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uBreakiFix
36657 Van Dyke Ave, Sterling Heights, MI 48312, United States
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uBreakiFix
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Ch
Review №1

Took my daughters I. Pad to have screen replaced had it done in less then 24hrs. Great customer service very friendly and knowledgeable. Will definitely go back (hope i dont have to )

Sa
Review №2

Great service and quick repairs . Done in 2 hrs and and you can’t even tell I had a crack they also installed a screen protector that good quality and nicely applied .

As
Review №3

Best salon Ive been to in a long time. Did an amazing job on my microlinks!

Li
Review №4

Their customer service is it fixed my grandsons iPad for school. David try to get a job on the first day. Thanks for your effort

Sh
Review №5

Jay at the Sterling Heights location was amazing! So professional and helpful. Repairs were made in less time then quoted. Staff was so nice to work with. I will be back if ever needed! HIGHLY RECOMMEND!!!! 👍

ev
Review №6

Great customer service and fast service! Highly recommend!

Ch
Review №7

Extremely friendly and competent staff. Went for a cracked screen. Returned my tablet like brand new. Only thing preventing 5 stars is the price for the service. Literal 2 hundred dollars less than replacing with brand new tablet

M
Review №8

Excellent service! Jay and Jake repaired my phone screen and had my phone up and running in less than 30 minutes. All that on a Sunday afternoon when rest of businesses nearby were closed, highly recommend!

Wi
Review №9

An intelligent and very respectful group of individuals who make sure that theyre looking technically and correctly at your electronic equipment. The customer is not taken advantage despite a lack of the technical equipment clarity..but are given friendly and professional service.

Ma
Review №10

Awesome customer service. Very polite and professional as well as an exceptionally clean store. Jay the store technician was very helpful and knowledgeable. Would recommend for anyone.

Mi
Review №11

Jay was great. He explained what water can do to a phone and the steps he was going to take to try and fix the phone. He was so nice and very professional to work with. Cydnec was also a pleasure to work with and she had a great sense of humor.

Co
Review №12

I brought 2 IPads in, one was beyond fixing the other they took care of. Running many tests and taking their time with it. There were no parts involved so they didn’t charge anything for their time!!!! I offered a tip but the guy just said; leave a good review & that was enough for him! WOW! This is not a good review, this is a GREAT review! I can’t remember the last time a business took the time to help fix something & not ask for anything in return! I WILL BE BACK & tell others, if they or I ever have a problem with any device. THANK YOU!!!

He
Review №13

They not only fixed my broken phone screen in an hour but they were very professional and overall it was just a good experience, cheaper than I imagined too. Would recommend 100%

Me
Review №14

The technicians at uBreakiFix are professional, patient and talented. They helped me with quality repairs on my phone 3 times at record setting speed. I will always use uBreakiFix!Thanks guys at Van Dyke & 16 Mile!!!

De
Review №15

Second visit. Took no time. Phone ready when they say it will be. Great price. Went through insurance to find this place. Employees have been friendly.

Sa
Review №16

Took 2 hours to replace the glass on my Pixel 4a when a prior location did it in 1, not only that but it wasnt even done correctly. My screen peels up and flaps like a book cover, not sucured properly at all, not lined up flush, generally a messy job that now will cost me more time and Im in the middle of touring with a band, so time is not something I have. Extremely poor job.

cl
Review №17

Dan was very helpful they zeroed in on problem. Fixed it in less than 5 minutes after many have tried he was successful hat goes off to him. I put him in my contacts I would use him again if needed

Ma
Review №18

When i walked in i was greeted by Marvin.. He asked questions on what I needed done (replaced cracked iPhone screen) Marvin and Dan checked me in, answered my questions, explained the process to me and finished replacing my glass in a hour! Parker was there at pick up and he was very friendly as well.

St
Review №19

Best price I found for a screen replacement on my S21 Ultra. Took about 2 hours and desk attendant was very nice.

Br
Review №20

These guys are great! Had a broken screen they fixed,checked for other issues that i may have been javing and replaced the old battery for a new one. My phone is like bran new now. I recomand to anyone. 29 dollars thru verizions insurance plan.

Ju
Review №21

Went in to get my screen fixed, they told me a reasonable amount for the repair and gave me a two hour estimate on time for the repair. And they repaired it fast.

Je
Review №22

Very friendly professional staff . Put in new battery for my phone .

Cr
Review №23

I had the display replaced on my Iphone X.Dan was professional on the phone. Jay at the counter was very professional, knowledgeable and helpful. Thanks guys.

Sa
Review №24

Cydnee & crew here are top notch! My cell service provider plus insurance had me at $249 to replace Samsung S10+ back case that I accidentally cracked yet they replaced like new for $110... a no-brainer deal! Best part is they are technically precise & super customer friendly. If I ever need help again, I know exactly where Ill land. Thanks for making my day!

Ry
Review №25

Customer service was fantastic!While the phone fix was for my dad, the guy that worked on it got it done sooner than anticipated and he did am amazing job.My dad was very pleased and the price was quite reasonable.Would highly recommend this place to get your phone fixed.Call ahead, though, to make sure they have your screen in stock.

He
Review №26

Excellent place to go for phone repair, they repaired mine in 1 hour. I highly recommend them!

Ri
Review №27

Wow, it takes a lot to impress me but these folks are absolutely amazing. Amazing service at the counter and over the phone. The repair was fast, and you cant tell the phone has been serviced. I would absolutely recommend their services without hesitation.

Ch
Review №28

Very nice staff went in to get a charger port replace (as I thought was needed ) the repair man said it could just be dirty cleaned it out and it worked fine, could have sold me a charger port replacement. Highly recommended these guys

De
Review №29

Amazing service! Jay helped me and did a great job, especially with my very complicated phone issues! Would definitely recommend!

Pa
Review №30

The scheduling and return of my phone was as promised. Even though they werent able to correct the issue, they did provide diagnostics for the phone manufacturer.

Ma
Review №31

The uBreakiFix location at 16 Mile and Van Dyke in Sterling Heights, MI did a wonderful job replacing the glass, screen and battery in my Galaxy Note 8. My phone is an international version of the phone as well, so not the average Note 8, and they were still able to repair professionally with factory parts in about 2 hours. You cant tell it was ever broken. I could not be happier!

M
Review №32

You guys are awesome. Great job fixing my phone!!

Le
Review №33

Fixed the Samsung fast and efficient

St
Review №34

Professional...fixed my Xbox in no time..happy its fixed and only took a few days..would recommend

Ke
Review №35

Managed to squeeze me in right at the end of the day, and it was much appreciated.

Ja
Review №36

Shattered my screen and they had it done in less than an hour. Good service and quick

Da
Review №37

Definitely recommend these guys. Had my phone back in less than 2 hours with a new screen and brand new battery. Will be taking all my electronics in need of repair here

Fa
Review №38

Very professional and fast service

NA
Review №39

Good costumer services thank you to clean my PS4 PRO.

Je
Review №40

I had the pleasure of dealing with Cydnee and my repair worker Dan for help with my Laptops that had battery troubles. They were extremely helpful and professional. I got a call that same day notifying me that one of my laptops was already fixed!!! Great job guys. Keep up the great work 👍

Ma
Review №41

Professional and honest. I ran my phone through the washing machine. It was told that a cleaning would most likely not work and a motherboard replacement would be too close to the cost of a new phone. I recommend this place.

Je
Review №42

Though they were ultimately not able to help resolve my phones issue (Google denied the work order), the rep at the counter was personable, very knowledgeable and helpful. Great customer service!

Ja
Review №43

Went in expecting to spend $100+ on replacing my charge port. The team member inspected my phone and spent a few minutes cleaning it out and now works like new! Saved money and a headache! Great location and team there

Sh
Review №44

They fix my screen on my note 20 ultra, they only took a hour so happy with the results. 😀😁😀😁😀😁🥰🥰🥰

Ch
Review №45

They have gotten me out of a couple binds and reasonably priced.

An
Review №46

Phenomenal customer service, quick turnaround time, convenient hours, and a quality repair. I would recommend this store to anyone with phone troubles, and more.

Da
Review №47

Ive heard of people having bad experiences with this place of business, but Ive gone here twice and I recommend them. The people are nice and professional, (at least the two men i spoke with are) Ive gotten my phone screen fixed twice here and the second time it was free thanks to the liquid screen protector they sell. Only took a couple hours and I got a phenomenal deal on a new screen and housing of my phone. I basically got a brand new phone for under 300 dollars. The only issue I have with this company is they need to open a franchise in port huron area as Im sure Ill be needing their assistance in the future considering how much I drop my phone. 🤙

Fe
Review №48

Great service from Jay and Alex!

DO
Review №49

So heres the deal, Im older and computer illiterate. My 8 yr old tablet and my newer phone werent working right and I attempted to fix them on my own, not sure what I was thinking, and finally decided to take them to the expertsat UBREAKIFIX. They were terrific, first off they were so patient and professional. They fixed both my tablet and phone while I waited and I have no clue what magic they worked but Im so happy with the result. Thank you so much.

Ia
Review №50

My iPhone 8’s charging port was broken, and this place was able to identify the problem and clean it within 15 minutes. Incredible service.Helped save me $1000 on a new phone, 10/10 would recommend. Appreciate y’all

Ro
Review №51

Fast service. Handled my warranty claim with ease.

Ma
Review №52

Not my first time here and always a great experience, today ihad an issue with my key fab (odd request) and called in and spoke with Parker and was professional and willing to help, within 5 minutes repaired my issue. Greatly appreciated. Will be back. Thanks again.

mu
Review №53

Fast and affordable.

do
Review №54

Excellent service, Dan was a fantastic help. Keep him here!

An
Review №55

10/10 HIGHLY RECOMMEND!!Dealt with Sprint for hours and hours, drove to multiple locations only to be told we would have to pay the deductible and file an insurance claim, AND be without a phone for days...INSTEAD we took it here.. Fixed in UNDER 2 HOURS FOR FREE. Very professional staff, and they contacted us when the repair was complete. It was free because the problem was covered under WARRANTY. They just earned our business for life. These guys know whats up!

Ge
Review №56

Take my iPhone 11 Pro Max her get fix in summer time . They stole my Apple battery and broke my motherboards in my phone .just can’t believe this never deal with this place again. I’m going take u guys to court. I had to get whole new iPhone 11 Pro Max phone. Smh

Er
Review №57

Great service. Great price. Friendly people.

Aa
Review №58

Really fast and really helpful. The guy at the front really knew what he was talking about and was super friendly. Would 100% trust them to do work on my phone again.

No
Review №59

I dont think they tried hard enough. I have an international phone which required extra attention, I dont think they looked into all of their options available to help me. They were nice though, friendly enough, seemed smart enough to do the job, just dont think they gave it the old COLLEGE TRY... Will go back with other phones though if I have to... I would tell others to go there, just might have to light a fire under those buns to make it happen when the solution isnt right in front of their faces...

Me
Review №60

Great place to take your electronics. If its broken. Dont toss it aside. Take it to these guys before you give up.

Lo
Review №61

IPhone screen repaired on a Sunday..within an hour? A little pricey but excellent service!

Al
Review №62

I worked with Jay. I am older and I had myself locked out of my iPad. He fixed it and took the time to explain what the password, passcode and Apple ID mean and when to use them. He made sure I had them written down before I left to save for future use. I highly recommend uBreakIfix and am extremely satisfied!

Lo
Review №63

Put a new screen on my phone fast and easy. The employees were patient and helpful.

T
Review №64

Joe was very helpful today. My speaker has not been working well and he cleaned it out and set very clear expectations for me. He was very friendly and professional .

Ro
Review №65

I had at least 5 big repairs done with these guys over the years and the one problem I did have was fixed right away. $100-$120 screen replacements are cheaper than your insurance!

Ho
Review №66

We received such great service from Cameron & Dan! We came right over after work and they did everything they could to get my phone fixed the same day! They had to get approval from samsung to repair my phone under the local heros offer and they stayed over just so they could get my phone done for me! They were very professional and friendly! Would always recommend this location. Great work!! Thank you guys!!

Da
Review №67

Great wonderful place to go. They fix my tablet in minutes and they where polite and friendly

Al
Review №68

Speedy, friendly, and honest employees provide thorough repairs at a great value! Highly recommend!

Ar
Review №69

Amazing staff. Quality products and the guys was so helpful.

wo
Review №70

Great place to get help for phones with best attitude😃😃

Mi
Review №71

Claude was an exceptional employee to represent your business! So polite, well mannered, and knowledgeable in the technology industry. He was so good at all the questions I asked and your pricing was very fair. I will definitely come back to the Sterling Hts. Location and would prefer Claude continues to work for your company!! Give him an increase!!LOL!

An
Review №72

Very good service and very professional. Great value and quality work.

Ma
Review №73

A bunch of dust accumulated behind my front camera and I came in expecting to wait a while and have to pay to get my problem fixed. But Parker saved me and fixed my camera in no more than five minutes! Very happy with my customer service here!

Da
Review №74

Went through phone insurance and was helped every step of the way. Very professional group of people who enjoying fixing devices. I felt my device and privacy was in safe hands. I highly recommend them to anyone that needs their devices fixed!

Da
Review №75

The amazing tech that came to my house to replace my phone screen was absolutely amazing! Claude Peterson was by far a very educated and utmost respectful professional I’ve come across. He dealt with the chaos in our home extremely professional and replaced my device perfectly! This company and Claude in particular is 100% the people you want taking care of your device issues!!!

Ry
Review №76

The staff is super helpful and nice. Service is very speedy. While i hope i dont have anything break soon Ill be coming here again if it does!

BB
Review №77

They werent able to figure out whats wrong with my phone, but at least that didnt charge me for trying.

Sa
Review №78

I filled a claim through Verizon to get my phone fixed, and am blown away with how easy this process has been. As promised, Dan (my tech) called 30 minutes prior to his arrival. Dan was a very professional, and timely. I am so surprised on how quick this was! Thanks again, Dan! Will highly recommend him and UBREAKIFIX to my friends and family.

Da
Review №79

Screen replaced. Not all four corners are in all the way and theres a black blotch on the screen on the side. was gonna do it myself but decided id rather have someone whos done it hundreds of times do it, disappointed. bruh

My
Review №80

Claude WAS AMAZING!!!! Very attentive and very concerned about my situation. Not pushy, helpful. Overall great experience! Dont go to any UBreakifix but Sterling Heights! Trust me!! You wont be disappointed!

he
Review №81

Daniel Davis and Jay were awesome! Highly recommend, they absolutely know what they are doing!

Al
Review №82

Very professional. They did and excellent job on my Note 9 repair. Will definitely take all my future business here as well as send more their way. Thanks guys, excellent job.

An
Review №83

Joe fixed my IPhone X screen and it was amazing. Looks brand new. Best place ever!

Re
Review №84

Very professional! Definitely will be coming here from now on.

Mi
Review №85

This company offers such a great service! Dan came out to fix our teen daughter’s iPhone screen. He was on time, professional and courteous, and he did a really great job. Definitely recommend!

Ju
Review №86

I stopped in with a minor iphone charging port issue and Parker sorted it out in a couple minutes. Top-notch, professional, speedy service!

Ia
Review №87

I went in there because my phone wouldn’t charge (iPhone 7) and we thought it wouldn’t need to be fixed, Darnell tried to clean it at first and using compressed air and tools got it working for NO CHARGE and didn’t try to make me pay for a fix I didn’t need. Super honest and very very nice. Don’t waste your time or money at the Apple store or a different repair shop, I highly recommend this place.

Ki
Review №88

I had an insurance claim on my iPhone battery and also needed a repair on a cracked screen and a new battery on my daughter’s iPhone. Dan and Jose were a pleasure to work with, helped me to get the best price and the work was done super quick! Would definitely recommend and will be returning in the future!

La
Review №89

Had problems with my HP computer and was able to get my laptop back running up in a day. Dan was very responsive and informative with routes I could take in case something else were to happen again. Highly recommend if you have any issues with phone/computer.

Ka
Review №90

I was referred there by Verizon. The service was fast, professional and affordable. The techs were very patient explaining everything. I would not hesitate to go back.Hit them up and check it out!

Je
Review №91

Love their hospitality, very friendly and very professional. Had my parts in stock took me claim right away very fast efficient. Pretty much an all around delight I would definitely use them again multiple times. Thank you for all that youve done for me and my phone is absolutely amazing and back to 100%.

Re
Review №92

I took in a cpl phones and there were terrible and they fixed them with np ive been coming to them for 3 years i highly recommend them

Aa
Review №93

The customer service was great, workers were friendly and energetic. My phone was not charging and needed the connector area cleaned out which I tried but wasnt able to do without damaging the phone. They cleaned out the connector free of charge which was very nice. I recommend this store!

An
Review №94

Brought in a nintendo switch lite for a joystick and sound repair and Dan provided excellent customer service! He was very patient with us and kept us updated as he was repairing it. Would definitely recommend this location!

Bi
Review №95

Awesome help. See Dan

Au
Review №96

Claude came out and replaced my screen on my galaxy s10+ he was very professional, friendly and super fast! I had a great experience and he exceeded my expectations. I would give higher than 5 in stars if I could! Thanks so much Claude you were awesome!!

La
Review №97

Staff was polite, knowledgeable, and professional.

Am
Review №98

This review is long overdue. I got the new Samsung Note 20 Ultra the day it came out and in the middle of setup, I got a blue screen of death that would not go away no matter what I tried. Samsung and Verizon customer support could not help with the issue either and if the Samsung rep hadnt told me to go here, I probably would have sent it back and stuck with my iPhone forever.The wonderful people here were a little stumped at first, but within an hour, my phone was up and working beautifully. I cant recommend uBreakiFix enough!

Ma
Review №99

Great place to get electronics fixed. Knowledgeable and helpful staff.

Gr
Review №100

First time in my life I cracked a screen on a phone. Mike was very helpful and the screen was replaced very fast. Its like a have a new pixel 3xl again. Recommend these guys for any cell phone repair.

Information
48 Photos
100 Comments
4.8 Rating
  • Address:36657 Van Dyke Ave, Sterling Heights, MI 48312, United States
  • Site:https://ubreakifix.com/locations/sterlingheights?utm_source=google&utm_medium=gmb&utm_campaign=sterlingheights
  • Phone:+1 586-272-2105
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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