The VERY BEST, I have found the place Ill go for any phone repairs in the future oh and I have a couple of watches that need batteries so Ill surely be going there for everything they can do now. Beth is the best her meticulousness and eye for detail is probably why that place is so on point. Thank You Beth and Batteries Plus for putting a smile on my face again.
Beth and her Team at Batteries + Bulbs are incredible! They are so friendly, they’re quick, they’re affordable and most importantly they’re honest with their services! I have been coming here for years and I cannot recommend it enough!
My old Samsung Galaxy S7 Edge phone has slowly deteriorated until it is unable to hold a charge for even half a day, so it was clear it finally needed a new battery. I did a Google search for local cell phone battery replacement services, and started making calls to find out prices and how quickly they could turnover the repair. When I discovered Batteries Plus, I noticed that they are conveniently located at Dale Mabry and Kennedy Blvd, which is not that far from my home, so I drove over to chat with them. The technician looked at my phone, then took about five minutes to enter my phones details and serial number into his system to see if they had the parts on board. He told me if I wanted him to continue, the repair would not take long since everything was in stock, and said to check back in 35 minutes to see if it was done (at first, I thought I misunderstood - NOBODY else I had called could do a repair that fast). I agreed to the repairs and then sat down in the customer waiting area with a book I brought along. After 25-minutes, he called my name to tell me the phone was ready to go. Most of the other places in town I checked for repairs said they thought they could get it done quickly, perhaps even in two days! And their charge was going to be $40 more. Batteries Plus provided the EXACT service I needed, did it VERY quickly, and did it for a fair price. That, alone, makes them head and shoulders above most other facilities. The $10 discount they offer for using their on-line system to schedule the repair is an extra added bonus. I cant recommend this store enough and I would encourage anyone needing cell phone repairs to check them out. Also, before I left, I asked about iPhones (since my daughters iPhone is soon going need attention), and the technician informed me that Apple products are also serviced there.
The plus must be for A plus service. Went in to get a new battery for my key fob. They replaced it for me. I must have been in and out in less than 3 minutes. Awesome attitude, great service. 5 PLUS stars from me. Also this is a REAL review!
Needed to get a watch battery for a watch that was my great grandmothers over 50 yrs ago. went to south Tampa battery store, the young lady that helped me was very nice and helpful!! She installed the battery and it worked perfectly !
Ja’nae was knowledgeable and helpful. She was patient with my questions and answered them honestly. She replaced my car battery and explained the steps as she went. She did all of this in a timely manner and made it pleasant experience. I would recommend using this location.
Was Able To Go In And Get Exactly What I Needed With Help From An Employee She Was Very Polite And Also Helped Me Find What I Needed
Called on Labor Day, first of all didnt even expect them to be open, I dealt with an attendant his name was Kyle he was super informative and great service... Will definitely be coming back
The employee in the store was awesome. She really helped us out a lot. You should do whatever you can to keep her working with your customers.
Great service!! Always prompt, always friendly, and always providing a solution - over several years now.
Friendly. Fixed my IPhone immediately. Would definitely recommend!
Beth and Kyle are amazing! Beth spent a ton of time with me on a 30+ bulb order for our new build. Special ordered them for me and followed up a few times with email updates. Really appreciate Kyle’s customer service as well, they are a great team! I will definitely be back soon!
Excellent customer service, turn around time for repairs, and availability of stock in store make this essential to my business. The store manager is hands on and really runs a great shop.
Great service. Friendly and informative team. Fast turn around time. Had my screen fixed, in and out in 20 minutes flat!
Most if not everything i ever needed in regards to batteries thru the years has always been in stock. Prices are competitive to very good. People are usually friendly.
The customer service reps working that day were great (I believe they were Beth and Janae)! Gave me real answers and help - got me back on the road in no time.
They did not have the particular Bob that I needed. But the associate courteous.
Very friendly and they always have what I need
Beth was very friendly and helpful. Her knowledge and experience helped me to identify what I needed and to make a good purchase.
Everything you need in batteries and bulbs 💡With very friendly service
Great store always has what I need. Great customer service.
Wanted to charge more to replace the battery in my kindle than the cost of replacing the kindle
Sales Rep Beth Johnson was extremely helpful and was a joy to work with!
Could purchase light bulbs here where I could not find elsewhere.
Im a repeat customer for auto batteries. I always think a big box retailer will be cheaper but not so. Better convenience, service, and price than Ive found anywhere.
The staff was super friendly and knowledgeable. I needed something super customized that they didnt actually have in stock. But the people working were able to determine this in a matter of minutes.
Great experience! Very friendly and happy customer service. They fixed my phone that I didn’t think was fixable. And they gave me great recommendations. And the price was great!
I had a great experience. Witty and knowledgeable clerk. Plus they had the bulb no other stores had.
Customer service was excellent today when I placed my order.
Great place for fob batteries and watch batteries
Beth Johnson the Manager and Travis worked very hard to program my key FOB. They ran into a bunch of issues but worked until they got it done. Ty so much for all of your guys hard work to ensure that you give your best effort to make the customer happy! Not to common now a days.
We bought a battery for my 1984 Mercedes for +/- $250.00. It would not hold a charge in the first year we owned it and I took it back to exchange it under their warranty. The staff immediately said theyd only exchange it if it charged overnight and the girl at the register said it could be the alternator or starter. It did not take a full charge and they offered my husband 10% off for a new battery. He took the old battery to another non-Batteries Plus store and bought a new one. My car started immediately and I havent had any problem with it since. I will not be giving any more business to this store --- ever! P.S. My car is 35 years old and have purchased multiple batteries in the past. We never have received this type of treatment from any other store.
Superb customer service +++Always very graceful and knowledgeable. Never missed finding the very special bulb needed for replacement...PLUS THEY ARE HONEST.Dropped my wallet in their store....They went to lots of efforts to find my phone and call me for me to return to the store and reunite with my precious belongings....Thank you to the lady in charge that was so nice....Will always return there.Dont forget...They also fix screens for mobile devices...at a very fair price.
Great service. Friendly, helpful staff. Bought a car battery at a good price.
Always friendly service at this location.
STAFF WAS VERY HELPFUL AND HAD IN STOCK THE BATTERY I NEEDED
Purchased spare battery for backup ps, did not hold charge since purchased, agent replaced under warranty..
Batteries and Bulbs is the best place to buy a battery in the city. Beth was the best and greeted me with a big smile and helped me replace my battery with ease. Best prices with warranty around town 5 star service A++
Buyer beware these batteries are garbage. They say they have a one-year warranty but will not exchange if the battery does not have a 10 V charge. That’s a really dumb policy because if the battery was taking a charge I wouldn’t be returning it. These two batteries are only 6 months old. Absolutely ridiculous and a waste of money
Very good service, Beth Johnson did a excellent job. I highly recommend Battery Plus
Buying a new battery and extending the life of my cell phone is a huge help presently. Zane and Hunter were both kind, courteous, and helpful. Great experience all the way around.
Staff were super knowledgeable and helpful! Prices are reasonable as well!
Friendly service at the location
I have always shopped there and had good service. I went by this week and none of the associates had masks on and were not social distancing. I will not go back until they do. We all need to work together to fight this virus. No one likes masks, but we all need to wear them to protect each other.
The service was prompt. The employee was polite. The COVID19 precautions were adhered to as they should be. Very happy with my experience.
Great service, good prices. Joe was very helpful. Worked to locate the batteries I needed for my trolling motor and had them delivered to the store same day.
Buy online and pick up at the store works great. The transaction was quick and efficient. The items were ready for pickup within 10 minutes of placing the order online.
Amazing service!
Beth was extremely knowledgeable, and very pleasant to work with
I had and have a very unusual requirement; i.e. I have a Duffy Electric Boat. I need 16 six volt Gel Sealed Batteries and one 12-volt Gel Sealed Battery to keep my boat running. Thanks to the BPB store mgr Beth Johnson in Tampa, she was able to research and obtain these batteries. Also she was able to get a good retail price for me. Moreover, she is making arrangements to deliver and install these batteries on my Duffy Boat. This will not be an easy task; as we all know. Ms. Johnson has a truck & crew to do the job:-)
Fantastic customer service. Came in for a new battery and had it installed quickly. I have a newer truck and they try and make it impossible to change the battery but the gentleman got the job done efficiently and was happy to accommodate.
When you dont know how to change a battery or just need that unusuall size this is the place to go. Ive gone here for specialized light fixture bulbs. Batteries that I couldnt find or just a deal on a batteries. Nice clean store friendly staff. I love that you can pay a little more and get lifetime battery changes. Strongly recommend
Alway have exactly what I need when I need it
Had a small problem with a battery. Beth was super-friendly and knowledgeable. Shes a great representative for your company.
Great service, great employees and manager, good pricing
Needed a hard to find size car battery, and these guys helped me find it - a Duracell (didnt realize Duracell made car batteries, but felt very comfortable with the brand!). I installed it, and now the car starts up beautifully! Very helpful guys - took their time to help, on the phone and when I visited the store. Highly recommend this store.
The best!
Always great batteries at great prices. Took great care of me concerning a battery warranty replacement. Small shop so sometimes you have to wait in line for a while.
Prompt service
They have virtually anything battery or bulb related that you could ever want. They also carry car key fobs for way less than dealership prices! If they dont have it in stock they happily order it for you. Great customer service and friendly knowledgeable staff.
The store is clean organized the staff is above and beyond in customer service. Beth is quick friendly and very knowledgeable.
They went the extra mile for me. Online, I ordered five new batteries for my sailboat. I received the Your order is ready email; but due to glitches in the corporate (this is a locally owned franchise) ordering system, they did not have all five in stock. The owner was not going to let me leave angry! He first offered to send a driver to the Brandon store to pick up the needed units. Then, instead, he offered to substitute for five of the next higher-powered batteries, at no extra cost to me. It was a significant cost difference. The extra amperage will help keep my battery bank healthy. I will return for any battery, bulb or phone needs!
Great customer service with a smile
The best customer service, knowledge and kindness. Ive ever experienced, hunter was hands down great.
I have been a customer at this location for years. They continue to have knowledgeable, friendly staff members. They have hard to find items and they help me diagnose problems I bring to them so I don’t waste my money on things I didn’t need. I love they recycle batteries here too.
The manager there was so nice an helpful. They treated me with kindness and respect.the store #027
Fast, Friendly and good pricing. Convenient location. They had everything I needed to fix my car remotes. Very easy.
They were excellent very helpful in extremely accurate
Convenient, great customer service, and great price!
I ordered my battery online around 10AM and received notification the order was ready around 12:30PM. I drove over around 5PM and the staff member that installed was quick and very helpful. He asked to make sure we were satisfied and made sure I got my core deposit as a refund. I do not live in Tampa nor do I regularly frequent this location, but I was very happy with the service and the speed of getting my battery replaced in my car.
Great customer service. Hunter (Sales Associate) provided great service !
Can check out your existing battery
Fair prices, good inventory, very friendly staff
0 stars. was not able to pick up my battery as the store closed 20 minutes early. I spoke to store manager as my car died at work which is a Restaurant directly across the street. I explained i would pull the old battery and come right over. made my on line purchase and got to the store at 7:40 -7:45. They close at 8pm... but they closed there doors early. i left reinstalled my battery and was lucky enough to get a jump start. I will have to go and get a battery some where else in the am as I do not live in that area.very disappointing and frustrated. I will be requesting a refund and not using that store again.
On the way to the beach and our Bluetooth speakers rechargeable battery failed. Team were helpful and got us on our way in rapid time. Fair price also. Thank you.
Great customer service! Staff memebers and management are very knowledgeable. Would recommend to family and friends. Fixed My iPhone 8. Couldn’t be happier with the results.
Ordered online, paid online and picked up 5 minutes later! Good job!
Ok service, but stinky store policies. It’s a franchise so each store has their own rules. Batteries kinda of expensive. I’m always support local stores but this is it. Time to get on Amazon, this will save me time and headaches.
First, two weeks ago, Zane helped me get my phone going again. I needed a new battery and charger since both were the original ones. He installed the battery for me as I have no tech skills and am almost seventy. In spite of that, he helped me feel comfortable about needing help .He was competent and helpful.Today, I met Beth, who spent hours helping me with my old iPad that had lockedme out! Of course, I could not remember the password so she had to try different approachesuntil she finally was able to download, restore, and reset my password. While she was workingon my iPad, she intermittently and quickly helped other customers as needed.She was patient and helpful in spite of the time this took to complete.I now have access to my iPad and am typing this on it right now!I feel she went beyond the call of duty to help me. This is important because myiPad is the only device I have since my cell phone is an old flip phone I useonly for phone calls, I highly recommend this store because you will be in good hands with Zaneand Beth.
Great prices and service. Had these guys replace my shattered iPhone screen. Fast and friendly!
Staff here is SO HELPFUL, GOES ABOVE&BEYOND!! THANKS!!
I purchased a replacement JetSki battery online for store pick-up. After arriving at the store about 30 min later, the person helping me said the new battery needed to be charged for an hour, and I would have to come back in an hour.I was not happy to have to make two trips, and just did it because I needed the battery.When I returned the second time to pick-up, Jean the manager became aware of my multiple trips, and apologized, and gave me 20% off the price of the battery. That sealed the deal for me to return as a repeat customer in the future.Great customer service at this store!
Beth was an incredible help with 5 walkie talkies I got off Amazon. The rechargable batteries died within 10-25 recharges and were not typical replaceable batteries. With a little ingenuity, she was able to find an appropriate replacement and ordered what I needed. Items were in within 2 days and were affordable (~$13 each). It required some soldering and filling in extra space left in the casing from the old battery, so the new battery wouldnt move around. She saved me tons of money from having to replace all 5 walkie talkies (~$180+ to replace them) and did a professional job. She was courteous, knowledgeable, and professional. The new batteries should last about 3-5 years with our typical once a week use. Well worth the new batteries and an overall great experience. Thank you, Beth!
These guys are great!I had all kinds air battery problems with my golf cart.They were very helpful and super accommodating. Had I been left to the golf cart shop I would have spent twinge the money.
Good quality work and service friendly employees / knowledge of products and repairs Doc L
Nice people but they did not have the battery needed on stock.
Batteries Plus Bulbs on S Dale Mabry offers a buyer professional service and then some. Mike waited on me. He placed batteries in my car key fobs. One key had a tiny screw that had no way to place a small srcew driver in it so MIke separated the parts of the key and placed a new battery in it. I call that real good service. If you need a battery that is the place to go. They carry other useful products.
Quick service, no wait, honest time-estimate for phone and watch battery repair
Great service! Jean and the crew got me in and out quick, and at a great price.Thank you!
Very friendly very knowledgeable great service and price
I went in yesterday for a new watch battery. The gentleman who helped me (unfortunately, I didn’t catch his name - I was in around 12:30p), couldn’t have been more helpful. The service was above and beyond. Honest and dependable store. Will definitely be back!
I had a great experience and loved the unlimited batteries for my car key deal. I already sent my mom to the same location and she bought the same thing!
Friendly, helpful, have my needs available
Normally I do not write reviews, but when a companys employees go above and beyond to ensure great service I feel it should be recognized...I had issues with a scooter battery that need to be daisy-laced as well as be replaced and from the knowledgeable person I spoke with over the phone to excellent service tech (Efrain) who informed me on the proper care of the battery in addition delivered a speedy installation.
Great!
Easy to work with, convenient, knowledgeable, and friendly.
Outstanding service. had the products I sought...with expertise...and much more
I had an awesome experience here today. I was scrambling around different places earlier in the day because I needed a new iPhone battery stat. Was quoted cheapest 79.99 at another place. I stopped into Batteries Plus and Joe couldn’t have been more helpful. In 20 minutes I had a brand new battery in my iPhone out the door way cheaper than other places quoted. While I was waiting, I asked another gentleman working there ( sorry forgot name but very cool guy ) if he could check out the battery terminal in my car-in 10 seconds he told me exactly what I needed to get and where to get it- did the repair while my phone was being fixed. Turns out original replaced battery wouldn’t charge - no sweat- took it right back and another gentleman changed it out in 10 minutes and it’s working great. In sum, these guys are legends and I recommend them highly.