My mother recommended me this place and they’re awesome! I take my car here for maintenance and oil changes.They do a fantastic job and have good prices. Everyone is very professional and friendly. Brad is awesome! I highly recommend to anyone who is picky about who works on their cars!
Even though these knowledgeable men were busy, they cordially managed to fit in a window of time impromptu, and gave me full undivided attention, listening to my auto concerns. They then briefly looked at my vehicle to confirm the issues, and were extremely forthcoming with information !! I was well impressed with the orderly, customer service area they kept. They are a great team serving customers with care and respect!!!
They go above and beyond for their customers! They are super friendly and great with communication along with being affordable! I would definitely recommend coming here!
Very honest and affordable. I take my brand new car there instead of the dealership. Jeff is very knowledgeable and helpful.
Very, very knowledgeable staff dedicated to making sure of your safety and satisfaction with the right parts, products, and services.
They always get our trucks in and out as fast as possible. Very friendly. So glad we started using them.
Had a leak in the tire. Stopped in after discount tire didnt have any openings. They got me right away.
Very dependable, for 16 years now.Not only for service, I got the best deal from S & S Tire on a new set of Michelin tires valley wide for our Escalade several years ago.You know theyre good when even Franks Honest Auto recommends them for service they dont do !
Great place good guys honest do good work
What a great, family owned shop! Got me in and fixed my car quickly. They also bring in the cars at night, so I knew that it was secure. Everyone was so friendly and trustworthy. Great communication as well. Would definitely recommend!
Great service and great prices!
I went and got 3 tires for my car and they are wonderful people there. Would recommend to everyone.
I went to another company in surprise and they wanted to charge me $4500. I went to S & S tire they said everything was ok for now. I would probably need rear brakes and new rotors in few months around $300. It is so wonderful to deal with a company that is honest and trustworthy!!
Great service. Very helpful. Thank you Jeff for all your help. They also pointed out my battery was almost in its last leg or crank and a 3rd brake light out. Will definitely be coming back. Thanks again Jeff customer for life.
A great friendly place easy to get to easier to work with in discount theyre not always trying to up sell you on everything very honest Ive never had a mechanic work done here cuz Im a mechanic myself but as far as tires go never had an issue Ive had three or four tires or probably a more than that mounted and balanced from these guys that never had an issue with the tire Im always seeing friendly and not beat when you go in
They got my car up on the rack and checked out in a very timely manner. The restroom was very clean and neat. The waiting area was also clean and tidy. They have a good supply of magazines, including womens. Pleasant experience.
Spoke with Josh about some tires for my truck. He was very informative and professional! Not only did he explain the specifics of the tire but clearly outline me the benefits of doing business with him. He didn’t pressure me and gave me a follow up call the next day just to check in.I had received quotes from a few other companies and chose S&S because of Josh and his customer service even though they weren’t the lowest price place.Being in the service industry myself, I can definitely appreciate an employee going the extra mile for a customer especially in an industry where there’s a ton of competition.Definitely now a customer for life. Thanks again Josh and S&S tire!
They did a great job on my trucks alignment happy with the work and honesty .
Always, kind and helpful to a woman is not automotively educated.
They did a great job on my wifes Trailblazer.
Servic was Great and Fast. Pricing was excellent for the repairs that were made. Will be back forsure.
We had gone to the other location on 91st Avenue for many years. We recently switched to the location out in Surprise when we moved to this new area. I have to say that the service and the team at this location is incredible to deal with as well.! Excellent customer service. And thank you so much for helping with an emergency issue this morning. We will continue to be loyal customers and singing your praises. Great job guys
My choice for tire shops.
We went in today after a horrible experience at a large chain tire company. The big chain wouldnt let us get out of our car and after taking down info said they would send out a technician to assist us. After 30 mins of waiting with not even a price quote we decided to go anywhere else and found s and s by chance. They had my tires, we were treated with respect, like humans, I got a great price on my tire as well. They didnt try to sell me anything extra which I really appreciate and we were in and out within the 30 mins i spent waiting on a price at the competitors. This place rocks and they have defiantly earned a loyal customer today!I also witnessed an older gentlemen come in needing assistance with something on his vehicle. An employee went out and fixed whatever the problem was (didnt seem to be tire related) and didnt charge him for the help. This place is an amazing example of what an American company SHOULD be.Thank you so much guys!
Rob took the time to offer several options for my tires. The price was great and the service was fantastic. They are a terrific, family owned and operated business and I highly recommend them
I was very pleased with the timing of the item they ordered and called as soon as it came inS&S was very honest by telling me they were not sure it fitI was there approximately 45 minutes or less and everything was completed.I recommend people to them because S&S does not do work without checking and doing a diagnosis.Diane Davidson
Great service will definitely be going back
I am very happy with the work they do. I recommend for everyone this shop. Theyre very professional and have great prices for everything. Thank you S & S for your service!
I called late in the day and I needed new tires. I was scheduled right away and spent less than 40 minutes and was on my way with 4 new tires, mounted balanced and with a good warranty. Also I felt like the price was fair and I was handled like a valued customer.Pat Crowley
Excellent, quick service, and done professionally.
Did not purchase any services or tires from here but while getting estimates on tires the recommendation was a reasonably priced reasonable quality tire. Although I dont remember his name he helped us out tremendously! 10/10 would recommend to anyone that needs tires at a reasonable price without them recommending the most expensive tire they have in stock.
Really great atmosphere at this shop. They have a national service account with BF Goodrich and had the best price on a set of BFG g-force Comp-2 A/S that came highly recommended from the legend himself, BFG Ambassador Andrew Comrie-Picard. The price was even quoted below TireRacks online price and well below competitors in the area. Other BFG national accounts in the area needed 1wk+ to get this tire in stock, but S&S had these tires delivered within 3 hours. Very quick service for the mount, balance, and swap, also had a quick turn around time to get an alignment completed on short notice. Free lifetime tire rotations and free flat fix were included in the set of 4 tires. Highly recommend this shop if you are in the market for tires.
Once again, S&S has proven why theyre the best than all the rest! I took my wifes 2002 BMW in on a Friday to see why it wouldnt start. S&S ran diagnostics, notified me of the issues, and then promptly corrected the issues. This is, of course, normal protocol, but the amazing part was that the car was ready that following Saturday! S&S completed all this work on top of ordering multiple parts in less than 2 days! I will continue to let S&S take care of all my auto needs!
I had a blowout on a Friday late afternoon close to their closing hours but Brad was so nice and understanding that he waited after hours for my car to be towed there so that he could get all the required information and have the warehouse in Phoenix pull the tire I needed and have it delivered first thing Saturday morning. He stayed in touch with me to keep me updated and my car was ready when promised. I would absolutely recommend this business to anyone. Awesome service and very friendly.
S & S was extremely helpful in finding the odd size tire for my RV and in tire type recommendations. I am very pleased with the service and the tires recommended. Time for completion of the job was quick and efficient.
Great job as usual. When there was an unexpected problem that required they keep the car overnight, they took me home and picked me up the next day. Called me a couple times to update me. I am very happy with this company and have been for four years.
Brought my Fifth Wheel trailer in early before their scheduled opening. Daniel was already there and spotted me as I backed in. I had planned to have new tires installed, the bearings packed and brakes checked. Daniel took care of the tires, the mechanic Robert took a hub off and found the grease and bearings were still good as were the brakes. Saved me money and didn’t charge for the inspection or the grease in the suspension that he added at my request. Daniel also rotated the tires on my truck. I was driving down Bell Rd 2 hours after I pulled in. Nice job, guys. I’ll be back for more work when needed.
The hospitality and service were outstanding! I just went to S&S Tire after going to Discount Tire that same morning. Discount Tire was a two-hour wait and then they wanted to sell me a new tire. I went to S&S Tire and they didnt sell me a new tire, and there turned out to be no leak in the tire at all actually. -Circumstances had caused the tire to go flat from being parked on a curb is all! ( its been a couple of days since they serviced me and the tire is just fine. I dont park halfway on the curb anymore now. Oops!)
Brad Slagle helped me get new tires and an alignment as quickly as possible. He showed me the alignment report and how it worked so I could understand why it was needed. I appreciated the fast, knowledgeable, and friendly service! This was my third visit, and these guys are excellent in all areas of car care. I’ll be back!
Installed camera into older car. Did a great job. Took time to understand my needs. Outstanding!
Very fast service and helpful people
I have been a customer for many years. Excellent work. Fair prices. Service is explained well. A good place to service your vehicle.
Always receive excellent customer service. Never pushy. Doesnt try to sell me more than I need. They make recommendations then let you decide.
Good place to get a flat fixed. Good price
So far this company has been great!Covered repair under their warranty no questions asked. I highly recommend S&S.
I was able to get the appointment that I wanted. They were very courteous, and professional. They explained every step, and the work performed was perfect.
Awesome guys! Got me in and out! My new go to!
Got all 4 tires replaced today. Jeff was great!! The guys were fast and efficient, had me outta there in an hr. Only reason Im giving a 4 is because Jeff didnt tell me about the labour day special. Almost paid $44 more than I had to. As a college student who is paying tuition and books by myself while trying not to take out any loans, every penny is worth saving. But otherwise loved my experience there. Theyve got my loyalty from now on
My first time here.. the employees were friendly and the service was fast. I will definitely go back in the future!
Great service
Prices are excellent
I have to say, Im always happy with the customer service from S and S in Surprise. Just recently, there was some miscommunication that led to services not being done in the original time frame. They went above and beyond to make it right with me. It is nice, as a woman especially, to know that I can have honest vehicle care and not worry about being treated unfairly. Thank you all at S and S
A fantasic shop & company that runs on old school values of doing business with their customers. I have brought my vehicles here when needed for years and have never been disappointed with the work completed. Honesty, transparency, integrity, and excellent customer service is what you will experience here. Thank you for keeping my family and me safe! #loyalcustomerforlife
Job well done.
S & S TIRE IS ALWAYS KNOWLEDGEABLE OF THE ISSUES WITH MY VEHICLES. DONE IN A TIMELY MANNER AND THEIR PRICES ARE COMPETITIVE.
Took care of my vehicle in a timely manner and were knowledgeable and courteous. I have been bringing my vehicles here for over 10 years. No problems or issues!
Ford dealer said I had an out of round tire and I would have to buy a new one. S&S found it was just not balanced correctly. $15 later I was on the road happy.
SUPER SERVICE!!!!! I took my car in after another auto place told me I had issues that needed to be addressed immediately (while doing an oil change). Before paying hundreds of dollars, based on their word, I took it to S&S (who was highly recommended by my son.) After they inspected my car, not only did I NOT have any issues, but they fixed a minor item I had problems with for NO charge! How very refreshing for this Senior lady . I would highly advise anyone with car needs to use S&S.
Great customer service. Great prices as well.
They have gone above and beyond to be helpful! I appreciate their knowledge and have recommended them to friends!
They are so awesome. Very considerate and knowledgeable. I greatly appreciate them and how they took care of me
Dropped the car off the night before and made an appointment for noon, they got the work done before 4, replaced a lower control arm, sway bar link, and CV axel plus alignment all within 4 hours, quick diagnosis of the problem, and great communication from them about the problem, I’ve used S&S for all repairs and can’t recommend them enough. Fantastic work ethics.
Took my quad tires there to get balanced and mounted at a great price. Great group of guys!!!
Very efficient. Jeffs a good guy
Everything was fine .. however, you forgot to reset Oil Life Remaining to zero
Courteous and professional service. Today I was able to redeem coupons for my oil change! Great work guys.
Probably the best service I have ever received from shop or tire service. Randomly stopped in with a low tire one day and was shocked at how great they were about taking care of me. Ive stopped in probably 10 times since at the bell road location and the guys there actually care. Recommended to everyone.
I went to S&S today and I must say, I have never received better customer service from any other tire company in this valley, as I did at S&S! They won me over within the first 5 minutes of the visit. The work they did was impeccable!! I would HIGHLY RECOMMEND S&S!!!!!!!
Very friendly and helpful full service auto shop. I recommend this shop to anyone. They are honest and dont pressure you into buying service you dont need. They give me quotes on service I have coming up so I could budget to get them complete as they come due. And they have a good rewards program.
I have several vehicles that I have serviced at S & S Tire. The personal service, technical information and attention to detail is bar none. I initially went in via a referral and have since referred a half dozen friends myself. Prices are slightly higher than the competitors; however, the personal service provided far exceeds what any of the local competitors have provided me in the past (and worth the extra few dollars). In my opinion, this is a prime example of the benefits of going with a local, family owned business over a national brand company.
This company is very competitive price wise! If it is a tire they do not carry they will try to find it. I have been here 3 times and twice they have beaten the prices of the others. They were honest enough the third time to say they could not, and that still earned my business. They are also family owned if that is something that you look for.
Long time customer over 10 years with these guys now a days they make so much money they no longer have any customer service. They made an error on there end and wanted me to pay for it. In the end they lost a loyal customer. I would not take any thing to this company youll be better off going to wal Mart than here. Id put -5 stars if I could.
Jeff helped with tire purchase - very happy with everything.
Very professional, great mechanics and most important Very HonestI highly recommend S & S Atuo Reoair and Tire.
Have been going to S&S since we moved in this area 5 years ago. Very happy with the work they’ve done and will continue to have them take care of my vehicle.
Knowledgable staff, personal service. They advise and you decide, they will speak with you about your options. Just ask.
S&S always does a good job servicing all my vehicles. Great service and they care!
Came in to have oil leak checked They said I needed a new timing belt among several other expensive repairs total cost on their printout was 2700 dollars I went to parts store and bought oil sealant and installed for 5 dollars no more leaks I wouldnt send my worst enemy to these charlatons
This place is awesome. Family owned and it shows! I felt like we got personalized service treating us like friends! I would highly recommend this place!
The gentlemen of the customer service desk could not even look up the price of rims for me terrible service
The tech did a great job on my car. He also pointed out some things that may be a problem in the future that I should start preparing for.
S&S has been very honest with me especially James on Bell Rd in surprise. Its a wonderful place to bring your car.Everyone is so pleasant and helpful.
Ive been using you Bell Rd shop since moving to Surprise in 2003. Have two vehicles and would not take them any place but to S&S.Im really 100% satisfied with your great service. and I recommend you folks to my friends.Thanks S&S
Knowledgeable, efficient, timely service @ reasonable prices. This is my 3rd time as a returning customer.
The salesman gave me an excellent price on two tires and told me hed make sure I got the same price when I go back for 2 more (had to wait til payday)! They mounted them quickly, everybody was friendly and professional. My wife and I run a storage facility for RVs nearby and we refer many people to S&S. They always tell us they are glad they went.
Awesome service, very polite staff and they do great, quality work! Cant ask for more.
Absolutley perfect experience.Very professional, friendly . A#1 service
I had one of the worst customer service experiences ever. Had a early morning 7:30 am appointment to have my tires balanced. After waiting 1.5 hours, I asked the customer service person about the delay. He explained that he was short personal and had to shuffle the schedule. He moved 5 cars in ahead of my 7:30 appointment. When I told him I was not happy, his response was what do you want me to do about it. I responded with, thats not good customer service and it was his responsibility to provide good customer service to all of there customers. He responded NOPE, Thats not my job I am a sales person. Have a nice day.I dont think I will be back to this location.
The most and the worst and the biggest lairs that I have come to know, the tale start with having my front end being repaired at Allens Auto service replaced both upper ball joints but Allens could not do the alignment and sent to S&S Tire to have the alignment done their they said their was a frozen ball joint Allens auto replace the upper and lower ball joints and only charge me for the lower ball joints with no additional labor and sent it back to S&S Auto to be align the called me up and said your upper came need to be replaced, I called him a lair these things do not wear out they were inspected at by Allens Auto their was no frozen ball joints and the came were good, they charge me at S&S Auto 369.53 dollars for alignment that would cost 70.00 dollars bandits dress in sheep clothing! I am very handicapped but I am not stupid!
Should have air filters on-site. Simple oil change and tire rotation took 1 1/2 hours because of air filter not being available.
S & S Tire has proven to be a shop that I can feel confident and comfortable with. Ive been a customer for over 2 years and have always driven away with nothing but satisfaction in the service Id received. Whether a simple oil change, the purchase of a set of tires or more involved repairs, their advice has always been upfront, un-pushy and right on the money. I would recommend S & S Tire & Auto Service Center to any and all.
Quick service and friendly staff got my tire plugged and on my way in less than 20 minutes 🤯🤯
If you want to buy tires you can get them here but once you get them cross your fingers on getting them serviced even if you set up a time for service expect a 45 min to one hour delay . Dont walk out to the far west bay at the Surprise location the work area outside the door is not cleaned up. The balancing beads used on semi tires is all over VERY SLIPPERY... Dont express your concerns to them if you are upset,they will enter notes on you account stating you are a problem customer. You will get no where with them concerning customer service..
Great experience. Fast and friendly. Will use them in the future for sure.
Absolutely terrible service customer service I called to ask about getting a leveling kit on my truck and the man who answered was extremely rude! When I decided to end the call I said have a good day the man replied yeah whatever. I couldnt believe that a customer could be treated so horribly. Even throughout the whole conversation the man would yell will you give me a second. Doesnt sound like they want much business with that attitude. If I were you I would look at other places to work done on your vehicle!
Im a repeat customer and always have a great experience when I need their service. Reliable and the work is top notch! The prices are quite reasonable to.
Honest. No shady markups. VERY professional and will break things down where you can understand what is happening with your vehicle. Great bunch of fellas working there and I have NEVER had a problem or issue with their repairs.