My first time buying a vehicle so I was a bit worried about everything. Kyle helped me through the whole thing and all the workers were amazing. They kept me informed throughout the whole process! Great people
Purchased an ‘06 Mazda MX-5 from Jake. The whole process was very smooth. Everything was agreed on over the phone and the paperwork was prepped and was completed in less than 10, maybe 15 minutes. Highly recommend.
Had a great experience. Made everything very easy and got the car I wanted. Thanks!
I purchased my car at Platinum and have it serviced regularly there as well. I ALWAYS get satisfactory service. From the owners to the service people, they are friendly and honest. I know if there is anything I need they will take great care of me and my car. I highly recommend this business.
Having lived 1hr away, I was due to arrive around 5 to complete the paperwork to take home my 2014 Cadillac. On my way there I had a flat tire on my friends car and it just threw the whole schedule up for them. I eventually arrived around 610 (they closed at 6) and met with Nate and Colby who were very understanding of the situation. I was out of there within 40 mins, taking my new car with me. Their dedication and friendly service proved that they are a 5 star dealership! Thanks again Billy B!
Called about a Durango. Told them upfront about my credit and my trade in and that I had cash down. Did the credit app and everything. Never heard anything back poor way of doing business.
Coby made my car buying experience stress free and went out of his way to make sure i got into the car i wanted and got the amount i needed for my trade in! I had been to many dealerships this was the first one that knew how to treat its customers!! Very happy with my purchase! The service department is very helpful and fast they got me in and out in no time!
I go here for the servicing of my vehicles. Danny runs the shop and you wont find a nicer more honest mechanic. He and his crew always provide 6 star service and they never try to pull the wool over your eyes. I have been going here for several years and I plan to return.Updated 5/17/2021: I recently had my valve cover gaskets replaced. The car runs great, the repairs cost came in under the quoted price, and my engine was cleaner than when I dropped it off. Danny and his crew did a great job! Quality service and workmanship. Honest mechanics are rare.
I had been looking for a used Jeep Wrangler for several months and finally found the perfect one with the features I wanted, low mileage and a great price at Platinum Auto Plaza. I made an inquiry online over the holiday weekend, and although they were closed, the manager Coby responded quickly and helped me set a time to look at the vehicle. I met with their salesman Kyle, who was really great to work with and made the buying and trading process fun and easy. Ive purchased several vehicles from other dealerships in the past and usually dread doing it because of the time it takes, the pressure from the finance guy to add warranties or other plans, and honestly the boredom while waiting for the credit check, test drive of the trade-in vehicle, etc. This experience was nothing like that. It didnt seem to take very long at all, I felt no pressure from finance, and Kyle kept me entertained with good conversation during the waiting period. It was the best car buying experience Ive had. I highly recommend Platinum Auto Plaza!
Amazing Dealership! very fast and easy process. Best dealership ive ever dealt with. This was the smoothest, easiest, and most stress free car buying experience we have ever had! We knew what we wanted, and our sales consultant Kyle did everything he could to get us what we wanted. Highly recommend Platinum auto plaza for anyone looking for a smooth and fast experience. Kyle Stoner was great to work with! We live 4 hours away and he made everything so simple and fast.
Wonderful and caring dealership! Very helpful and friendly! Kyle was our salesman and so nice! Kyle even arranged to get another key fob for free for my daughters car! He was very helpful in the loan process and took the time to call me and walk me through the process and also reached out to the bank several times to answer their questions! 5 star rating!!!
Platinum was beyond welcoming and easy to work with. They made car buying as easy as it could be! Highly recommend using them!
Great place to buy a car. Great employees and great service. Would recommend to everyone, you wont regret it.
Bought a great used 2015 Tacoma from here. Only had to speak with one Salesman Kyle instead of being overwhelmed by a bunch of them at a big dealership. I was able to test drive the car, have it checked by my mechanic, and any other questions I had were answered with ease and clarity. Great experience at Platinum Auto Plaza I would definitely recommend!
I stumbled upon Platinum Auto Plaza when I decided to see how much I could get out of my truck due to the increase in prices in automobiles as supply is low during COVID. When KBB said a dealership would be reaching out I told my wife that I wasnt going to answer the call as I didnt want to deal with a dealership due to how normal dealerships operate, but Im glad I answered the call. From that first call with Kyle, I was blown away by the friendliness and the low/no pressure sales approach. I took the truck in, expecting to have them list out all that was wrong and offer me way less than they did on the phone. They actually came out and told me that they would give me more than what they had originally said they would, and there was zero mention of trying to sell me another vehicle to replace the one I was selling to them. In the end we purchased a vehicle to replace the truck from Platinum due to their sales approach, honesty, and how great everyone was to get along with from the service department who test drove the truck to make an offer, to the accounting department who made the process very easy, to our salesman Kyle, who was the best car salesman Ive dealt with in terms of tactics, pressure, and likeability.
Great experience with Platinum. No high pressure sales. Great working with them.
Truly a top notch dealership. Coby was down to earth and very knowledgeable. Throughout the buying experience, I never felt like I was being sold a vehicle ; rather that he was giving us all the necessary information needed to ensure we would happy with our purchase for years to come. With great competitive prices and amazing customer service, I urge you to check them out before you go to one of the other car giants down on the Boulevard. You wont be disappointed. Thanks again guys for the your help!!
Absolutely not typical auto dealers friendly helpful honest absolutely no pressure great cars fair prices
Danny and Coby are true professionals. I appreciate how easy it is to work with them. I will continue to use their services and recommend them to anyone looking to purchase a vehicle or have on serviced! Thanks, guys!
This was the smoothest, easiest, and most stress free car buying experience we have ever had! We knew what we wanted, and our sales consultant, Kyle, didn’t try to get us into something that was more expensive or more than we needed!
Good guys doing good honest work! The bearded guy at the service desk really seems to know what he’s doing. Great customer service all around & they brought my Jeep to me when they were done with the service work!
They always provide quick and professional service.
Family friendly business that offered great service in buying a truck.I would highly recommend Platinum to anyone looking for an honest company to work with.Salesman Kyle was a hoot!Owner Mark and son Coby are there to help the process move smoothly.
Great experience with the folks at Platinim auto, good deal made easy.
The people at Platinum Auto Plaza are an amazing group of people. My car buying experience was better than I expected. They are friendly, helpful, honest and attentive. I felt like they truly cared about me buying a car that fit my needs and not just trying to make a sale. My VW didnt have a radio when I bought it and they gave me a loaner (full of gas and clean mind you) two times to get my car fixed. The second time I had the loaner it was for almost a month. I have my car back now and I couldnt be more pleased! The owners personally engaged with me to make sure I was satisfied. Colby you are amazing and I only wish that I could buy an additional car just because I was so pleased with how you went over and above to please me as your customer. Not only were the owners accommodating, but the loan process with Don was amazing and also their service guys were as well. If you are looking for a car, stop by Platinum and ask for Colby. You will see their inventory is impressive and diverse as well. Thanks Platinum!
The best experience at Platinum. Kyle was very helpful and answered every question I had. The mechanics in the back fixed my car up very quickly too so I would Highly recommend Platinum Auto Plaza to anyone
After searching for vehicles throughout the area, I ended up at Platinum Auto Plaza. Their friendly and helpful staff really insured me that I was going to be getting the best quality vehicle at the best price. They even backed up the vehicle with their service department and they were so kind to put the vehicle on a lift for me. For being a new used car lot, this place knows their stuff and is willing to go the extra mile. I highly recommend them to anyone looking for a used vehicle. I was in and out within 30 minutes of being approved from the bank and will definitely be back
One of the best places Ive ever bought a car from the whole process went smooth butter albums in-and-out in 2 hours I highly recommend this place if you want to buy a good car
Purchased a used van here and was able to take it for a spin and spend lots of extra time figuring out how the car seats would work in it.
Hard to find a good mechanic you can trust. I found the place. They went above and beyond my expectations. I will definitely recommend
Kyle Stoner was great to work with! We live 5 hours away and he made everything so simple!
Willing to work with you and your situation. Great team that stands behind their cars. Not your stereotypical pushy sales type dealership at all. Have your best interest in mind.
This was the fastest & friendliest experience we have ever had at a car dealership!
We were driving up from Kansas City to purchase a car. We called ahead and made sure it was available and told them we were on our way. We get there to find out they sold the car out from under us. Terrible business practices!
We, and our extended family take all of our vehicles to Danny Manrose at Platinum Auto Plaza Service. He never lets us down. Always top notch service, and honesty, and good prices ! We highly recommend to anyone looking for an excellent, trustworthy, and honest place to have repairs done on your vehicle to take it to Danny at Platinum Auto Plaza Service.
Wonderful car purchase experience! Great service great car! Very happy customer. Go see Kyle.
I purchased my vehicle from one of the previous owners. I wasnt a big fan of that man. Especially when my vehicle was making a sound that made every hair on my body stand up. I was ready to contact the BB. Danny, part owner and supervisor of the service dept, went out of his way and actually fixed the problem my vehicle had. Ive went back ever since for all my car needs. Now that the 2 men who changed my entire experience are the only owners I wouldnt go anywhere else. If you want a vehicle that secure and a honest place to go for it. There is no where else in Topeka better.
Kyle was a great guy to work. Fast and easy service.
Great service and Danny always goes above and beyond with service options. Very trust worthy service.
If I could give this place a 10 star rating, I would!The people at this place, know their stuff!The man named Dan Manrose (in auto service) was so informative!They are honest and very dependable. Everybody is friendly and respectful!I also give them kudos for spraying, the disinfectant spray, in my car. They wanted to make sure that I felt comfortable and safe, when getting back in my car.I tell all of my friends and acquaintances to take their car there, for service.Plus, they have a lot of nice cars for sale. While I waited for my service to be completed, I checked out the lot. Many to choose from. Great place!!!
They all took great care of my needs.
The best customer service is extended even after purchase. Mechanics are great, sales floor & management are trash, terrible demeanor, poor communication, lack of mutual respect. Guys hardly can make eye contact. Wouldn’t recommend
Danny was great as always. Identified the problem and repaired the problem. Did only what was needed without finding a bunch of other stuff that needed to be done like some other places do.
When it was time to get another vehicle, Platinum Auto Plaza was the place to go. Kyle was especially helpful.
The salesman I worked with (Coby) went out of his way to find us the right car. Was knowledgeable and easy to work with. Anyone needing a new car give him a call.
Kyle Stone is an awesome salesman, and very helpful. helped me get my new car in a week
Awesome service! Kyle had us all taken care of and in and out in no time with the most awesome camaro!!!!
I had a great experience buy a car from Don and Coby. They gave me a great trade in value on my truck and got me into a new car. made its very stress free and smooth and answered any and all of the question I had Great job guys. service department is also outstanding Danny is a great guy
Danny, Don & Mark are an amazing team to work with. I appreciate them helping me find my new drivers first car!!! They were honest and realistic and nhelped him work within his budget!
Great service and friendly people.
Excellent customer service, they care about your vehicle needs!
Needed a battery in my vehicle and they were able to put one in my vehicle within the first 20 min I was there. Great fast service
I found a vehicle of theirs listed on Car Gurus and I contacted them. I asked if the car had any body damage and if it ran well as I would be traveling over four hours with the intent to purchase if the car was represented properly. Cody Fitzgibbons handled the communications and assured me that the vehicle ran well and that he did drive it when I asked if he had personally driven it. Upon arrival, the vehicle had significantly more body damage than I was expecting (since none was mentioned) and the vehicle had an aftermarket exhaust that I was not made aware of before traveling four hours. The vehicle shook just while idling and was very loud from the exhaust, but not even like a good exhaust would sound as it cut in and out. In short, I traveled more than eight hours round trip with a lot of cash burning a hole in my pocket for a vehicle I would have never gone to look at had Cody represented it properly. Really disappointed with my experience. Im not sure if Cody was lying about having driven it (he claimed someone had just told him the car had an aftermarket exhaust but thats sure not something you dont notice when test driving it yourself) or if he was lying about whether the car drove well, but the fact of the matter is, I felt like honesty was withheld just to get me to come drive it, but it was a giant waste of my valuable time as a veterinary student.If youre considering purchasing from this dealership, or Cody specifically, Id highly recommend making them video the car being examined and driven before you waste your trip. I gave two stars because in person they were polite, but Im still extremely unhappy.
Amazing auto shop. See Danny and his team. Service was great and friendly.
Very good service
I got my car detailed here a few weeks ago!! They did such an amazing job! I would recommend them for any service needs
Great place if for looking for a good used vehicle, they arent like most other dealerships these guys are pretty honest and dont give you the runaround bs. They even put the car on a lift for me so I could look it over myself, Coby was even cool enough to let me do a burn out on the test drive lol. I recommend anyone who is in the market for a vehicle give them a look theyll treat you right. 👍
Top notch company! Excellent customer service and their service department is very honest and trustworthy.
Recently bought a 2014 Ford Escape from Platinum Auto Plaza. They made it super easy and quick. I have always dreaded buying vehicles as it seems to drag on and my day is wasted at dealerships. They made sure that they will stand behind their product. I will be coming back and I will be taking my vehicle there for its service.
I will be back In the future!
Very Thorough, always willing to show you where the problem is and explain what they will do to fix it. Very reasonably priced.
Very helpful and honest
Great place wonderful people will help you anyway they can
Great customer service and a lot of great inventory choices!
Great service!!Gets the repairs done right the first time!
Quick painless process. Friendly staff.
They were the best we were in a bind and they made things happen very friendly and funny .Will will go back for any other needs!!!!!
We loved the laid back atmosphere and no pressure sales offered by Jake CarlsonAnd LOVE our new Honda Pilot