My boyfriend and I were disrespected at this location. A worker has been harassing my boyfriend calling him names for a while now. No one did anything about it either. It was very unprofessional. I told one of the workers there and she didn’t say anything and her quickly changed the subject. They need to teach their workers to treat their customers with respect. I will not be going to this location again until this is fixed.
The morning girls are the best!! So sweet! Great coffee and customer service!! AndddddA great start to my day! 🤗💜
Really good service but unfortunately its just very slow. Ive been to a couple Bigfoot Javas and this one by far is pretty slow. No disrespect to the girls working here they did awesome I just think the staff needs to grow a bit more
I can always count on Bigfoot Java to deliver delicious coffee and smoothies. Always very consistent flavor with their coffee. Baristas are always friendly and fast. My goto drink is a mythical mocha, a delicious must try in my book
Always decent coffee and never takes to long. Though their coffee seems to be turning more like Starbucks which is why they get a 3 star
Went here all the time on my work break! Service is fast and they made my drink well.
The staff is always friendly everytime we go. I decided to try something new, and they were very patient with me while I took the time to figure out what I wanted. Ended up getting one of the seasonal drinks, and it was amazing!
These little drive-thrus are so cute! Each one we went to was in a gas station parking lot, which was interesting. Not sure if they are all 24 hours, but this one was so that was convenient. We like coffee at all hours.The coffee was great, and the service was as well. I had the Mythical Mocha, blended, and it was perfectly sweet. We giggled at the names of some of the drinks, very entertaining.
Friday and frustrated, June 25, 850am. Drove thru to get my usual coffee and was informed that I wasnt allowed to visit there shop anymore. Those werent her exact words. But she reprimanded me for looking at her car .Im so sorry . I spent 40 yrs on the hyways of America and I pay attention and enjoy looking at all vehicles. Knowing make and model .and what kind of tires and wheel the manufacturer is putting on there cars and trucks, Im sorry I pay attention. We moved to cedarview 1975.i visit there shop almost every day. Yes I know who work there and what car they drive .one lady got a nice Chevy traverse. I noticed.i notice thing I apologize.if I was doing anything wrong I didnt know it .I was honest about it .the manager made me feel so small.like i did something wrong.well if she doesnt want me to look at her car and its parked by there building I cant go there..otherwise than that they have always treated me wel.be well to the nice woman there. SSincerely DRG.Ps. I apologize to who I have offended
Ladies are amazing!! They help me wake up every morning I work!!
The ladies are so great & the drinks are fabulous!!
Staff is fast and friendly. Im always ordering coffee for other people and I dont get any for myself so it is nice that the are patient and helpful with the lingo
Nice girls delicious coffee
Love this coffee shop people are friendly and always make my drink right
The girls are always amazing with great attitudes and the coffee is bomb 💣 too!
Excellent staff. Excellent drinks
Big Foot for years has carried heavy cream. Unannounced they quit allowing its use in drinks. My elderly parents ordered a drink with heavy cream, the barista took their order and money, however refused to put heavy cream in their drink. My parents asked for a refund and they refused to refund their money as well only offering store credit.
I use to work for Blue Sky landscape services for 4 years so I was able to see & taste a Carmel Frappuccino from each establishment, every single one was good. I had a v.i.p card but lost it :/BigFoot Java is always packed, that’s how you know the staff stays on point & drinks are always delicious. Keep up the good work ladies ! You ladies are appreciated so much.
I’ve been a regular at this stand for several years and I can say the girls here always make my coffee the absolute best! Doesn’t matter if it’s morning or night, the ladies at this stand are amazing!! I usually see Nicole in the evenings and whenever she makes my coffee it gets better every time. So thankful for all the ladies here, keep up the great work guys, you are much appreciated!
Commercial coffee with a professional staff.
Easy location friendly staff good drinks and snacks.
Awesome batista!
Very slow wouldnt let us walk up
There is a bit off a wait but they have a smile on their face and make every drink fresh
Everybody loves good coffee!! Excellent frappacinos!
Always delicious coffee with quick and friendly service! the only place I go to when I’m in the area.
Too many ppl and long lines but not their fault.
I’ve been to this location like 3 times, never felt welcome. The last time I went I waited for at least 10 minutes which wasn’t a big deal but to get told that they “don’t take cards with chips”. Come to find out my card doesn’t even have a chip. Got the dirtiest look from the lady, complete waste of my time. I’m usually not the one to write bad reviews for restaurants or anywhere but I’ve never received such rude service. But now I go to cafe elite and espresso stop and they always make me feel welcome and they know me well enough to know what I want:)
Just getting off a long 12 hour night shift, and heading home to take one of my three final exams...To the really sweet woman who made me the Red Bull Orange Creamcicle... Youre the MVP.Thank you! It was so scrumptious it made my morning!
Not so great since the staff changed.
Today was my first experience at Bigfoot Java. First of all, the ladies at the stand are sweethearts. Secondly, the coffee is amazing. I asked if they had a cookie dough flavoring, which they didnt. But it was no problem. They helped me figure out what was the closest to it, and the drink turned out fantastic. So thank you for making my experience welcoming and worth it.
The girls here are all very nice and welcoming. The drinks are delicious and made to order. Sometimes the line is long and the parking lot they are located in is very tiny leaving no room for more then 3 to cars on one side and 2 on the other. They are located next to a shell gas station with a drive through car wash and a towel dry down at the end which almost comes directly out into the coffee stand therefore making it harder at times to get in and out of line especially during the summer. Unfortunate for them but they still always try and give good, quick service. One of my fav coffee stands to go to just because of the staff.
Black tea was ready. My tea was made wrong.
Love, Love, Love this place. All the ladies there are always so sweet, and the drinks are awesome!
Usually fine. But if you get anything strawberry, specify whether syrup or puree. They ruined my usual drink today and someone picked it up for me so I couldnt do anything about it
Ladies make the coffee on point and always make our sons hot cocoa just the right temp. Plus they are open 24/7 which is good since I work nights.
Prices arnt updated on menu (off by over $1.50) & drinks are very inconsistent. Easy choice to go elsewhere.
Almost always a warm greeting and speedy service. Bonney Lake BigFoot Java is definitely #1 for their small chain of coffee stands. I have been to several and this one trumps them all. Stop by and see, they are great and make awesome drinks. Thanks Bonney Lake BF. You guys are great!
They have giant coffees if you need one!
Girls are friendly and if your drink deosnt taste right or good. They are quick to fix it.
Good service fast and tasteful
Nice and fast delivery, the employees are nice and helpful and the coffee is delicious. I had tried their mystery mocha and it is way better than what I usually get and I recommend this spot.
The week day mornings are good but the weekends take forever to get your coffee. Theres no sense of urgency if theres a line. At other stands theres not too long of a wait but this one and the Auburn one by the Grocery outlet take forever. And its not like you can just get out of line life, youre blocked in by other cars. Just an example I was writing this as I was in line. I got there a 1:37 and didnt get my drink until 1:57.
I love BigFoot Java. One of my favorite coffee stands to go. Ive never been disappointed. Everything is yummy. Would highly recommend. I would take this over Starbucks any day!
Coffees are good and consistent, however, they have no sense of urgency so service can be slow.
Quick service, very long lines
Very pleasant and kniw what they are doing. Drinks tasted fantastic
Best coffee ever! Been hooked since 2005... So good I got addicted, started going 3 times a day till I went broke. Had to kick it like a bad habit! Still enjoy maybe 1 a month on special occasions with my wife but Im too compulsive for coffee this great. Staff is always awesome!
Love the ladies here! I go twice a month with my daughter for coffee and hot chocolate and always greeted like family. Keep up the great job ladies!
Always friendly and make sure my order is correct. Bright spot of the day!
Im giving a low review ONLY for the weekend crew. I have been coming 7 days a week for 7 years as of January 1st 2017. They know who i am, what i drive, what i drink, and still they wait and ask....both of them!??? I have NEVER pulled through there with my husband and NOT got a drink for both of us!!! They are slow, TALK way to much among themselves/ and on their phones. slowing down their attention to detail / production and speed. I have 17 years as a Barista.. and it shouldnt take more than a minute to make 1 drink ( i know this from experience). IF weekends are your busy time, may i suggest getting BETTER help on Saturdays and Sundays. I myself have taken my business somewhere else on the weekends... and I am sure others have too!
Awesome Food
Usually an advocate for bigfoot stands because of quick service, moderately good tasting espresso, and affordable.... but this location is HORRIBLE for numerous reasons. I would never reccomend this location to anyone.
I love the mythical mocha. I do have to ask for it on the sweet side and sometimes they get it sweet enough and sometimes not. Most baristas are friendly.
The lady walked away while placing my order. Both my drinks were wrong. Though I fully understand that they were busy, when brought to their attention, she threw down what she was working on. Instead of having it remade, all I asked was if she could put on the whip and caramel.The best part was when she thumped it on the counter, I apologized for her inconvenience, trying to break the ice, she rolled her eyes and said, its fiiine like it was actually my fault...Really?Other than that, I do enjoy BF coffee. Lol
Great place to go with work down the road. Though the parking lot really sucks being in a gas station
I get great customer service and they know how to make coffee. Which is hard to find..
Fast service with great attitudes. Coffee has a good taste with a decent amount of choices. Plus they have 44OZ cups.....cant ask for much more.
Was driving by and Id heard of Bigfoot Java. Had to try the 32oz coffee. Served in a Styrofoam cup. Stayed warm for a long time. Loved it and will be back again when Im in the area.
My favorite stand. My church is next to the one in Auburn off A street as well. But Bonney Lakes stand is way better and consistent.
I am here once a week! They know my order when I pull up. I am never disappointed! Andrea is a superstar! She is one of the reasons I come back.
Love the Berry and the Beast from here!
Need more of great places like Bonney Lake BigFoot Java. Friendly service, strong flavored coffee, and over all a place I must stop at any time and any day I am in the area.
Friendly staff always a great way to start your day.
Slower then I would have liked. The prices are high for quality of product. Probably wont be coming here again.
This is the best Bigfoot java out of any of them! They have NEVER messed up my coffee and have ALWAYS had the best customer service!
I simply have no complaints. Coffee is delicious every time. The baristas are respectful, professional and on point.
Oh my goodness - this place is so cool. I like going back and try all their unique coffee drinks and smoothies.
Fast Service, very friendly
Best coffee and they always make me different sugar free variations!
Great alternative to SB! Better coffee quality for sure and you can get huge coffee sizes!
My favorite coffee place! The best
Great coffee along with customer service! Just had my first pay it forward experience of theHolidays when a random person paid for my order. Thank you stranger!
I enjoy a quad white coffee white chocolate. Barista was quite friendly! 😁💯
Good coffee
We love the workers there, they know us when we come in, are friendly n make the best drinks!
Great customer service, always friendly
If I could have chosen zero stars I would have! Waited in line for over 15 minutes with only 1 vehicle in front of me & 1 vehicle at the other window on the opposite side. After having waited for what seemed like a long time I looked at the clock & by the time I reached the window 15 additional minutes had passed. When I go through a drive-through coffee stand I do not expect with only 1 car ahead of me that its going to take 15/20 minutes just to get a beverage. At this point there is now a car behind me as well, & I do not feel comfortable to safely get out of line & leave. Now in her defense the vehicle in front of me received 6 beverages & looked as if they were a blended drink. The problem I had was the full-blown conversation that had transpired after receiving drinks & having handed a clipboard back with the cc slip, at that point I expect the vehicle to move on & for it to be my turn, but no they continue to have a full-blown conversation about her shoes & something else i didnt fully hear for almost 5 minutes at this point Im upset & started to rev my engine as that was the alternative to honking my horn. As I pulled up to the window I attempted to nicely explain my frustration to the barista she apologized & explained to me that the person was trying to tell her this important story and that they also needed to exchange phone numbers and so on. I work in the customer service industry & have been a bartender for over 25 yrs, not the same job but essentially same concept and when you have people waiting to be served, you learn how to politely prioritize & end a conversation to be able to serve everyone in a timely manner. I dont know about everyone else but I typically go through a drive-thru versus inside of a coffee shop because Im on my way to some other destination and Im trying to just make a quick stop. Needless to say after she defended her lack of concern for other peoples time I did not give them my business and left without anything to drink and stopped at a different stand a couple blocks away and had a drink in less than 3 minutes. With a coffee stand on nearly every corner you would think that customer service would be a priority to obtain business in a highly competitive industry.
24 hour coffee. Only one for miles. Exellent service. What more do ya need?
The ladies working were okay but they didnt do my drink how i had asked to be done. It wasnt strong enough even though i asked for extra flavoring. This happens almost everytime i go here
Awesome!
Decent coffee. Open all the time. Thats a plus.
Very nice & friendly workers
Very friendly staff and always the best coffee
Friendly Baristas and tasty drinks!
Love them. Great service. At times, they would have my drink ready before I even get to the window. Thank you Lauren, Riley, and Courtney.
The ladies working here have been very nice and accommodating. Much better deal than Starbucks!
Great drinks, top notch staff. They remember our order every time, love this BFJ!!!
One of those barista doesn’t make my coffee with love, can I get someone else to make it?
Love coming here! Great tasting coffee and good customer service.
One of my favorite places to go and get my coffee drinks, great service.
Staff should get 5 stars not their fault the coffee drinks are too sweet and they dont use local roaster Dillanos. If you have a chance to pick out a shop try a non-chain that serves locally roasted, you wont regret it.
Love the coffee, just a little expensive.
Be careful what time you go here. If its on a weekend expect a 10+ min wait
I would of given this Big foot a 5 star but a few girls making the coffee on weekend are not doing so well. During the work week my coffee is always perfect! The ladies on the work week are nice and friendly and make great coffee! I go everyday monday-friday but on the weekends I now go somewhere else. I have had bad coffee on the weekend for the last time till they get new people who make good big foot coffee. I should make myself more clear about the weekend girls! Im talking about the new girls!!!
Ive always loved this particular coffee stand but as of latley the two girls working the late shift are ruining it and we will not be going back as often. Very sad but they need better training.
Love there coffee, always hot and perfect when i order and open 24 hours.
Ordered a chocolate drink for my son they gave him strawberry and hes allergic. Gave me regular coffee when I asked for white and the charged me for white coffee. I emailed the manager she never even responded