I have been taking my Mercedes CLS 63 to M Complete for the last five years and they are the only place I will take it to in Tampa. They provide the best service and are knowledgeable in all aspects of Mercedes repair. They are always upfront and fair about all repair estimates. They are diligent in their inspections and always communicate all the options for any additional repairs items you might require. If you have a Mercedes this is the place to take it for all you service or repair needs.
2006 M CLK 350 . I was surprised at how quickly they fixed the transmission problem. Sam, the manager was very helpful and directed me to other vehicle needs my baby has. I would definitely recommend and will definitely be going back for any further issues which may arise. Thank you
M Complete has been serving my car for years. They have always been professional, competent, and reasonably priced. Most importantly, they are truthful, never over promise and keep their word. As long as they are in business, I will not take my Mercedes anywhere else.
Expert professional service. They were only local mechanic authorized to get mercedes part to fix my car. Prompt and friendly service shop!
I have an older 2006 and am so grateful this company was referred to me for regular maintenance as well as a repair for an issue. Been going for 5 years and wouldnt consider anyone else. Look no further for your Mercedes mechanic!!!
I found this place because I drive by them on my way to work and I truly lucked-out. They kept my first Mercedes running smoothly for many years until I needed a larger vehicle for carpool. I am on year 13 with another Mercedes and recently told Jim I plan to keep it at least another 7 years if he can keep it running (and I know he will). M Complete makes owning a Mercedes worth it because they are consistent, efficient, competent, and affordable. I have never had to wait longer than anticipated for a service or repair. I have never paid more than estimated or had to bring my car back for a repair that was not fixed right the first time. Last but not least, as an older woman, I cannot stand being dismissed or subjected to man-splaining” when dealing with male-dominated businesses. The folks at M-Complete have always treated me and other customers I know with the utmost respect.
Superb auto repair company. Very professional and courteous. Also appreciate their flexibility and willingness to accomodate your schedule. Highly recommend.
These guys are great! Both Jim and Sam are super knowledgeable and very nice to work with. They are honest folks and tell you the issues and the cost before doing anything! They do not try to sell you more than what the vehicle requires in service and/or repair. They have been taking care of my E350 for several years. The mechanics here are professional, kind and know what they are doing. I do not trust my car with anyone else! You cant go wrong with taking your car to M Complete.
The was wonderful very polite very quick an very honest
I’ve taken my sprinter camper van here twice now. Both experiences have been awesome. These guy are extremely honest and reliable. Only place I will be taking my sprinter in the future!
Fast, professional and cheaper than othersMy new favorite dealership
Jim and his team always do a great job. Highly recommended.
Honest and straightforward. Highly recommend.
I have been coming here for 20 years these guys are the best… Service with a smile you always get a job well done they’re highly ethical and reasonably priced… I highly recommend
EXCELLENT EXPERIENCEIve been taking my Mercedes to M Complete for 20+. Im now in the market for a new 1 after someone hitting me and totaling my SLK. I trust no one but Jim and his team to assist me and advise me on the mechanics of my next purchase. Jim agreed to look at cars for me at no charge. I LOVE the customer service they provide.
Jim and the guys are extremely knowledgeable and experienced with Mercedes. They have been excellent to work with over the past two years! Wish I had discovered them 15 years earlier rather than the ton of unnecessary money that I spent with the M-B Dealer very close by!These guys are the best!
Very busy but fair prices. Wish I lived a little closer to the shop.
Great place to take your car, they are very welcoming even without appointment. And their rate is way lower than the dealer.
It is very difficult to find a good auto service and repair shop; however, I found M Complete. This repair shop is not a bottom-line business. Indeed, M Complete would like to make a profit; however, this company’s prices are very affordable. It was very easy for me to form a rapport with management and staff. I have been using their services for 10 years and I am very satisfied with the quality of service provided. M Complete provides excellent and exceptional service. My Mercedes is in good hands when it is serviced at M Complete.
Highly recommended for older diesel Mercedes ( We have a 1997 E class diesel ) Great customer service and extremely knowledgeable. It was such a pleasure. A sincere thank you for your hard work and patience.
Service and work has declined over the years mistakes are made and I no longer have confidence in the facility .
Jim is the most honest mechanic i have come by in a very long time! He is very knowlegable. he knew my car better than the mercedes dealer! the dealer quoted me $9000 for my transmission repair and Jim fixed my transmission problem for $430!!!! He is amazing!
These guys are the best. We own two Mercedes and wouldnt think of going anywhere else. Good prices and excellent service.
Im thoroughly impressed with M Complete. My car (2015 GLK 350) needed an oil change. I called around (including the dealership) and M Complete had the best price in town. When I brought my car in I was treated with respect and they were all so nice. The service was fast and they did a great job. I waited in the lobby and each phone call they received they treated just as well. I will continue to come here for any vehicle need. Thanks guys!
Dealer trying to push a $1600 repair on my SL500. Two mechanics at this shop said I did not need it. Found a $400 repair that I did need and it has made all the difference in my cars performance. Hoping to develop a long term relationship. Thanks to Sam for his candor and reccomendations. N Virca Tampa
This is probably the best MB shop in Tampa. Very honest, long time in business and just really nice people!
I was blown away by the service and honesty of M Complete in May 2016 but I dropped the ball and did not write a review. Now, several months later and in a different state I have had minor problems with my car. I needed to find some information in order to proceed with repair here in Michigan. I contacted M Complete and they took the time to email me all the information I needed. NOW I decided to take the time to write a review. It is one thing to be honest and competent at the time of service - that is wonderful enough - but to still give customer service months later when I am 1000 miles away! Amazing. I am writing for another reason as well. It was reviews that I found on the internet that directed me to them. I nearly went somewhere else and at the last minute checked reviews. Good thing I did. So I hope this helps someone else avoid a mistake and go to M Complete!
These guys are great! Very accommodating and excellent service. I have all of my work, both scheduled maintenance and required repairs done here. Why go through the hassle and expense of a dealer when you have quality alternatives like this?!
Come and say hello to Jim especially if you have a Mercedes. I had a quote from the dealership for 4500.00. He looked at the quote put the car on the lift and said it only need 400.00 worth of wrk. So yeah watch out for the dealers.
Dont waste your time. they only work with Mercedes. Mr complete its a big name for low service.
Jim and his crew are the best. They are very honest and will fix just whats needed fixing. Even when I have mentioned things to Jim that a dealer would jump on to service, Jim would not do it unless the car needed it. He fixes just what needs fixing and will not milk by finding other things to fix as would a dealer to take your money. Also these guys know Mercedes cars and get you the genuine parts at just above cost and not at dealer prices! Very reliable and best of all honest!George MTampa FL
This place is the truth. Told me exactly what was wrong and had me back on the road insanely fast. They know what they are doing here for sure. Thank you Jim and Sam.
If you have any Mercedes new or old...definitely save yourself a lot... these people are experts on Mercedes. Jim and his staff excellent and very down-to-earth people!
Prompt, professional service at a fair price, without the dealer arrogance!
Where do I begin? I own a. 2004 Chrysler Crossfire. I went to several auto repair shops for help. As most Crossfire owners know, very few repair shops have the knowledge to properly diagnose and repair. After much research I resourced MComplete Auto Repair of Tampa FL. When I contacted Jim, he was clear, honest, and full disclosure. He explained the complex process to ascertain required repairs with no support from the manufacturer. After 3 weeks of costs and headaches from Other repair shops MComplete Auto Repair within the matter of less than 1 day had my 2004 Crysler Crossfire running like a race car. MComplete Auto are True professionals in the Mercedes products (and Chrysler Crossfire). Fast, honest pricing, and unmatched knowledge. I give Jim and MComplete ***** Five Stars and more!!!
Jim took great care of me and my car! These guys are smart, honest and have a great sense of humor, which is always a plus. I waited in the lobby and the repair was actually completed in less time than they estimated. For the ladies-- the restroom is clean, too. :) This was my first visit but I plan to always bring my car to M Complete for service in the future.
Great group of mechanics, honest trust worthy and fair with pricing. I have been a loyal customer for over 3 years. If you need a trusty Benz repair shop this is the place.
Very knowledgeable group and friendly service. If you own a Mercedes-Benz this is the place to go, Jim will take care of you. Prices are reasonable and honest.
My wife called me and said that her car would not start. After trying to jump start her Mercedes 250, with no results, we called and had the car towed to Mercedes Benz of Tampa. I asked my wife to call me when she found out what was wrong with her car...she called me and said that the problem was a Steering wheel lock and the cost would be $1400 and was told by the service technician, Rick A. that they were the only one in Hillsborough County that could fix the problem. I quickly Googled Mercedes repair shops in Tampa. I then called M complete auto repair on Lois Ave, in Drew Park, less than a mile from Mercedes Benz of Tampa and was told by the owner Jim, that they could fix the Steering Lock and were licensed to do so and the cost would be about $800. When I asked the MB of Tampa service technician if it was true that they were the only one in Hillsborough County that could resolve the issue, just as they told my wife,. I told him that I believe he was wrong. So he then Rick got the Service Mgr. to verify his statement, which he did! I then called Jim at M Complete Auto Repair and put him on my speaker phone. After the conversation, they were back peddling and said that M Auto would have to get the part from them (true) and offered us a discount to $1179.15. Here is the kicker: after we had A&M Towing (great company) tow the car to M Complete Auto Repair, I received a call the next morning and Jim told me that it was simply my battery. Shame on you Mercedes-Benz of Tampa, how many other innocent people have you bamboozled?. This is shameful and Mercedes-Benz of Tampa should be held accountable! If you ever need your Mercedes or any other car repaired, we highly recommend M Auto Repair 4421 Lois Ave in Drew Park! Honestly is a great policy!
I have been a customer of this business for 3 years now and took both of my MBs to them for repairs and maintenance. No other place in Tampa bay makes me feel confident in quality of work performed as M Complete does. Thank you Jim, Mike and staff for great work you do!
I took my 2015 GLA into the Mercedes-Benz of Tampa dealership because my car was displaying a 4MATIC not functioning message in the dashboard and the check engine light was coming up. . Not only did they charge me almost $200 just to take the car in to see what was wrong with it, but came back with a ridiculous report where they said that my 5 years old Mercedes needed $6,000 dollars in repairs and services. I took my car back home, popped the engine cover up and immediately noticed a loose vacuum line disconnected from the turbo, I cut off the worned out end, attached it back, ran the car... TA! DA! the engine light went away. A week later my car stopped working, I feared the transmission had gone bad based on what they had told me in the Mercedes dealership. I called a couple of places, and was referred to Jim over at M Complete! He was absolutely great from the beginning, and wanted to genuinely help me and see what he could do for me. They didnt charge to diagnose the car to see what was actually wrong with it (which makes total f*cking sense), they found that the whole problem was that I just needed a new battery. They serviced my car in the process and my car was up and running that same day. Im so grateful I found these guys. Dont fall for the scam of the Mercedes-Benz dealership! Save yourself the time and money and just go straight for M Complete. You really are on the best hands with them. They have been working on Mercedes-Benz car for like 18 years, and they can do anything you need. And you can be sure they are doing what needs to get done because they really want to find the cause of problems!
We have been bringing our car to M Complete for years! We love the outstanding, knowledgeable and prompt service we always receive. We have referred M Complete to our family and friends, they are also impressed with their excellent service and prices!
My entire family and I have been using M Complete Auto Repair of Tampa for nearly 16 years. They have maintained and repaired countless Mercedes Models for me. In April 2016, my beloved 1984, 123 chassis, 300 Turbo Diesel lost its Harmonic Balancer at about 370K miles. Even though the diesel was still running when we shut her down, we thought that the car was done for. Needless to say, several other people I spoke with diagnosed the problem to be above $1500.00 dollars or more. Jim and his team arranged to have it towed to their shop. As always, they were honest and sincere and made no promises but gave an honest opinion of what could happen. After about 2 weeks, they called to tell me the great news, the old diesel was alive and well and for half of what I estimated it to be. The same weekend that I picked up my diesel, I swapped a 1991 Mercedes 300 SEL for an new starter and alignment. I probably drove nearly 630 miles in the diesel the same weekend and it performed flawlessly. After being parked for nearly a week, I started the diesel up and she cranked on the first try and we drove her to the store. The 91 is back home and M Complete Repair of Tampa made her new again too. After working for Mercedes Corporate for several years and receiving over 47 Corporate Certifications, I can say without a doubt that Jim and his entire team are probably some of the best technicians and people to have when needing your Mercedes repaired and or restored. They know and speak the Mercedes language and if your truly love your Mercedes Benz, seek no other place to go. I am thankful and happy with the entire staff at M Complete. I recommend them to everyone I know who drives a Mercedes. Thanks again Jim!!!
Great job on my Benz as always Jim & Sam take good care of me and at very fair prices to keep my baby running smooth....thank you again great job!!!
Jim and the technicians at M- Complete are courteous, professional and knowledgeable.Prices are reasonable when compared to dealer services and the staff will offer lower cost alternatives to problem areas in an attempt to save you money. A real pleasure to work with a group of honest folks who really know their business!
Honest, fair, knowledgeable, and quick repair service. I wouldnt take my car anywhere else in Tampa. Highly recommended to anyone with a Mercedes or Mercedes powered vehicle.
They are great Jim and his team they fixed my 2012 mercedes E350 and I was very happy with the outcome
Tired of of the replace everything until it works dealer mentality, I tried these guys for an electrical issue. Over the last year, Ive had a lot of poor services experiences, so I was cautiously optimistic about these guys. Their Yelp reviews looked great. I had booked an appt with another German auto specialist, but didnt get a good feeling when I called. They just didnt sound very knowledgeable. When I called Mike @ M Complete, not only was he nice, he actually knew a bit about my car and issue. Signs of intelligent life!I needed to bring the car back after diagnosis, as they didnt have the part in stock. Frankly, its not something Id expect them to have and even the dealer had none on the shelf. What was most impressive was that I booked the appt for the repair and they didnt ask me for any money for the diagnosis work nor the part they had to order. Who does that?The repair was done today and it was faster than expected and UNDER what was quoted. They could have charged me more and Id have been happy. Now Im ecstatic! This speaks volumes about these guys, not taking you when the can and still have a happy customer. Thats business ethics folks.The two owners (Mike and Jim) are on site, accessible, and best of all, they get their hands dirty. Nice when the bosses are that close to the customer, the people who have the most to lose if work isnt done right.Not a sexy shop, no marble floors, or Starbucks coffee, but who cares! These guys are top notch and Ill be back should I need additional work. Just no reason to overpay at the dealer. Their stores are pretty b/c you are paying for it! But if you need to feel pampered, by all means.Well done guys. :)
This place is fantastic. I have a 2013 Mercedes ML350 4matic and they fixed every issue. They are able to work on new vehicles and all electrical issues, which is fantastic. Jim is absolutely amazing and did everything to make sure my vehicle was taken care of. He even worked with my extended warranty company to make sure they would cover the repairs. They replaced a lot of suspension parts, including the struts; they also did a tune up and fixed a stalling issue by updating the computer with the same equipment mercedes uses, but for a fraction of the price. I would not take my care anywhere else. Their customer service far surpasses Mercedes dealerships.
They fixed my sprinter. Highly qualified service techs. Reasonable price. I had bad experience at the sprinter dealer.
Great service definitely recommend this shop will continue to take my Mercedes here for future repairs 👍
Jim is the only mechanic in the world I trust to work on my vehicle.
Jim & company have always been honest and straightforward with me, and never afraid to explain what needs to be done, and why.I trust my treasured vintage Benz to their care, and you should, too.
These guys are fantastic, no one else touches my Benz. Trust worthy no sleazy up sales or scare tactics here, just quality honest mechanic.
I have taken my car to jim, brian and team for almost 5 years now. they are completely professional, priced right and make time to get your repairs done on YOUR schedule! i couldnt be happier! :)
Better service better priceing than any other mechanic I shopped by hundreds of dollars
Good service and respectful staff.
Brought in my clk for an exhaust rattle and got great service. Knowledgeable, professional staff.
Top quality techs...excellent service and pricing
Fast and Accurate inspection. reasonable prize. Good job.
Quoted $220 out the door for A service for Mercedes Benz coupe which is $15 less than the promotional price of the dealership and $35 less than the regular price of the dealership. However, I found that Rennen imports had a better deal of only $116
Great Service. Very Knowledgable. Good Prices.
Terrible service, charges 3 times regular price than what any other shop would charge.
Highly qualified and very professional why go to the dealership for Mercedes service
Best service in Tampa for your Benz...
If you have a Mercedes then you are at the right place, dont take your car anywhere else, they were willing to work on an issue with my car that no else was willing to and they did a great job
Good honest business. Nothing more needs to be said
These are a bunch of crooks sitting there to rip off people.
Friendly place