I had a great experience at Audi Stratham. Purchasing a new vehicle can be stressful, but it was not this time! Rich (sales) and Anthony (Finance) were so helpful, informative, down to earth and most of all - no pressure. It was fun, fast and easy and I LOVE my new car. Thanks, guys!

Had a great experience with Audi Stratham, and I don’t say that lightly. I stopped in with a service question about a car I recently purchased from another dealership. The service department was more than happy to help. Kevin and Keith were exceptional. Made an appointment, got my loaner, communication was great. I will definitely be servicing my Audi there from now on. Keep up the good work guys.

I went in to buy a used Audi SQ5 I worked with Katie and she was amazing she helped me find the perfect car and made sure all my needs were met. I also met the sales manager Dave and he was amazing he came out and explained the numbers for my trade and made sure I got the best deal possible. Nick was the finance manager and he made sure all the paperwork was clear and easy to understand. Overall it was a great experience and I love my new car. I would recommend Audi of Stratham to everyone.

I had a freak incident with my Audi over the weekend. When the dealership opened on Monday my car was towed in. I spoke with the Assistant Service Manager Chuck and worked with him from start to finish. He was able to get the part and work under Goodwill Repair. They were able to provide me with a loaner car as a courtesy. It’s never fun to be in such a predicament but I was grateful to Chuck for being kind and patient with me. The work was done efficiently on my car and it’s good as new. Happy Audi Owner!

Excellent buying experience. Chris and the rest of the staff were great to work with. No pressure and got me everything I needed in a timely manner. Definitely recommend.

Terrific experience working with Audi Stratham to acquire our new Q3. We worked with Erick who helped us find the right car and kept us updated on when it would be on the lot. Chad the sales manager was great to deal with and Anthony (business manager) made pick-up a breeze, walking us through the service options in an open, non-pushy manner. Great job folks!

Needed repairs were completed on time and for the amount estimated.And, additional service/repairs were identified for the next visit.Overall, great service.

Very irresponsible crew. Replaced my q5 oil pan seal($1000), it comes with 1 year warranty. The oil started leaking again, I called them 3 times all they would say is will talk to the manager and call back. Never got any calls back or the issue resolved. Had to pay $1500 from my pocket to replace the oil pan. Very poor customer service and bad job done in replacing the oil pan seal. I would love to give no star rating instead of 1 star rating.

We purchased our Q7 over 5 months ago, we have still not received our license plates. We have contacted the manager several times and received very limited communication back, with no solution. This poor level of service for such a large purchase is unacceptable.

Received outstanding customer service from Kevin Schofield. Thank you Kevin!From J Hoff

The folks at Stratham were the best sales people we have ever purchased an automobile from. They went above and beyond the call of duty to satisfy our needs.

Outstanding service once again. Kevin Schofield is great

Always helpful great service and timely. Love online booking

Best car purchase experience Ive ever had.Entire staff was great and sales person Wayne Lucier was great.

Bad experience with this dealer. Especially dealing with the sales person Maggie. Called over a week ago interested in an exclusive color Audi S4. She sounded extremely uninterested in helping from the start or even trying to get a sale. Had to call back multiple times asking if she would be able to get me some pictures of the vehicle as I was a serious buyer ready to buy that day. Last straw I called 6/16 and she stated she would call me back in 30 mins. Of course never did. Ended up purchasing an exclusive color Audi S4 from a different Audi dealer who wanted my business and didn’t make me feel like I was bothering them asking for a couple extra pictures of a 40K+ car.

Kevin Delay was an absolute pleasure to consult with for the service of my S6. He listened and was knowledgeable about what he was talking about. I highly recommend working with Kevin if you have the chance!!

Want an Audi? Want to work with a young pro who is honest, attentive, and responsive and puts you first? Then ask for Nick Ciminera. Everything about the ordering and purchase process for my 2019 Audi A5 Cabriolet went smoothly. Beginning with Nicks responses to emails during the research phase, through the first meeting/test drive and then during the negotiation and finally through delivery were top notch. I wont hesitate to buy from Audi Stratham again because their management is bringing Nick along the right way. Sales management was direct and straight forward with me as well, which is very much appreciated. We agreed on a good deal (researched ahead of negotiating). I was considering a BMW or Mercedes in the same class, but after driving the Audi, getting advice from a friend who is an auto industry analyst, and working with Nick, I didnt even bother to look at the others. Why both when the perfect car was the Audi, I could order it with what I wanted, and the people I was dealing with were respectful and easy going? Even met the GM in passing and she was great - these people dont put on airs, they are just real people earning a living and representing an awesome brand of vehicle.

I had an amazing and unique experience with Stratham Audi. My family and I drove from Colorado to Massachusetts to pack up a house we sold. We were visiting someone in Rhode Island and on the way home, the car slipped out of gear on the highway. I pulled over and couldn’t get the car back in gear. It’s a 2020 Q5. Instead of calling AAA, I called Audi. We were two hours away from home and I wanted the car towed to Stratham instead of a local dealer, which they did. If I had AAA do it, it would’ve cost me hundreds of dollars. The next day, Saturday morning, I wake up and by 8:00am I received a text from Chuck Shaw, the assistant service manager to confirm my car was at the service center. In short, the transmission had a major problem and they had to order a new one which they couldn’t do until Monday. I was moving out of the house the following Wednesday and had to leave by Thursday morning to drive back to Colorado, so I had no where else to stay. Chuck, on Monday, ordered the transmission and was able to OVERNIGHT it. They pulled the transmission on Tuesday in preparation, installed it, tested it, and got it back to me Thursday morning for my trip. I’ve had many experiences with car dealers and never had this kind of attention and service. Chuck and his mechanics did an amazing job.

Service department is great and what you would expect with Audi.

Absolute joke!They knew well in advance I was coming to test drive their used Audi A-6 3.2 white on beige.Said theyd have the car pulled up & all ready for a test drive.Arrived, car not ready-Finally took the car for a ride, MMI wasnt working-obvious electrical problem.It had bad cv boot or something wrong with the frame or wheels, had a vibrating shotty feel.Took it right back.NOT impressed.Michelle the sales girl says to me, Wait let me have you speak to Dave and you can explain to himI said tell him yourself!You guys shouldnt line up test drives on cars that are clearly not in condition to test drive!Waste of time and a 2 hr drive!

This was the best experience Ive ever had buying a car. I shopped around at a few other dealerships and there was no comparison--I really appreciate Audi Strathams low-pressure, customer-centric approach. When the right car (a beautiful certified pre-owned A7) appeared in their inventory I jumped to give them my business. I also cant say enough great things about Rich. He was attentive, helpful, fair, honest, and patient with me (which is really appreciated because I am not the fastest decision maker).

My experience was all you could ask for and more. Kevin got me scheduled in a timely manner and had my car finished exactly when he said it would be and honored the quoted price he had given. To top it off, my car was also detailed and looking beautiful when I picked it up. The best Audi service department I have ever been too; would recommend them to anyone! Thank you again!

I have always been very pleased with the service at Audi of Stratham. They are professional, respectful, thorough and lovely to work with.

We were on vacation visiting Portsmouth when the check engine light came on. I drove to this dealer about 4:15 pm, they took me in right away after I told them we were on vacation and heading back to Ohio.It turned out the thermostat sensor was having a fault code. Now, they could have scheduled an appointment and I would have have to have stayed maybe another night; but they reset the code and assured me it was okay - as long as I brought her in to my local dealer -ASAP.When I got home I did two things, got her in the shop and bought a Thank You card. I was so impressed with the over the top customer service I put in a few bucks - to buy pizzas for the folks in the work bays. Service like this is a buy-in from the top / down- I dont know whos in charge - but if I lived up there - they would be my dealer.Thank you

Kevin in the Service group is terrific

Just had my RS7 in for standard service at Stratham Audi. They make the entire process perfectly easy and pleasant. They do great work. They get everything done the right way the first time and the service team is friendly and professional.

Audi Stratham is great. Chuck Shaw helped us with the entire process when we recently brought our vehicle in for service. I would recommend him to anybody! The dealership was clean and everybody was friendly, which we really appreciated.

Every interaction Ive had with the service department has been bad.They spilled oil on the head of my AudiS5 and apologized offering a free detail that consisted of a dirty rag car wash and vacume.They dont return calls at any level in service and management.I called customer service at Audi North America and gave them a complete rundown on the non-existant level of customer service.Stay clear of this dealership. Read all the reviews on sales and service.They suck!

Great place!! I’ve been doing business with Paige and her team in the parts department for years as a manager of an independent European repair shop. They are always professional, always attentive to our needs and customer service is clearly their priority. If you’re looking for an Audi dealership to do business with, this is the place, even if you’re not close by.

My daughter had been inquiring about an suv that was on their website, and decided to call to make an offer. The saleswoman answered pleasantly at first, but didnt like the fact my daughter wanted her to bring an offer to her manager. The saleswoman stated he would never go for it. So my daughter asked her, So you wont ask him? She stated, no. I thought it was the managers position to say no to an offer? maybe Im wrong. This saleswoman needs a class in business and how to speak to potential customers.

Super friendly, knowledgeable staff. If they dont know the answer themselves, theyll get it for you.

Chuck over at Audi went way over beyond any of his duties of helping my family and I from being stranded out of state, away from our home in Texas, with no where to go. Our car died leaving a pharmacy and I had my toddler, dad, dog, and luggage and since Covid has made everything difficult and being a Saturday afternoon, transportation wasnt easy to get or find anywhere. He made phones call for me and eventually we got a solution that worked! He definitely saved the day and this family! Upon picking up my car, he greeted me and was very personable and made sure I was taken care of! He showed top notch customer service!

I had service done at this dealership and have purchased cars from them. They are fantastic! Kevin and Chuck in service department are very informative and helpful! Highly Highly recommend

Dont go to this dealership if you are looking for an Audi! I was considering on buying an SQ5. The sales associate by the name of Chris Drew helped me out. This associate has the worst sales etiquette. He basically lied to my face about getting financed, he tried to take credit for a pre approval from my own bank that I went to the trouble getting. He then tried to guilt me into being obligated into doing business with him saying that he and the finance manager went through the whole trouble on getting me approved. He then said over the phone that he was in the process of getting me into a Q3, trying to obligate me into doing business with him. This place should be closed down if this is the kind of people they have working there. An this was my first experience with Audi in general and this is what I receive. I did end up buying an SQ5 from another dealer for way less than this dealership. So my recommendation to anyone who is searching for an Audi is to avoid this dealership and to avoid CHRIS DREW!

Paige was extremely courteous and helpful. Not my first time at this dealership and every time I come in, everyone is super nice and genuinely cares about making the customer happy.

This is the second time that I get a new vehicle through this dealer, first time was great - no complaints. This time around was by far the worst experience I have ever had at a dealer. The salesperson was not knowledgeable in the vehicle (we had to ask another salesperson to answer our questions), once you sit down with finance they pull the bait and switch game on you, then upon delivery of the brand new vehicle, the windows were filthy, the stereo speakers werent working properly and all 4 tires were under inflated (to which we were alerted by the dummy light system). They NEVER called, texted, or emailed to see how the new car was (Ive had it now almost 3 months). I would never recommend this sales department to anyone.

I had a very positive experience with Audi Stratham. Chris Drew is very knowledgeable and helpful which made the purchase process enjoyable. The Sales Department, including Internet Sales, and F&I all assisted me in the transaction within the dealership and then through completion out of state. If I had a particular question that could not immediately be answered, someone from the team was there to provide an answer and/or solution. They truly live up to providing outstanding personalized customer service which one expects from a premier brand which is Audi. Well done.

Bought a used A5 Sportback there - came up from Western Mass to do it. Wayne Lucier is a real pro. He made the entire transaction incredibly smooth and seamless.

Worst dealership/auto shop I have ever worked with or heard about. The customer service is beyond awful. They make appointments only to get you in, then keep your vehicle for days without looking at it or letting you know what is going on. Their service rates are astronomically high-$150/hour. They are more than double the standard rate. Truly, truly, the absolute worst dealership/service center ever.

Sales and service are Top notch! I purchased a vehicle on New Years Eve and they stuck around until 7 pm to accommodate me. Everyone was very friendly and helpful

The service department was extremely helpful and courteous when visiting. The service advisor also take a few minutes answer some questions I had about a few cars that I was interested in as well. Would recommend

Went in for routine maintenance. When I picked the car up it had a film on it as if someone washed it with dirty water. Not going to complain about a free, albeit bad, carwash. Once I got it washed properly I noticed tons of scratches in the clear coat (picture in the photos section). Makes sense if someone was using a dirty rag and water. Service guy was nice enough saying hed have it detailed at no charge. Told them I dont want a detail, I want the scratches they put on it removed. They kind of assured me that theyd get them out. When they text messaged me to tell me it was ready I asked of they got the scratches out. They urged me to keep in mind that the car was 4 years old and told me it looked great but dodged the direct question which raised my suspicions. Picked it up today and scratches are improved after buffing but theyre still there. Now Ill have to pay $1k to get the clear coat properly fixed.Very disappointing, I did a lot of research on this car and the family and I really enjoy it. These guys may have turned me off to Audi and Porsche for that matter because they use the same cleaning facility. Imagine if this was your $100k+ Carrera?! Sucks all around.I could see this happening at a bargain or discount maintenance shop but not at the dealership where you pay $200 for an oil change and new spark plugs.

The people at Audi of Stratham could not have provided a better experience than they did with our latest vehicle purchase! Rich Candela was great to work with and really helped make the process simple and straightforward. We highly recommend Audi of Stratham and Rich!

Brought my A4 in for its 35K service and was very pleased. Ethan took great care of me and my car. I will definitely return for all service in the future!

I had a wonderful experience with everyone at Audi Stratham. I worked with Nick Ciminera. He was great. He was always up front and honest, and above all, helpful in my making the right decision. David Perry was also great to work with. I was very appreciative of their transparent process in buying a car.

Dave Perry and Nigel Reed were exceptional to work with. They worked with me in a low pressure environment. I have purchased a number of new vehicles at non Audi dealerships but found this experience one of the best.

The service was fantastic! We got a beautiful car and great first experience with Audi.

Service department seems completely disorganized. I brought my A6 to them last fall for a service and they forgot to do part of it so I had to bring it back and waste another 2 hours of my life. While they are very nice and have a nice waiting room I would prefer they do the work right the first time. Recently, I tried to schedule a service to get a recall done and nobody bothered to return my call or reply to my text message to make an appointment. I will try Nashua.

I would recommend this dealer to anyone looking for the best German engineering has to offer. You cant go wrong with Audi and you cant go wrong with Audi Stratham. Rich was a very helpful and informative salesman. He had answers or got answers for all my questions and made sure I was 100% comfortable with my A4 before driving it off the lot.

I had previously written a glowing review about Audi Strathum but now must amend it due to circumstances that occurred after the car was delivered and paid for. I had overpaid for the car by $1000 but when I received the refund check it was only for $851 as someone at the dealership unilaterally decided to withhold money to pay for something I was not responsible for. Then, when I received the car (I live in Atlanta) there was a 4 inch tear and some punctures in the rear deck because someone had not inspected the car properly before sending it to me (which they admitted to). I had 2 people look at it. One from a list Audi Strathan sent to me and one who does all the Audi vinyl repairs for Audi Atlanta. The first man suggested I take it back to the dealership as he felt it could not be fixed to an acceptable standard. The second person (the person who does the work for Audi) warned me ahead of time that because it was deep and through the whole vinyl, she did not know how good it would look. Well she did her best but it does not look great. Unfortunately, the Audi Strathan called me to specifically tell me that they would only give me $200 to get the repair done (because that is what they felt would be a fair cost to fix it even though they never saw it in real time) but if I wanted to do more the cost was mine to bear. I did take it to Audi Atlanta and the estimate to replace the panel was $675. Unfortunately I had already paid the $200 to the first person otherwise I might have considered paying the difference in cost to get it replaced.I did eventually get the $159 and $200 for the repair. Bottom line I would not suggest buying a car online from them and having it delivered without seeing it first and settling the financial issues in person.Addendum: I did send emails to the GM and managers of used cars but nobody ever called me back. That says it all right there. Why didnt they call me?????

My experience at Audi Stratham has been inconsistent ( no follow up, misquoted pricing, etc. ). I was pleasantly surprised last week when Cassandra handled my repair. From her answering initial phone call to diagnosing the oil leak to securing a loaner to part order and repair she was professional and efficient. Thank you. She is a welcome addition to the Audi Stratham Service Department.

I brought my son to buy his very first car at this dealership and we were not disappointed. We bought a used Honda Accord that we found on-line and set up an appointment to test drive it. When we arrived, we were treated incredibly well and made to feel welcomed and relaxed. Our salesman, Wayne, was the perfect person to deal with. He was informative, helpful and very personable. I loved that there were no high pressure, no gimmicks and we were treated with respect. I was so glad that my son’s first car-buying experience was such a positive one. We travelled to this dealership from Maine and it was well worth the trip! Our son LOVES his new car! Thank you!

Our salesman was great but our problems started after the car was delivered as it had a 4 inch full thickness rip through the back deck. The salesman admitted not checking the car with the top down so he did not see it before sending it out. Upon delivery (in Atlanta), I notified my salesman of the defect and he sent me a list of 3 companies they had found on the internet that could fix it. The first guy said he could not fix it adequately. Then I took it to the person that Audi Atlanta uses for vinyl repairs. She made it clear to me that she did not think it would look good but the dealership informed me that I would only get the $200 and no more for her services or to replace the deck (est: $675). Having never seen the 4 inch the dealership determined that that was all that was needed to fix it. Unfortunately, it came out looking like the car ha formed a scar. None of the managers I contacted, include the manager of the dealership (Frank McClughlim) and the used car manager (Dave Perry) ever returned my multiple calls. So I started a ticket on the audi talk and spoke to Caroline J on June 6 or thereabouts. Since then absolutely nothing has been done except my receiving weekly emails (obviously automated) that I would be contacted the following week. I sent her and email and left her multiple messages to call and or send me a final disposition and I have heard NOTHING from her either. Turns out they have no authority over any of the dealerships so she could not do anything either, I have had great experiences with my local Nissan and Hyundai dealerships and expected, at minimum, the same level of customer service from audi yet I have received nothing except a car with a damaged deck. The dealership should have checked the car completely before sending it out and now should replace it as the person they personally recommended or the one who works for Audi Atlanta recommended. Dont bother submitting a ticket to customer care as they will do nothing, have no authority over the dealership (Caroline J. told me that) and did not even have the courtesy to send me a final disposition or tell me in person there is nothing more they can do.7/16 - Well,, surprise, surprise, Caroline J called the day this appeared in the reviews. Dorie is a healthcare worker and is working and unavailable all week. She called Caroline back and left her a message to please communicate via email. She also sent her an email requesting she receive an email with any new info. The next day, Caroline J called her back, possibly twice, anyway. Besides not being available to take calls, the phone state the call(s) were from potential spam. Dorie sent another email this morning reiterating that she is unavilable to talk and requesting email communications instead. Either Caroline J does not read emails, ignores emails or has been told never to comunicate any info to her clients in writing.7/20 - In all fairness to Audi and Caroline J, I must say I finally got a response from her. She informed me that it had taken such a long time (8 weeks) because she was waiting to hear back from dealership. She went on to inform me that because I accepted the $200 payment as compensation for the tear, there would be no further effort on Audis part to settle my dispute. What she failed to mention was that I received a phone call from my salesman, on June 2 or thereabouts in which he said to me that the used car manager wanted me to know that I would only be given $200 for the repair and if I chose to spend more money on it, the extra expense would be my onus to bear. That is why I tried to get it fixed the cheaper way. So in that regard they are right. However, the fact is, the car was delivered damaged as the salesman neglected to check it. I would not trust these guys to stand by their cars OR to communicate. It was obvious based on my experience that they do neither.

Had such an easy car shopping experience with Rich! He was great! Tyler made the the financing and signing of papers a breeze. Highly recommend Audi of Stratham for your next car search!

Wonderful staff at Stratham! Helpful, super knowledgeable. They made buying the Q3 a fantastic day for me. Thank you for finding me exactly the Audi I wanted!

Simply amazing. My Audi A4 was burning too much oil and I heard about a recall. First I went to Ira Audi only to receive a curt brush-off. Then I remembered Stratham Audi and what a world of difference! Matt treated me with kindness and respect and he explained the process thoroughly. He gave me a choice of loaner cars and one morning when I arrived too early, he even unlocked the door and let me in. Talk about service! Stratham Audi honored the recall and fixed my car. The key word here is honor. Also, Integrity and Fairness. Stratham Audi is in a class by itself and they have earned a customer for life.

Wanted something fun but that I could use to bring the kids to sports. Was pointed towards the S4 and was the perfect fit. Ticked all the boxes, and has massaging seats! Easy low pressure purchase. Couldnt have been easier.

My experience buying a car was the best I’ve ever had!My salesman Tyler, was excellent !!! He was very patient without feeling pressured while I test drove 4 excellent used cars.Their used car selection was excellent! Lots of variety of great quality vehicles with great pricing and mileage.

I recently purchased a 2014 Q5 from Nigel Need at Audi Stratham. My car buying experience was the best I have ever had in 30 years. The staff, Nigel, Markus and Rui went above and beyond the call of duty to meet my car purchasing needs, making my experience awesome! First, Nigel scouted the Sea Coast for the car of my dreams (not an easy task). Second, all three staff members came into the dealership on a Sunday (not only on their day off, but on football playoffs Sunday) to finalize my purchase, brief me on the operating features of my new car, and to answer my endless questions. Furthermore, they registered my car for me. Not a small task, either since I live in Rhode Island. They drove to Rhode Island, stood in line (no doubt for hours) and handled all the paperwork :) Awesome! Wait, it gets better. I purchased Audi car care as part of my package and they offered to drive to my office in Newport, RI, pick up my car for service, drop off a loaner car, and return my car when service/maintenance was complete (with a free vacuum and car wash). Like I said, an awesome experience. Professional, dedicated and all about meeting the needs of their clients. I highly recommend Audi Stratham--Awesome people awesome dealership!

Solved my problems quickly and works with me to get parts I need for my own repairs/upgrades.

Called two days ago to schedule a test drive on a vehicle I was interested in, found online on their website. 2013 VW GTI. Scheduled the test drive for the following morning when they opened, as I work overnights and decided I would just stay up and go after work. Arrived a couple minutes early, took about 10-15 minutes for anyone to even acknowledge me standing at the front desk. A salesman approches and asks if I need assistance, then goes and gets the saleswoman (maggie) who I spoke with over the phone the previous evening. Another 10-15 minutes goes by and I begin to get irritated as they cannot find the vehicle I had literally just made an appointment to view and test drive not even 24 hours prior. Needless to say, they did not have the vehicle parked out front ready for me because it was sold very shortly after I had gotten off the phone with Maggie. I dont think I really have to say much more then that but Im going too. I then began to tell these professionals how they could have done their job much better and probably should have notified me that someone had already purchased the vehicle before I stayed up about 4 hours later than I normally would have after work and gotten my hopes up due to their irresponsible and amateur at best customer service and lack of empathy. This is an AUDI dealership in Stratham New Hampshire. Not Mike and Tonys auto sales in Mattapan Massachusetts. Oh and by the way guys, the vehicle is still up for sale on your website and on Cars.com. Should probably take that down no? I was expecting better service honestly. Next time you should definitely let a potential customer know youve already sold the vehicle before they show up, not after theyve already showed up and have been waiting for over half an hour. Enough said.

I am very pleased with my new car and the service which I received at Audi Stratham. I visited the dealership just looking, but was impressed with the quality of the Audis and the helpfulness of the salesman. Since I live out of state, the purchasing process required some patience on the part of the staff, but everything was handled efficiently and smoothly. I am very satisfied with my experience and am so glad I dropped in.

The entire process from identifying a vehicle to taking delivery was a pleasure. The salesperson was knowledgeable and professional and working with the finance department was easy. I didnt feel rushed or managed in anyway, yet was able to work through the process fairly quickly because I was able to get answers and insight promptly. This is what the car buying experience should always be.

Excellent work, they stand behind their vehicles.

Im enjoying my new car. Rob Ouellette was an excellent salesperson. Hes very knowledgeable about the different models and features. I appreciated that he gave me his honest opinions about the various cars I had an interest in. I felt as though I was being guided by someone that had no ulterior motive other than to give me as much information as possible so i made a decision Id be happy with. Rob was also excellent with teaching me how to use the really cool technology in the car.Rich, the used car manager, is also very passionate about what he does. Enjoyed working with both of them.

Great car buying experience. Everyone at the dealership actually cares about your experience from beginning to end. Worked with Tyler Lessard to find the perfect Q5 and he delivered. If you are looking for an Audi then I highly recommend Audi Stratham and ask for Tyler.

We werent intending to buy a car right away when we walked into the dealership, but as it happened we met Richard Candela who took us on a test drive of the Q5. With his quiet enthusiasm and extensive knowledge of every detail about the vehicle and its features he helped us to see that the Q5 was exactly what we were looking for. We explained which features we were looking for and he combed through the details on all the existing stock and found us the perfect Q5. Everyone in the dealership works together seamlessly. We picked up the car the next day and as we were leaving, the car (not an Audi) that we arrived in wouldnt start. Noticing our problem, without hesitation, someone we hadnt met came out of the showroom and offered to jump start the car.

I worked with Wayne Lucier and he was wonderful! I was looking for a new car due to a serious car accident and he made the whole process so easy. He was patient, understanding and ensured the process was smooth. You are lucky to have him represent you and the brand!

Each interaction in process of purchasing our new car was handled with care and attention and the staff were thorough, professional and welcoming. We are thrilled with the new car and looking forward to the years of driving ahead, and will be using them to care for the vehicle also.

Recently, my son Andrews car was returned to me following his tragic death as a result of a military training accident. After I mustered up the courage to pursue using his car, a 2010 Audi A4 that Andrew purchased after his deployment to Afghanistan, I called Stratham Audi. I wanted to build a relationship with Audi, so that I could get necessary repairs done as well as be able to maintain and keep the car. Andrew loved this car.The day that I called Audi, Jarrett from the service department answered the phone. I explained that I wanted to start the process via phone and email, so that when the time came to bring the car in to the dealership, I would be prepared and not fall apart emotionally. Jarrett was extremely understanding, caring and accommodating. I wanted Andrews car to be in the right hands, and after my phone call, I knew that I had made the right decision. I have had the first appointment with Stratham Audi and the car is on the road. Jarrett took extreme care with me, my family and with my sons car.Thank you so much.Karen KelseyDover, NH

We went to this dealer to check out an AD we saw online long story short the dealer didn’t meet AD (seems as though it was (A) typical PR to get you in the door) I love Audi’s and now own two of them but not form these guys. Go to the seacoast where you will be treated with class and fairness.

Every stage of the process was extraordinary. Professional, highly knowledgable, detail-oriented, and pleasant people make all the difference. And it helps to have a legendary product, as well.

Very friendly sales and finance team; no pressure to buy. Crispin patiently answered all our questions and was available every step of the way through the process, helping us get the model and features we wanted. We are very happy with our new car, the attention and service we received, and will certainly be return customers.

Called 2 weeks advanced to make appointment for coolant flange leak on 05.5 a4 car went in and they couldn’t fix the leak because they never ordered the part until the day of service part didn’t come in until 3 in the afternoon and said they couldn’t fix it that day total BS now since they did a pressure test now my coolant reservoir gets empty in a day

This dealership has straightforward friendly people! I enjoy doing business with Audi Stratham.

I have purchased a handful of cars - this was my first positive experience. The sales person was a listener and put my desires/requests ahead of any sales pitch. He delivered on everything he committed to and on everything that was important to me.Overall, the entire dealership team that i interacted with was professional and accommodating.

I worked with Robert in 2015. My lease was scheduled to end in a few months and Robert reached out to see what my plans were. I loved my current car and wanted to get another with a bit more technology in it. Robert was amazing to work with. He ran numbers on a few different choices for me. He really listened to what was important and even located a car at another dealership that was exactly what I wanted. It took a few weeks for me to decide but I finally made my choice and I am loving my new ride. I meet the new general manager Nancy when I went in and she was lovely to deal with as well. Bravo to Robert and Audi Stratham for taking such good care of me.

A very relaxed environment. No pushy salesmen like other dealerships. Very professional staff. Will consider buying from them again.

This is a quality dealership with a knowledgeable and friendly staff. Nice personal attention and no pressure, but appropriate follow up and professionalism all the way.I dealt with Robert Oulette and he was excellent. Ask for him.Bob D

Worse dealership I have ever worked with I will never ever go here again, they feed lies after lies after lies, Im a tech and know Audi like the back of my hand and they are telling me stuff that does not make sense, they say they are gonna return phone calls and never will, then when I asked what we can do they start giving me attitude and tell me the car has to be off the property when I asked for help, worst dealership EVER!!!! Can not understand all the unprofessional people that work here the only person who has worked with me was a person who wasnt even in service, I recommend never going to this dealership

Nigel was extremely helpful and genuinely wanted to make our experience there as comfortable as possible. Took extra good care of us!

Our entire experience was respectful and courteous. We love our A3 convertible and would come back to buy another car at this dealership!! Thank you!

Absolutely appallingly poor customer service. They do not care about the consumer, only lining their pockets. I strongly recommend that you steer clear. They will take your money and leave you high and dry

I just walked in looking for ideas on a new car and in less than 24 hours I was pleasantly handed a set of keys to my brand new car. I got a great rate on my trade and the new car (Q7) is a dream. Thank you Wayne, Nancy, Devyn and the rest of the crew at Audi Stratham. My husband and I could not be happier.

There should be six or seven stars for these folks. From the first point of contact to the final follow up everyone that I had the pleasure to work with at Audi of Stratham was exceptionally polite, professional, knowledgeable and efficient with my time. The whole purchase process was seamless and enjoyable. I cannot say enough great things about how happy I am with this experience. Thank you again.Andrew Donaghue

My experience at Audi of Stratham was superb. From sales to finance to the manager, who all spent time with me to ensure I was taken care of, the team at Audi of Stratham were professional and personable. I love my Q7 and will be back when I am ready for another vehicle.

Mark Ames was great to work with for the purchase of our new car; not at all pushy and very knowledgeable. The whole Team of folks at the Dealership made the experience positive. We felt at ease with the entire process from the sale to the post-maintenance. Kevin Schofield took the time to bring us a loaner to use while our new vehicle is being serviced. We appreciate the effort made by all to give us the great service provided. We would recommend this Dealership – and the Cars!

I really tried again to keep my business local at Stratham Audi, but I wasn’t treated fairly and was let down.. The pricing is very uncompetitive compared to the Boston area dealers and Nashua. In addition to pricing, the sales manager misrepresented the car, giving me inaccurate information in an effort to sell it as-is so he wouldn’t have to provide the missing accessory clearly listed on the window sticker. I have no idea how the owner of the dealership thinks he can run TV ads with himself sitting in a chair saying “We want your business, we won’t be undersold”. They tell you to bring in written quotes from other dealers and when you do, they say “We can’t do that”. They shouldn’t run those ads if they don’t intend to honor the claim? In an effort to shop local I even agreed to meet them in the middle and pay them a few thousand more than other dealers, but they backed out of that deal the next day. My salesperson Crispin was great, but management is the problem. I’m a long time local resident and business owner and I left upset and feeling burned.Bummer.UPDATE: IN RESPONSE TO THE OWNER COMMENT BELOW:You were not involved with this, and Ive never spoken to you. Why dont you post your name? You got your one-sided account of what happened from your dealership. I would love to meet with you in person so I can show you exactly what happened and what was offered in writing, and why your dealership treated me unfairly. Your dealership has my contact info. Im available, are you?

Excellent customer service and waiting area. Dont come here for most routine service because dealership prices are bad. Marking down 1 star because when I purchased my audi there were a lot of swirls on the paint. Guessing they high speed buffed or used a dirty wheel. Would buy here again but would prefer them to stay away from the paint.

Entire team is incredibly helpful! Sales, service and parts.

As the only Audi dealer within 50 miles of me, it would be easy to say thats the only reason I take my car to Audi Stratham. But, even if there was a dealer closer to me Id still take my car to the Stratham shop. They do a nice job of being efficient and accommodating, and set expectations well up front.

My car has been sitting outside of the service department for almost a month now. The SA I am working with has only contacted me 2 times in this month and has not returned any of my calls since and does not pick up the phone when I call making it evident he does not want to deal with my aftermarket warranty company to fix my car. Every time I physically go there he acts like he cares just enough to make me go away. I gave him my warranty info and he told me he would call them the next day so I waited two days and... no call, so I call him and no answer or response to the voicemail left. A week later I go in and he says he contacted them the day before and it should take 48 hours to hear back and now almost a week later he hasn’t returned any of my calls again and won’t pick up the phone.

Thanks for the great customer service. Happy with my new car

At arrival I waited a few minutes to speak with the service advisor, He prepared the paperwork quickly and I went to the waiting room. Coffee and snacks were available there. Soon the car was ready. Nice new facility and a good experience.

The entire team at Audi Stratham was extremely polite and helpful. Cathy and Robert helped us with finding the right vehicle in short period of time. All the paperwork related to the sale and Pre Owned Certification was thorough and quick. I recommend this dealership to anyone who wants quality cars and service. Thank you all!

My wife and I typically find shopping for new vehicles to be stressful and all around unenjoyable. We were pleasantly surprised to actually enjoy purchasing a vehicle from Audi Stratham - we worked with Mark who was exceptionally helpful, knowledgable, and unassuming - he fit our needs perfectly. We are very happy with our Q3 and will use Mark and Audi Stratham in the future!

We were visiting from Montreal and we had an issue with one of Q5 bearings. We showed up on a Saturday morning and Kevin in Service quickly took charge of our situation and managed to have our car fixed in a few hours.Meanwhile, everyone, salespersons, service crew, were super friendly with us, and invited us to share their bbq lunch with them (the chicken’s hot sauce was amazing!).Thank you Kevin, thank you Wayne and all of the team for your hospitality.

I dont like car shopping. The faster the transaction the better. Mike Lewis was awesome! Almost everything was done before I even arrived to pick up the car. I love my new Audi!

This dealership is top notch. The customer service is unsurpassed. Ive had many types of cars (Jeep, Volkswagen, Range Rover) and been to other Audi dealerships, but not one comes even close to providing the level of professionalism and customer service as this one. Every employee I have encountered there from my sales contact, Nigel Reed, to the service managers and staff have been knowledgeable, accommodating and responsive. I live in Boston and despite there being several closer options for dealerships, I continue to work with these guys because of how excellent they are.

It was explained that the service would be completed in an hour. It was about 1 and 3/4 hours. Just explain that there could be additional time needed at drop off. Customers understand but s/b notified.Steve