I love this store, because Liz is awesome . Whatever you ask, she knows the answer, shes really friendly and very knowledged about the business . Every one in the area should stop by and see what she has to offer when it comes to your next cell phone purchase !!!

Ive been a dedicated customer to this location for well over 5 years. The service here is incredible!!!They always go way beyond to help. My most recent was with a girl there named Fanny. I was having a very difficult time with my phone service and getting upgraded. But she displayed the kind of customer service that is very hard to find and thats why even though I live 20 minutes away from this location and there are many other stores in between I will ALWAYS come here.Thank you....

After a somewhat disappointing experience at another Metro location, I was delighted to meet Liz at the 1667 W. Carson store! She took time to understand my problem and work out a creative solution. With my old school mentality, I did not make it easy for her but she persevered in a most pleasant manner. Thank you, Liz!

Employees Are Very Friendly & Helpful 😁

One of the greatest and trusting place I could ever go I been going there since forever I well never go to no other metro store .. Liz and Rey are great workers I could always count on them when it comes to my phone great customer service 🙌🏼🙌🏼

Just came in git an upgrade Liz transferred all my contacts emails .I love this place been coming for years .never had a problem excellent customer service :)

Liz was very helpful and understanding.Would recommend her to anyone else needing help via Metro by T Mobile.

Great customer service love them, been going to this store for years and they are very helpful when it comes to helping you with fixing your problems .

Enjoy the service ever since i started coming hete for a year now.Everyone emplyee has been very professional .Clean store

I love coming to this location. The place is always clean and the workers always have a great attitude. My favorite is Liz! She has great customer service skills and always helps me in a caring, efficient, and professional manner. She made sure I got the right plan for my family and I at an affordable price. Also showed me new gear for my phone that I absolutely love. Plus, this place is always open! Keep up the good work ladies!

My favorite place to go when i need stuff done Liz and fanny are the best

The employees were very professional and helpful.Thank you very much.

Cuatomer service is great very attentive and very helpfull with car bluetooth set up .

Excellent service with a bad experience with the one on avalon in carson .Liz helped me out fixing my phone around the other guy wanted me to buy a phone.and i said no .let me go with my girls and yes sir they worked they magic and bam my phone is fix.i saved 200 dollars on this trip

The best place in town .very clean and excellent customer service.Liz is the best .

The ABSOLUTE WORST customer service I have EVER experienced!!!!!!This store only had ONE EMPLOYEE working PERIOD, with customers CONSTANTLY coming in to pay their monthly bills----which meant having my phone purchase attempt INTERRUPTED OVER 20 TIMES by 20 DIFFERENT CUSTOMERS paying their phone bills, in this AWFUL place with TRASH on the floor and 5 DIFFERENT INCIDENCES of customers being ALLOWED TO ENTER AND LINGER INSIDE OF THE STORE WITH Covid-19 pandemic masks MERELY COVERING THEIR MOUTHS AND THEIR NOSTRILS FULLY EXPOSED TO THE OPEN AIR!!!!In HARANGUING 3-HOUR NIGHTMARE of an attempted phone replacement, Fanny (the RUDEST, most CRASS and DISRESPECTFUL retail representative I have EVER encountered in my ENTIRE life) sold me a phone WITHOUT FIRST disclosing MATERIAL FACTS about the phone (including the color of the phone she was HURRIEDLY trying to force me to buy). She hurriedly showed me the black front of a phone STILL in a box covered in plastic, then (IN BETWEEN TAKING PHONE PAYMENTS FROM MULTIPLE CUSTOMERS) DISCONNECTED MY FORMER PHONE SERVICE from my old black and silver LG phone, activated the “new phone” and then handed me this UGLY GHETTO-LOOKING LOUD COLOR BLUE phone (the color of which I WAS NEVER APPRISED OF BEFORE THE PHONE SERVICE TRANSFER) and then DEMANDED THAT I ACCEPT THE UGLY BLUE PHONE or have my Metro service (that I have had with Metro PCS WITH THE SAME PHONE NUMBER FOR THE LAST 10 YEARS) “disconnected and discontinued completely”.When I REFUSED to accept possession of the blue ghetto phone and instead telephoned Metro PCS Corporate Customer Service about this UNFATHOMABLY UNPROFESSIONAL, DISHONEST and DISRESPECTFUL BAIT-AND-SWITCH SCAM, Fanny then attempted to EXTORT a $21.00 “transfer fee” from me to have my service reconnected to my old phone.Fanny was SO RUDE and SO UNPROFESSIONAL to the Metro PCS Corporate Customer Service representative when he asked to speak to her over the phone, that he ultimately hung up on her. In the process of doing so, Fanny also DICTATORALLY announced that I would “not be allowed” to utilize the Metro PCS phone upgrade discount that I was eligible for ($90) that she applied toward the purchase price of the ugly blue phone ON ANY OTHER Metro PHONE PURCHASE, UNTIL 6 MONTHS FROM NOW!!!!!It should also be noted that this retail business franchise is in DIRECT VIOLATION of California State law, in that there is NO California State Business License (detailing who owns this scam artist dump of a phone store) ANYWHERE ON THE PREMISIS. When I inquired about the license, Fanny informed me that it was “posted next door” at the Boost phone store, since “the same person owns both stores”. When my church member and I went next door and inquired about the license posting, a VERY RUDE man pointed to a business license posted on a wall SEVERAL FEET behind the phone display counter, that was therefore COMPLETELY illegible to customers!!!!These people ARE THE ABSOLUTE WORST!!!!!!!!!!!!!!!!!!!!

Best place to go, clean excellent customer service.fast and reliable

Ive been going to the same Metro pcs location for years. Their customer service there is excellent. Theyre always friendly. Answer any of your questions, They both speak Spanish. Super multitaskers. Patient with customers in answering question.

This place is always open, I love it.One of the busiest store but it worth the wait .They open 7 days a week till 8pm holidays open you cant get better than that.every other store closes at 6 or 6:30 this one is the one I started going after horrible experience for the one on Avalon in Carson. MY new place the girls are nice and helpful both of them . BE patient and it worth it

I love this place by far the best.Mostly for their fast service and understanding a customer.Also they open 7 days a week, other metros do not open on sundays and close at 6, this metro closes at 8pm .Holidays they open the girls are so nice and helpful.

Im happy with the iPhone i got with this super cute case along with it Shoutout to Liz because she’s such a hard worker and the Service is very good super helpful ! Keep up the hard work !!

Both girls are amazing Fanny and Liz Rock that place. When I go in with any problem they always solve it.Hard working and always giving us better deals .great service

I dont remember the young ladys name she was a cutie pie she gave me an extra $25 off a Galaxy a20 set it all up then I had serious issues recovering email so on and so forth because it wasnt recognizing this phone she took care of all my problems it took a while because she was helping customers they came in it was well worth waiting around for an hour I even gave her $25

Very bad place the workers are very rude and lazy and they don’t want to do anything. Both the boost mobile and the metro PCs

Excellent experience/service! Walked in not knowing much about smartphones, and provider promotions, but the ladies at the front desk were absolutely great! Made the entire process quick and easy! They were also helpful and informative. Rey in the next shop provided some expertise and made the entire process effortless/simple. Will and would recommend this place to everybody. Rey, Fanny, and Blanca are the best!

The attendants sister walked into the store twice without a face mask. I told the attendant shouldnt everyone be expected to enter the business with a face mask. Her answer was, shes my sister. So attendant s family members are exempt from wearing a mask? Is it okay for attendants family members to spread their germs?

Best of the best ...haters gonna hate ...all of them are helpful nice and yes sometimes a word or two will come out but its harmless and Im pretty sure many of us have cussed during work hours ..But most of there work is 100% good service ....Many times helping with unnecessary things that dont apply to their job tittle ..they just put the cherry on top of every cake ..

They were somewhat helpful with a problem I was having but the girl helping me acted like she really wasnt happy about having to do it. Almost seemed like I was putting her out by asking her to do her job. And three stars might be too much because I had to come back today and Im sitting here right now in front of the store. Its 7:15, it says they close at 8 and theyre closed... 😡

The best

Dont go here. They charge you for everything! Even switching your contacts to the new phone from the old one. The two girls there are rude! Worst customer service, owner should fire them and get better employees. Im sure they steal from the customers since they charge for any little thing, Ive spoken to other employees at other metropcs and they say they are not supposed to charge for things they do there.

Horrible place never go here they sell horrible phones the phones will last you a good 4 months and the accessories will last you 3 weeks went here purchased a item with warranty I go back and they tell me they cant do anything about it because the covering slipped off the wires its not my fault for bad workmanship

Decent size store, gets the job done of giving phone service and helping with what is needed in the phones

Fanny Is Awsome!! Nice and really helpfull

Liz is very helpful and polite the service is well appreciated

Friendly and helpful. Fanny is fantastic.

Best place friendly people and great customer service

Worst place to buy a phone from . Staff is unprofessional, rude, and can’t even take care of simple request . I had work in this industry and this is by far the worst . If u looking service I rather pay more and take my business somewhere else than do business with these people .

Good quick reliable service center

Its is the place to go they help you whit anything you need

BEWARE!!!!!!!!there the worse service ever ghetto ass girls with fake nails and nasty potty mouth they need to wash with soap they mess Up my 500 $ verizon phone I had to buy a new one and force a Sim card on my phone got stuck and took it out with scissors she kept saying bad words the whole time why are they working there if they cant even wipe there potty mouths and connect my phone right . unprofessional and dumb dont go here they all suck never in my life Im going there

People are nice employees

Best place

Great service ...

This place has helped me in everything Liz and fanny are very good workers, very excellent customer service

I went to this place because the other metro by the normandie did not give me all my data, and elizabeth helped me rescue all my mail. Clean and good customer service if I could give 10 stars

My favorite place to buy cell phones. And the two girls are very helpful.

If I could give zero stars I would have horrible customer service the girls are more concerned about their hair and makeup than the customers without leaving behind that they charge more and when you ask them they dont know what to say I went to a nearby store and they have excellent customer service the girl is very friendly here is the information if you are interested 18311 S Western Ave Gardena Ca 90248

Very distracted girls are not focused on the service you want or answer the questions you ask, they spend more time on your cell

Very good service and fast