If I could give 10 stars, I would. Dave and Lynn are awesome people. They provided more help and a sense of relief than I could have imagined. I would recommend my parents to them as I know they would be in great hands. Thank you Dave and Lynn. I’m so happy our paths crossed!
Dave was super pleasant! He made my experience incredibly convenient and easy. I am happy to have found a home for my trailer.
This is an amazing place to store your belongings. You couldn’t ask for nicer people in the office. It’s extremely secure, very well maintained, and is conveniently located. Did I mention the wonderful people in the office? You can’t go wrong storing your things here.
Went to American self storage for RV storage, met Lynn and Dave, super nice and a very straight forward process to get an RV space to store our trailer. The facility is clean, well kept and they explained all the billing and rules for the property. The access times are great as well 6am-9pm which works great for me. Overall just starting out the rates were good and the accessibility sold me. Thanks Lynn and Dave for the 5 ⭐️ ⭐️⭐️⭐️⭐️ Service .
Friendly staff and great service... Attentive to my needs. Thanks!
Staff are very nice and helpful as well as very clean property I can honestly say this is the best experience renting a storage unit. And I recommend renting a unit from American self storage
Lynn and Dave were wonderful to deal with during our securing storage for our motor home.Very knowledgeable and excellent when informing us about the facility, rules and security. We feel secure about our choice in picking their business. Tim and Deb.
Just got a spot to store my truck while I transistion equipment, trailers and some trucks to Texas. Reasonable prices, good friendly customer service and a ton of cameras.
The service was excellent Dave and Lynn are upfront informative and kind at the same time and thats what I appreciate 👍
Very good customer service and best price in town
We received great customer service!! We are very satisfied with your business.
I like them very much they are very friendly and kind to you when you come into the place. they are nice people to know. paul
Staff here is wonderful and understanding!Thanks for all your help
If I could give a 0 star for safety and customer satisfaction I would. Our motorhome was vandalized, our CAT and OT sensor were cut and stolen on their property where we pay higher rates than their competitors to store our second home safely which is gated and you need a code to access but they did not take any responsibility for the theft. When we reached out to the manager, Lynn for assistance she didn’t offer any, ie go through the tapes, speak to staff, investigate or even apologize and basically said that’s why the client should have insurance. If that is the case then why even have cameras and a gate that requires customers to punch in a code to gain access?!?! A complete joke of management and security.
I hope I never have to use this storage ever they go up every year and this time they went up in January and just went up again for September 1st and for a 10x10 $175 is way too much money for that little bitty storage so I found another storage which is way better and I got a bigger space so shop around and find another storage dont use these people
They have set up everything to help everyone to be safe, and they make sure everything is clean after each person that leaves.
Great service during COVID. Very quick and easy! Plus the storage space is perfect for what I need (queen mattress and a lightweight sofa) and clean.
Theyre professional, polite and will help you in any way. Above and beyond the call of duty
Clean grounds, many cameras, multiple exits, friendly staff
A good place wife and husband team respectful and work with you.
Good public relations and units are clean. Enjoy office personnel.
This storage facility is wonderful! Its very clean, secure (each individual unit has an alarm system!) and the managers are simply the best! They are quick, helpful, knowledgeable and extremely friendly with everyone who walks in. Five stars for Dave and Lynn!!
Great price good people Albert was extremely helpful and made payments easier.
Nice clean and secure place..i feel very comfortable with my personal belongings that could never be replaced being there.. and the owners are wonderful people everyone who works there are great. This is my first time having a storage unit and I picked a great company on my first time!!
Very friendly and helpful staff. Storage units are clean. Didnt know I could reserve a storage unit, huge plus! Overall, excellent experience and would definitely come again for future storage rentals!
Best prices in town! Thanks to Albert for doing everything to make our experience here better! You rock! Would gladly do business again!
Very poor management skills. If you’re a minority stay away from this place. They go out of there way to make you feel uncomfortable. I was trying to exit at closing time and was almost injured due to there gate shutting on me. Instead of helping me they waited 1week and told me I had to pay for damaging there gate. They where very rude and disrespectful.When I asked to talk with the owners the lady responded by saying she was the owner. These people are negligent when it comes to safety.I would not recommend this place to anyone.
Fast and courteous.
Christine was great help today!! Due to traffic coming from Hayward to Stockton I was running late She stayed after 6pm for me or I wouldn’t have been able to get my u-haul and get whee I need to go. Thank you again for being so helpful I appreciate it.
Very Polite, very courteous and professional. Entire place is so clean and spacious!🤗 They even offer you kits for moving at a very reasonable price.
The staff was very helpful with us on the units that we wanted and giving us information about the unit I was looking for.
Worse place ever they hide information to make you pay more they try to get every single penny charge 25 dollars extra for 24 hours access plus they are the most expensive storage in the area really bad customer service
Very good place to store your gear, autos, trucks, boats or RVs. Clean and well ordered. Very well managed! Lynn and Dave the managers are very attentive to their customers needs. They are very friendly and always willing to help.
It serves the purpose. I understand how switching computer software can have its glitches. Nice secure facility given its proximity to the city of crime.I would recommend.
This is a self storage company I’d recommend. Anytime I’ve called or gone into the office, those working there have always been pleasant. I’ve been there for about 6 months, I’ve never had to deal with rodents & the surrounding area is kept clean.
I have stored vehicles here and have a locker, facility is always clean and is very secure. The staff were helpful and nice! Thanks!
Great place customer service was 5 star plus luv Dave and his wife they are awesome if u need storage space this is the place
Great customer service and cleanest facility in Stockton. These guys really know how to treat people right and I will be a long term customer! Thank you James and Albert
The Cleanest, safest, most professional storage I have been to. Staff was kind and helpful. Operation hours were very convienent! Definitely would recommend! 👍👍
Good Service Albert got me in and out quick Fast,Friendly and really cares about his Customers 10 Stars if I could No better Storage place in Stockton compares
This storage facility has the most unprofessional, rude and prejudice management. Ever since new management took over 3 or 4 months ago. They have total disregard to the safety of tenants and worry more about how they are getting their next dollar by charging outrageous fees for invalid reasons. If you ask what it’s for they threaten to charge you for something else RUN THE OTHER WAY do not get caught up in any rental agreements with place.!
Albert helped me with all that I needed greatly thanks !! Great spot for storage
Very good customer service here. Worked a really sweet deal out with this company. Ask for albert, he is THE MAN!!! 👌
Ive been a tenant at this facility for over 4 years. Inever had a problem. Its Safe, clean and affordable.
Kept clean and secure. Reasonable rates. On hwy 4
My experience with American Storage was great.Very well manage👍Love the prices$$$
I stopped by American Self Storage Of Stockton to rent a space and i had a great experience and they were very kind and respectful.. Thank You😊
Excellent customer service, great move in prices. Good security
I have rented here for several years, there has been problems years ago but the new owner and management improved the facility.. the staff are friendlier property more secured and onsite management are more alert property is clean and safe, I’ll continue to store my vechile here . Thank you
Best price I found so far for my size unit. Safe and secure
This location has made major improvements with its new managers!Keep up the great work!
Great customer service, covered parking and 24 hour access for my work vehicle, this is Stocktons best deal and its easy to get to and access your vehicle
Great service, great people, clean and safe place. my family loved it.
Great. So nice. And great customer service.
Very friendly staff and very clean and highly secured!! HIGHLY RECOMMEND!!
They didnt even report when my RV was broken into twice according to their surveillance
My sister rented this storage after her husband passed away the July before last then it changed ownership and it has been hell for her. Just this month she has been told that she owes 100 dollars more then the two and change she had been paying. Now worried that she will lose her storage we are on our way to find out whats going on. As new owners they should at least of notified existing renters well ahead of time and any changes in time and prices
Love their reasonable prices and no extreme rate increase after 2 months.
The storage prices are competitive to other facilities nearby, easy access secure storage.
This place has the best managers in Stockton and has amazing deals on storage units and RV/boat parking spots.
Friendly staff rapid service
I called the 800 number and made a reservation. A unit came available and never got a call back. Its been over a month and I still have not heard nothing. Heres a picture to prove my reservation. Horrible service. Dont rent here.
Great customer service and a clean and safe storage facility.
Always a pleasure to do business with great employees and a clean facility
Has great customer Service and works well with clients
Great Service and very nice people!
The staff are very friendly and the facilities are well maintained. Wouldnt store anywhere else .
Sad that this place switched owners 3 times since we rented! And each time charged more and more reguardless, that We were there for 7 years! And on top of it all the sprinkler system leaked in our unit, and they cut our locks.
Friendly & Convenient. Very Clean & Tidy.
Great place...Very friendly owners
Well well kept cleaning at all times of the day
Good food good price...
Surprisingly dirty, i rented here in the past, was looking to again but it sure was different . Alot cleaner...still have friendly office staff, but needs more maintenance /pest control
Great service and great cleaning quality!
They couldnt accommodate my situation based on my situation, but something tells me they could have if all the condition are in line with their practice...
Friendly and helpful office team.
Quick fast and easy!!
It was a mouse in my unit and I didnt have none when I moved in! And they would not help said they would give me some traps! Im scray of mices
Very professional and friendly and clean, unlike other storage places we have visited..
Staff is friendly and the place is kept very clean.
Managers had ideas to help me rent the least possible storage (less $) yet still meet my storage needs. Thank you!
It was clean, and safe area
Great service and support!
Very kind service
Great customer service
Great employees
GREAT PRICES!
Storing stuff is a bad idea
No storages
Friendly staff and its clean
Great
Amazing service
Way to expensive
Love it
Good price for rent very safe very wide entrance