Jessie is wonderful. So upbeat and positive. She made a very stressful situation of moving my mother into a retirement home so much easier. I can tell she really loves her job and cares for her customers. I will be recommending her to everyone I know!!

Jessie was fantastic to work with. Made sure all my questions were answered in ways I could understand. She was super patient, kind and made sure I had a great experience! 10 out of 10 would recommend

Had such a wonderful experience with Jessi. So friendly and polite . I had a lot of questions since this was my first storage unit but she made sure I understood everything and left the office stress free. She even talked to me about how to protect my items for long term storage, just wish I had more money to spend. If you ever need storage you must go see Miss Jessi, she will treat you like part of her family! This company is lucky to have her!!

Jessie was wonderful!! During one of the most difficult times of my life she was so patient, kind and understanding. She was a breath of fresh air. You really have an incredible employee working for you. Dont ever lose her!!

Jessie was so great! Super fun, friendly and helpful! 10 out of 10 recommend going to see her!!!!

Jessie was so much fun and great to work with. She made sure all of my questions were answered and really helped ease my stress level when having to move. 10 out 10 recommend to go see her for all your storage and packing needs!

I had a great experience the place was clean units were a great size and the lady named Jessie that helped me was very helpful and respectful and based on that alone I would do business here again not so easy to find people willing to be kind and professional these days would recommend to anyone

A friend of mine was in desperate need of a storage unit. We spoke with Jessie the day we made the reservation. She was so kind, friendly and understanding. I was very impressed with her patience as well because we know we were a bit of a handful to deal with. Jessie was able to get us exactly what we needed and at a really great price. She even tried to make things a lot easier by telling us how to store the items the right way. I will be going to see her if I ever need a storage unit and will be telling everyone I know about her!!

Great place. Friendly people. Usually talk with Jessie but have had a few conversations with Tine and both of them a great.

Willing to work with you and make your experience as good as possible.

Jessie is great. Very friendly and understanding. She does everything she can to help you during tough times and never once makes you feel embarrassed.

They were very helpful and quick to get me set up

Jessie was wonderful 1 phone call to her and she happily helped sort out my personal storage unit for what I needed with a little bit of extra room left over thanks for your help :)

Great service, very helpful and freindly, would recomend.

Jessie was awesome! Super friendly and answer all the silly questions I had about storing my stuff.

Great experience, with incredible customer service by Jessie!!

Jessie is a really great person. I know my things will be safe leaving them at this facility because she will do everything to ensure they are. I will be telling everyone I know about her. Best customer service I have gotten in a really long time.

I have had the pleasure of meeting your manager Jessie. Wow such an incredible lady! She was so sweet, honest and caring. She made me feel at home and at ease storing my things with her. I know she will do everything in her power to make this an easy transition for me and my family. Please give this lady a raise or do whatever you can to keep her!! It is hard to find such wonderful customer service this day and age.

Great place

Talked a the manager Jessie, she was super professional, nice, very knowledgeable, and seemed to care about my needs. Told me about this cool no damp stuff to protect my things from the Kansas humidity. I asked her how long shes been there because of her knowledge. And no surprise shes been there doing a great job for 10 years plus. Jessie if youre reading this I hope your company recognizes you for what you do.

Jaye was so helpful and professional! Great, clean place, close to our downtown home, so it’s perfect! Thanks Jaye!

Jessie is amazing!! I have used them before and when I needed storage again, knew just where to go. Facility is clean, secure and safe. Staff is friendly. Very satisfied! :)

I cant believe how quick and easy this was. I spoke with your manager Jessie, she was a delight to deal with! I was so worried about putting my things in storage but with how she treated me, I know my stuff is in good hands. She will ALWAYS have my business and I will definitely be talking to my family and friends about her!!

Jessica was extremely professional and helpful! Made this whole process less stressful. She went above and beyond to answer all my ridiculous questions and make me comfortable leaving irreplaceable items stored there. THANK YOU SO MUCH!

Public storage is pretty nice, wish they were 24 hour access but other than that, pretty y awesome

Went in to see about getting a storage unit and was greeted with a smile by Jessie. She was so kind and caring. Really made me feel comfortable about leaving my things in a storage unit.

Highly recommend! Ask for Jessie, she has impeccable customer service skills. She will definitely make your transaction smooth and enjoyable.

Tina was really greatThanks for all the help

Needed to get some details on possibly renting a storage unit in a couple of weeks. Spoke with the manager Jessie, who is just a gem! She answered all of my questions, talked with me about saving money and how to protect my things while they are in storage for an extended period of time. She wanted to protect my things just as much as I do. I will be back and will be recommending her to everyone I know!!

Great prices and clean facility. The manager was terrific she was kind friendly very helpful. I highly recommend that if you are in need of storage you go and see Tina

Went in to see about getting a unit. Was greeted with a smile from Jessie. She was incredible!! Answered all of my questions and made sure I was comfortable storing my items for the first time. I highly recommend going to see her if you need a safe place to store your things!!!

On February 02,2020 i went to the public storage place on 41st street at 2:08p.m and I was greeted by Jessie Cummings and she was greatful and polite to me when I walked into the door. And she was able to take two separate payments of mines to pay for my storage unit even tho I was told that the 8th street ave place does not take separate payments. Jessie was very understanding and concerned bout me making sure I came in to handle m payment correct and was so awesome and i appreciate that in a employee when it comes to any places.. She has very good customer service skills and very reliable and I thank her for making me feel very comfortable and understanding to someone like me .Thank you Jessie Cummings and I been coming back to 41st location to make my payments.

Last week I visited with your manager Jessie (sorry this took so long). I am going to be putting my house on the market in a few months and I was told I needed to declutter so Ive been shopping around storage facilities. I need to make sure my things will be safe and secure until my house sells and I move into a new home. Jessie was so understanding and caring. She made sure all of my random questions were answered. She took her time to explain everything so I would understand how things work when I was ready to store my items. Even though I am not ready to rent a unit yet I will be going to see her when the time comes!

Wow such incredible service from Jessie. She greeted us with a smile, answered all of our questions and is such a treet to talk to. Her personality shines and we can tell she really cares about her customers!! We will be recommending her to everyone we know.

Jamie did a great job getting is set up. One thing perhaps she could have explained a little better is that you must have either A) your own insurance or B) purchase their insurance. But thats just a minor point as she did explain most everything very well.

Tina was an absolute delight. She was kind and very helpful. I highly recommend her if you ever need storage

I stopped by to get some information on your units and the property manager Jessie helped me. She was quite helpful and nice, as she took time to answer all my questions. Property looked well kept too. Thanks

Finally decided to get a unit. Jamie was helpful in the process. I had some questions about the online process and she was knowledgeable. she also walked me to the unit so I could view it first. I couldnt believe how clean and well maintained they are.

Awesome place. Was helping a friend move while in town and we needed a storage place fast. The lady behind the counter was awesome and she got us what we needed quick. Jessy or Jessie or something. Anyway cool place and awesome people working there.

Went in to gather some details about moving my things in a month and spoke with Jessie. She was incredibly helpful and friendly. Made it feel like she cared about my things just as much as I do. I will be going to see her when I am ready to start packing!!

The clean, well maintained property really made me feel like my stored items were safe and secure! Jessie was always very pleasant & helpful. The convenient location and affordable prices are an added bonus! Id definitely recommend storing anything here & will definitely return if I need to store my own personal effects again!!Keep us the good work! :)

Had some Questions about storage space and prices. Talked to a Girl Jessie. Super friendly and helpful. Answered all my questions Quickly and with great positive energy. Definitely need to buy some storage now.

Jess is very selfish, not a team player, and

If you think you are getting a unit for one price and well turns out its another. And the on site manager could really use some people skills. Worst place to rent a storage unit!!!

I was surprised to find a Public Storage close to my new retirement home. I was afraid I was going to have to find something further away than I wanted to drive, so was thankful to find this store here. I wasnt quite sure what I was doing or what I needed as my late spouse handled these things. I was nervous and anxious but your property manager Jessie put me at ease with her understanding and by far the best customer service Ive seen in kids these days. She didnt rush me into anything and gave me all the information I needed on how to store my precious items and how to keep them safe in the unit. I also appreciated the insurance she offered. You have a great employee here so I hope you keep her and give her a raise! Thank you for putting my mind at ease.

Jessie is a great asset. She helped me with all my questions and was very pleasant to talk to. I will be sure to bring my business to this company.

Such a great experience!! Definitely my first choice for all my storage needs

Just wanted to say thanks to the property manager, Jessie. She was thorough and polite with a smile. Appreciate the great customer service she gave! Keep it up! Thanks!

Got a call the same day I made a reservation to verify that everything was what I wanted, and if I had any questions; went in a few days later to check out the unit, and everything was up to par. Jessie helped me out on the day I went there, she was great help, answered my questions, and made customer service fun and bearable. She was great! Really liked the location (off the beaten path) and the fact that they havent had any security issues in three years. Got a great deal for the unit.

Jessie is a Very nice lady who runs the store! Would definitely recommend to everyone I know. Thanks!

Justin and Jessie were absolutely amazing! Got me in and out quickly super friendly and great customer service. I will be recommending them to everyone I know!!

The best available customer service out there A+

I was helped by Jessie and she was so very helpful. She is a great person and represents this company with so much grace. She is very professional at what she does and does the best job. I will always come to this location and ask for her anytime I an here and need help. Thank you Jessie

This was my first time getting a storage unit. Frances and Jessie were awesome. They answered all my questions and explained everything thoroughly. I have absolutely no regrets.

Public Storage looks professional on the outside but their customer service is worst than anything I have ever seen. Please do yourself a favor and go somewhere else. Poor management that wont pick up your calls, return your calls or assist you over the phone. I even called headquarters, and that was even worse. Good they picked up, but I wish they didnt because she didnt know what she was doing either. They have increased my monthly bill from $120/monthly to $140/monthly and just recently $151/month. All these within one year. This was why I was trying to call them but no one would pick up in Topeka office or give me clear answers from the headquarters in California.Please stay away or experience this nightmare I am going through right now. Biggest mistake I have made.

Tina was a great help and a happy smile on a stressful day. She showed us how to open and close thw storage and recommended the damp checker. She made it possible for me to sit down since i didnt have my wheelchair. All in all she was a wonderful woman. Thank you Tina agian for everything

This place sucks they discarded my storage after a few days and told me I was 45 days late after they took my payment and by then my belongings were gone they had no remorse even though I paid for the insurance and I was told my stuff was trash anyway!! And that they didn’t have to have remorse because they are a business !! I would give them -2000stars if I could they threw away things that I could never get back kids school pics social security cards birth certificates they didn’t care bunch of crooks save your money.

I have rented from this particular storage facility off and on over the past 25 years! I will continue to come back when/if I ever have the need to store my personal property. Jessie is not only professional she is courteous, personable, polite and seems to genuinely care about the customers. Well done!

Stevie is very informative and helpful. The process is smooth and convenient. Price is reasonable and the place is clean and safe. Plus this place is open 7 days a week.

The property is very well kept and Jessie the property manager is absolutely fantastic. She is friendly, and she gets you in and out so you can get to moving your stuff into the unit. I wouldnt rent anywhere else! You definitely want to rent here!

Jayne is amazing always has a smile on her face and goes the extra mile to help us anytime we need.

Jamie and Jessie are great! They are accurate, helpful and wonderfully friendly people.

Friendly and professional staff. Would recommend.

Jason Was the man behind the counter. He was super quick and made the process of renting a locker fun believe it or not. He put me in the right locker and Angie took me to see it before I got it. The people are awesome and Jesse even helped me test my gate code. If I need another locker in the future Im coming here.

Both Stevie and Jessie were awesome. Great team work got me in and out was in a rush and they made my day worth while. If you are looking for a place to store go visit this team

I must say once again that my use of Public Storage has been very incredible and supportive to my needs! My second time at this location, Ms. Jessie, the other guy and Ms. Lindsey has served me well, quick and easy service, just like it was in two other locations outside of Chicago and Oklahoma City! Way 2 Go staff! 07/16/2018, also wanted to add that Ms. Jaye has been very helpful to me as well, public storage under went a minor reconstruction of putting brand new doors and locks on select units, giving me my new keys and always, staff, security and the company whom replaced the doors has done a excellent job of measuring safety and protection of my personal property while in construction.....I dont believe I can go with any other self storage, other than Public Storage, because so far, my experiences with them has been a true blessing to have their support!

Jessie is absolutely the best. When I went in she was super sweet, and seemed to genuinely care and listen to what I was looking for. She helped me out to get the right storage. Highly recommend you going to see her!

Jessie was very professional and very helpful in getting us set up in our storage unit. We didnt have a lot of time so she made the process seem very fast and timely. I would definately rent from public storage again as I have in the past. They are great .

Lindsey was very helpful! This is a very people-friendly place and I would recommend it over any other place I attempted to get quotes or service from. Thank you for all your help!

I have rented several storage units in a few different states over the years. I can say honestly that this was the most pleasant experience Ive had while getting a space rented! All of the glowing comments I read about Jessie--saying how friendly she is, and her great customer service--are absolutely true!

Jessie was amazing, after dealing with a family loss she made everything seamless for us from the moment we made the reservation and down to the day we moved in our stuff, absolutely amazing customer service. In the year we stored items there she went out of her way to be sure and always greet us and ask if we where ok. If I ever need storage again I will recommend this location. Thanks Again!!!

I have recently checked around for a storage facility. Your property manager at your location was, by far, the most courteous, knowledgeable and friendly of all of the places I visited. She really knew the business inside and out which made my decision easy. Will definitely refer your location to others.

Jessie was very helpful and knowledgeable. I really appreciate her kindness. Jessie was fantastic.

Jesse is absolutely the sweetest most helpful person ever!!! It was my worst day, but her reassuring and professional manner were very calming. She was patient with me and cherfully showed me several units. She made a horrible situation for me, very pleasant with her warm attitude! She is the BEST! She worked with us to get our items moved later. Words are hard to describe just how important a role she played in making my storage experience a positive one. She deserves 100 stars!!!

Miss Jessie was absolutely fantastic to work with. She helped us determine the right unit for our needs and budget. The grounds were clean & tidy. We will continue to use Public Storage for all our storage needs!

Very helpful and secure. Easy access. Didnt appreciate that the instructions told me to select 50-6stars instead of allowing me the freedom to choose for myself. That is why Im rating this 4 instead of five.

FIVE stars for Jessie at Public Storage!!!!! She is AWESOME to work with & I appreciated her friendly & professional manner!!! THANK YOU so very much Jessie!!!!

I went in to Public Storage to see a couple of units in different sizes. I walked into the office and was greeted with a smile by Lela. She was very friendly and was able to answer my questions. She walked me to look at the units. She told me about the rent amounts, the vacate policy and the features of the property. She did a great job and I will more and likely be back to rent.

Jessie did a wonderful job of handling our order! She went out of her way to make sure that everything was perfect. Great customer service!

Frances was very knowledgeable and friendly and helpful. She took time to tell me about everything they offer and basic information to renting storage units.

Get management. Always helpful and nice. Easy process to rent unit.

Great service! The manager is very friendly and was helpful in helping me with my storage needs. I would kindly recommend Public Storage, especially this facility, to all my friends and family.

The woman named Jessie that helped me was the most respectful person i have seen in a long time. Be proud of her, shes a really great person with her customers .Thank You for the help.Ashley Brundige

Fantastic customer service with Jessie! She was knowledgeable, friendly, and great to work with!

Came in to make a payment for a friend and was greeted by Jamie, great customer service!!

The facility has issues with rats and mice, and its a hodge podge for leaks and ground level overflow. Notorious for misinforming Clients, theyve openly admitted to lying to customers about payment due dates for the purpose of collecting past-due charges. If youre late with a payment, which you will be, they Will Not work with you, theyll expect an entirely new contract to be signed (several months worth of charges, at least 6) or theyll refuse you access to your property. If you refuse, theyll claim all of your belongings (whatever was stored) and charge you an additional months storage. Their collections love repeatedly nailing your account - i.e. resubmitting debt claims monthly, sometimes several times in a few weeks. -In short, there are better, easier to work with facilities less then a mile away from this one. Which wont damage or blatantly steal your belongings while simultaneously destroying your credit score.Id suggest U-Haul storage, not even a half-mile down the road. Their Team is better prepared to provide clear terms, have never lied to anyone (to the best of my knowledge), and are willing to work with you if theres a snag. Whats more, their on a main road, and their facilities are better maintained, so no real problems with vermin eating your couch fabric, or a heavy rain molding your favorite furniture/belongings.

Came in today and was helped by a young lady named Mariah. She was very knowledgeable about supplies I needed in order to pack my belongings for a move. She helped me figure out a cost effective way to get everything pack without going over budget.

Price increases are outragous. Pay more for a 10 x 20 storage than my house payment.Their business thrives while ours suffers from COVID19 shut down. They stated to us while they care and understand as they charge full price and dont offer one bit of consession. Think they even managed a price increase. This company is just a heartless vile scavanger and deserve no future business from anyone. UnAmerican says an exVet, volunteer firefighter, EMT, and engineer that gives their all so scavangers like this can take and take.

Went with a friend and had friendly, wonderful service. Awesome staff met with Jamie.

I recommend public storage. Jessie is awesome. She is very professional and takes the time to answer all your questions.

Jessie was fantastic. Really enthusiastic from the time I walked in till the very end. Extremely patient as she worked with me to meet my needs.

Price goes up almost $10 every year, no matter how much you are currently paying. So in 10 years your bill each month gets awfully high! First year it was around $52 a month. 4 years later its now $94. At this rate, in 4 more years, I would be paying $190 a month?!

I was looking for a storage company and coming across some rude people. When I meet Jessie Cummings she was super firnedly, very polite and made this much easier on me. She kept a smile on her face and helped me pick out exactly what I would need. I will never go anywhere else and I will be referring others to her. This world needs more people like Jessie. Thank you for going above and beyond and making this easier on me despite the circumstances.

Fantastic service! I came to look at packing supplies and Mariah Thompson was extremely helpful :) she knew EXACTLY what she was doing and where everything was. Highly recommend!

Jessie is absolutely AMAZING!!! Trying to get everything moved was so stressful for my family and I. I couldnt find anyone to watch my kids so I had all 3 of them in tow. Jessie didnt mind one bit. Even engaged them in conversation so they didnt get too bored while we took care of business. My kids enjoyed being apart of the process so much and they dont usually like strangers but they took to her so quickly. I was shocked. She made this part of the stressful moving process so simple and fun. I was able to walk in stressed and leave with a smile on my face and on all of my kids faces.

Customer service at this location must be their motto, because Ive always had a great experience every time! Efficient and friendly is how Jessie deals with her customers. I will always recommend Public Storage!

41 street office was very helpful. Jessica was the lady that helped me and she was great. She answered all my questions very professional. I WILL use public storage again thanks to the service I received at the office.

Jessie was fantastic and fun! She made renting a unit super easy, and she made sure I got exactly what I needed. :)

I had a great experience with the team at this location. While I did not purchase at that time, I will be back. The facility was well kept and the staff personable and knowledgeable. The person I spoke with was named Jessica, shes very professional!

Been storing my sons stuff here for a few months. They are great.