Pretty good site had what I need and the parts are great. When I had a question they answered quick as well.

I was shocked in a maze that I could order something offline and it came on time and not damaged

Located product and talked me through to get them the right information. Shipping was very reasonable and quick.

Fast delivery, correct parts, back on the road!

Still waiting on my parts. They were supposed to have been here Saturday

So far got what Ive ordered in a timely manner

Very professional and helpful staff. Ordered Friday came Monday. Highly recommend.

Great service will be ordering more in the coming months

Using CarParts.com was easy, fast and dedicated to complete customer satisfaction.

After 6 days got help to send part back! Will change rate when it is done!

GREAT CUSTOMER SERVICE AND FRIENDIL STAFF -KEEP UP THE GREAT WORK

Very reliable and fast delivery cant ask for better service thank you

Great wi

I ordered correctly. Paid $27 shipping and received wrong part. The company told me their database indicates a size of 300mm (disc brake) when everywhere else INCLUDING their website says 276mm for a 2015 Cruze LT I-4. I had to buy new parts elsewhere to finish job.UPDATED:Carparts.com have issued a full refund and sent a paid shipping return label.

Excellent! Ive shared this with friends & family. Ill order parts ..as i need them.Big Thank You. Carparts.com

Very good, helpful and competent,. Couldnt be more satisfied

Jake was really very helpful and knowledgeable on dealing with customers.Little bit pricey on shipping though.

We have been working with you for some time now. Great products, great pricing and unsurpassed customer service. Highly recommend this business!

Carparts.com is my go to choice for car parts and always will be great products at a great price and very professional customer service keep up the great work i recommend you all to all my customers

PROFESSIONAL CUSTOMER SATISFACTION THANK YOU..

Was very professional thank you very much. 👍

I didnt know about you guys, but a friend of mine recommended you. And I ordered my head light for 2004 lexus especially 330. And it fit just right. Thank you. You beat the price more than anyone else.

Wonderful turnaround time for delivery! Products have always been what I have ordered

Great customer service.,.. Very prompt & organized

Great prices came fast fix perfect will use again in the future

Excellent and fast information provided and the needed part delivered.

On time delivery

Great prices, and service!

Carparts.com gave me a inexpensive very nice product service was great shipping lacked if they could get away from the XPO it would be great but after it was a week and a half later than it was promised customer service gave me half off on the shipping

I order a lot of parts through carparts.com! Never have I had this many problems then Ive had these last two orders. Ordered first one did not show up until 3 weeks after it delivery date so I ordered a new one to replace it so I could get my vehicle back on the road the 2 days after I ordered the replacement the first one showed up. The first one was stuck in Perrysburg Ohio for three weeks just sitting in a FedEx trailer not being unloaded! Put the first one on my vehicle then 3 1/2 Weeks Later the second one showed up also stuck in Perrysburg for three weeks! In my honest opinion I believe carparts.com needs to relinquish their ties with FedEx! I have heard so many bad things about their service! And I have had 2 deal with it personally myself

My order was damaged during shipping. I called CarParts and within a few days, I received a replacement order free of charge.

I shop around for deals on auto parts every week. Been slowly repairing a vehicle paycheck by paycheck and deal with numerous car part providers. CarParts.com had the best price in my particular part this time around. They had my package sent in no time. Fedex dropped the ball on delivery but parts all fit and operate as intended. Im sure i will be back again. Still have my rear suspension to address

Very pleasant to work with. When help was needed they were right there for us Thanks 👍.

Very good customer service

My experience with Car Parts.com was greatly appreciated and very professional, thank you for your help.

Delivered on time and exactly how I was told these would fit.

The guy who I talk with about my order was very professional.The order came when it was suppose to .;so I was very satisfied the most important thing was the part fit.and I did not have a problem with the part.only one thing I didnt like was that when u order a part car parts reps.should ask for the Vin # to make sure the parts are the right part for your car.

Part was good, but it took 2 plus weeks to arrive due to USPS poor service.

Polite and professional

I ordered a side view mirror for my 2010 Mazda 3. The part arrived promptly, was in excellent condition and it looks like a genuine Mazda replacement part. I installed it today - it fits, the electronics work and was fairly easy to install. Thanks!

EXCELLENT parts.

Associates were knowledgable and very customer service oriented

Amazing fast shipping

The best place to buy anything for your car excellent costumer service they the best ……nobody beat their prices !!!!!

I love this guys

Very happy with my valve cover gaskets they fit like a glove thanks a lot guys you rock

I ordered a popular set of replacement lights and was extremely satisfied with the product and the quality. Customer service was commendable. I did have an issue with delivery but at no fault of the vendor. Fed Ex in our area is less than a desirable carrier. Car Parts customer service got things handled quickly.

Fast service and right part

I found the parts I needed.Shipping Was fast.Great Place to get what ever you need.Very helpful staff .

Very happy with my service

Honestly I was worried It was a scam to get my info, but I went with it and ordered it. Well I got it and I installed the condenser in 15 minutes. Thanks CarParts. Awesome Service

Very easy to order and get a complete rev of the part and shipping information. Knowledgeable customer service folks. This was so easy!!

Part came late AND damaged.

I didn’t received all the parts that i ordered. Idk why carparts been careless about that….

Always a pleasure ordering from carparts.com

Ordered A/C compressor kit for Chevy truck, the compressor was different. Had a plug on the back that mine did not, I called to ask a tech if it would work on mt truck. They had to put a request in for tech to call me. Its been 6 days and I have not heard back from them . So am sending parts back, will get from another parts store. There should be a number to call for tech questions .

The price of the parts are affordable, the shipping charges are ridiculous, for a very poorly shipping time.Knowing your carrier is taking to long to deliver you should look for a solution to your costumers, since we already paying a higher cost on shipping than the car parts itself.

Contacted marry two weeks ago to return a steering box core haven’t received any information on how or what to do.she said to make sure to write down the email number on the outside of the box near the label. Nothing came in the mail or e mail

Very fast and very affordable. Would give a 5 star if your shipping charger were a little more reasonable.

My product came in a very timely fashion and when I had questions and call customer service they were amazing I highly recommend carparts.com

Car parts.com has been a leasing for me,they had the parts I needed to, the prices were amazing and parts people were polite and very knowledgeable.

The Auto Specialist Benjamin at CarParts.com Auto Specialist had been professional, patient, knowledgeable and efficient through the entire transaction. I would recommend not to PayPal for payment.

You support group helped me to get the proper parts for my vehicle and it’s finally fixed. I’m so thankful for all the assistance in getting the proper part at the proper time.Sincerely yoursJose

I love carparts.com there car parts are reasonable, the service is great, returns are easy and you get your parts fast .I order all my car parts from Carpart.com. Thank you I trust carpart.com

I ordered a tail light lense for my 2010 Silverado and it was the wrong one due to the fact that they made two different types in the years of that model. I called and they asked for my vin number and got me the right one within two days. Awesome service. I will use them again. Thanks !

Everyone at car parts is amazing and very helpful. Let’s just say if you need a part don’t hesitate to call Car Parts.Thank you, Rose

Buyer Beware!!! Ill try to be brief. On 08/02/2021 I ordered a Monroe shock conversion kit from Carparts.com. A week later (8/6-9/2021) I received a single shock (No Kit).Later I contacted Carparts via email & phone and was told that the Kit was on back order and a replacement part would be sent in Sept 2021. Eventually, I received a NTK O2 sensor - NOT even close to what I ordered. I contacted the company again a was assured that the problem would be corrected. The customer service rep told me that there were 3 kits in stock and that she would send it out.Around 09/23/2021 I received a small envelope (Nope-Not Kit I ordered 7 weeks prior). It contained another NTK O2 sensor for God knows what!!Today (10/12/2021) I contacted Carparts.com a third time. I spoke with a supervisor and at the end of the call the best they were willing to do is refund my money and offer me 20% off my next purchase. The same 20% off offer that shows up in my email from time to time from them.Bottom line, A better company would have offered to give me a equivalent replacement item (Arrnot conversion kit) or a full refund and still send out the original order on them for the inconvenience. Carparts.com is not a better company.

Excellent customer service on all fronts. All parts shipped on time. One of the parts, a Crown rear bumper for my 2001 Jeep Cherokee had several defects and some damage that were noticed after receipt. Carparts.com reviewed the photos and promptly authorized a full refund for the part, the taxes and shipping cost.

Terrible experience! Was supposed to receive my part within 3 days. 11 days and multiple emails to customer support later it showed up. They were supposed to issue a credit back to my account. Nothing and now I have to send the part back after it was lost by fed-ex before I can get my refund. Hopefully I see my money returned before I’m dead.

Was very pleased with the service and help I received while looking for the part I was looking for. Not only was it just another business transaction they asked how are you? And have a nice day. Basically made you feel like a regular customer and they are happy to see and help you anyway they can. Not only is the customer service great but the prices are great also. If I need auto parts or asseries again Ill be contacting Car Parts again for sure 👍 Its worth the wait.

These guys get a 10+ on customer service, let alone choice and quality of parts.You can tell how good an organization is when you run into something out of the ordinary. Was resolved quickly, painlessly and successfully.And yes, I will definitely fill future parts needs with carparts.com.

I buy a lot of parts from different supplyers and car parts has the best deals and quality and prices i have found out there and delivery is as fast as it can get these days i have had great luck with them and i recomend them to anyone who need quality parts at great prices

Salesperson was very knowledgeable and helpful to be sure that I ordered the correct part givingme a sense of assurance. Patience was shown and a picture of vehicle was requested. A job well done!!

I ordered two parts. Both parts were listed to fit my vehicle, however one of them did not. I called and they quickly sent me the correct part zero hassle and great customer service. Wait time was a little long on the phone though.

Car part was exactly what I needed and it works great. The delivery took longer than expected but the company reached out to me and refunded the shipping charge. It was above and beyond what I was expecting. Really appreciate the customer service, I will be using them for any future car parts I need.

Philip helped me out with a return. I simply addressed my concerns and he answered them all in one simple message. It was awesome and there was no back and forth. He was simply super kind. Probably the best customer service I have ever experienced.As to the website, super easy to manage and they’re so good at communicating when your package is supposed to come in. It is also easy to do a return as well. They should really give full on returns for perfectly good items that weren’t even used or touched though but Philip made sure to help me out with that issue though. He deserves the world! HAHAJust be super nice to them and have valid feedback and you should definitely receive the best help from them. Remember to be kind to customer service reps.Again shoutout Philip!

Hi my name is Eddie I just purchase a part @ Carparts.com the best place to purchase parts for your car needs what ever it my be Carparts.com Has the part you Need @ a reasonable. Price plus if you order a part that just happens to be the wrong part or a part that you thought you might have Needed but it was something else on you car that was the problem they will change it out with no problems.would Recommend carparts.com to everyone grate service and friendly people to do business with.

So far okay. Just started ordering over the past couple weeks. Some prices for parts are good, some are a little more expensive for the same parts with someone else. I usually like to keep orders together it is easier to track. Parts seem good. Trying to buy GM Parts at least. There have been a few items I needed they did not carry. But there is always someone somewhere that have what you need. The car im working on is 20 years old so I understand not everything will be available. One item I did order, rt and lt rear tail lights, one was missing a part. I called and they credited my account appropriately. Very satisfied.

I purchased some headlights for my car, the website was easy to navigate to get what I needed. Didnt have any problems ordering them. The price was great. It didnt take long for them to come in. I would highly recommend them and definitely use them again in the future

I ordered side mirrors which didnt have the correct wiring for my Jeep Liberty even though they were advertised as being able to fit. The customer advocate team was really quick in their response to my issue and was great with providing me options on how to move forward.

I really appreciate the competitive prices, I would like to see a pre order option with a estimate date of the parts, instead of notify me when its available again. I dont want 9 to be made and I am 10th to get back then notifications go out, I much rather a here is place in line and give it away rather than, hey new lane opens up everyone go feeling. The customer support team delivered big for me with a shipping blunder that came with city zip issue in the home top left page carrying over with a auto correct billing street address. They were very helpful. Overall I received everything with a fair reasonable price that I ordered but it could be even better.

Actually like the company, they shipped as promised. Parts are not arriving as I am being notified, but that is due to FedEx. Had a delivery that was supposed to be here on Saturday and I received a message that FedEx couldnt locate my address, yet they found me Thursday and dropped parts off. I will use carparts.com again, hopefully they will change the delivery company.

I can personally attest to CarParts.com providing a valued service. Theyve come through with great quality after-market parts. Shipping is fast & reliable. I plan to continue buying from this site. Highly recommend! - MVP

Parts were affordable on carparts versus what advance and autozone were charging. The only thing is the shipping. I was supposed to have all my parts by tuesday (ordered on a friday), its been delayed. The parts I bought were in stock in different warehouses, so there will be different arival dates. Isnt convenient, especially when the repairs are urgent and being charged $40 for shipping.

Looking for parts for my 88 Camaro and I couldn’t find them and when I did he was so high I couldn’t get it anyways I found car parts.com and I actually saved $50 on a part and got it when I said they said I will get it very good to deal with

They have great prices and great customer service. I bought the wrong part and I was able to return it. They helped with the shipping label and with making sure I was kept up to date with process. I would highly recommend them.

I needed a hard to find Denso remanufactured alternator for my Honda.Car parts.com had it and shipped it to me rapidly. They also refunded me when I sent them the core. Car Parts.com will be my goal place for car parts.

Exact fit part. quick delivery . good value. great customer service

Part I ordered came early and they were just awesome!! They also sent me over 100 bucks of coupons for door dash and a wine store!! Way to go!! Part fit perfectly and it was almost 100 dollars cheaper than the local brick and mortar I usually use. Thank you so much!! You have earned all of my automotive business from now on!!

Very good company! Great prices, customer service and very quick delivery! Amazing people who are actually knowledgeable and efficient and really care! Highly recommend them! You dont find this kind of customer service much anymore! Theyre awesome!

Vehicle parts Perfect fit and the part price is fair.However I cant stand paying for shipping and handling charges, when you can go on other vehicle parts sites and shipping is free and there is No handling fee. I think CarParts can do better than that. CarParts do have outstanding customers service. If shipping was free I know I would get more items, and I would give you guys 5 stars...

CarpParts is a wonderful auto parts business and their Customer Service is superb. Jose helped me with my order and I know nothing about cars so he explained to me what was NOT necessary for me to buy. His honesty made me want to buy the additional parts I really didn’t need. The parts are more than reasonable and much cheaper than the dealership. CarParts has gained a customer for life. Jose, you are an excellent Customer Service Rep.

I am restoring a old jeep I recently bought, and I went online to CarParts.com and they have everything that I need are want, and the prices are reasonable, and the customer service is Awesome. They helped me get just what I needed, and kept track of it for me. They were very courteous and knowledgeable. So If you are looking for anything that pertains to a Car. This is the place to find it.

Satisfactory resolution to an issue that had recently occurred. Excellent follow-up with agent assigned to my case. Thank you.

I will not do business with this company again. I ordered a part from them and customer service did not tell me the part was on back order. They sent me two different emails after they took my money changing the delivery date. I called customer service a week after I ordered it and they told me it would be at least twenty two more days before I got the part. I then told them to cancel my order. Thats been two weeks ago and I have called them five times since and customer service keeps telling me my cancelation is under review. Still have not got my money back.

They have great customer service. I had a problem with a few of the things on my order but they reached out and were able to fix them right away. I will definitely be coming back to buy more parts from them in the future

Poor experience - never again. I ordered a coolant tank for a Dodge truck and the sent me a headlight for a Lincoln. Their representative automatically thought it was my fault and was being difficult until he showed that it was their fault. They sent me a shipping label for the return which I used promptly ship it back. I tracked it and saw that they received it but never heard anything from them. When I called they said they missed it and I would need to wait another week or so for my refund. Three weeks to close the issue and I had to order the part from someone else (got the right part in two days from Rockauto)

After reviewing other positive responses I must concur with all responses that carparts and your staff are there to furnish satisfaction to your customers across the board and hands down.I personally have had absolutely no problems ordering parts and receiving them on a timely manner and correct fitment every time.Keep up the good work and be safe.Thank you.

I am very impressed with the customer interaction! i had an issue with the part I received and everyone i talked to regarding the issue was helpful and caring. They sent me the corrected Part and everything is good to go!

The part I ordered did not fit, but their customer service and refund procedure was absolutely top notch.