I was out of town and needed my phone fixed quickly. While it took a couple of days for my parts to get in, once I dropped off my phone it was fixed within 2 hours. Within 24 hours I noticed there was a desensitized part of the screen, I brought it back in, explained my experience, and my screen was replaced again within an hour, as well as the screen protector and case I purchased. Outstanding service and I wish we had a company and professionals like this where I live.
Great customer service. iPad was fixed in the time they said it would be.
The technician was polite, pleasant and professional. I had a cracked messed up screen. They made my phone look brand new. I am a satisfied customer.
The associates here were extremely helpful and professional with my repair. Hopefully I dont need to go back, but if I do, Ill feel confident doing so.
I had my Samsung tablet serviced because of a broken screen. They fixed it like new and their service was good. I recommend them to fix your gadget and they are very friendly. Service is outstanding.
Service was fast and cheap. I shattered my iPhone 8 Plus screen and attempted to replace it myself, which ended in me snapping an important cable inside. I took the phone to CPR and they were able to revive it. Good as new.
My phone had lost the touch sensitivity and I didnt want to wait and I needed my phone asap. So I went there I got a diagnosis and BAM!!!! I got my phone back. Great price! Great customer service! CPR is where to go if you want things done professionally. Thanks guys!!!!! sincerely thx. You really have done an amazing job. 🤝🏽🙏🏽
Excellent service! I bought a phone and they took the time to help me back up the new one. They’re very helpful and kind. I highly recommend them.
Fixed my completely shattered phone within two hours. They were very quick and friendly. For my iPhone 7 it was 87 dollars I didn’t look at many other places for price ranges. But they were great. If you want fast and good quality repairs check them out!
Walked out with a brand new note 20 in 20 minutes. Lots of financing options. Great staff
People there are very helpful and they will work on you with prices as well as discounts. I always buy my phone here and never have a problem.
Highly recommend took my phone here to get it fix and I didn’t make the mistake will definitely go back again and also fair pricing. Employees are very helpful..
Customer service by Jonathan Delgado was great! He was fast and secure, will be referring people here for future phone purchases! Thank you!
Accidents happen, and our Microsoft Surface Pro ended up with a shattered screen. It still worked, but it was shedding shards of glass. After calling around, CPR was the only repair spot that was willing to repair the Surface Pro screen. They repair these frequently and were confident in their ability to fix it. Though they ran into some issues specific to my device, they didn’t give up and I’m happy to say we have a good-as-new surface pro back in play just in time for school to start. Seriously, couldn’t be happier with their attention to detail, professionalism, and willingness to explain the issues they found and the steps needed to fix them. Wouldn’t go anywhere else for a screen repair.
Bought screen protector for my new I phone, it had lifetime warranty. This business is listed as one of the places I can go to get it replaced. Showed up on Saturday morning at 10 am and waited ten minutes, business supposed to open at 10 am. No one ever showed up.
Great customer service ! Fixed my phones screen so beautifully . Highly recommend them !!
Great timely repairs. One of few that can fix a MS surface tablet screen.
Didnt emailed me back
Great timely repairs. Able to fix Microsoft surface pro screen.
This place was recommended on my Motorola website as a walk in shop. Very satisfied and surprised with its good service. For $45 (labor), they cleaned my phone and fixed it, fast (2 hours).
I took a Nintendo switch for repair that was intermittently failing to charge/work on the dock. In two weeks I had the device back, working correctly, for $85. The only reason Im giving 4 instead of 5 stars is because they never contacted me. I called three times to find out (1) they hadnt gotten to it yet, (2) they were still diagnosing it and (3) weve been testing it, but yeah, its fixed and you can come pick it up. The customer service in person and on the phone was great, I just wish they had reached out to me at all during the two weeks they had it. Im a little curious how long it was fixed before I called the third time. BUT its fixed and Im very pleased with the result and price.
Fast service. Cheapest pricing but they do not use genuine Apple parts. As a result part of my screen is no longer responsive. But at least my screen looks pretty.
Really great job
Very professional and friendly.Good looking employees as well 😉
Jonathan was able to take care of my cell phone issue and help me pull all the data off of my crushed Samsung note 10 plus. He is quick and very professional and friendly. In the end it was very economical to pull the data off of my destroyed phone.
Went in here was looking for a brand new phone and needed something because my phone broke he offered selective phones and models and picked up a nice iphone case as well with a screen protector overall I thought they were very respectful and attended my needs right away
Helpful and friendly staff I would recommend to all my friends, family, and review readers
I had Very sensitive information on my phone that wouldnt turn on, they were very quick to solve the problem and I appreciate them for that, life saver.
This is probably the best service I’ve ever gotten from a phone place. Jonathan was super helpful and nice. He didn’t make us feel lost at all. We told him what we wanted and he made it happen. I’m definitely coming back here for all my phone needs! Couldn’t recommend a better place to go!! 10 out of 10 stars ⭐️
EXCELLENT SERVICE :) THE GUYS HELP ME OUT WITH TRANSFERRING MY INFORMATION TO MY NEW SAMSUNG NOTE 20 ULTRA
Very responsive. Quick turnaround and perfectly understood issue from the start. Up front estimate was reasonable and the fact I didnt have to send my Surface off to Microsoft was a plus saving time and the inconvenience of potentially wiping my device. Great job CPR. Excellent experience.
My phone was completely broken like it was shattered and it wouldn’t turn on. i brought it to this store and they fixed it flawlessly!
Very professional and courteous. Phone was fixed a lot quicker than i thought. So glad i stumbled across this place. They saved me a lot of time and money.
Great & fast service...will definitely go there for all my tech issues in the future. Good customer service too.
Very helpful. Took his time explaining what they were going to do and how long it would take.
Great place! They had everything I needed & much more! Friendly informative employees. Store was very clean & nicely stocked. We had a very good service there. I would gladly go back if needed. Very reasonably priced as well.
Fast, professional, and friendly service!This company was great with my iPad repair (screen). I expected to pay double what I did (from what I researched from the Apple site).Will definitely go back if I ever need repairs done again.Highly recommend CPR!
They guy worked hard and about half hour to get a huawai phone unlocked. But it was not accomplished. And he did not charge me for it.I had call a lot of cell phone repair company. Many would not do at all.Thank you for trying.
Did an excellent iPad repair quickly and for a fair price.
Good customer service and my desktop is like new ... wait a couple of weeks for the original hard drive but was worth it!
Extremely happy with the service, definitely this is the best place to go when you have any problem with your phone.
Samer at CPR North Tampa provided excellent service. He kept me informed during the repair process, ensured I was satisfied with the repair, and exceeded my overall expectations. I will definitely use their services again and recommend to others!
Horrible service they claim to buy phones then when u get there they dont
Great service. Very professional
Great, friendly, professional service. They communicate via google messages, and pick up the phone when you call. AND the prices listed on the TV in-store match the prices communicated via messages and confirmed via phone. Transparency - love it!
Went in to CELL SPECIALISTS to have the screen replaced on my LG G6. After a short inspection, Jonathan removed the tempered glass screen protector and POOF! the cracked screen was repaired! It was only the screen protector that was cracked. No charge! He earned my trust by not taking advantage of my ignorance. When the phone does need a repair, Ill go back and get an honest appraisal of the work that needs to be done from an honest merchant.
Good things: Diagnosis and treatment correct - the charging port was corroded and now it charges rapidly again. Price was reasonable, and the $10 credit for finding you through Yelp or Facebook was appreciated. Repair done quickly - one hour.Suggestion for improvement: After I received it back, I asked whether the battery had been tested. It is a 2-year old phone, and I believe that your shop can determine by the number of charge cycles, or some other method, how much battery life remains. If you had done that in the troubleshooting phase and told me that the battery might be replaced during the repair for the charging port more inexpensively, because the phone is open, I would have considered it as an option. Bottom line, you did what I asked you to do well. You might have missed an opportunity to also replace a battery if it needed it. The technician said that I probably dont need to replace the battery unless I play a lot of games or stream a lot, but I would have preferred a more evidence-based answer.
Quick and easy. Was greeted as soon as I entered the store. Jonathan handled everything and even recommended a screen protector which looks great and keeps it clean.Extremely satisfied and would absolutely recommend it to anyone looking to get their device repaired.
Jonathan was very helpful polite and professional and did a miracle with my phoneI highly recommend this place
John was extremely helpful and patient with my frustration that my phone dead. He was able to transfer all my data from my dead phone to my new phone. I could not have been more happy.
Johnny Moreno was a life saver. My work phone quit getting a signal, the Network store couldnt get the phone working and my companies IT department would take a couple of days to get me a replacement. Not having that phone for a couple days would have crippled my work as Im a salesperson on the road and thats how my customers contact me. Johnny found me a phone I could purchase, load my data and apps onto and use my sim card in and get back to work as if nothing happened. A huge help cant thank Johnny and the Tech Jonathan who stayed open late to get this done for me and CPR Cell Phone Repair for being smart enough to have them on their team - Great experience - and while I was there, they fixed my personal phone that I procrastinated about too.
My overall experience at cell specialists was the best . They guided me through and fully explained my phone options and phone plans. Excellent service. Johnny took a lot of time explaining my new phone and all the features. I would highly recommend cell specialists. The best . They have been at this location for 17years..
Excellent job
Their customer service is awesome. I emailed them multiple times to find out when they were going to receive a particular screen protector and all of their responses were very quick. Once they had some in store, I went and it was a very quick and easy visit!
I have not needed to get my phone repaired before yesterday. I happened to find this place and can not say enough great things about the staff and service. The repair was very quick and very cheap compared to other options. Highly recommend!
Quite expensive and didnt really fixed my iPhone8, only the screen and the frame. My phone is now shutting down even at 70% and my microphone does not work. Make sure you call them quite consistently for current status of your item.
My screen cracked and I went there, and met with Johnny. Service was exceptional and fast within the time of me grabbing lunch and coming back it was ready. Looks better than before and the customer service just tops it all off. Thank you Johnny I will be referring all my friends over to you thanks for the pleasant and quick experience.
I was twice given the same price to fix screen on my iPhone. Once on the phone and once Saturday. I waited 30 minutes until they opened this morning and the price went up ten dollars. The guy lied and told me that he never quoted the other price! Bad bad business!
Wonderful customer service and left with a fixed phone!
Visited CPR Cell Phone Repair early August and spoke to representative Jonathan. Discussed possible reasons for battery failure after just one year of use. Called back that night to order OEM part, since I was comfortable with Mr. Delgados replacement cost and turnaround time. Unfortunately, battery came in a few days later than expected, but delay was not caused by CPR Cell Repair. Brought phone back to shop and within an hour and a half had working phone! P.S. Jonathan was very courteous and professional during my calls and visits!
I thought this was a professional establishment until I had to come back a day later to get my phone fixed AGAIN because my phone experienced glitches and one of the workers by the name of JOHN forgot to put back the screws on my phone which made my phone more susceptible to damage. During that time, after paying over $100 to fix my phone-screen I had to pay for ANOTHER screen protector to secure my phone a SECOND time even though I was not at fault for my phone needing repair. Believe it or not, my phone was still not working the same for the THIRD TIME, so I just decided to go to ORANGE PHONE CARE and they took care of everything for me and took the time to educate me on how my phone was poorly repaired; I have not had issues ever since. If JOHN still works there, please do not waste your time or money. I tried speaking to a manager but he wasn’t much help with that either. On top of that, he had poor customer service and did not take accountability for ANY of his actions.
I called around and CPR offered the best price. Fixed the broken glass on my screen on the same day. Very pleased.
Great service at a great price. Quick and easy. Highly recommend.
Loved the service, Johnny and Juan Pablo are very professional. Quick and easy transaction with smiles on their face! Everything was done within minutes with a full store still manage to keep it cool and take care of everyone with great attitudes!
Replaced battery in my Nexus 6P, quick service done properly. Like brand new again! Highly recommended if you need any service for your phone/tablet
Went to CPR to have my Zagg screen protector replaced under warranty instead of having to wait and do it my mail. Was pleasantly surprised how fast I was in and out.I would definitely recommend them!
Very friendly, professional and experienced. I broke my iPhone while visiting in Tampa. Not only that they fixed the screen and replaced the battery for an outstanding price, I also picked up a used iPhone 10 that’s in mint condition for a lot less than what I can get it on eBay. Definitely the place to be whether you are buying selling or fixing an old phone.
The most amazing service and attention. John and Johnny are amazing. I don’t think there’s anything they can not do. Thank you for the most amazing service. I refer a lot of people there also
DO NOT GO TO THIS PLACE!! They will steal your money and do a terrible job!!I went to this place about two months ago to replace my cracked phone screen. They charged me $375, which I accepted to pay since I did not have insurance (my bad, I accept). That was not the problem.About one month later my phone shows up a purple thick line on the middle of the screen, so I decided to take it back to the same place to have it fixed, since I was still under the warranty period. They tell me that this is due to some pressure that was put on the phone and that it was not covered by the warranty. I have to say that since the screen of my phone was replaced two months ago I have been EXTREMELY cautious with my phone since it was painful to pay almost 400 dollars to fix it! So my phone has not been under pressure of any kind!! The store guy couldnt even look to my face when he was making up all the excuses and kept looking down.I asked to speak with the manager and the store guy gives him a call. The Manager basically says the same thing and that they were willing to fix the phone again, at FULL PRICE!! And that the only thing they could do is to avoid the taxes (24 dollars charge)... what a joke.Please do not go to this place. There are plenty of other places in the Bay area.
Extremely helpful with reasonable price! I got my iPhone 6 plus screen replaced together with a screen protector and a phone case for just less than $200. Friendly and kind, they even gave me a cold water bottle because I walked there. I cant express how much I like my first time experience here!
Fantastic customer service. A+ Repairs.
Awesome staff! friendly, funny, but most important efficient! I have been there plenty of times and have not one complaint. I will definitely go back to them in the future to fix my phone and you should too!
Poor service, and disrespectful customer service from their employees
I just had 2 of my smart-phones repaired and they are working perfectly; The knowledge and expertise I found from the manager and associates were insightful. I was greeted politely when I entered the store and I was assured that they would do a great job. I look forward to returning future cell phones there. The cost was very good too :)
Had my phone fixed at this location. Great staff and great prices. Had no issues with the phone after the fix so I would recommend this place to anyone looking for a phone repair.
Clean place, amazing service and staff!.. Prices BELOW ANYWHERE ELSE!!! ANYTHING ABOUT CELL PHONES this place is where you need to go... location is amazing, next to highway 275.. MY NEW PHONE PLACE PERIOD!
This place is absolutely amazing customer service is always great and very quick. I just bought an iPhone 6 plus and the next day I cracked my screen :( I headed right over to the cell specialist and my wait time for my repair was only 45 minutes! I was so impressed! My salesperson was Johnny and he was very helpful with all my questions. They will definatly be my go to when my phone has any problems. Thanks cell specialists !
Somehow the back glass on the rear camera of my Samsung Galaxy S6 Edge Plus cracked. I called around and nobody had the parts in stock but the Cell Specialists did. From the time I arrived and I handed them my phone it took no more than 20 minutes for the repair. Excellent service! Thanks guys. I will not hesitate to have any of our phones serviced by The Cell Specialists if they need repair for any reason in the future.
Great customer service. Knowledgeable personnel.Great price.Ron
EXCEPTIONAL CUSTOMER SERVICE FROM STAFF, THANKS SOOO MUCH FOR ALL YOUR HELP!!!!!
Best place ive been so far. Ive already fixed my phone 5 times in apple stores and it always leave a sign of damage, i took it to the apple store for a last time and they were trying to sell me a new phone after not being able to do anything with mine, i took it to The Cell Specialists and in less than an hour it was all fixed and with no signs of damage, like new. So id really recommend this place.
Got my phone out of a boot loop that Odin could not. Very satisfied
Quality service, affordable prices! Definitely check this place out for any repairs and Accesories for your phone! HIGHLY RECOMMEND! :)
It was really cool the tech was very professional and friendly and there wasn’t any hassle. Very smooth transaction.
These guys are incredible. They can pretty much do anything and in the same day. I would t go anywhere else in Tampa.
These guys are great. Fixed the screen on my Samsung Tab S 10.5. I hit it with my fist and cracked it last year (when Ive only had it 7 Mos). I was 😡 because sending it to Samsung would kill it with that wipe and reset policy . These guys fixed the screen, so now its like knew.
Did not use CPR Cell Phone repair svcs - re:.. More expensive than competitors.. Longer svc repair time required.. Wouldnt guarantee same water resistance after repair as manufacturers - re: Didnt have reqd glue.. Location more distant...Unable to make Recommendation nor Quality of Svcs review because no actual personal experience w CPR CPR....
Came to the cell specialists to get my phone fix, not only they got it fixed the same day I also got a free case with it yayyyyy :-) thank you johnny for your help. Will definitely recommend this place to anyone in need of getting their phones fixed...Side; note store looks super nice and clean plus lots of accessories to choose from.
They sell phones at a great price, but SUCK at customer communication. I had my phone sent off for a repair and waited the estimated 2 week time span like they said for my phone to be sent back to the store. I called maybe 16 days later because I never got a phone call or email about my phone being sent back and when I did for sure my phone had been sitting there for days. Then once again my phone needed fixing for the same problem they were suppose to fix the first time. I sent my phone off personally and gave them my home address to send the phone back. Nevertheless Im waiting and waiting on my phone. I gave them 2 weeks and no response so I called to get an update. They stated my phone was sent off and delivered 2 days before my phone call. I was unaware because it wasnt sent to my house it was sent back to the store. No one even bothered to call to tell me I got a package in and not only that thats not where I asked my phone to go. So I call the store and they were closed due to a recent hurricane we were suppose to get. I thought their phone could possibly be down so I drive to the store and for sure they were closed and locked up. So now its like where tffffff is my phone ughhhh....
Fast Repair on a Saturday afternoon with same day turnaround. Reasonable priced. Helpful staff.
Quick fix on phone screen replacement. Authorized Zagg dealer, warranty exchanges!
I called in for information. I spoken to Mark and he gave me exactly I needed. Good customer service that it left an good impression to me.
Nice repair job done by good people.
Clean, friendly environment. They were persistent and fast with giving my new phone!!
Great Place, Great customer Service, And An abundance of cell phones,tablets and accesories! I went in wanting to buy a new case for my phone; however I left with much more! They took the time to explain, and help me choose the best cell phone bundle possible. They went above and beyond with their service! And now they are even able to help you finance in case you dont have the money available! I have already recommended the store to friends and family! Great Job Guys!!
This company is amazing. I live in Lakeland and They are the only store that would fix my phone and get it right back to me, I have been there twice and both times they have treated me great!! I highly recommend them!!
John took great care of me and fixed my broken IPhone quickly and perfectly at a fair price. Highly recommend.
Great turn around quickly, fixed my iphone that dropped in water