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uBreakiFix
1330 Niagara Falls Blvd, Tonawanda, NY 14150, United States
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uBreakiFix
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Mi
Review №1

Helped me fix my phone. Did a great job. Super friendly. My phone was only two weeks old and I dropped it. Had some weird flashing line across my screen. They replaced my display and my deductible was fantastically cheap.

Er
Review №2

Would like to extend a special thank you to Jason. He went above and beyond to ensure my phone was taken care of. Great service, very professional. Would highly recommend. Did an awesome job with my phone.

Mo
Review №3

They are smart and honest, also they have good discount with warrantyI highly recommend itThank you guys

Al
Review №4

They fixed my i phone screen and battery very fast with beautiful discountI highly recommend it

La
Review №5

Highly recommend itBeautiful discount and smartHonestGood job thank you

Mi
Review №6

Definitely recommend!! Fixed my phone had quite a bit of damage. Fast and very reasonably priced! Jason was awesome. Thank your for your service

Le
Review №7

This is the third time I took a Phone to this company. They are wonderful!, Super quick in getting the product back to you and the price is just right!

M
Review №8

Extremely knowledgeable staff, highly professional, responsive and personable.Heard a guy who was in line just before me, he said his phone wouldnt charge. John (I believe) took his phone to the back for no more than a minute, came back and said he was all set, no fee, good to go, something small was lodged in the port.My issue was almost as easy...wife dropped her brand new S21 Ultra and cracked the screen. They had it replaced in under 2 hours from drop off. You just cant beat that.

Je
Review №9

I made an appointment for a Google RMA on Sunday, I walked in expecting to drop my phone off for WARRANTIED REPAIR. However, I was greeted to no staff in the front, and when someone did finally come upfront, I was told that they were too busy, they didnt have the expertise to fix it? and that even though google pointed me to these guys, he basically told me to go home and send my phone in... this was my first experience with this shop and Im not planning on returning... Just do yourself a favor, Find a better repair shop.

Jo
Review №10

Great walk in service. Not a rip off and very professional. ALL GOOD.

Pa
Review №11

Raymond had my phone working in a few hours for a great price. Highly recommend.

Bo
Review №12

Great job replacing the battery on my Pixel 4XL. Now my wireless charging works again. It was still under extended warranty ( which I didnt know ) so it cost $0.

Ma
Review №13

While visiting from out of town I needed a new shatterproof screen for my phone. These guys were helpful, informative and quick to help me out. I have already recommended them for anyone who needs repairs, screen covers, cases or repairs on their cell phones.

Ma
Review №14

Brought iPad in because it wasn’t charging. Got a new battery and I was quoted that it would be a few days…four hours later I got a text it was finished. Works and charges perfectly now.

Ma
Review №15

They fixed my cell phone and billed Samsung Instead of me, even though it was more than a year oldMy only concerns, were, and yes I should have called about it before, but they were supposed to call me when it was done. No call for a month. The email I got for tracking progress said it was done but a $154 charge. The phone cost less new.i got a new one and forgot about it until the call .They generally seem quick on repairs, though and are professional and courteous. I would suggest management try to schedule more than one person Sunday morning. The poor guy was all alone and continually had several times people waiting besides the one he was Serving. Not his fault

le
Review №16

Staff members are very professional and nice. They provide fast customer service. My phone was fixed within 24 hours. Highly recommend!

Ke
Review №17

Great service phone screen replaced quickly sales rep was very professional and really took care of business

NC
Review №18

Recently dropped my brand new $1300 cell phone by accident at a store while at the register to pay for my groceries and literally cracked my screen. I couldnt believe my eyes when I picked it up off the floor. I almost cried. I Didnt even have a chance to get it into a phone case (ironically the protective case I ordered from amazon was scheduled to arrive the next day). When I got home, I immediately got on the computer and was easily able to schedule an appt to have my phone repaired at Ubreakifix next day. The staff was extremely professional, knowledgeable and explained the needed repairs. Unfortunately, my phone required more than just the screen to be replaced to keep it within other warranty specifications and to keep the water proof rating, which ultimately costs more. I had to spend more than anticipated which was a bummer but my phone was fixed properly and kept basically in brand new condition. After dropping my phone off it was fixed in less than 2 hours! The turn around time was amazing. Anyway, I would highly recommend and wood use again if needed. The only reason I didnt give 5 stars was because my repair was a bit pricey, otherwise no complaints on service and actual repair done.

Pa
Review №19

Very busy so it took a long time however excellent work at reasonable prices

AL
Review №20

I’m going to be honest here… I had a temper tantrum and broke my IPhone 7plus screen. My phone is four years old, but I wasn’t ready to get a new one, but figured I had no choice. After being annoyed by Best Buy and Verizon, I decided to call these guys. Not only did they fix the screen, they were able to change the battery (it was starting to go). The guys there did it in an hour and a half as a walk in. I’m so glad this place exists! Chris fixed my phone and Lonny was so knowledgeable about IPhones, he gave me a couple of tips to keep this battery from going bad too quick. Thanks you guys! You are the best!! If I do this again (hehe) I will be visiting these guys again. Wish I could give them more stars!

La
Review №21

I had a broken screen and display and was so surprised by how affordable the fix was. The team was quick and gave perfect expectations as to when it would be complete. The location is nice as well, I just walked over to Tim Hortons for a little while waiting! :D

Sa
Review №22

Dropped my phone to get the screen fixed and when I picked it up and got home I realized that it the vibrate function wouldnt work. They fixed it but I took another hour of waiting after I had already waited 3 hours for the origin fix. Then the guy at the register just kept barking at me about how there was nothing he could do.

Sc
Review №23

I have had 2 great experiences with them. Highly recommend them.

La
Review №24

They do the job but trust me you are going to PAY. Figure out if it is cheaper to just buy a new phone if you can detach yourself from your busted life-line. Samsung Galaxy 10 screen cost me $249. Like a new Galaxy cost $599. Do the math.😆😆😆😆

La
Review №25

Needed screen fixed came early and got done at a awesome time

Ja
Review №26

1st time for everything. Wife shattered her new phone screen. Called the Tonawanda store and they had the model and Chris took care of it and even got me a custom screen protector, went over costs expectations etc. 1 issue, no network service. Spoke with Tora and she had me come back and her and Chris expedidited the service and now the phone is working and new screen. Good value, cordial and friendly. Definitely deal with them again and especially with Chris and Tora. Happy wife, happy life. Thank you.

Ga
Review №27

Truthful when they tried to fix my phone.

be
Review №28

Great service, fast repair clean shop and friendly employees

Ti
Review №29

The repair was great. I was told they no longer take appointments. First time we went they didnt have the part in stock so we returned a few weeks later.

Ca
Review №30

I went to this location to have my iPhone fixed. Something small was jammed in the charger port. I assumed I would have to leave the phone with them for several hours/days and pay a huge fee to have it fixed. I went on a weeknight evening, and there was no line. The man at the desk took my phone into the back room and had it fixed within 3 minutes. He did not charge me, even though I gladly would have paid. I will *definitely* be going here again the next time I have a problem with my phone, and I recommend that anyone go there instead of the Apple store.

li
Review №31

I like the quick access I can get to knowledgeable help

Me
Review №32

Best ever at what they do

Je
Review №33

John was fantastic. He was patient and answered all my questions and worked with me to solve my problem.

La
Review №34

Had to order my Aristo 5 screen, it will be a couple of days. So the price was $ 89.99 +$ 7.87 tax =$97.86. Cheaper than the purchase of a new phone.($ 95.00 + tax over $100.00.)

Ja
Review №35

UNDERSTOOD MY CONCERNS AND FIX MY COMPUTER PROBLEMS IN A TIMELY FASHION NICE WORK

ra
Review №36

Fast and professional.. Ill bring my phone back next time

Lu
Review №37

Polite, professional, punctual. First experience and ill definitely be back

Gr
Review №38

Guys fixed my broken phone, quick and price was reasonable

Be
Review №39

Went back 3 different times after the given wait time estimate and it was never ready

St
Review №40

These guys are great, quick turnaround time. Most importantly they are very affordable.

jo
Review №41

Very good and fast

Ch
Review №42

Quick, professional, friendly service. I thought my phone was history because the screen was cracked so bad. Brought it to uBreakiFix at 5pm...they had it repaired and good as new by 6:30pm. Highly recommend!

St
Review №43

Super helpful and quick! Would recommend to everyone in need of any kind of repair

Ja
Review №44

Did a great job answering all of my questions and fixing my broken screen

Ra
Review №45

They were very helpful.

Lu
Review №46

Dont use for pixel warranty repair. send in for warranty. After two visits I still have the issue and now my face unlock does not work.

An
Review №47

Poor quality control at this location. I brought in an ipad for Glass replacement. Rep was courteous and seemed knowledgeable, said it should be ready in 2-3 days, ended up getting a call it was ready for pickup later that day. Went to pick up the device the next day and there was a large piece of debris left between the glass and screen. It was very noticeable even without the screen on so I cant believe that it could have gone unnoticed. The reps at the counter apologized and said they would get it cleaned out and I can pick it up later that day. Went back to pick it up the following day and had to wait for close to 10 minutes before I had to ask to speak with a representative. Got the device home and noticed there now appears to be damage to the screen under the glass. I havent contacted the store yet but at this point its not worth the fight to get it fixed. My son needs the iPad for school and I cant afford to be without my device for days.

Ni
Review №48

Although couldnt fix my phone they were very helpful and showed concern

Ba
Review №49

Cracked screen. Filed claim. Took phone in and replacement took less than two hours. Good service.

Ra
Review №50

I had a FANTASTIC experience at this location! My Iphone SE had some rear camera problems. After a misdiagnosis at a different location, I brought my phone here and they got to the bottom of it. Could not be more pleased with the friendly, helpful employees. They definitely put in 110% to get my phone working right. A month and a half later, my phone is still working beautifully!

Su
Review №51

A bit more on the pricy side with fixing.

Do
Review №52

Great and professional service

ac
Review №53

Very helpful. Fixed quickly for a fair price.

Jo
Review №54

This place is awesome always do an appointment first it takes them faster it took an hour and a half to fix the phone it cost a bit but its worth it and they put a whole new screen on and a protector all over the phone

Da
Review №55

The staff was very helpful with my device

Su
Review №56

Needed to replace an iphone screen. They had it done within 45 mins and did a good job.

St
Review №57

Fixed my phone in less than two hours. Perfect fix and is Samsung verified for a repair. Would definitely recommend!

Ch
Review №58

Weird relationship with Verizon. Sent from Verizon to this location. Only would do in home service.

Te
Review №59

Fixed my iPhone screen in only 1 hour! Great job!

S
Review №60

Great service

Pa
Review №61

Tried to overprice me by 180 dollars

An
Review №62

2 hour repair took 1 hour. Perfectly completed to manufacturer specs. Parts available in store. Great transaction!Thanks!

Se
Review №63

Ive dealt with the guys at this location a few times for warranty repairs through Google. Always knowledgeable, friendly, and quick service.

La
Review №64

So grateful to them for fixing my phone so quickly! My lower speaker wasnt working and they were able to fix it under my Google warranty!

Ca
Review №65

Very pleasant employee. Quick work, and reasonably priced

Ei
Review №66

These best service ever, very nice staff always thinking in your best interest!Thank you!

Wa
Review №67

Very cranky &rude assistant.:-(

Li
Review №68

Fantastic. Quick, Easy and friendly.

Tr
Review №69

Great service

Re
Review №70

Very quick and efficient

Sh
Review №71

Awesome, fast service!

MI
Review №72

Great Service

Ro
Review №73

Im still waiting to be attended to

Information
9 Photos
73 Comments
4.8 Rating
  • Address:1330 Niagara Falls Blvd, Tonawanda, NY 14150, United States
  • Site:https://ubreakifix.com/locations/amherst?utm_source=google&utm_medium=gmb&utm_campaign=amherst
  • Phone:+1 716-436-4272
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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