They know their job and go the extra mile to help awesome π
The staff at this store are always so friendly and knowledgeable. Definitely my favorite NAPA store. I bought a part for my car which was the correct part, but did not fit correctly on my car. Came close, but I ended up breaking it. This was a distributor rotor that I also bought a distributor cap for. Unfortunately I had to purchase from somewhere else. That part did end up fitting very differently than the NAPA one, even though very similar. Anyway I figured I was going to eat the cost for the rotor. I did go to return the cap since I didnt get that far along and didnt touch it. They ended up taking back the rotor as well. Didnt expect that, but just goes to show how much customer service goes. Unlike another review that I left for a local competitor that didnt even have the part, and was told to You can google it. I still would have left five stars for NAPA even if they didnt take my distributor rotor back. After all, it was my fault for trying to make it work. So if there was 10 stars, I would add five more just for that extra mile which is very rare these days. Especially in the automotive field. It was at least enough to finally make me realize that I should have left a five star review for this store a long time ago.
Oooo π€ my first time visited that place and really confused, i ordered parts for my car 9:00am and tell me have it really for pick up at 11:30am, I lose hours of my job to picked up and they tell my that dont haved yet until 5:00pm....really desapointed with that service.
Order a lot of parts there. Good customer service.
Very convenient location with ample parking space. The crew is polite and helpful. Recommended.
Educated people work here
An auto parts store that doesnβt help with car batteries....The battery in our car died in the Jewel parking lot same lot where NAPA is located. Stopped in to ask if they could offer a jump and/or also check the battery for us in the event that we needed a new one. They pretty much said they couldnβt help but they could sell us jumper cables!
Has what u need for cars / trucks. Easy access n parking.
Very helpful, and they have a database to look up specific parts. Best place to get small parts, tools, and car batteries here, and bigger parts can be purchased on ebay yourself.
Great place! Customer service is remarkable!
Fast and friendly people at the counter. They were knowledgeable and quite approachable.
This place has been here for a very long time but I dont like Napa selection and they dont offer as many specials as some of the other auto parts stores
Helpful workers here...
Ok
Guys with knowledge
Easy access
Quality parts
Perfect
Excellent, I found what I was looking for, and they have a lot of variety
Today they are friendly, they spend in Spanish and everything and effective bandage and reasonable price and they made me apart another discount I recommend it to all bye thanks
Because it is the Auto parts where I buy spare parts for my car.
You want to fix your car in the winter or in the sweltering heat in Napa you can find the best you want all the parts and cheap