Staff and Doctor are professional and knowledgeable.Be prepare for at least a hour and a half to two hourswait from check in to end. That’s usually the norm when visiting any doctor. Dr. Reese has been my eye doctor for eleven years, she isnt overly friendly but good at her work. It’s all good!
Excellent! Staff was very knowledgeable and friendly. And I got out at a decent time! 👍
The service was professional and originize. A very clean office but a little compact.
Very good place and atmosphere is great. Everyone there is polite and very professional. Never had a problem with getting an appointment or with being seen. The wait sometimes can be a lil long depending on the time you go. But Thats with a lot of places. I would rather wait and be seen with her then to go anywhere else. I go there, my mom, and my kids go there as well. Strongly recommend if you need to see an eye Dr.
This PLACE IS AWESOME !!!! I would recommend EVERYONE TO COME AND GET A EYE EXAM, check out there Glasses and Frames . They Have Reading Glasses, Wide Frames, etc . Ask For Jasmine & Dr Reese . Those Are My Girls, My Queens ! I will def be back . #TheWholeTeam 🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾 #TopTier 💙💙
I really was pleased with my visit. The staff was very professional and safety-conscious. I was impressed with the efficiency of Dr Reese. She was thorough and explained each step of the process so the visit didnt feel rushed. Very happy I found this office.
Girllll i love this place. amazing service and i love jasmineee!! the best one there.
Jasmine is the bomb.com & we love the service here!! Just got my 4th pair from Reese Vision & never disappointed!
Dr. Reese. Very Sensitive, and Caring very professional.it’s all about her patients…
DO NOT GO TO REESE VISION CARE! PEOPLE THAT WORK THERE ARE NICE, HOWEVER----DOCTORS DO NOT TELL YOU THE TRUTH, WE HAD GLASSES MADE FOR MY MOM, AS SOON AS SHE PUT THEM ON, SHE SAID SHE CANT SEE AND IT IS BLURRY, THEY SAID GIVE IT 7 -10 DAYS, AND YOUR EYES WILL ADJUST, I DID NOT WANT TO PAY FOR THEM IN FULL AS THERE ARE NO REFUNDS, BUT THEY SAID YOU HAVE TO PAY FOR THEM IN FULL EVEN THOUGH SHE COULD NOT SEE! NOW HAVING A HUGE PROBLEM AS I TOOK MY MOTHER TO A REAL PROFESSIONAL DOCTOR/SURGEON AND THEY SAID SHE HAD *** STAGE 4 CATARACTS***, WHICH MEANS ANY LENS AT THE TIME MADE FOR GLASSES ** WOULD NEVER WORK ANYWAY** REGARDLESS OF WHAT LENSES WERE MADE-AND REESE KNEW THAT AND TOOK ADVANTAGE, THIS PLACE IS A TOTAL RIPOFF, SAVE YOUR TIME AND MONEY AND GO SOMEWHERE ELSE!! MY MOTHER JUST HAD CATARACT SURGERY WITH REPLACEMENT OF LENS ON BOTH EYES.A SHAME THAT REESE TOOD ADVANTAGE OF AN ELDERLY PERSON THAT IS ON A FIXED INCOME. A VERY UNSATISFIED CUSTOMER.
My vThe staff was welcoming and friendly would recommend to friends and family
Absolutely Amazing ! Wonderful And Extremely Knowledgeable Staff. The Doctor Was Really Attentive To My Care. Definitely Recommend Here To Everyone.
Very friendly and great customer service.
UNTRUSTABLE !!! Will give 0 stars, but not a choice.Office liaison very pushy to order glasses for you, but don’t deliver. They said 1 or 2 weeks, which is average …. 2 weeks go by, no call, no glasses; I call the 3rd week for info updates, jazmin promised to inquire & call back but they don’t call you, I called the following day and ask for back Jazmin, who takes and put the order, she doesn’t take the call and have someone else from the office to tell you ‘your order came, not with all the features they pushed you to select and they were send back and will take another week’ which will total 4 weeks … Leaving on vacation without my new prescription. DO NOT ORDER YOUR GLASSES WITH THESE PEOPLE !!! 🤥 Learn my lesson, very upsetting !!!
Professionally run operation... Im just old school... the young lady who did my eye exam did not look a day over 16 ... than the doctor came in I wanted to ask her what high school she attends.... However they were excellent from A÷Z ... Thank you 😊
I am a new patient for Dr. Reese and recently visited her office in Sunrise. If you are searching for an experienced Optometrist whose practice demonstrates the highest levels proficiency in optometry, integrity, and professionalism, you just found one - Dr. Melanie Reese.Her staff are uncompromising when it comes to Customer Service - friendly and engaging. They make you feel like a priority. Impressive team of individuals!
Ive been to Reese Vision about 3 times. The first time is was wonderful. The second time is was OK, but I received the wrong glasses. I didnt go back for 2 years, but I went back because Dr Melanie Reese is so pleasant and sweet and shes a woman of color (Black Owned Company). I went on July 7, 2020 and I received my vision examine (wonderful), picked out my glasses and told the guy that I will be back the end of the month and please dont sell the glasses. I called today 7/31/2020 11:45 AM and guess what the young lady told me that they sold my glasses and I can come in at a certain time to pick out new frames. Now I have to go out my way to go back and do that. Nothing saying sorry for your inconvenience we can give you a discount. NOPE!!!!!!!!!!! I should have gone with my mind telling me not to go back there. The Dr is WONDERFUL. Its the staff that she has working for her. This is how you lose clients. Im not going back there unless they give me some satisfaction. Now I have to find another vision center to get my glasses. GEESH!!!!!!!!!
Very professional! Dr. Reese really knows what she is doing, I was so impressed. The doctor and the staff are so kind and accommodating. My son was getting fitted for new contacts and during his training the assistant was so extremely patient with him. Best optometrist I’ve gone to so far!
I’ve been seeing Dr. Reese for about seven or eight years now and I’ve never had a bad experience. My experience has been so good that my entire family goes here now. Her office staff is very friendly, patient and extremely professional!
Reese Vision Care is an excellent place to have your eyes examined and cared for. I highly recommend this facility which Ive been visiting for care for seven years now.
Dr.Reese’s Office, Customer service is amazing the two Ladies at the front are very helpful. Dr.Reese herself is so amazing, patient and explains what’s going on with you very well. She helps reassures you of things and offers you the best advice for your personal case.I would recommend her to all.
Clean space, covid precautions are in place. Dr. Reese has been so professional and kind over the last 4 years. I’ll be a lifelong client.
I have a hard time finding frames that fit my face. Alim took the time to help me find the perfect frames and convinced me to get transitions and blue light lenses for my computer. The upgrades were definitely worth it and I’ve received several compliments. Not to mention the quick turn around. Dr. Reese has been caring for my eyes for over a decade and is always friendly and professional. I’m a customer for life.
Love how this office locks their door after each appointment arrives.
Excellent service!! Very friendly too!
Staff very friendly, helpful and polite. Doctor knows her stuff, is helpful, and gentle.Office very nice and clean.
This office is very stylish and updated. The staff is extremely friendly and helpful! & I had an awesome visit for the most part. The only thing I took issue with, is that Dr. Reese herself, wasn’t very inviting. She is Extremely professional and polite. She tries to make the visit as quick as possible; which is normally Great! But I am a first time glasses wearer. I was sort of nervous about my vision loss, as unsure if it could potentially be related to a more serious health issue. Dr. Reese wasn’t informative at all about why I was suffering such sudden vision loss and in fact, didn’t talk very much at all. I had a few questions about what exactly an astigmatism is and if mine would improve or worsen with the glasses she prescribed me, to which Dr. Reese simply answered “it depends.” 😳 Overall, my visit was still pretty nice, but I certainly had to go to another Dr.’s office the following week to get a second opinion, as well have a friendly conversation with another O.D. who was a little more informative & and considerate of my concerns.
The place is clean and the staff are really nice.
Loved Dr. Reese, very thorough practice and the staff made my family feel comfortable and safe.
There clean patient and kind
I have been at this Office twice. The team is the best team ever! Their Always willing to help, and very friendly. And the Office is Beautiful. I have recommend several family/friends to this office. Keep up the great work Team
Truly a phenomenal experience. I would highly recommend Dr. Reese and this office. Everything from making the initial appointment to picking up my first pair of glasses was excellent and worthy of 5 stars. Although the wait to see Dr. Reese was a bit long, it was totally worth it. She is pleasant, thorough, and does great work. The entire staff (the front desk girl, Alim, and Sye) were highly pleasant, personable, caring, and went the extra mile in answering all my questions and helping me choose the right pair of frames. Thank you Dr. Reese and staff for taking care of my eyes. Keep up the great work!
Dr. Reese and her staff are exceptional at what they do. I’ve been to the office several times, and they have gone above and beyond to ensure I receive the service and care I need. The staff is knowledgeable, professional, and kind. I highly recommend visiting them for your eye care needs!
Dr. Reese & her staff were very nice and thorough. I was running late for my appointment and they were still able to accommodate me with no wait. I felt very comfortable and my overall experience was a 10!
The staff is pleasant and profesaional. They went the extra mile to get most cost effective glasses for my son who has broken/lost 4 pairs in 2 years.The doctor is knowledgeable, patient and will to answer questions.Update: 8/21/20 visitDoors are locked so you have to wait to get temperature checked and everyone wears masks, equipment and sample glasses are all sanitized.
The entire staff @ Reese Vision Care is very helpful, it is also a friendly atmosphere. Love the diverse selections of frames they have on display. Would definitely recommend to anyone. Keep up the great work team!!!
The new office is just as great as the location they moved from. I like the professionalism and patient centered care that I receive every time I go there. Its a very nice environment and you are always made to feel welcomed there.
Everyone there is so niceI would recommend each and everyone to have their eyes checked out at Reeses visionAwesome staff, not to mention Dr. Reese shes a sweet heartI love Reeses vision affordable name brand frames to choose from.Nice Place and its evironnent is very clean and relaxing dont want to leave when you go their5*
Amazing office.... friendly and knowledgeable staff... they are always on time and beyond polite. I will not take my family anywhere else!
Excellent place to check your vision and get your glasses!!! Prices are good and the Doctor and Assistants are so nice!!! My little son was afraid but then he was happy and he liked everything!!! Recommended 100%
Excellent. Nice people and Dr Reese is so nice and compassionate is the best eye doctor I have been in florida
They really took care of me. They made sure I had a ride home because I was getting my eyes dilated, and they took their time to explain products, pricing, and anything else I needed. 10/10
I highly recommend Reese Vision Care. Dr Reese and staff are very professional and caring. I failed my vision test at the DMV and needed to be seen today, they added me to the schedule and took great care of me. I got my drivers license; they saved the day!! Yeah!!
Dr Reese and her team are A+, the office always clean, and waiting time ain’t a issue either. My daughter so relaxed and comfortable while getting service done.
Outstanding vision care establishment. The staff is friendly and the service is wonderful. I go here to get my kids glasses. They have a variety of brands to chose from.
Everyone is so friendly and honest. The service is great! They dont make you wait too long especially since having 1 doc
I honestly wanted to give a 5 star rating for this place. Seemed from the start that it was going ok. But yeah I was always welcomed with semi enthusiastic staff, lack of communication about when I will receive my glasses. When I ask for more info when my glasses will arrive, I got vague responses. I understood that it will take time, but when I call 3rd time they state 7-10 business days. Right now Im still waiting beyond that time frame with little communicate or updates. I feel as though I wasted my time. I was so excited to come but I regret i had a slight better experience with Wal-Mart, target and Americas Best. At least they called me for updates. Whenever Ill get my glasses, I do not plan to come back.
Dr. Reese and her staff were awesome! She keeps detailed records of past visits so when I went in for a routine eye exam and she caught a very serious eye condition than needed prompt attention! My family and I will keep going back for sure.
Dr Reese was very professional. The staff, extremely courteous and friendly. Very busy place when I was there, I believe the reason is clear.
I love the convenient hours the staff is very friendly and it has a welcoming environment its just the time you have to wait in there for services is extremely too long
I purchased expensive Prada glasses, and when I went to the store to pick them up they had a huge scratch. Going on days later, I have yet to receive an update for the wait time of my new glasses. The company does not refund “customized prescription” glasses. The company has nice workers, but an unorganized and unprofessional office.
Excellent! The team at Reese Vision Care is top notch in terms of the level of attention and expertise they can provide. The ease of ordering my contact lenses with them is unmatched by any other eye care specialists I have used in the past.
Dr.Reese is lovely and so is Sai (I hope I spelled that right).
Very professional
Best optical exam and experience ever.
Amazing Staffs & Eye Dr. ...Amazing place that cares
Very nice people .Frendly Doc
You have to revolve around their erratic business hours ... They are Closed in the middle of the day for 1 to 1 1/2 Hours for lunch break 😮
Dr. Reese and staff are the best!💯💯
Nice and friendly staff...👍👍
Very nice people
Dr. Reese was very professional and informative. She was very patient and pleasant when answering my all of my questions. Her staff was pretty awesome as well! It was a successful visit, I will definitely come back.
Excellent!!