Great experience joining Verizon network and working with Joseph at the Stillwater location. He went above and beyond in helping me port my line from my previous phone carrier which was a stressful experience. Throughout the process, which took us about 48 hours to successfully port my line over. Joseph was very patient, helpful and really cared about making sure I had the best customer satisfaction and experience with Verizon wireless. He is amazing at what he does and I recommend him.

James was incredible and amazing to work with! I’ve never had such a smooth experience getting a new phone! Definitely recommend working with James!

Stopped by today to activate my husband’s new phone. They were busy but we were 1st in line so only waited about 10 minutes. Joseph was AWESOME!!! He really knows what he’s doing! He helped us more than we ever expected. Now my husband’s phone is activated and Joe showed us where all Tom’s photos were back through 2014! Can’t thank him enough! Pam and Tom

James was very easy and knowledgeable to work with. We had to get two new phones (one a transfer, the other a brand new line). He wasnt pushy and offered us plans that best fit our needs. If we have any questions, we won’t hesitate to call or go back in to see him!

This company is involved in a class action lawsuit for the way they treat their employees. I would highly recommend avoiding TCC at all costs until they change their mindset and actually have a service mentality vs a sell you stuff you dont need or want mentality.

James was most helpful in setting up my replacement phone. He was patient and knowledgeable. He us the best so we asked for him when my husband upgraded from a flip phone to a Smart Phone.

Josh did a great job helping me out with getting a new device. Was very knowledgeable about plans and devices and assisted with the data transfer for a very quick and painless experience.

James was great!! I’ll definitely coming back!

After talking to Verizon tech support for 45 minutes and being told I needed a new phone, I went here where James fixed my issue in under a minute! Thanks for saving me from an unnecessary $1000 purchase!!

Josh made a usually painful experience a very delightful one. Between upgrading and transferring my information I was very happy with my experience.

I worked with James. He was the exactly what you would want as a salesperson - candid and informational. His focus and patience were impeccable. The customer services at this store is why I moved the rest of my family from another carrier to Verizon.

James was excellent, professional and answered all my questions!

Huge shoutout to James for being so patient and professional. I had brought my 18 month old in and during our transaction James had kept my son entertained with videos and games while we transferred my data on my phone. I would highly recommend coming to this store.

My husband and I went to upgrade our phones in Stillwater MN. James was a wonderful staff who helped us upgrade to the next best phones. James also helped us get the best accessories for our phones. Thank you so much James.

James helped me out, he was great!! amazing customer service, super nice guy!

A big thank you to James for helping me set up my phone, since the store in Maplewood would not set it up for me. Very friendly and professional service.

Joseph was awesome! He helped me choose the best phone for me! Will definitely be back!

I was dreading going to Verizon for a new iPhone, as my local Verizon store insists on a touch less experience. I was running errands in Stillwater and decided to stop at Verizon and I’m so glad I did! James was so helpful. I left there with a working phone and didn’t have to spend the afternoon struggling to transfer data. I will be sending my family to Stillwater for their phone needs from now on. Thank you JAMES!

James at the Stillwater location was so helpful setting up my new iPhone! Thank you so much!

James was really good. Fixed issues with my phone

Josh did a great job! Set me up with my first smartphone and walked me through how to use it.

James helped me out with my phone.Great employee!!Should keep him for sure!

We worked with Josh to update our plan and upgrade our phones. Pretty standard info but we weren’t aware of a lot of it as our previous experience was at another location. Josh was so patient and explained things perfectly, we were aware of all the options with unlimited plans, the last guy we worked with at a different location just signed us up for the highest unlimited plan even though not all our lines needed that. We’re very happy with our new phones and new plans. Josh was great to work with!

James was a great help with my phone!

Really happy with the customer service at this store!

James helped me with my phone hes amazing thank you

James, was the most helpful technician that I have ever had.👍when I was down he got my service was perfect! Thank you James

My wife and I went to Verizon in Stillwater MN and upgraded our phones. James was the staff that helped us out. James also helped us pick out our accessories for our phones. Thank you James.

Joe was very helpful with all my needs. Always my go to place for Verizon help.

James helped me out and delivered excellent service.

I just had excellent service from Brian at this store. We had to replace a damaged phone and he had the enterprise and knowledge to do a workaround for security. I highly recommend. He was very patient

James did a fantastic job helping me get a new phone.

So happy with James fixing my phone settings.. thanks

Very open and non-rush atmosphere. Three team members on staff that seem to work smoothly together, knowledgeable about products & team support each other fully. Good conversation going around other than phone sales, contributing to an easy going (but professional) atmosphere. I would definitely recommend this store for new purchases, updating equipment or just there to answer questions in general or inquire on accounts or questions around using your personal phone. Thanks for my new upgrade Pixel purchase...was easy & fun!

Love these guys, very helpful

Josh helped fix a bug in my phone !Thanks so much!

Had a great experience with James and Beth. Knowledgeable, nice and quick service. Thanks again! Happy to be a new Verizon customer.

CJ was a great rep and teacher. Spent quality time with me on my new Note 10+. He explained to me how to use it. So happy you hired him! Will come back for further purchases.

I stopped at this location to open my phone line. While there I worked with James the sales guy who deserves a huge raise. After having about three hours worth of phone tag with tech support he finally helped me get setup. I am extremely impressed his services and patience!

James helped me with my phoneHe was great !

James did a great job answering questions and getting new phone set up.

James did an amazing job for me today, very helpful!!

James is amazing! Super great support!!

Joseph was very helpful in navigating me through the process of setting up my Mom who lives at a nearby senior health care facility with a new Verizon phone. He was very patient and explained everything extremely well.

Christopher did a great job with my wife Connie and I upgrading our phones especially with his expertise and kindness.Thanks Christopher for us again.Richard Marlow

Horrible service!! Never answered phones! Ordered 2 phones but they sold them before I got there! Already put $ down and Sam said there was nothing they could do about it. Bad customer service! Will never do business with them

Fantastic experience! Patrick answered all our questions, was patient in helping transfer data and set up two phones, and let us know we could call or come back if we needed additional help on our two phones! Thank you!!!!!

Joe was a very helpful sales rep.

CJ was incredible! He helped me in every way and was incredibly patient. I will be sending people over to him when ever I get an opportunity! Nice work!

Cj was very patient as well as infornative. I asked questions and he very patiently answered then. Very pleased.

CJ was super helpful, friendly and knowledgeable. Explained what he was doing & why. Definitely recommend!!

CJ wasVery helpful, nice conversation, so ful of knowledge and quick with transferring the phones We like this Verizon store.

Great employee cant remmeber name he is out of Columbia heights works Sundays st this store. Highly recommend!!! He rocks

James helped me at the Stillwater Verizon location. He is very knowledgeable, Highly recommended for all your phone needs.

James was be help with phone I would never recommend anyone else thank you

Helpful, patient and entertaining. My phone was not cooperating and CJ solved the problem!

Great customer service, very helpful. The best

James did a great job helping me out! Could not as for better service! Thank you!

James was super awesome.

Cj did a great job setting up the new phone and making sure everything transferred. Thanks

Horrible customer service. I placed an order online and chose in-store pick up so that I could get the phone same-day. I got the confirmation email and it stated another email would be sent when the phone is ready to be picked up. Meanwhile, my card was charged for the phone. After 3 hours go by and it’s getting to mid-afternoon, I call the store to check on the status and am told that there is another guy who stated he wanted the phone and they are giving him until 4PM to come get it, and only then will they give me the phone that I have already been charged for. If I want to cancel my order, he “thinks” the order will automatically cancel when the system shows that I didn’t pick the phone up (you have 3 days to pick up before they cancel) and then my money will be refunded in about 12-18 hours after that. I tell the guy that I have an hour drive to get there and he relays this to his manager who says “if it takes an hour to get here then she will be within 15 minutes of the 4pm cut off time so tell her to come”. I ask what happens if this other guy shows up while I am on my drive in and the manager says that the phone will be given to the other guy. They had absolutely no business charging me for a phone that they didn’t have available. I will be calling Verizon and telling them to refund my money, and I will be going out of my way to tell people about the horrible customer service here.

I broke my phone for the first time in 23 years and stopped in to see what my options would be replacing it. I think it was the store manager that assisted me and he was knowledgeable and very helpful. Plus they open at 9 am, an hour earlier than some other Verizon stores.

Spent 2 hours at Verizon in Stillwater merging family phone plans with CJ and he was so helpful through the whole thing. He solved all our problems and we were so grateful at how friendly and professional he was.

Patrick was extremely knowledgeable, helpful and patient. Amazing customer service. Highly recommend.

James got me going again with my phone.

They are just a 3rd party store that sells phones. If you are looking for overall customer support, they are not in that business.

Andrew sold my husband and I our phones and the process was very efficient and smooth in the limited amount of time we each had and he was very knowledgeable! The next day Daniel worked with me for over an hour helping me set up new phones for myself and my 100 year old Dad. He was especially helpful in making my Dads phone as user friendly and functional as possible for him who has limited vision. He was extremely patient, knowledgeable, kind, and respectful and has excellent customer service skills. Great people skills! I learned a lot in the time I spent with him. Thanks for the all around great experience!!!

Was helped by CJ. The service was awesome! Very helpful!

CJ was an amazing help! He sat with me and my mom getting her phone fully working, and was a hoot and a half to chat with while her figured everything out.

I live in Stillwater, Mn.I have a Note 8 and I wanted a new phone with tons of storage so that I could take thousands of photos and keep them in storage on my phone (as well as in the cloud). I purchased a Note 10+ with 512GB. I wanted all of my photos & data to be transferred from the Note 8 to the 10+. I have Zero tech knowledge and using these advanced phones are not easy for me. Brian, Steven and Patrick spent over an hour with me transferring hundreds of photos form the Note 8 to the Note 10+ and helping me to understand my new phone, explaining and showing me many features of the Note 10+. They were Extremely Kind and Very Patient with me! I needed a lot of help and they made sure that I was satisfied! I am happy with my Note 10+ and I am very grateful to Brian, Steven and Patrick: they are extremely Thorough, Helpful and Professional, as well as Kind and Patient. Thanks Guys!!Patricia Makowski

CJ was really helpful! Got my iPad back running in no time!

CJ was amazing! Patient and personal and I cannot thank him enough!

James, Patrick and Isaac were super helpful and knew their stuff. Great experience completely!

Patrick took care of my buddy and I exceptionally well. Very polite and helpful. Answered all my questions and gave us a great veteran discount. 10/10 recommended to anyone looking for a great plan with great customer service!

. If youre older and need help like me this is definitely the place to go. Everyone very helpful and knowledgeable.

C.J. was very helpful and we had a great experience!

These people were amazing. They greet you and help you in a very efficient manner. Not push, dont try to sell most expensive things that dont suit your needs. Help me by letting me charge my phone for an hour even though I had to go back to the point of origin of my transaction. They couldnt sell me a thing but offered me a very comfy couch and some water while charging my phone for me. WHAT WHO DOES THAT. Ill tell you who Verizon on Roberts St. in West St. Paul. KUDOS x10

Very helpful with purchase, transfer info etc, new phone, instruction...

I’ve been with Verizon since the late 90s and have consistently had great service but recently I received EXCELLENT above and beyond service from Pat at the Stillwater store! I could not have gotten my problems straightened out without his very kind and patient help and it’s people like him who keep me and my family (and my family business plan!) verizon fans!! THANK YOU PAT!!! :)

James, Patrick and Isaac were absolutely amazing!Super knowledgeable, great service, was a fabulous experience!!

Daniel Perry helped my Mother and I get a new phone & tablet today. He did an amazing job. He was very knowledgable & answered every question we had. He has excellent customer service skills and is a definite asset to your company!

Great store. Helped me pick out a great phone and a great plan. Thank you!

James was great, super helpful! Thanks

Brian was calm, knowledgeable and efficient. He made switching to a new phone painless. And even did some extra research on a phone my husband asked about.

Every time I visit this location I am pleasantly surprised by the service I receive. Not sure if it’s Verizon or this store in particular, but cell phone customer service has improved dramatically from the old days and other providers. Manager Pat bent over backwards for me, despite being short handed with some unplanned staff leave.

Beth was super helpful and informative!

Patrick was awesome, fantastic service as always, highly recommend him and his team!

The gentleman who helped me was very knowledgeable, patient, and quick. No waiting in line either.

I had probably the best customer service experience of my life earlier today at Verizon in Stillwater, (thanks to Mario) and felt compelled to write a review. I was upgrading a previous phone, and the process has never been more painless, professional, or efficient than what I experienced today. The man laid everything out so clearly, and was so honest and helpful about options and information, (yet not pushy at all!) I was blown away. Super fast too! Thanks so much Mario!!!

Very friendly and helpful staff! Highly recommended. Loved working with Patrick and would definitely stop back again.

While it may just the associates I dealt with, we did not have a good experience upgrading phones and plans. We went in to buy a very popular phone and they didnt have any in stock. We had to wait for it to be delivered and they would call us when the phones were in. A week goes by and they dont call, so I called and they had had the phones for a few days. Go back in and get them and upgrade the plan. Associates were not very knowledgeable in answering questions. Left thinking we had our new phones AND plan upgraded. Come to find out 2 months later that they were not upgraded at all. Called in to upgrade the plans, didnt have password so let them go to find that. Found it 5 minutes later and called again only to be told they cant upgrade over the phone. 2 different messages here and not even so much as an apology for screwing up.

I cant thank Daniel enough for having the patience and taking the time to show me how to use my new smart phone. I came into the store very frustrated not knowing anything and now Im feeling a lot better it! THANK YOU DANIEL!!! You rock!

Phil was so knowledgeable. Very smooth process. No wait. Stepped up to the counter, sat down and Phil handled everything. Very good customer service. Highly recommend.

Joe was excellent

Service, knowledgeable, post-purchase support -- all top notch.Went back today (11-15-17) and the support is still fantastic. As usual, got a fast greeting, thorough billing and plan support, recommended product options, and are open to questions, which were accurately answered. Even double-checked the billing stuff to make sure. Extremely helpful and great experience from Duke, Nick, and others in the past.Not sure why TCC Stw gets a low rating, theyve been constantly phenomenal.

CJ took care of me very well.

Daniel helped me when I came into the store. I had questions about using my devices. He was patient, respectful and knowledgeable.

Daniel was most helpful for my co-worker and myself with our existing iPhones!

James is dope thank for the help

Patrick and Jospeh rock, they helped me a lot with my technical help. Come see these guys if you need some help!😇