Very knowledgeable and had just the part I needed.
Really know how to make your needs simple
A great location with some of the best customer service Ive received at an auto parts store. They helped me track down an obscure hose and even though they didnt have it in stock, they helped me find a location that did. They were even willing to double check other retailers and Amazon and help me compare prices. I will definitely return here the next time I need a part.
Helpful and knowledgeable staff with a good variety of supplies and tools.
Had parts I needed, friendly, knowledgeable staff
We are a industrial Napa, we make hoses,(up to 1 in.) battery cables. Supply the plants around us, the Port. We have our annual filter and tool sale every March.. Major sale.There are 3 Allen and Kerber Napa stores. Baytown, LaPorte and Texas City.
Worked here and have to say Great set of people. Very knowledgeable and know what they are doing.
They are more heavy duty. They carry certain parts the other parts stores dont carry but NAPA does and they make your hydralic hoses right there fast.
Great staff and always have what I need
Wes provided me the best customer service I have ever experienced. He was soft spoken and answered all of my questions. This person has set the bar for customer service. I will not be using anyone else for my parts from now on.
Staff is belligerent because I wont conform to their mask policy claims its a law but cant show me the law
These folks were very helpful and informative.
Always helpful, if they dont have it they will get it. If its serious ask for Wes.
I was very happy to have a local NAPA store in Texas City again 2/1/19. NAPA provides an inventory of quality parts for my diesel truck not found in the average auto supply box stores. With the addition of the Allen and Kerber service and staff, I have been very satisfied with their knowledge and availability of parts and willingness to create solutions....5+
Great staff very knowledgeable and goes the extra mile to help out the customer
Great experience, they had what I needed. Staff was courteous, friendly and very helpful.
Some are knowledgeable, some arent. Attitudes are difficult to deal with here.
Very helpful service
Very knowledgeable, friendly and a excellent location. Would highly recommend.
If you need hydraulic hoses made, batteries for Equiptment, or filters . This are your guys . They know what they are doin.
Very nice set up.
Very knowledgeable and helpful
Very friendly and helpful staff
Good set of guys
Very helpful and friendly
Good place
Excellent atention