Have been going to Pratt Hearing Aids for many years. I took my mom their and they treated her like Queen Mary. They gave her a hearing level she never had before.When I needed help with my hearing loss Mike took care of me. He fitted me with a pair of hearing aids to try before I made the investment. I am now on my second set. These have Bluetooth and permanent rechargeable batteries that will last the life of the hearing aids.I highly recommend Pratt Hearing Aids.
Michael has been great to work with! Makes the process easy and keeps us well informed. He explained the workings of my ears and was friendly and helpful. Highly recommend!
Wonderful family business. Great personalized care and service. Could not have made a better choice. First time wearing hearing aids for me.
When it was necessary to replace my hearing aids I returned to Pratt Hearing. The first time I encounter Phonak was the result of research about the product and its advances in technology. When looking for the group that sold Phonak and from reviews and comments it was Mike Pratt and his father. Very kind and patient people interested in educating you to hear the world around you. I would go so far as to suggest that the service and the attention that they have provided to me over the years and they would provide to you as well is like that of friend of neighbor always there to help you.
The quality of care and the expertise made my decisions about what aids would work best for me much easier. So many hearing aid “services” talk about care and service when all they really want to do sell hearing aids. Pratt focused on my hearing loss and how best improve it based on how I live and work which can only be done by really getting to know the patient first. I can’t recommend them highly enough. My best experience getting hearing aids, ever.
Very knowledgeable about product and very pleasant and friendly
I have been using Pratt for years, and just ordered my second set of hearing aids from them. I have been using hearing aids for decades, and got my previous ones in another state through my audiologist. The services Pratt offers are much, much better, and that is why I have returned to them for my new hearing aids. When I got the prior ones through the audiologist, I had no relationship with the actual provider of the hearing aids at all, and when there was a problem, I had to make an appointment with the audiologist, and they would then have to send them back to the manufacturer, and it would take weeks to get them back, and I would have to make another appointment to get them back. This was a big pain. Mike Pratt would always see me on short notice, and could take care of many issues when necessary, which was not often, right in the office. Mike is also extremely knowledgable and informative about the latest technology, and the best options available. I will continue to use Pratt Hearing Aids.
They are very thorough, help me out a lot.
No waiting in Lobby. Paperwork completed in advance. Specialist was pleasant, professional and knowledgeable answering all questions with a clear definition.
Very knowledgeable, very informative, thorough in detail, testing.Explaining products, programming well.Answered questions well.Michael Pratt was very friendly and professional, made me feel very comfortable and welcome. I would highly recommend him and his fathers business to anyone.
Great experience. Mike is knowledgeable and friendly.
They are courteous and very professional.
Mike is always genuine and professional. He is definitely someone you can trust.
Very friendly and knowledgeable. Great service.
Great experience and one on one time.
Help me real good
Excellent customer service and very knowledgeable. Highly recommend!
The service is great!
Great service
I like these folks.