I just got my sisters iPad back because I had them fix the screen. Now it keeps shutting off every 5 mins I recorded it as well for proof. It was working perfectly fine before I gave it to them. It’s only a year old I pad so there literally no reason for this except that they messed something up when they opened up the device to change the screen. Went back to the store so that they could fix it and they did but then I came out with another problem. They somehow jammed my top volume button and when I asked them to fix it they said they would charge me and that they didn’t want to work with me anymore because I left a bad review and too many issues with my service. Issues that wouldn’t have occurred if you did the job correctly the first time. He kept pressuring me to leave a good review and I’m sorry but I’m not finna lie and have someone else go to this shop and experience what I did. Not to mention. After he took apartment the screen the second time he did a horrible job glueing it back on. I also tipped them the first time they fixed my screen because I didn’t know about the power issue. I do not recommend. Horrible quality and customer service.
The staff and owner is always very helpful. I also appreciate how quickly they work and repair my electronics. Keep it up 👍🏾
Brought our computer in...Extremely knowledgeable, friendly, experienced and customer service was awesome. Brought it in during the afternoon and it was done by the evening. Great experience. Thanks
Excellent experience!Highly recommend them. I was in and out without any hassle and they were really friendly!
These guys are great there service is top of the line. Ben especially he has me in and out of there quick
Ben did a quick diagnosis on my iPad and had it repaired just before school started within the week. Thanks so much
The owner Ben and his wife were both very nice when we came in. Even though we weren’t able to repair my phone because of how severe the water damage was, they still were able to offer other options and weren’t rude to us like repair all in Turlock. Returning customers for sure. You guys are doing great:)
I bought two MacBook Pros from Ben and they are amazing. Great value and they looked brand new!!!!
Great service, fixed just what was broken with the phone. The technician ran diagnostics to see what exactly was wrong with the phone and charged us accordingly. Another place we went to was just going to replace speakers for almost double the money. Let’s just say if I went there the phone would still be broken.Highly recommended for any kind of electronic repair.A++
The employees are super helpful and know what they are doing and their prices are affordable!
Repair was completed in a timely manner. Unfortunately they didnt have the matching screen but it is an older phone, so the fact they had one is a plus. I did however notice the back plate still had a small gap.
Brought my iPhone to get the battery replaced. Will explained process and that it will be replaced with OEM battery. Pricing was reasonable and service was very good. Would recommend.
I had great Experience Fixing my Laptop here!
Had my phone and computer repair there. Great customer service and follow up, I would recommend
If I could give a zero, I would. Disrespectful, rude and unprofessional. Dude kept begging for a good review even after ruining my iPad. Don’t bring your devices here unless you want them returned to you with even more problems than before.
I found this business on Facebook marketplace by random chance. Since I live on the other side of the country, I was extremely iffy doing business. They have great reviews is the only reason I followed through. Got my MacBook Air laptop in flawless condition. Sent them my trade in and they sent me the money for it promptly. Extremely willing to answer any and all questions even if you ask them in 6 different ways (I was nervous lol). Will definitely use again.
I brought in a Surface book 2, 15 with a broken touch display and CPR was able to replace the screen for me flawlessly. I had a hard time finding a place that would even attempt to repair my computer since surface books are notoriously difficult to repair.They were able to find me a good quality screen at fair market value and perform the labor pretty cheaply.I would definitely go here for my future computer/cellphone repairs
The representative I spoke with was really nice, he even FaceTimed me so I could see the product before I bought it. When it arrived it was almost completely charged and ready to use.
Professional and great customer service.
Very good experience, and very helpful. The lady in the front was kind and polite. I would never go back to the Anitoch location. I would drive the extra miles for the better service. The big guy with glasses was horrible. They called me said my part for my phone was there, and I can come in that day. I drove there to find out my part wasnt there, and I drove there that day for nothing. A week later I calmly walked in explaining Im here dropping my phone off. He said, I dont know why you are here. I explained, to fix the front and back. He replied, I dont know why you are here. I explained again, Im here to drop off my phone to fix front and back through an insurance claim, do you need my phone number to look it up? He still replied, I dont know why you are here. Then I asked, what do you need from me ? He said, can I have your phone number? I explained to him I just tried to give you my number. He reply Im not gonna fix your phone because you have an attitude. Worst service ever. They dont want to work, and they do not care about the customers.
Great customer service!
Employees are very knowledgeable & their prices are very fair.
I brought my phone due do it being cracked. I was immediately greeted with great customer service. All of my questions were answered and my phone looks and works great! If you need your phone fixed they are the place to go. Hands down!!!
They were great, repaired our deak top in good time. Told us about how long it would take and explained everything. We also had a laptop repaired there, with the same experience.
Now days we all know our computers are so important to us. My computer battery died and I had a Zoom called schedule in three. I took my computer to CPR, and Ben reassure me he would have it back before my call. Indeed he did. They are very reliable. I will continue to bring my business to them. Thank you!
Every detail of CPR fixing my Galaxy S9+ was seamless. Great staff, great customer service and professional repair techs. Thank you very much.
I took my kids xbox one in after my son and I attempted to fix it at home. They opened it up right then and there and even complimented me on the first-time soldering job my son and I attempted to do! (Thanks for going easy on the ego). They identified the problem and had it back to me within the hour! The customer service throughout was amazing, they now have my business for future needs, thanks team!
I found him on Facebook. He was responsive to questions. I ended up buying a laptop with a 1 year warranty. I also sold him an old laptop, fair amount given back. Store was clean and organized. Professional service. I recommend this place.
The folx at CPR Cell Phone Repair truly revived my phone! After my cell phone carrier tried to get me to purchase a new phone because of a dead battery in my Samsung Galaxy S8, I sought CPRs help and they were fast on the job. Their website was easy to use and their team very responsive. They installed a new battery in no time with a same-day pick up. I highly recommend!
Great service, quick and done to perfection!
Seems very very expensive to me !. Though Ben is good at identifying and prompt response, I felt like I had to spend more money. It would be good to charge reasonable and fair prices. Otherwise customers eventually realize and move to other options. As you can see other people also felt the same. People can almost buy second hand laptop/phone with the repair cost so actually pointless to go for repair.
I needed my PlayStation 4 Pro looked at because it would shut off during gameplay. I dropped it off with CPR late in the day and they said they would check it out the next. Sure enough they cleaned out the inside and it was ready the next day to pick up. My kids have been playing on it for 3 hours now and it’s running great with no issues.
Fast and friendly service. You know theyre good when they work after hours and still answer the phone!
Ben, the owner helped me and then my family who came later. Ben ordered a new screen for my MacBook Pro and hes going to install it as soon as he receives it from China. Ben then showed me other computers because I told him that I was looking for a newer computer for my wife and he was very nice about it and I called my wife, and my son and daughter came with her. We ended up buying a new Surface PC for my wife since the price seemed very reasonable. Im just waiting for my new MacBook Pro screen to arrive in about 3 weeks so that Ben can install it, a process Ben said it would take a couple of hours. So far, we are very satisfied with the work Ben has done.
Very friendly husband and wife team. Fast phone repair! Would recommend them...
Fast and easy. I felt welcomed the moment I walked in and the owner helped me with the questions I had. I highly recommend this being your first stop with any issues you might have!
The service is reliable and good, would recommend it.
I took my laptop in for repair at least 2 or 3 months ago and they just called me to pick it up. When I get there they are super mean to me. When I finally get my laptop back they have me a bill of 400 dollars for a charging port fix. Then they decided to say after I payed them that they couldn’t fix it. I payed them all that money for them not to fix it and on top of that my whole laptop was sticky and nasty and there were parts missing in it. I highly recommend you to go somewhere else. Don’t wast your money at this place
I was at my wits in. I needed a photo off an old Samsung phone. I spent a week calling ands going to places that didnt have any idea about how to proceed. So, one repair place told me about a place in Tracy, so why not. I went down and explained my situation, he had me set up with a data cable, I watched a couple YOUTUBE videos on how to retrieve information off of old equipment and I have my photo and a couple more Id forgotten about. Thanks CPR Cell Phone Repair you were there when Ineeded you.
Great tech business. Were able to recover our old files from our 20 year old Compaq pc.
Thank you Will and staff for repairing my water-dunked cell phone. You replaced the screen, and although your initial assessment is the touch control does not work, when I brought it home, charged it up, and removed the protective plastic sheet, it worked beautifully. Retrieved all my data. Great Job!
Will offered incredible customer service band made the whole process very painless. On top of that, you guys completed my MacBook screen replacement 2-3 weeks before I anticipated. I cant say enough good things about my experience. (I also took Wills advice & took advantage of the financing opportunity so it truly was a pleasurable and pain free experience, 3 payments of $225 is way easier to digest then one of $680!)
Fix a cracked screen on my Samsung Tab A. They did an incredible job and completed it very quickly within my demanding time schedule. The work was quality and fair priced and the customer service was excellent Thank you CPR Team!
We were recommend by Sprint to contact CPR. Ben is very knowledgeable, and was able to repair my cell phone in a timely manner. We are very happy. Would recommend A+++++.
Excellent service and friendly staff. Can trust to fix and be honest about repairs needed on your PC. I will continue to come here for any fixes.
Fixed my sons Xbox super fast and good price
Excellent service as usual from CPR. Had them diagnose and repair a pc that wasnt aging well. They upgraded the system and got it back to me in a day. I had high expectations going in and they have never let me down. Thank you!
Jason was a big help to me he fixed my dinosaur Mac and made it brand new again! I almost went a got a new one! Very glad I found him and waited of course! Thanks again!!
Ben is very knowledgeable with computers, phones and all types of devices. It is/was a pleasure doing business with them. Rowenaly, is a very sweet lady and a whiz at her accounting skills
I was looking for a Zagg InvisibleShield screen protector for a new phone. I prefer a polymer screen protector instead of glass because its stronger reinforcement, and not breakable like another layer of glass. With Bay Area malls closed for the COVID19 pandemic, Zaggs web site directed me to CPR in Tracy as the nearest option. While there was a problem with the first try, they were immediately honest about it and that they needed to order another before they could replace it. They said if it wasnt right after a day to see how well the polymer settled on, then theyd replace the screen protector on warranty. After that day of letting it sit undisturbed (as Zagg recommends because of how the polymer installation works), I decided to take them up on it. The new one was perfect. Being honest and making things right are important. And they did that right. Thanks to Will and Ben at CPR Tracy for the courteous service.
My 6 year old laptop was running very slow and sluggish in responding to key strokes and mouse commands. After reading the reviews I decided to take it in. They checked it out and gave it a clean bill of health. They determined that the 750 gig hard drive was near capacity and thats was slowing me down. Ben recommended several options to remedy the situation. I went with installing a 1 terabyte solid state hard drive. Ben cloned my old hard drive and installed the new one in just one day. My computer is now responding faster than it ever has. The price was very reasonable as well. I will definitely be taking all of my computer issues here. The inside of the store is very neat and organized as well. Great job Ben!!
Appreciated the patience that was given to me on purchasing a IPHONE 6S. Was not rushed and all my questions were answered. I will be back.
Thank you Sir Ben for installing and assuring that my iPad Pro will not be damage. Your place is so welcoming and service was really quick. I will be coming here again!
The guys at Tracy Computer Services did magic with my computer. Recovered all my lost data within a day. It is one of the best places that you should go for any IT services. I strongly recommend them. You can get high quality of a service with reasonable price.
They did a great... job but it took a little long a few weeks before they could complete the job .I think it was because it was an insurance claim .I would use them again .
Good service and was able to replace my display assembly quickly from Ben.
They replaced the battery in my 2 year old Moto Z Droid. The price was reasonable. The phone works like new.
Great service affordable prices. I highly recommend CPR thanks Ben & Jason
Great job repairing my laptop
Great service, good price and they tells you all they need you computer or table
Great service, repair didnt take long at all
Had issue with slow FedEx delivery (not their fault). Actual repair was very quick and professional.
Tracy Computers is one of the best places i have ever been to for any computer needs.I recently had a Hard drive go bad and they backed up all my data no problem and was Super fast about it. I have never had one issue taking anything to the Tracy location from Iphones to other peoples computers. Tracy Computers has the best prices for everything they do. I would like to recommend Everyone who has any computer Issues to bring their stuff here. The service is great, The people are amazing and know what they are doing I would trust them with anything that i won. It is places like this that make small businesses Thrive over big box stores.
Young, competent tech guys. Not everything broken can be fixed, but their success rate is high.
Great service and great help. Had the phone fixed and brand new.
Absolute horrible just the other day i went to get my phone repaired and they came out with a whopping bill it was insane you have way better cash option at the mall dont go to this place besides that the person that was working at the counter was giving me a death stare which was horrible they didnt even greet me or anything nicely ever since they changed the inside of that store it looks like a bootleg version of metro pcs with cheap stuff hanging on the wall at least before they remodeled it the old company used to greet me with a nice smile or hello (Never going to this place again) They’ll probably run out of business anyways because no one even goes there
Dont go to this store theyre scammers i cant unlock the phone they sold to me cause they sold me an stolen iphone.
Fast and affordable and couldn’t be happier. Thank you for the awesome job!!
Very friendly
New owner! The creepy guy from before is gone. New owner Ben is great to deal with. The shop is now stocked fully and has decor. Its a very friendly environment now. I was dreading having to go there for a recent blue screen issue cause the old owner always creeped me out and felt like he was dishonest, even tho the work was always better than bestbuy. Was pleasantly surprised by this change of hands. Tracy now has a really great locally owned tech support spot. Highly recommend.
Fast service, got the replacement laptop in time
My iphone screen cracked and i took it the apple store,they said $300 to fix it and 3-4 weeks. thats too long! I searched around for another place and found Tracy Computers. I took it to them and they fixed it the same day and it was under $100. Now it looks new and i am very happy.
Fixed my iphone screen under 10 minutes while I was waiting in their store. Customer service is top natch and guess what price is better than any store in town. Apple store told me two weeks and I will get a refurbished iphone if not fixable and I will lose all my pictures. I recommend to check this place first before you go anywhere else.
I had a problem with a Stripped (Damaged unscrewable) Screw. And I couldnt do it myself. So I went to them and they did it for free. Such Life Savers and Stress Reliever.
This place is too expensive, For the same part, 200% more expensive than Wallmart, be careful
Tracy Computer Services guys are great! They just fixed my PC hard drive in one day and it was cheap. They made me their lifetime customer :).
Took my macbook for repair, nice people.
Good service fair prices
Tracy Computer Services has been a miracle. They have fixed all my computer problems on my old Dell desktop. They made my old Dell faster, wifi capable, they upgraded all the internal components that needed to be replaced, and now its faster than our newer ASUS laptop. Thank you Tracy Computer Services.
Great service and fast too
Tracy computer is an excellent place to take care of computers for any kind of services if you need for your computers and they are professionals, I am using this place for my computers to update and getting fixed since 2009 and sometimes they helped my on the phone to use their product license to fix my computer. couple of months ago I experienced to purchased a laptop from them which is a great one and best price compare to most local retailers. I really appreciate their work and wish them all best of luck. Yaqub Halimi
IT SO MUCH BETTER THEN OUTER PLACE
Best tips and pricesWill keep supporting this awesome local store
WOW these guys are great,I originally took my computer to Staples to see what my problem was and get it fix and they said I probably had a microsoft problem and they would do a diagnostic for $69.95 and that would fix it, but when I went to pick it up they wanted to charge me $40.00 more to restore it.I told them I did not want to spend more money and they said OK and my computer would much better anyway, which it did not.I then took it to Tracy Computer Service and they did a FREE diagnostic and explained my problem which the other place did not and then TCS repaired my for only $59.95.Yes Im very pleased with there service.Gary
I was extremely satisfied with their service i took in my old laptop and after they examined it for free no charge they gave me their diagnosis and then gave me options of wether i can fix it or buy a new one after i bought one of them iwas so happy i havent been off the computer they also copied all my data from my old laptop to my new one
Awesome computer store with great technicians, yuri is a profriendly and are knowledgeablethey have great prices too
Excellent service...Excellent prices
Doors are closed not opened. Waited 17 minutes post open time.
Very reasonably priced, quality repair
They were incredible and patient with an issue I had with a sheered screw I had on a laptop motherboard, despite the it being incredibly time consuming and difficult removing the screw they still charged me nothing for it.Their service is great and their staff is incredibly helpful.
Awesome customer service
Price on accessories are higher than Bay Area stores.Also the owner was rude and dont care.
Come here if you have computer issues.
Great quality!!!!
Excellent work, repaired my lap from a distance