Review №86

Great experience! Was quoted a hugggeee amount of $$$ for a fix at a different place, was feeling very discouraged so I gave this place a call. He was super friendly and full of information, told me to come in and he would try something with my phone before diagnosing it. He cleaned my boyfriends charging port and found so much dust! It was all lodged up there. Did everything right in front of me too. My boyfriend ended up needing a new charging port which he ordered for and did for $60 when the other place quoted me without looking at it for $160.Had it done in a few days. 100% recommend

Br
Review №87

If you are looking for great customer service and a knowledge team look no further. Go see Marco, you will be good in hands. Best prices and fast service. He repaired my screen in 15 minutes. I will be back for all my future repairs. 👍🏼

fa
Review №88

By far the best customer service I have ever experienced in any cell phone repair shop! I had a completely damaged samsung galaxy s8 plus and I lost all my pictures, videos and contacts. I was making an insurance claim and had to return the phone back to the insurance company. Nobody was able to help me recover my data until one of my friends told me to go to gadget drop and see Marco. So helpful and friendly, Marco went above and beyond for me. He recovered all my pictures videos and contacts and didnt charger me a penny. I recommend gadget drop to everyone! Thanks again Marco!

Ja
Review №89

I came to emergency phone repair to get my iPad looked at because it stopped charging. The gentleman there noticed the charging port had so stuff stuck inside, probably from granddaughter. He cleaned it out for no charge and now it works great. I highly recommend this place. Thank you for everything.

Fa
Review №90

Marco always comes through in the clutch! This is the second time (both issues are independent and me dropping the phone) that I have needed help with my used phone and he is very creative and resourceful. He is smart, knows the ins and outs of the latest tech, and thankfully, always has had an option so that I can be on my way the same day - even though i have an old phone! Trust him for your device needs!

S
Review №91

Marco did an amazing job on fixing my audio issue on my iPhone 7. He is also very friendly and gives you honest advice on your issues. Thank you again!

bo
Review №92

Marco was great, knowledgeable, prompt, fixed my wifes phone quick and at a very reasonable price. Highly recommend him

Rh
Review №93

I just found this place in the neighborhood. Customer service is awesome, quick and efficient. Very pleased with the work that was done on my tablet. I highly recommend this place!

Ke
Review №94

I went to see Marco in there today. I explain my situation to him and he was super helpful. The repair process was quick and the phone was as new after the fix. I would recommend this place and would come back! Keep up the good service!!!

ju
Review №95

Service was awesome, they explained everything they were doing in detail, and the service was done very quickly. Cost of repair is was what they told me it would be, i would recommend this place to everyone.

Sa
Review №96

Very pleased with the customer service at this repair shop. They fixed my tablet screen same day and now its like new again. Thank you!

Mi
Review №97

Marco was a fantastic help and was able replace both my front and rear camera on my Iphone, quickly and for a good price. highly recommended!!!!. I would give him more than 5 stars if I could.

Jo
Review №98

I am very pleased with Marco. He is very personable and I would rate his knowledge very high with cell phone repairs. Also very affordable. Thank you!

Ma
Review №99

Went in there with an emergency (phone stuck in SOS mode and the screen not responding) and walked out with my phone working again and a new screen protector. I am so impressed, thank you again!

Wa
Review №100

Awesome service. He recovered all my contacts that I somehow managed to lose. Thank you everything.

Information
37 Photos
100 Comments
5 Rating
  • Address:11508 15 Mile Rd, Sterling Heights, MI 48312, United States
  • Site:https://erphonerepair.com/
  • Phone:+1 586-883-6628
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
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