Hello. I just wanted to leave a note here on my shopping experience. The store was very clean and the service was prompt. Maybe new management?? It was a big surprise. Thank guys!

This place is great and James was extremely helpful and knowledgeable. His great attitude and customer service is the reason I will be back to this store in the future.

The ladies who work here have phenomenal customer service and always so happy to help but the guys are neither friendly or helpful. I couldnt even get a hello back when I said it. This is not a way to keep customers coming back.

Lady was very helpful. Sorry didnt get her name but very informative and honest. Was in middle of getting a audit and was preparing but stopped and help me with what I was looking for and educated me on things I needed for my SUV. Thanks again.

Not a very knowledgeable staff. One even made a suggestion that I was looking to get the cheapest thing available even if its not right. Went right down the road (literally half a block away) to AutoZone. Walked in with the same battery. The women behind the counter went right to the comparable battery and it was $30 cheaper than the wrong battery Advance was trying to push on me.

If you cant tell them make model and year of vehicle these people are useless. May as well replace them with a kiosk the two people that I talk to had no real knowledge of Auto parts, and I seriously doubt they have ever worked on a vehicle. Another customer came in while we were there with an alternator. when the customer told the parts counter person it came off of a boat the parts counterperson didnt even try to help him from that point forward.

None of the local part stores are reasonably priced but, Ill use this place for other items I need. The Perks program saves you a few extra pennies. A penny saved is a penny earned.

Our car broke down on Saturday evening, the day before we were planning to drive home to Florida. I did what little diagnostics I could with the help of youtube and google, but to no avail. Sunday my wife and I went into this store to see if anyone had ideas to help find the problem. Gina was so helpful and told us one of their customers might be able to help. One phone call and he came to our rescue. He had the diagnosis in minutes and the part was in stock (surprisingly since the vehicle is 18 years old), so the repairs were done in an hour. We lost only one day, instead of several days. Special thanks to Gina for being so helpful to get us what we needed in such great time. Couldnt have asked for more!

I usually go to Oreillys up here next to the house, but as i passed by Advance Auto i found myself with the urge to just walk through and see what it was like .. It didnt disappoint ...A nice employee greeted me upon enetering the front door ..then with open ears . listened to my ramblings of a particular part and was politely directed to the general area, where i wished to peruse unencumbered . And so did, and found some really great deals on Small Engine Spark plugs for$ 2.49. . I bought 15 ....hehe ...i use them all the time. But hey..!! Ive been paying dang near 4 dollars a piece for them at my usual spot...I think ill be good through the winter ...then i might just come a shopping again

Very friendly and responsible staff.

My vehicle has a check engine light on and they would not come out and check it even though they advertised they do it for free they tried to blame it on covid

They were nice

I went into this location to recycle my used oil. The employee I spoke with confirmed that they do indeed take used oil and directed me to the corresponding area. The area was well kept and easy to access. I had no trouble getting my used oil into the tank and they even had a public restroom to wash my hands in after I was through.

This was my first time dealing with Advanced Auto Parts. It was one of the best experiences Ive had in an auto parts store. Frank was very knowledgeable and helpful. I have found my permanent auto parts store.

Great employees. Very helpful. They wont load you with false information if they dont know the answer. Theyll look for the answer with you or find someone that knows it.

Very friendly and professional staff. Almost every part you need.

Good group of people

Every time I go there the staff is kind and knowledgeable.

Very efficient staff. Prices good. Need more products made in USA, EVERYWHERE!!!!!!!.

Incompetent workers, dont know anything, Im still laughing at the the fact that I told her I need a 4.5in trailer hub and she asks year make and model of vehicle then repeatedly tried to say they dont carry those

Helpful staff. If they dont know an answer they will help you find one. Large supply of parts on hand and they can usually get anything else into the store the next day.

They dont respect the warranty and always is a excuse to replace the things under the warranty you probe they are lying and they dont care. !!

They were decent, and had the part I needed in the store,so no waiting. The only reason they got a 4 from me was their attendant was in the back for a while before he came to ring me out

Friendly helpful staff.

Great service. Knowledgeable staff. Will return and do business again.

Always helpful and have what I need and if they dont it can be found

Held my battery over night cuz I was on foot & it was dead...great work ladys

The service is great. Veterans get 10 percent off .

Excellent parts knowledge they the alternater we needed and the counter guy was very niceA++++++

Just sent my wife over to pick up oil and filters for her Lexus. Excellent service and their advice kept me from putting in the wrong oil. Love it when customer service is this great

Very knowledgeable which also made the salesperson good to talk with & ask questions.

Good customer service

Its almost no waiting, they strive to get u in and out with the best customer care.

Great staff and great help the employee Xavier help me find everything I needed and was very informative would recommend to anyone

Avoid this place. Called yesterday for 4 TPMS sensors and I drove all the way from Galveston the next morning to pick up these sensors. Old guy had no clue what I was talking about and they ended up not having them. Ended up going to OReilly who was able to have them within a few hours.

Very nice people in clean shop auto parts

Always helpful, good prices, never have to stand in line for 10bminutes just to check out.

Helped with my extra questions. Great service and had what I was looking for.

Online purchase and instant store pickup works well

Usually has workers with a lot of knowledge. and in my experiences

Accepted my online discount 2 thumbs up.

They are super nice and go above and beyond to provide the best.

Very helpful and will loan their tools.

Good pric

What a great and efficient experience at this location. Crystal really know customer service even for those of us that dont really know about cars.

Huge selection, great staff

Rude and no customer service

I work for a local shop and i call this place and the person on their end is not knowledgeable and doesnt care if I get the part I need . I waited for 1hour and 40 minutes and when I called back the guy I talked to had gone home and never placed the order . so I had been waiting for nothing . if you know nothing about mechanic shops, if im not putting cars back on the parking lot after fixing them im not making money . thank you advance, you have cost me business for the last time !!!!!Look at their reviews !!! Ozzy Osborne, and four a google user thats all . plus one guy that had the same kind of experince I did . but they have a 4.3 rating on google maps . I wonder how that happened ? Can anyone say fake accounts and fake reviews ???? Good job advance ! No one saw through that load of horse crap !!!!

Very nice and friendly.

Good customer service at the register. No help finding anything while shopping.

Although they didnt have the I was looking for, they helped me as much as they could.

They were helpful with diagnosing a bad alternator.

Very good costumer service.

Good value

Good staff and decently stocked.

Very helpful in getting what I needed

They have everything a car needs and a store manager that goes out of her way to help 😁

Very friendly, knowledgeable staff.

Great customer service!

A2qc2 RQ

My favorite parts place

Use to be on top of their game, but new people, that dont have knowledge of motors, and poor customer service, screwed it up.

Good and helpful staff

Helpful as always.

Always good deals

Excellent customer service

Very helpful

Too high

Helpful service

Nice people

Not bad

Ok

Helpful, courteous

Helpful

Nice

Excellent