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South Bay Hyundai
20433 Hawthorne Blvd, Torrance, CA 90503, United States
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South Bay Hyundai
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St
Review №1

5 Stars. Great experience. MJ handled our purchase and we could not have expected a smoother streamlined process. Honest, straightforward and delivered on his promises. Thank You Mike

Ro
Review №2

Buying a car in this market was exceptional! My salesman JC in Torrance was one of a kind. He was honest, always kept me in the loop and I didnt feel like he was just trying to make a sale. He listened to what I really needed. He was awesome and I would recommend him to family and friends.

Th
Review №3

I was thoroughly impressed with my experience at South Bay Hyundai! My service advisor Jeremy Davis was quick and efficient in replacing my cars battery and getting me and oil change and tire rotation. I was in and out in an hour. One of the smoothest and fastest car service experiences Ive ever had at a Hyundai dealership.

Ma
Review №4

First time here. Enrique Almazan quickly greeted me upon arrival. He is super polite and super knowledgeable. I did not feel pressured in anyway like some other services places do. I would highly recommend going here and seeing Enrique. The work on my vehicle was excellent. Absolutely no complaints and I WILL go back. Thanks alot you guys keep up the excellent work!!

Ro
Review №5

This week was the first time I went to SB Hyundai. Everyone was so nice and accommodating. I have an older car and had been going to other Hyundai locations that closed. I did not know what to expect and felt I could not have been treated better! Donnie is the best and went out of his way to help me. Everyone I talked with was willing to stop and give me assistance.Thank you so much for the kindness and efficiency! I will be having all service done at SB Hyundai now.

lf
Review №6

I leased a vehicle from South Bay Hyundai 3 years ago. At the time they offered me a service where I could have as many cars washes as I wanted and 2 detailed car washes a year. That was valid for 5 years.I never really used the service… maybe once or twice for regular car wash. But then about 3 weeks ago I tried to schedule a detailed car wash. Well… they told me they were booked for 2 months?!?!?! So, the next day I called the same place they send the vehicles for the car wash and they told me they could take my car for the detailed car wash the next day.I called many times trying to sort it out, I was always being transferred to somebody else and in the end somebody wouldnt answer the phone and I would need to call and have exactly the same experience all over again.So, I decided to cancel the service and was told to call the finance manager… the finance manager said it is impossible to cancel that service?!?! AND he was trying to transfer me back to Services department!!! WTH!!!!!!I failed to mention I paid 3k for that service!!! I lost my money, I lost my patience, I am done with those guys and I just hope whoever is thinking about using their service read this and go to a place where they will be treated fairly as a customer!!!

Pu
Review №7

The employees there were very helpful and finished their work at a reasonable time. I was able to get back to work and finished my job without any problems. Thank you for the work that was needed.

He
Review №8

I took my Genesis G70 in for a scheduled maintenance.Donnie Ellis was very communicative and on schedule. Very smooth transaction from start to finish.

Jo
Review №9

Hands down the best dealership I have ever dealt with! I change vehies every 2-3 years and I have yet to experience this type of amazing service! Stephen and Daniel were extremely helpful and friendly even during this time where there is low inventory of vehicles nationwide! I have been to several dealerships in the past couple weeks and all seem to be taking advantage of the low inventory and all the crazy markups! Definitely not here! These people are honest, friendly and go above and beyond! Thank you Daniel and Stephen for being stand up guys!

Ra
Review №10

Needed to get a diagnosis of some issues in my car. Their online Appointment system shows no notice that on Saturdays, only oil changes are done.Therefore, I scheduled the appointment, waited two weeks, drove 22 miles to the dealership, only to be told unapologetically by Jeremy, oh the online system will let you schedule anything. I explained to him that I only have a few miles left on my warranty and this didnt help the situation.To make matters worse, he said the only available slot is around two weeks away. I asked him what happens if my mileage goes past due l while waiting? Another unapologetic answer of it goes over, your warranty is expired. Basically, thats your problem.What a horrible experience and waste of time, mileage, and gas. South Bay Hyundai, you can do better than this and please fix your online system so someone else doesnt have an unfortunate incident like mine.

Im
Review №11

Fixed up my car due to the recall and maintenance all within a few hours. Got to do my work via the lobby wifi. Excellent.

Ar
Review №12

Thank you Donnie! Outstanding customer service as usual. I appreciated the help that he gave me with the insurance company in getting my car taken car of. His experience with dealing with them made it easier for my claim to be processed (even though the insurance company was slow to act). Thanks for taking the pictures of the car that I needed to submit with my claim. Your willingness to go beyond whats required of you is, again, greatly appreciated.

Jo
Review №13

5/5 stars for Terry!! He was great, very nice, and very knowledgeable.He helped me to get a very nice brand new 2022 Genesis G70 3.3T sports sedan. He walked me through the car and explained everything in great detail. IF you are planning to get a Genesis go see Terry. You will love him.

Mi
Review №14

It was my first time bringing a vehicle in to Hyundai/Genesis of South Bay. Jack was very nice and helpful. They addressed everything I mentioned and didn’t ignore anything. It was only the 90 day service but I was pleased. The only suggestion I have and it applies to every dealership I have been to is having a quiet place for people waiting on service to sit and work. It was so noisy the day I was there I had a terrible time finding a place to sit and carry-on an important work conversations.

Ha
Review №15

I made an appointment here to get my car lock fixed the other day and I just wanted to say the overall experience was really great. As soon as I arrived, I was assisted and taken care of. The waiting areas are very clean. My car was fixed in a timely manner and the service team was very helpful throughout the process. 5 stars - I would come here anytime you need service done to your car. Call in advance to make reservations.

Ep
Review №16

My experience with sales man was fine, he wasn’t pushy, he seem very willing to guide and help me, I do recommend this place.

Ca
Review №17

Donnie is literally the best! 10 stars. I always go to him

Ha
Review №18

I had a seamless experience at South Bay Hyundai. I was a first time visitor for service and the staff, particularly Jack, was so friendly and helpful. My car was serviced in a reasonable time frame and the waiting room was very nice. Overall extremely pleasant experience!

Ja
Review №19

I am very happy with South Bay Hyundai service. James Lee helps me with quotations. It is all done fast. Juan Santoro who helped me in transferring the car registration with the payment process was awesome. I would recommend South Bay Hyundai for the people who look to buy their car.

Li
Review №20

I have a 2014 Sonta which I love and all the employees at SB Hyundai are nice and friendly. My low review is for the cars that they make. My car has 67,000 miles on it and the paint is flecking off the door handles (not covered) and the prices to have service done here are really high. My front axle needed to be replaced and they quoted around 3,000 dollars. When I bought the car in 2014 one of the selling features they told me was they had not had any big recalls (at this time both Honda and Toyota had huge recalls going on) well I have had at least 2 or 3 recalls that I can recall off the top of my head. And the big one is for the engine because it will lock up. So yes I love my car ( the features etc) but I will never buy a Hyundai again.

Jo
Review №21

I made an appointment for 9:00AM last Wednesday, arrived early with only two cars in front. They were unorganized running all over the place with cars taking up space in other lanes. A service agent started intake around 9:23AM and was supposed to have the car ready by 11AM, didnt get a call until 12PM. Only went in for a regular oil change, and its not the first time they have performed bad service. Last oil change they filled it with too much, definitely not coming here again. Nissan across the street does a better job for less with a free car wash. Dont expect great service for your Genesis here.

Le
Review №22

I love South Bay Hyundai - even on your busiest day, your employees are courteous and fast. The vehicle report texted/emailed to be approved is a very cool part of the service but only as long as it accurately represents the total cost of service. When I reviewed the vehicle report, the bottom line of the totals section said $475 so I was expecting to pay that amount when I picked up my car. At the register, I was told $700 instead of the $475 listed in the vehicle report cost summary. I was so shocked at the discrepancy that Im really considering not going back to your dealership for my regular service. Please change how that system works because its clearly not accurate, and Im sure others have told you as well. Thank you!

da
Review №23

I just bought a hyndai tucson 2022 from this dealership. So far I have not had a problem. JC was very respectful, friendly and honest person. I went to two different car dealerships and I didnt feel the honesty I fealt at hyndai of Torrance. Thats why I returned to buy a second car for my son.

Ci
Review №24

JC in sales and Raymond in Services were very personable and went above and beyond to help me and make sure everything turned out smoothly. Thank you!

Ho
Review №25

Great sales and service experience. No bull on the sales side. J.C. Chatman straight up. Highly recommend you stop and see him before you purchase or lease a Hyundai elsewhere. Just did my first service and they are fast, efficient and friendly. An excellent dealership.

Mu
Review №26

I am very happy for shopping from South Bay Hyundai, I found the exact vehicle I was looking for with the right price.The salesperson (Paul Olding) was amazing, he went out of his way to explain to us every thing about the vehicle.It was so much fun to shop at South Bay Hyundai.

Li
Review №27

I am loving my new car! My family and I consulted with Won Jungho, and he was one of the best dealers we ever met. He always tried his best to find me the best deals and took much time to search around trying to give me my ideal car. He was so nice when I met him in person and showed me everything I needed to know about the car. He really did the most in finding out the best car for me.

Ra
Review №28

A great experience! Josh was very patient with me and all my questions. He communicated with us and let us know what was available. He was very thorough and helped us get what we wanted both in the car and in the payment amount. The dealership was a very positive experience. I believe they truly try to work as a team and not step on each others toes.

Sa
Review №29

Christian Proctor and Steven Suh are the best! Super helpful, informative, and do their best to accommodate my specific questions and concerns. I picked up my first car with them, was nervous as heck, but if you work with these two, youll be in good hands.

Ev
Review №30

Richard was awesome! He helped me get into a used Hyundai and it was a great experience overall.He is very knowledgeable of the various car models and he even helped me save a bit of money too. Thank you Richard! Ill see you for my next car purchase in the future.

Ma
Review №31

I have been bringing my Elantra here for the last 10 years. Everyone has been extremely helpful and kind. Calvin has been amazing and has now been promoted to Director for all of his hard work. Amazing!! Jack has also more recently been a great help to me as well. I wouldnt even think of taking my car anywhere else for servicing!!

Am
Review №32

This was my first car buying experience and I felt very taken care of! Greg was extremely knowledgeable and I felt like he was more of an Advisor than a salesperson (I went into this expecting the worst). Ill definitely refer any family or friends to this dealership!

Je
Review №33

I had such a great experience buying a used vehicle (for my wife) from them in February that I came back yesterday to purchase one for myself. Sheikh was the salesman and he was very helpful. Theyre nice and friendly, not pushy at all. I sent an email asking about a car and Alejandra replied quickly. Richard had the Sonata nice and ready for a test drive when I pulled up 30 minutes later. Whole process took less than 3 hours. I am very satisfied and I highly recommend South Bay Hyundai.

Am
Review №34

Great quick service! I had a great experience getting some recalls fixed. They even provided a lyft home when I dropped my car off for service. Will be returning!

An
Review №35

Had my first car maintenance. It was just over an hour long. Service booked me a lyft ride to the nearest mall, so I didnt have t wait outside (as I understand due to COVID waiting areas are not available). Donnie, the person who coordinated my cars check was super helpful, he answered a ton of my questions about the car, maintenance schedule and warranty. It was an overall pleasant experience.

Vi
Review №36

We appreciate the wonderful service from Sheik! Hes friendly, knowledgeable, and professional. Well definitely be back to work with him again in the future!

Ka
Review №37

Great experience working with Sheek and the South Bay team. They were straightforward, and we were in-and-out quickly. Right now, its really tough to buy a car, but they made it feel easy. Its a smaller dealership, but we loved the feel. I was 8 months pregnant at the time we bought the car, and they made me feel so comfortable and taken care of. Couldnt ask for anything more!

Li
Review №38

There was no organization to check people in for the service department. The people working in the service department were very nice. Even though I had an appointment, my car took 6 hours instead of 3 as estimated. And nobody called me to let me know it was going to take alot longer.

An
Review №39

JC our sales rep was beyond exceptional from start to finish. Thank you and your team for all of the help and making everything go smoothly.

Al
Review №40

I want to thank Jimmy Lee for being very helpful and providing the perfect customer service.Very informative and professional who even stayed with me after his work day had ended to see my drive off with the Sonata...which I am truly enjoying by the way.As a whole entire process went smoothly and this was appreciated.For my next vehicle, I will make sure to look at South Bay Hyundai first before going anywhere else.Thanks again.Al Valdez

Ke
Review №41

Jack has been servicing my vehicles for years now at this dealership and even moreso than the Hyundai quality of vehicles, the reason I still come back to the SouthBay Hyundai dealership is for the amazing customer service. Hes always humble, patient, and transparent about all the details of service. The quality of your people are such an asset. Christian Proctor was the salesperson that got me into my Palisade and hes another reason why I keep coming back. Make sure you recognize the talent that you have in those 2 employees.

gi
Review №42

Efficient service! It was the most convenient auto check up I experienced. Thank you!

Ja
Review №43

All the staff at this location were AMAZING! When I first arrived, Anthony came to assist when looking at cars. He really listened to what I wanted and found me the perfect car. Steve and Jim were great with the financing and really helped me get the price I was comfortable with. I would highly recommend shopping at this location. I love my new car and I had a wonderful experience!

Ke
Review №44

1st thing I want to say, make a appointment online. I arrived about half an hour early For my appointment Where Jeremy wrote up my work order. I was told it should take about 2 hours for the service, but with the 90 minutes they had my car ready. As I was paying my bill Jeremy offered a free car wash . I fully recommend South Honda as they were Friendly fast and complete service. Excellent service.

Ja
Review №45

Richard was awesome!!! He made the test-drive and lease process so easy.He collaborated beautifully with our broker.

Ha
Review №46

South Bay Hyundai was great! The car I came to test drive was not the right fit. South Bay recommended a better car for my needs and I am now the proud owner of a 2018 Hyundai Tucson with Panaramic Sunroof! Thank you Alejandra for the recommendation, JC for your excellent attention and service & Juan for your efficiency and speed with the paperwork! This was my best car buying experience ever!

Da
Review №47

The sales person who names Terry is very nice because he answered all my questions ASAP!i have asked so many things for getting a new car and his responding with good answers is so quick...i will stay with him with Hyundai.i got a new Tucson and love it.God bless you all!

sh
Review №48

This is an AMAZING Hyundai Dealership!! None can compare. If you need to schedule a meeting or buy a car, choose no other place! Thank you Richard in sales, thank you Jack in service, and thank you others... I cannot remember their names but you all were terrific!!

Ju
Review №49

Made an appointment to take my car in for service. Very pleased with Advisor that assisted me. He was very professional as all others who I came in contacts with.

Jo
Review №50

We had a great experience at the South Bay Hyundai dealership. The sales team was very accommodating and helped me to consider all of the inventory and financial options available. We are very happy with the Genesis we purchased and would definitely recommend this dealership to others looking to buy a car.

Ha
Review №51

I had a quick and easy experience with this dealership. I had contacted various dealers and everyone was giving me the run around. Every dealer I contacted wanted me to come in without giving me any real information. I contacted this dealer via email and received a quick response from Steven. I told him exactly what I wanted to accomplish and it was the fastest car buying experience Ive ever had. I did everything online, set an appointment same day and was in and out. I met with Jimmy Lee and was out in less than an hour. In terms of pricing, this dealer definitely has the most competitive pricing out there.

Sh
Review №52

Had a great experience at South Bay Hyundai purchasing a new vehicle. Originally made an appointment to go in for a used car, but my sales person Christian went above and beyond to get me into a new car.I loved that when I went online to check out what type of car I was interested in, South Bay Hyundais website had so much information about the vehicle, which was so nice!! They showed the listing price of the car, a promotion and an estimate of what monthly payments would be. Not all other locations did this, which as a customer is a huge turnoff that they dont! From a customers point, not listing the price and every detail makes me think they would be hiding something or just using a sales tactic to have to call the dealer. I avoided all those dealers for that purpose. I dont want to be lured in, I want HONESTY up front and thats exactly what you will get at South Bays Hyundai.Parking was easy, the appointment set up was easy, not to mention I was late and they still saw myself that morning and the entire sales experience was easy with my sales person Christian. Would recommend asking for him when you go in. He listed to exactly what I wanted in a car and even though I went in with the idea of get a used car, he helped get me into a new car, with all the upgraded technology, my last car I loved it, but it was on dial up and the color and seat warmers! This was an early birthday present from myself to myself and I am so thankful to Christian and the entire staff. Feels nice to have a new reliable car. Thank You SB!!

Is
Review №53

I made an appointment with Donnie a member of the Service Department to have routine maintenance performed on my Genesis G90. Upon arrival, I was promptly checked-in and Donnie informed me that he would do his best to have the work completed within 90 minutes. True to his words, my car was ready on time. This dealership clearly shows their efforts in having courteous, friendly and dependable staff.

Ma
Review №54

Great overall experience. Made the process from trade in to drive off super easy. Just bring change for the soda machine if youre going to need caffeine.

Wi
Review №55

Amazing Staff. Very Helpful. We had an appointment to purchase, and they had us in and out in about an hour.

Aa
Review №56

This was my first experience purchasing a car and it was perfect. They were prepared as soon as we came in and had everything ready to go. Jimmy Lee who worked with us was very polite and helpful. He also had very good knowledge of the car and despite weeks of looking up the car prior to buying, I was still surprised to learn more about it.

Ju
Review №57

I’m a huge fan of Hyundai cars. I’m so happy I happened to drop by South Bay Hyundai. I needed a car to resume from remote work schedule back to physically returning to the work place. I had time on my side and was curious about my available options for a new car. I never had any intention of leasing a new car but I did. James Lee was professional and courteous beyond my expectations. He gave me space and time to decide all my options without hovering over me unlike my last experience from another dealership.I test drove few cars and I am THRILLED with my new Limited Kona. It’s compact yet roomy enough for all my needs. It’s so fun to drive and has all the options I wanted and more. Needless to say we leased two Kona from South Bay Hyundai… gas and EV all within a month.For the best experience without feeling pressured or attitude, I can’t recommend more than South Bay Hyundai. The sales manager, Steven Suh is extremely knowledgeable and he and James Lee collaborated in the end to get me in the car that I’m very happy with.I can’t wait to renew both my cars and get to work with James again. Thank you South Bay for making car buying such a positive experience twice!!!!!!

DS
Review №58

Service was prompt safe and attentive. Donnie in Service (Genesis rep) did a great job of getting me in and out quickly at reasonable price while the showroom staff accommodated me for a zoom conference I had to attend while I waited. Also informed me about recall work coming up. They all did a great job. Great new Genesis cars in the showroom to look at too!

Ju
Review №59

South bay Hyundai was Awesome! i had a great experience purchasing both my Tucsons from Diego and Richard, will definitely recommend them and South bay Hyundai.

Ka
Review №60

The moment we stepped foot at the dealership, Richard greeted us and made us feel comfortable. My husband and I knew we wanted to get a closer look at the KONA and Richard even gave us the opportunity to test drive it right in the moment. When we finally decided that the KONA was perfect for us, he made the leasing process seamless unlike other dealerships we had visited days prior.Thanks to South Bay Hyundai I was able to get my very first car!!

Je
Review №61

Sheikh Ulhaq Made the experience painless and quick. Didn’t seem like your typical sales person. Great service and seemed like a genuine nice guy.

St
Review №62

As first time buyers, my husband and I were nervous about the process! All of those nerves went away thanks to the help of our Sales man Ronald Wicks who really listened to our needs and made the whole process as transparent and easy as it gets! Thank you Ronald and SB Hyundai! We are loving our new car!

Na
Review №63

Your staff is overworked. The place needs extra hands on deck because the calls are never answered, the main maintenance line is saturated with messages.But my experience with jack was great

BA
Review №64

This is my second time visiting this location and its been a wonderful experience both times. The location I bought my car from shut down without any notice and I had to find an alternate location which I am pleased I went with southbay Hyundai! The staff is very nice and this time my oil change was done quicker than I expected plus neither time did they suggest unnecessary services which is a lot more than I can say for my previous place I went to. Keep up the good work I really appreciate the service here.

Do
Review №65

I love my new Genesis G80! I took it in recently for a quick adjustment on the headlight and I was in and out in 15 minutes! All the staff have exceptional customer service skills. Im so glad I chose Genesis of South Bay.

Na
Review №66

Waited 40 mins to test drive and purchase a new elantra after making an appointment. Upon arrival we were told that the rep was not there with whom I made an appointment. We walked out after 40 mins of wait. South bay hyundai, you will not waste my time and I am not going to be giving you my business either.

Ja
Review №67

First of all, I would like to thank Terry Kim of South Bay Genesis. I bought the gv80 through him, and since then, he has been kindly helping me with my questions. And thank you so much donnie too. He fixed the car as quickly as possible and explained it well.

Th
Review №68

I always service my 2013 Hyundai Accent vehicle here and nowhere else. The service department staffs are professional and very knowledgeable. Donnie is amazing and so far everything has been excellent. I would definitely recommend people to service their Hyundai vehicles here.

Ry
Review №69

If you like to have your car sit in a shop for weeks on end, and blow $160, South Bay Hyundai may be the place for you. Included in your visit: an unreliable diagnostic, weeks of waiting for estimates, and absolutely no direct contact with your mechanic/technician. And if you would like to request another service be done at your own expense, such as changing the transmission fluid, they may give you a professional response saying Since the bumper has enough significant damage, the mechanic does not feel safe working on the transmission. Yet somehow, miraculously, inform you that you need a NEW transmission, without ever actually looking at it. Tremendous service.

Ge
Review №70

Attempted to return my lease here today. Decided to buy my existing vehicle because all there cars had useless $6,000 dollar markups. Nothing could be purchased at advertised prices.When buying out my lease they tried to add $2,000 to my residual. I actually called Hyundai Finance and they condoned it. Wow! Maybe legal, but hardly ethical. All I can say is I will buy this car directly on line, and will seek out an independent mechanic. Never will give this dealership another dime!

Al
Review №71

I bought my first Hyundai here and have used their service department. I would recommend both buying from them and maintaining your car through them.

Je
Review №72

Sales representative Donnie is extraordinarily professional, courteous, and very welcoming. Also extremely hospitable. Outstanding service he provided for my daughter. I do recommend choosing South Bay Hyundai

Dm
Review №73

I would like to thank Brandon for helping us in negotiating the price of our new Hyundai Tucson Hybrid. The service that we got at South Bay Hyundai was painless and fast without haggling. Would definitely recommend anybody who is looking to buy a new or used Hyundai to contact Brandon.

Et
Review №74

My daughter and I were very impressed by the service we received. We were greeted by a caring and smiling Technical Manager. We were briefed what maintenance our Hyundai Sonata will go through and we will be notified if there is a need. The only time we were contacted was when the car was ready. It was fast and clean service. I recommend this Hyundai Dealer for your cars.I took my other daughters 2016 Hyundai Sonata and received a fantastic service and I am very happy to encourage ALL Hyundai owners to take their cars to South Bay Hyundai Dealers!!!!!A million Thanks,

Jo
Review №75

I took my Hyundai Sonata here for paint defect when I moved from East Coast. They inspected my car real quick and made a report. It took some time and back and forth talking to take care of the damage because it was past warranty day, despite of me taking care of this car so well, hand washing it only the whole time. But at the end they figured the issue out with Hyundai, made me bring the car in, gave me another nice ride while doing the job, and repainted the top perfectly in less than 2 days. The car looks great so far even tho haven’t driven it since because of pandemic.Special thanks to Enrique. He was very helpful and professional.

Ly
Review №76

This was the best experience I have ever had at a dealership! JC handled his business. He was kind and very professional.

Su
Review №77

I went to a few Genesis service centers, but I couldnt get any service from them. But I was finally able to get the maintenance service here. As a premium brand, This service center have provided a good service with detailed explanation. They were very kind, and gave me a car wash service.

Ve
Review №78

Great Sales Force, nice selection of Cars. Service Department is just okay, they dont have anything for the Customers to do while they wait for service. South Bay needs a lounge and transportation service to drop the customers off who live within 10 miles .

Wi
Review №79

Im a first time car buyer, ive had my eyes on the ioniq before I go in, so I know what to ask and look for, but I was so lucky to be greeted and then be taken care of by Sheikh ulhaq. He is honest, knowledgeable and very patience. He helped me and worked with me thru all the process of buying the car (which was overwhelmingly tedious and can easily be taken for granted). All the steps were transparent and that I appreciate it very much

Wi
Review №80

Very pleased with my visit. Service mgr. Donnie quite helpful and thorough...

Be
Review №81

Absolutely superb customer service. All the employees, polite, kind and willing to go above and beyond. Had to drop off my car for a recall and I was there no more than 10 minutes and in this duration experienced nothing but excellence.

Ja
Review №82

The gentleman from South Bay Hyundai gave me very useful information about its warranty and blue link. Very professional and friendly.

Jo
Review №83

Long time customer, have continuously been happy with service provided. Jack has always been a pleasure to work with, always friendly and helpful. Highly recommended!

Ci
Review №84

I did not want to give any stars but the review forces you to :)Terrible customer service, no communication. This is my 3rd visit to SB Hyundai and each visit has been a BAD experience. I made appointments for each of my visits, but still waited over an hour before my car was looked at. In fact, only when I approached the service team to check on the progress of my car, did I notice that my car was being driven into the service bay to begin service.I understand delays and being short-stafffed, but no one communicated anything to me while I was waiting.I will not be returning to this location again. 3 strikes and they are out!

Be
Review №85

The entire team at South Bay Hyundai offers an elite customer experience. Josh, Jermaine, and Cedric made the entire process easy and efficient from start to finish.I work in the auto industry and this is one of the best purchasing experiences by far. They have a great selection of vehicles and were able to get the paperwork and financing done without waiting or sitting around for too long. I highly recommend this store .

LA
Review №86

We live in Studio City, and there are few Genesis dealers in Valley area. But we decided to drive down to South Bay to check out new Genesis due to good reviews. Well I was pleasantly greeted by Daniel (salesman) and they had very good selections of GV80 and GV70s. We decided to go with GV80 and purchased on same day. Daniel was very helpful and we were very happy with the car. By the way we traded our 2014 MBZ E350 as a down payment for Genesis GV80 purchase. The new car is amazing and had a wonderful experience with Daniel at South Bay Hyundai.

Ed
Review №87

In and out without a hitch. No unexpected delays. Shuttle service worked flawlessly

Ro
Review №88

My family and I went to find a car that met our families needs and the sales consultant Jimmy Lee thoroughly went over the cars that we were interested in. He is the best sales consultant we have experienced when it comes to cars. He was very patient, answered every question thoroughly, and made the whole experience smooth and personalized!

Le
Review №89

Christian was very good at his job. He took his time and explained everything to me. Thank you for Christian for all your help.

Be
Review №90

Reservations on-line is an easy process and they follow-up several times to remind you of the day and time. Once you arrive the check-in process is smooth with straight talk about what you actually need done. Jeremy has helped me twice and always goes out of the way to make sure everything is done and answers questions or pulls information to help you if the work is outside their scope. Car was ready within the estimated time, and received a voucher for the car wash down the street, which was a nice bonus.

ka
Review №91

They said they will not honor their own advertised pricing on their web site. Asked to speak to the manager he did not contact me. Ended up buying from Mission Hills Hyundai. Very honest and up front. No bait and switch with the excuse that there us chip shortage.

Am
Review №92

Made an appointment for an oil change at 9:30am. I was told it would take an hour or hour and an half maximum since they were busy. Didnt get my car back until 1:15pm. What was the point of making an appointment. Then they tried to uptake me with throttle body cleaning service which is $150. My car has less than 15,000. This service isnt necessary until 75,000!!!!

No
Review №93

Probably the best experience weve had at any dealership. Christian was fantastic as our salesman. Friendly, helpful, and calm with a great demeanor. Would highly recommend

Dr
Review №94

I have been leasing and buying cars for the past 20 years in great Los Angeles area, BUT the South Bay Hyundai dealership changed my whole vision on leasing a vehicle in my case. I Never had such a great experience. A very special thanks goes to Daniel Sanchez, sales and leasing specialist, made the whole experience fun, fast, easy, comfortable, understanding, satisfying, AND A GREAT DEAL !!!I am so greatly appreciated everyone in the South Bay dealership from the phone call with Mace, texting with Mace, dealing with Daniel and his General Manager Éric Pak and Jim Hindi in the finance department. It’s really felt like dealing with a family. Thank you so much for taking care of me and my needs in such as a smooth, easy, and fast way. I would strongly recommend Daniel Sanchez to be your specialist for buying or leasing the vehicle of your dream. This is a place to remember !!!God bless you all for making my dream come true !!!

Ma
Review №95

My technician was Very professional and informed about my car.

Au
Review №96

Christian was speedy and easy to talk to. Helped me navigate my first lease and was very kind about it!

Ma
Review №97

Excellent experience there with Richard Andersen. Very kind and patient with me, he helped me a lot to get my first car in the US and to get the insurance, plus going to the bank and gas station. He was a real person that talked to me about his family and life and listened to me at the same time talking about the same.Thank you !Marco

ni
Review №98

Bad experience. After all the hassle of waiting 4 months for a part, a battery that died due to lack on vehicular use (2 months in their lot and 2 months at home) an employee, who did not even work on my vehicle, had negative comments when I brought up an issue when I picked up my car. Hyundai corporate was also a very bad experience with the worker who handled my case had an attitude and only called me once my part came in. I spent 2 months waiting for a representative and he, once again, only called once he knew the part was in. I will never buy a Hyundai again.

Pr
Review №99

Thank you so much JoshuaHe was very kind and polite to answer our questionsI appreciate the great reception

Na
Review №100

Mr. Jimmy Lee made the purchasing experience of my Hyundai Ioniq seamless and informational, all with a professional and courteous demeanor.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:20433 Hawthorne Blvd, Torrance, CA 90503, United States
  • Site:https://sbhyundai.com/
  • Phone:+1 310-974-8180
Categories
  • Auto parts store
  • Hyundai dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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