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Verizon Authorized Retailer - Russell Cellular
1805 Tift Ave N Ste F, Tifton, GA 31794, United States
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Verizon Authorized Retailer - Russell Cellular
Comments
Br
Review №1

Cara was so amazing. She helped me get a new phone, on a contract, and out the store. It was fast and super friendly. I am so happy I chose this store to get a phone.

Jo
Review №2

I had a wonderful time at Verizon. Abigail was great and did so well! Verizon on tift ave is now my go to phone spot thanks to her!

Er
Review №3

Abbie was so AMAZING. She was so patient and sweet! Will definitely be back!

Ja
Review №4

My experience with Whitney was wonderful. She was very professional and was very good at what she was doing. She explained things to me and helped me set my new phone up without any problems. I will definitely use your store and customer service again should I need further help in the future.

To
Review №5

I came to this store after the corporate Verizon store said they were unable to help me. My iPhone was damaged and I needed a replacement ASAP. Mr. Leslie was a TREMENDOUS help to us. He took the time to help us get everything situated on my new phone and answered all our questions. We will definitely be using this store the next time we need to upgrade our phones.

Za
Review №6

My sales person who name is Abigail, helped me out with everything I needed. She helped me upgrade my phone and showed me a new way to transfer all my information to my new phone. She had the best attitude a sales representative could have. Thanks to her I’m enjoying my new iPhone 12 Pro Max

Sh
Review №7

Whitney and the whole team in the Tifton GA store is extremely professional, knowledgeable, and easy to work with. Greatful that they are in our community!

Al
Review №8

Excellent customer service ask if I needed help as soon as I came into the door recommend this store to anyone that wants good customer service

Kr
Review №9

After unsuccessfully trying to visit the corporate Verizon store, we were told about the Russell Cellular Verizon store. A completely different experience! Friendly staff, easy to work with, and fast. Hannah was excellent. She didn’t try to sell us a bunch of things—she could tell we knew what we needed and simply assisted us. She also pointed us to saving additional money. We’re very pleased with this location and we’ll be back!

Co
Review №10

Whitney was very helpful. She was very knowledgeable about their products and made a great suggestion on what I should buy. Will definitely do all my business with them.

La
Review №11

Hannah was so helpful activating my new iPhone she had me in and out within 20 minutes and I didn’t lose anything from my old phone will definitely be back when I need help thanks Hannah

Ka
Review №12

Whitney was very helpful! She answered all of my questions and she was very professional and quick. Would definitely recommend!

Sa
Review №13

Whitney was more than helpful and polite through the whole experience. She was very patient and understanding and did everything she could to meet my needs and requests. She answered all questions and explained everything thoroughly. I will be shopping here in the future.

Fl
Review №14

I had a wonderful experience today at Russell cellular. I always do. They are professional and always top notch helpful

Ja
Review №15

Always has great customer service. In and out very easy and quickly. Great place!

As
Review №16

We had a great experience with Verizon on tift Ave. Tifton GA! Every other Verizon Ive visited in the past have never interacted with me as friendly and helpful as these guys. Ill definitely continue using this Verizon store.

Sh
Review №17

Hannah saved my day! She helped me back up my old phone and completely set up my new phone. She was patient and answered my questions as she made sure all of my apps were transferred. Wonderful experience!!!

To
Review №18

EXCELLENT customer service. The service was swift & efficient. Would highly recommend. Particularly Whitney’s assistance was spot on. She clearly enjoys her job & helping people have the most pleasant Verizon experience.

Wi
Review №19

Whitney was so helpful to me and my daughters. she actually had the phone i was thinking about myself and was able to show me the things she really liked about it which sold me, and she helped set it up. plus she got my daughters and me the best deals she possibly could. She was so helpful and patient.

Ch
Review №20

Great customer service and fixed what needed.

Ky
Review №21

An easy pleasant experience at Russell Cellular! Such a pleasure to work with Whitney!

St
Review №22

Yes this establishment is excellent. I have been there for assistance; on & off, for three years and I’m still not disappointed. Thank you Russell cellular.

Ti
Review №23

I picked up a pre order phone today, and while I had to wait I was amazed at how quickly efficiently and safely the staff at this store helped its customers. Whitney and Cole helped me today. They were both very friendly and helpful with setting me up with my new phone, as well as answered all my questions. Great experience at Verizon today.

Br
Review №24

Very nice, and professional staff. Always have had a great experience here.

de
Review №25

I drive 30 miles just to do business with them... Whitney was very professional and informative... Leslie is awesome as well... great location

Wi
Review №26

Whitney was very professional & knowledgeable about the products she sells. Also very helpful with the installation of tempered glass on our 12 & 12 Pro iPhones, plus explaining the lifetime warranty contract.

Ch
Review №27

Great experience today. No crowd, quick and efficient service too! Jessica was awesome and so helpful with everything we needed! Couldn’t have been better. Thank you Jessica for all of your help!

Re
Review №28

By far my favorite store to go to for my phone needs! I have been going there for years and always have a good experience!

Jo
Review №29

Had to wait, but when I was put with a representative he took care of all my problems. Will return with service like this.

Ro
Review №30

Leslie knows everything about cell phones. He is very helpful to customers. I waited to see him and observed how friendly he was with a couple with a small child.

Ha
Review №31

Whitney was amazing! She does her job well and is very personable!! She made sure I was taken care of before I left and made sure I was happy. I will definitely be back! And not just to make a Shady Lane stop on the way home!!! :) Thanks, Whitney!!

As
Review №32

Amazing little place, has all the options of a bigger Verizon with less crowd and people. I loved customer service and it was quick and efficient. Whitney needs a raise. Please and thank you.

Ad
Review №33

Whitney did an awesome job! We will in and out within 30 minutes with everything we needed. Would’ve been quicker if I had not made a change in my order. Thanks Whitney for a great experience!

Ca
Review №34

Very knowledgeable,, eager to help,, very professional

Ja
Review №35

Great team Whitney,Leslie and Hannah!

Su
Review №36

Whitney was very knowledgeable and helpful. She answered every question and took her time to do so. I will definitely go back!

Ma
Review №37

Good group of ladies!! Always helpful

Er
Review №38

Whitney was amazing to work with and incredibly helpful! Our family loves this store!

Mi
Review №39

Leslie was so very helpful! Amazing customer service!

Li
Review №40

Excellent service...friendly and knowledgable people.A thoroughly painless experience. Leslie was very knowledgeable and very helpful and patient with all our questions. Definitely where we will continue to do business.

Ga
Review №41

The sales person Whitney Woodall was super nice and very helpful explaining about my new phone. From now on this will be the Verizon store I will shop at. And will inform all my friends to shop there. Thank you Whitney for all your help .

Co
Review №42

Good service felt welcomed

Al
Review №43

Leslie took time to help me with a new phone. My phone was old and on its last leg. He was very helpful and knowledgeable about what I needed

Ga
Review №44

The service was outstanding, even during this pandemic, the sales rep Jasper had a smile. He helped me get everything on my phone and swapped with no hassle even though I was moving from android to iPhone!

Su
Review №45

Hannah was a tremendous help as usual. She is kind and courteous and always makes a visit enjoyable.

Ji
Review №46

Awesome service. They went out of their way to help me try an solve an issue I had.

Ci
Review №47

Jasper was knowledgable, respectful, and professional. He kindly walked me through each step while setting up my new phone.

Ha
Review №48

Whitney at Russell Cellular in Tifton gives great customer service. Great job and thank you!

Mi
Review №49

Great friendly service!

Ch
Review №50

Hannah was helpful, friendly and courteous.

Mo
Review №51

Great, easy experience today! Leslie is very knowledgeable and friendly, and he made getting a new phone very easy and hassle-free!

Ro
Review №52

Whitney was very knowledgeable and extremely helpful. Awesome experience all the way around!!!

Da
Review №53

Great Staff and wonderful service!!!

Su
Review №54

Jasper at Russell Verizon was awesome ~ helped me with a couple of annoying issues that had popped up and were taking me forever to figure out on my own. He just kept plugging away until he got them all worked out. So thankful for his help!

sc
Review №55

Excellent service!

Pa
Review №56

Leslie was very helpful and got the most money for me when I traded in my old phone!

De
Review №57

Thank you for your help, Leslie!

To
Review №58

I just purchased the Samsung Note 8. All I can say is fantastic service! I knew what I wanted and they made it happen. Friendly, knowledgeable, and courteous. We will be back to get a phone for my wife in just a couple of weeks. Leslie Sumner is the best, but all of the employees here at top quality!

Co
Review №59

Everyone was excellent! She was helpful and knowledgeable.

Ma
Review №60

Did not email me or call me back

Ro
Review №61

Super friendly and so helpful. Nice selection of accessories definitely

Tq
Review №62

Awesome Service as always.....WW

sa
Review №63

This is the only Verizon I will go in!! Leslie is the absolute best!!

Ro
Review №64

Experience my brother-in-law had at Russell Cellular, Tifton, GA. The price for a new phone increased from the original quote of $269.99 to $323.99. Russell Celluar called Verizon and had them setup the phone. Did not have them upgrade plan or add autopay as requested. I had to call Verizon and correct this for him.

Le
Review №65

Awesome experience. Very friendly and goes over and beyond to make sure you are happy. Thanks, Leslie!!

Ta
Review №66

I would not advise anyone to do business with this establishment. Someone I know, was sold by them a brand new iPhone 8 with verzion. However, it won’t turn on within a month. Now this doesn’t mean that it’s the establishment’s fault. It’s a software issue I get it. However, An actual Verizon store said the right thing they should do is to give her a new phone free of charge since they sold a broken one. They didn’t know they were selling a broken one, however it happens. However, this establishment made her pay for them to ship a new phone, and this phone isn’t actually new. It’s refurbished. I just don’t understand how you can sell someone a new phone that doesn’t work at retail, and then when they ask for another you tell them they have to pay for shipping on their mistake and won’t even give you a new one like you paid for. Do business with an actual Verzion store.

Sa
Review №67

This was the best experience at a Verizon store ever! The employees, especially Leslie Sumner, were very knowledgeable about the plans, phones and even the other carriers so I was able to make an informed decision on staying with Verizon.

Br
Review №68

Very helpful.

Be
Review №69

Excellent service. Rey did a good job answering our questions

Se
Review №70

The best store in town.

Ta
Review №71

Does NOT stand behind their employees mistakes. Ridiculous.

Ma
Review №72

Excellent customer service!

Ka
Review №73

Good

Le
Review №74

There awesome

Ca
Review №75

Whitney, thanks for your help today!

Le
Review №76

NO WAIT!!!!! Great staff

Re
Review №77

Clean and friendly store

Information
5 Photos
77 Comments
4.7 Rating
  • Address:1805 Tift Ave N Ste F, Tifton, GA 31794, United States
  • Site:https://russellcellular.com/?y_source=1_NjE5MDU0OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 229-472-9000
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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