Jennifer at the front desk is very helpful and nice. Price estimate was fair and honest. No complaints!Picked up car today, all fixed and running great, Jason and his staff are awesome. Repair done fast at a good price, so glad I chose this shop!

Great euro shop...know their stuff and will never just throw parts at your car

Without question, the most professional, comfortable, and competent regular-service facility Ive ever taken my Audi (or any other vehicle) to. Theyve had multiple opportunities to take financial advantage of my questions about my cars performance, and have never done so. Scrupulously honest. Friendly. Fast. Im so pleased that the car I love is in good hands.

Jason London was extremely professional and competently replaced my engine. He warranties his work and the parts he installs. It included a full warranty, something the dealer would have charged 3x more for. The shop is busy for good reason. Very satisfied.

Great place to get your Audi/VW repairs! I was quoted an insane amount to fix my oil leak on my 13 bug by my local VW dealer, thankfully Jason at London Auto Werks further inspected my vehicle and took care of it within a few days. Thanks guys!

London Auto Works made my life easier... I was working out of town when my Sons (Audi)car started acting up and so I started making calls. Landed a Lead on these guys and They came highly recommended and now I know why.... After a few days my kids are driving safely down the road to school *****

Great quality work was very satisfied.

Just great service and good people

All of the technicians are extremely knowledgeable and professional. The management and reception are friendly and accommodating. Ive now brought several of my vehicles and have been referring friends and family to London Auto Werks due to their service and affordability. Thanks London Auto Werks!!

Always great service, and helpful with everything from factory warranty, extended warranty questions.

This a late review, but these guys got me out of a serious bind in November. My 2013 VW CCs clutch blew at about 9-10PM on Bell and Litchfield, I pull over mad as ever, open the Triple A app and prepare for an expensive bill to my usual shop for this repair... in the distance I see a man approaching us in the car, thinking what could he want from us or what is he going to say.. It happens to be the shop owner Mr. London himself!! He says my shop is around the corner, have your tow take it to my shop, Ill meet you there to check you in. Im wrapping up some work after hours Ill remind you, its 10PM on a weekday, this mechanic shouldve been in bed but no, hes coming to the rescue. I meet with him there to greet the tow, he walks me inside and asks the basics to describe the failure, I leave the keys expecting to hear back soon. The NEXT DAY, The wonderful lady upfront gives me a call w quote. I chose to go Southbend stage 2 clutch kit and ordered parts myself.. London auto did clutch install, I signed waiver of labor for customer provided equipment. Not even another 2 days I get the call that my car was complete. Show up late after work, they had even run it thru the carwash. Above & Beyond, 10/10, if youre in the west valley and you chose the curse of driving a VW/Audi, please look no further than London Auto Works. INFINITE THANKS TO THIS AMAZING TEAM!

London Auto Werks is the ONLY place to bring your Audi for repairs in the Phoenix area if you want your Audi fixed correctly without spending a fortune like you would at the Audi dealer. Every employee I interacted with was professional and they went above and beyond to provide me with a 5 star experience while getting my Audi up and running again. I live in North Scottsdale and it was a long drive across the valley to London Auto Werks, but I would do it again and again!

I had LAW do a motor swap on my 1990 gti. I gave it to them with the one major motor problem and got it back with an inop rpm guage they unhooked my stereo and the motor has been nothing but problems since then. Im writing this post to share my story with their work and im now selling the car due to all the problems.

Jason is so knowledgeable and fast. Part was ordered and installed very fast

These guys are fabulous!

The owner and his family are dedicated to service. Every detail of the repair process is addressed. I mean how many times have you been sticking sitting and waiting for your vehicle to be repaired with your children? This place even has that covered. The waiting room is kid friendly. THANK YOU!!!

This shop is amazing. Friendly customer service, lots of experience with these type of cars, a corner for the kids and it is so clean. I definitely had a positive experience visiting there.

Did good work just had to bring back for same issue. Fairly good prices

Jason, Heidi and the entire staff at London Auto Werks are awesome! Jason has been working on Audi’s and VW’s forever and he really knows what he is doing. They are good people who truly care about quality work for a fair price.

Very positive experience on every level. Wouldnt hesitate to refer family and friends.

I was happy to find out my VW Master tech from the dealership I used to go to opened his own shop.He Squeezed me In Friday morning for a concern I had with a rattling sound. He took me right in test drove it and solved the problem 42 min in and out. Now I can go to the race track and have fun with a safe Car! Thank you Jason!

This is my favorite import mechanic shop that Ive ever visited. He specializes in Audis and Volkswagens. My old B5 A4 has never been so well cared for or run so great its whole life. The owner Jason and his staff are courteous, efficient, honest, and exceedingly knowledgeable about their business. Ill never take my Audi anywhere else, and my next one will be the same.

Really great customer service and honest.

I have received a great customer experience, amazing service. A really compassionate approach to my car repair needs. Jason went an extra mile to help to adjust my Canadian bought VW to USA requirements. I highly recommend this auto service.

Best car repair experience I have ever had! This place is honest, does quality work and genuinely cares about the customer!

Jason has a great Team at a reasonable price, why go to Audi or VW when he has the exact same mechanics at half the cost, labor wise. Just a great and professional group! Thank you Men

Great work and for pretty fair prices

My husband has an old VW that he loves (its not mutual). It broke down in our driveway so I took to social media trying to find a suggestion for someone who could come to the house so we didnt have to spend the money towing it anywhere, I came across these folks.Jason spent a long time on the phone trying to troubleshoot the issue with my husband while his wife Heidi texted me.They really went above and beyond trying to help us find a solution to the issue. Thats not something you find every day.The car is up and running again. Yay!But, the next time it dies, well drop it off here, with out a doubt.

Great service from Jason an his team took great care of my Audi A7 I really appreciate the work

Jason got me a very good quote, and my car in the next day!

Jason is a great guy and knows his stuff! 😁

What a great experience I just had with Jason and his team. I got three total quotes and interviewed two of those three quotes by having them diagnose and assess my repairs needed. I was given honest answers by both shops.Many people highly recommended that I visit Jason for a quote before I come to a determination on who should do the repairs so I did. This could be said for any make vehicle but Audi/VW repairs in my past experience cant just be trusted with anyone, let alone the expense that comes with owning a luxury vehicle I want to have peace of mind knowing my vehicle is in the right hands. Its hard to find a mechanic/shop that you trust and can have a relationship where you feel involved instead of just a paying bystander. So I contacted this shop on Facebook and got a reply same day with very reasonable prices and intelligent conversation. I scheduled my date and received a call a few days prior confirming that date.Vehicle: 2008 Audi A4My requested repairs listed that were completed:Front main seal, cam plug, timing belt, water pump, accessory belt serviceNew 034motorsport street density motor mounts (I provided)All new cv boots (4) (all four of mine were torn and sprayed the grease everywhere)Vehicle was at London Auto Werks for two total days.When I dropped my vehicle off Jason met with me as I arrived and we had a nice talk about the vehicle then got the repairs going. Mid-day I got a phone call from the shop giving me an update. By the end of the day I had some progress photos sent to me and it was very relieving to see so much progress done in one day.When the vehicle was finished just like any other shop they called me ahead of time and I came to inspect and ended up going on a test drive together. A freshly timed vehicle with new goodies and service never performed so good!I received my vehicle back cleaner than I had left it with them. I truly feel like they took just as much care into my vehicle as I would do myself if I were capable. That is hard to find! They cleaned all the oil from the main seal that had been leaking for god knows how long and all the cv boot grease that literally was everywhere..I couldnt be more pleased with the service and experience delivered by the whole team. This is a friendly family owned shop that does honest exceptional work, it shows and its hard to come by nowadays. If you are looking for quality mechanics at an honest price I would contact this shop immediately. Cheap costs more, always remember that. Pay for quality the first time.

Amazing service, professionalism, awesome guy and knowledgeable. What else do you need?

Best of the Best for vw/audi repair