It was clean and easy to navigate. A worker came and retrieved my cart which was very nice of him! People were friendly! When asked about a member ship the lady at check out was knowledgeable:)
Excellent service and staff. Very helpful and pleasant.
Such a difference an employee can make…At checkout we were greeted by Darnell….what a game changer….friendly and fun conversation while he scanned our purchases….I will absolutely seek him out next time we are in….Thanks for making our quarterly trip to Costco enjoyable!!! We appreciate you!
Very fast at checkout. Fastest Costco Ive been to.
Steven at the membership desk was the coolest guy ever! He was very knowledgeable, helpful and professional. The store was very clean, had great prices and the lady greeting us at door was extremely friendly and explained how store worked. Highly recommend going there.🙂
Darnell is just WONDERFUL. Hes exceptional with customers, exceptional at representing Costco, and really REALLY good looking! Hes just the best
Great place to buy in bulk for a discount. Good quality products.One negative for covid practices is that their checkout counters are wayyyy to close together. You’re practically back to back with the other person checking out even though they have the waiting line staggered more or less. I would space out or offset the counters a bit more.
It Costco. MANY great items. Fast check outs.
The whole staff was pleasant and helpful especially the new member counter, gas station and quick check out cashiers. Thanks.
Always great prices, but their customer service is outstanding too. Steven in customer service was so courteous and professional. Wish they still carried the Angelic Bakehouse bread though. Its so good, and doesnt have any added sugars or flours. Made with sprouted grains, healthy and delicious.
Really awesome to shop here. They have just about anything you need.
Nice friendly staff . Shelves were stocked .clean n organized
Absolutely terrible visit today. A women told me that basically since she worked there she was better than myself as the paying customer since I took my mask off for two seconds while my 1 year old saw my whole face.... She didnt have a name tag on, but I was less than impressed. I sure hope Costco doesnt encourage this type of treatment to their customers. I understand making sure everyone feels safe in this world today, but I also would have the same allowed feelings to make my child feel comfortable and see my smile.
Costco is amazing! Always great service and we always spend more than intended.
We were disappointed to see so few people with masks on in your store,and it was very crowded. It didnt feel like a safe environment with the increase of the delta variant.!
I love the products they carry, the staff is super friendly & helpful, and I had a high-carb high-calorie but delicious lunch for $2.50.
Got tires checked and filled. Always free and super nice.
I love coming in to see what different clothing they have. Usually, have good deals on beer, I am not sure how I feel about the liquor prices. Good Prices on over the counter medication. They are the only store to carry a certain brand of Ramen noodles 🍜😋 that I like!
Unbelievable. Great prices, great help, and lots of nice items
Very busy today, but was able to get in and out with out much wait
Its Costco so of course its amazing. Well stocked and great food court.
Awesome prices.membership is around 60.00 dollars and such great deals and bulk items like food, toilet paper. Stock up before people go into a panic with the new delta variant and we all become cabin ridden
We love Costco! This is a clean store, helpful staff and huge variety of foods and plenty in stock.
Efficient and friendly staff. Store is always clean and has a great selection.
They have great stock, good deals a d their gas prices are unbeatable!
Went to be examined and fitted for new hearing aids. Process was smooth and well executed by the technician. This is my 4th pair in 14 years. They keep getting a little better each time. Still would be nice to have my real hearing back. Costco doesn’t do a hard sales pitch. I like that. They offer a few select models that best cover customer needs. Consumer Reports highly rated them.
Truly a wonderful Costco with a tire center & bottle return.Note that Costco is seasonal & their products are usually ahead by a few months (so even though its winter now, theyre mostly sold out of jackets / snowshoes / winter socks and will start phasing in spring items soon).I always enjoy the friendly service & exceptionally happy staff! I appreciate that Costco pays their employees well & it shows!Thanks Costco! Love having you in TC!
Costco has so much to offer . They literally have everything. Everyone there is so friendly and helpful.
Love this store. I really appreciate how strict they are regarding masks, considering how the traverse city area has been such a hot spot. Its sad how many people act like a private business cant enforce their own policies. Sorry to see so many adult tantrums in these reviews, but Im proud to be a Costco member who supports proper mask wearing. Stay home if you refuse to wear one. And grow up if they do catch you and put it on.
Great prices,good selection, helpful employees. Topped it off with a 1/4 lb hot dog and a large soft drink for$1.50
Has everything for your vacation. Also right next door to the Traverse city airport, so grab what you need after arriving and picking up the rental car. One of the best layouts for easy in and out.
Huge variety of local whiskies and wines, and all at great prices
Awesome Costco. I especially liked the way they displayed the clothing they have so you can see it without picking it up.
I didn’t expect to love Costco. I only joined because one of my sons who lives out of state thought I would like it. That turned out to be an understatement. I LOVE Costco! I had no idea! It’s now my favorite place to buy clothes. They carry a great selection, including name brands, at fabulous prices. (I got Gloria Vanderbilt slacks that were $59 at Kohl’s for $9 at Costco!) Plus, their produce is outstanding, their frozen foods are wonderful, and their merchandise is extensive. Costco is my favorite place to shop. Thank you, Son!
Their wine under the Kirkland brand in the Malbec and Cab was very good. Im all in on value. If it was in a KJ bottle, you wouldnt know the difference - at least for the year batching I had.
This was our first time shopping here and we are excited to be living abs shopping here in a year’s time. Great choices, helpful staff and nicely organized. I liked the fact there are recycling stations here. We will be back!
Nice store a little disappointing to make it all they way through self checkout for someone to tell us after we scanned out that we couldnt pay cash need better signage saying so
As a single person would like to see more bulk single serve items. Otherwise great.
Costco gas station in Midland MI. Hope you get a chance to talk to Tony. What a great guy. Very pleasant and very helpful. He is an amazing asset to Costco.
Its Costco, great selection, always busy when I go, buy 90% of the time they have everything Im looking for, and some stuff I didnt even know I needed.
Interesting item are there, but not always at the best price point.
At Costco Traverse City gas station today I sat 15 minutes while a Costco attendant conversed with a woman as she pumped gas and then after the woman entered her car. I spoke with the attendant who was terse and explained the woman was uncomfortable using the middle lane to exit. We all waited while the car ahead finished pumping gas and I could move to a pump.
Easy access in the store. Customer friendly.
Its huge. I wandered around for about 20 minutes and couldnt handle all the people. Loaded with products. One day I might need enough to make a real shopping trip and muster the crowd. Clean, well stocked. Just very crowded.
Great bargins can beat ....and clean store so i will be coming back . thank you
We love Costco I wish they had a bigger selection though
It would be really great if they had a spot on the website that let you know if the bottle return was working. It is out of order quite often...and when you call, you have to press so many prompts it takes almost 10 minutes just to get a live human on the phone, who then has to check if the bottle return is working...this particular store is always clean and well organized though. The staff is super nice as well
Member since 1993, never begrudge my annual membership fee, worth every penny.
Great if you have a big family
Great Kirkland coffee! Always a deal on gas.
Love the store. Carts are not sanitized between uses like most stores and had to go in and out three times to buy 3 of these because despite the fact that there was not a sign up when i was there (i checked the last two times) the store clerk said i could only buy one . I mean not a huge dealni just left and came right back in.
Shiny happy people, clean facilities and colossal discounts on things you already need
I dont know yet I just got signed into membership but what I seen it is a very nice place and very large. Very nice
Who wouldnt give costco 5 stars?! Great prices, big selection, friendly staff! The only struggle sometimes is finding something and things move so much there even the staff doesnt usually know but thats not irritating enough to knock it to a 4 ⭐ I still give it a 5!
The absolute best shopping experience of my life
Great store, member ship is required.
Wonderful location! Great selection of products, polite & professional staff, and very efficiently operated.
Such a wise investment for our family. Membership quickly pays itself off and so many perks! I wish they were more centrally located but they stand above the rest in other areas: guest service, quick checkout, ample parking to name a few. Quickly became a favorite in our family and the deals are fantastic! I can especially appreciate their cash back membership, a bonus way to save. I would recommend their store and membership to anyone looking to trim their grocery budget, or get your staple items in bulk!
We bought a apple pie there today that tasted so home made and good, the place is great
Gas pays for the membership. They have great stuff inside and a very clean place to shop. The carts always work good and people are friendly
This is a HUGE Costco!! So many things and good prices on the frozen goods and other things. The food is not good, but it is a great place to find a variety of items for competitive prices.
Quality products at reasonable prices served by employees paid a livable wage
I found what I needed and also I got right through the self check outline.
First time in Costco and traverse City. My good friends showed me around and impressed me with the cleanliness and quality of the products. The price was very reasonable I will definitely join and be back.
Costco is great, everyone was super friendly the store was really clean. And by experience 10 times better than Sam’s club! Good job Costco!
Costco is the best thing to happen to traverse city, great company, better food, even better samples. 12/10 would recommend to anyone, if you have a Sams club membership please switch to Costco.
I liked a lot of things I purchased there but seems expensive to me but thats my opinion. Lots of cool products just not for me.
Just stopped by for gas but no complaints
Love this location, no waiting !
Darnel in the check out line is someone you better hang on to, hes awesome!!
Love the store! But I will say this most of the retail industry is over work and short staffed and most people are tired but going there every employee was upbeat and Great love it
Very nice store,surrounded by greenery
It was great nice people
I have been a Costco member for over 15 years. I visited the Traverse City location on Thursday November 19. As I was entering there was man yelling at everyone as they entered the store reminding them of the mask policy. Everyone entering had their mask on properly including myself. There is absolutely no need to yell at paying member clients before they even have a chance to put their items in their carts. I think as professionals who pay to shop at a membership club we can be treated as adults. If there is a client violating the policy that should be a one on one conversation with that client. If I experience this situation again, I will be seeking a membership refund.
Gotta go where you can for the price of gas these days!
How can one maintain social distancing at the checkout when they are so close you are literally cheek to cheek! (Not the one on your face!)
Nicest, cleanest Costco Ive ever shopped at. Good job, TC!
This location is so much better than Sams Club in the same town. Dont even bother with a Sams membership, this is the only one you need for stock up shopping.
Newer Costco. Located right next to TVC. Very clean and well stocked.
Begging you please put one in Petoskey
Great bulk food food prices.love being a member
Good place to buy in bulk. Awesome employees always willing to help. Excellent pharmacy and optical as well.
Bustling store that is well stocked...
So deeply disappointed in Costcos lack of response to the New York Times expose. Please adopt the Better Chicken Commitment...The animal cruelty youre allowing is unnecessary and unethical.
Great gas prices.It is un believable that they do not have windshield cleaning available. The Costco gas attendant says it is because they want to Keep the gas line moving speedy. So, they expect their customers to go to their competitors to clean the bugs off.Why cant they put an area outside the gas pump area for this service?
Dont get the hype. The prices dont seem to be crazy different enough to justify a membership for me. But the store was super clean and sanitary.
Not a good place to stock up on candy bars very limited on boxes of chocolate bars. We were hoping it had more. Back to Sams I guess.
Friendly staff. Good selection
It was my first experience at Costco and its a big store
Such good quality, selection, and great prices! And I can get my glasses and prescriptions there!
I love costco. There is something for everyone here, just take a look around and see what ends up in your shopping cart
Great selection of alcohol and pharmaceuticals. They have 2 coffee grinders. The staff was very available and present.
Tire department was great. Had a flat on the way north and they got me back on the road quick.
Week day evenings are a great time to go in. Its quiet(er) and easier shopping.
If I could give zero stars I would. After being members for many years, and frequenting the TC location despite living an hour away, we will never give Costco another penney and we will make sure everyone we know wont either. We made the trip up, with our son who is under 5 and has asthma, hence the reason he entered the store not wearing a mask (my husband and I were despite him having asthma as well). The greeter said nothing about our young one not having a mask on. We probably passed 10 other employees who said nothing before we had half a cart full of items and were nearing the back wall of the store.At this point my husband had his mask pulled SLIGHTLY down as he was having trouble with his asthma when a male employee approached us very rudely and assertively telling us to put a mask on our child. I tried calmly explaining why he cant as he was frantically calling over his radio for a manager. She comes up and tells us children over TWO must wear a mask and that its company policy despite the executive orders of the state. They both decided to persue an ARGUMENT with my husband and I on that despite our sons health condition he MUST wear a mask. Mind you literally half the people in the store had their masks below their noses and didnt have a word said to them.By time the manager changed her mind and decided to offer us a shield for him, wed made up our minds that we will be giving our money to local stores and corporations who dont fully believe they have the audacity to tell us to take potentially serious risks that even a doctor doesnt recommend due to health conditions, for us to shop in their store. Not to mention the extremely unnecessary, unacceptable, harassment our young child had to witness and will probably never forget.If upon entering the store someone would have offered us a shield for him, we would have accepted it, as we have him use one that we forgot at home today normally. But to make it to the back of the store THEN be approached about it? Costco- you have a problem.We left our half full cart and proceeded to the service counter.I demanded and received a FULL REFUND for our membership for this year. Please note everyone else experiencing this health discrimination and harassment can do the same.
Great workers in all departments. Thanx
Costco decided not to open for seniors early anymore and there are a lot of seniors upset in there parking lot