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Five Below
520 John R Rd, Troy, MI 48083, United States
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Five Below
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Cu
Review №1

I dont like it how this is their third remodel. Their was nothing wrong with the store layout the first time. If it isnt broken dont fix it. I dont like how they put up walls that block out the aisle ways. The store looks smaller and not much of a selection anymore. I wont be shopping much at this location much anymore even though I live close by. Ill drive out of my way to go to a different five below. When associates are stocking merchandise on the sales floor they dont bother to ask you do you need any help. They act like you are invisible. Us the customers asked them

Al
Review №2

An ordinary store, though there were not so many goods that day, they probably sold out everything. In general, the room is clean and the staff is good .

Da
Review №3

Not crowded, found everything I needed. Awesome experience

he
Review №4

1st time coming here super impressed with the prices of things like I got two 10 pound weights for $10 bucks I would pay double even triple anywhere else and the super huge big candles are so worth the $5 definitely going back ps love the self checkout lanes!

Du
Review №5

Pretty cool store with loads of candy options for a great price . They even have hot dog gummies 😄.. quick cheap gift ideas of various nature from shirts to toys to make up and everything in between. Also cant beat the 5 bucks and under. Store was slammed off the chain when I was there mid day Saturday ( obviously a busy time ) they have self service registers when you check out

Mo
Review №6

Its been about 9 months since Ive been to 5 Below and I was quite impressed with the changes. Well stocked and well merchandised. Self check-out kiosks have replaced cashiers. Masks required.Bonus: I found the best bag ever! 🤪

Ro
Review №7

I enjoyed shopping in this store, had lots of things to buy. I didnt like the self check out and the lack of sales/cashiers.

Mi
Review №8

It’s good but lately it’s been closed. it might say open but it’s usually not. I hope to come back to shop once they bring their act together

Th
Review №9

Enough artificial fragrance to gag on as soon as you enter. Will not be going back.

SW
Review №10

Love Five Below. Love this location. Everything is always organized and kept neat.

Th
Review №11

Excellent! Love the price.So many items to choose from What 😳 I love most are the Floor Puzzles that I buy for the Children at St Marys Day Care. I truly ❤ seeing their eyes 👀 full of Excitement

Na
Review №12

Love going here look around...but I always leave with too much. Lol

Ra
Review №13

Clean and well organized, but still mostly junk. They have a very good selection of candy. Prices are really not good.

Ja
Review №14

More candy summer Harbo Gummi Bears. Most things you could want for 5 and below.

Do
Review №15

Salesfloor person was very helpful even though they did not have what I was looking for this time

Ru
Review №16

Went to Five Below to get a phone cord. Got a 10ft. cord but it was more than $5.But it was still better than going to phone store. Saved Big money it was my second time going to get one. Needed a extra cord.

Ca
Review №17

My friend just spent like $30-40 on me which.never happens to me. Usually in the one buyin things for my friends. Or taking them somewhere or helping out however i can.

R.
Review №18

Not the greatest customer service or checkout experience.

Ja
Review №19

Great place to get replacement phone charger chords.

Yo
Review №20

I liked the cleanliness of the store. Everything was great

Br
Review №21

Everything is great and also trash. You dont need that. Put it down.

To
Review №22

First time shopping here. Yes, really. Lots of items. Seems geared to tweens, but has phone accessories and other goodies to appeal to adults. I dont see myself spending a lot of time there, unless Im killing time or looking for something specific. I bought their brand of a PopSocket for my phone ($4), I hope it holds up. Fingers crossed.

Lo
Review №23

They have a lot of cool stuff!

Cy
Review №24

Clean store. New self checkout is cool. Affordable. Just be aware that some items are cheap for a reason. Some items are trash, some are treasure.

Kr
Review №25

I havent been to other five belows but I can definitely say that this one is very well organized and the employees take their job seriously and do it well I also like that they take time to make sure everything is very organized so when you walk into the store its easy to spot items that youd like to buy last time I was in there I especially noticed employees replacing items on shelves that people clearly put in different spots shoveled everything around that shows that they care and want to do a good job

Na
Review №26

Great stuff for less, huge selection.

Lo
Review №27

Self scan is awesome and great for a quick in and out.

na
Review №28

My girl and I both really enjoy this place! If you enjoy the dollar tree this place will seem like Nieman Marcus compared to it. Impossible to walk out without buying something!

Jo
Review №29

Lots of creative ideas and things to do with family and friends.

Dy
Review №30

Store was very clean, organized, and easy to navigate. Also they added a whole new section to the store and I was really surprised by what they offered for such a cheap price!

Mo
Review №31

Like most set price places, some things are a good deal, some things are not. Great place to take kids. Lots of toys that will last as long as their interest(a day or 2) They have a few clothing items that are nice(4 washes tops=5$). Lots of candy an snacks.

Si
Review №32

Love this place. You can find many things at good prices. Make-up and accessories, pet items, dorm items, lots of do-it-yourself projects for children, games, balls, fitness items including yoga, books, workbooks, keychains, office/school supplies. Clothes, shoes, socks, backpacks. Phone cases and screen savers(mostly i-phone), variety of phone cords. Large variety of candy. So much more! The only downside to going in for me, is, I want to look at everything and I always spend more than I wanted because of the good deals.

Ms
Review №33

Well people asking for a living wage and here come the machines. Only one real register. One person helping with the self checkout. The store was crowded and people seemed to be confused.It was quick once I got to a kiosk without a transaction in progress but say goodbye to cashier jobs.

Ni
Review №34

I enjoyed my shopping experience at the store this store was stocked a little bit in the some of the stores I went in I asked for assistance the young lady came up she walked me to the item she asked me how many did I need I said three she put them in my buggy and also thanked me for shopping in the store something that had never happened at another store so with that being said kudos to this store

C
Review №35

Store is temporary closed due to no air conditioning.

Vi
Review №36

Not the best organization but I found what I wanted 😌

t
Review №37

I love the self checkouts. Merch was easily found due to hanging, lit signs

om
Review №38

They always have items in stock. Lines are short

An
Review №39

Was pretty busy but it is Xmas, I feel like theyve added some good assortment of product.

ca
Review №40

Love this store. If they dont have what your looking for.. Youll fine something else..

Sr
Review №41

I like five below. It has lot of toys and games

Br
Review №42

Cool store really like some of their stuff. ie/toilet light and light up soap disp.

E
Review №43

Good store.

As
Review №44

I love five and below, they have pretty awesome stuff for only 5-10$

Cr
Review №45

Pretty good store. If you need some simple items like gift bags or party favors on the cheap, then this is the place.

ci
Review №46

Fun. Got my jawbreakers 🍭🍭🍭 a pair of sweatpants & a cpl cat toys 😻

Co
Review №47

Cashier was very nice :)

K
Review №48

Good prices on smartphone and iPhone accessories

Ke
Review №49

Nice store. Very nice selection of merchandise.

Br
Review №50

Got lots of things I needed

Sh
Review №51

Better than any other five below near

La
Review №52

This is a great place to visit for holiday shopping especially if you have small children to shop for. Theres something in the store for everyone. The staff was friendly and helpful despite the store being extremely busy during the holiday rush.

Te
Review №53

They need to change their name from 5 below to 5 and up or 5 and more since they now have a price range from $5-$20.1. My mom and I were there today my mom has to use a cane to walk with when my mom asked if there were any carts available an employee told her to go look outside for a cart. Thats not my moms job to do so!2. I dont work there so there for I shouldnt have to scan and ring myself up if I have to do so I expect the employee discount for doing the work..3. Was trying to shop and 3 employees were gathered to do a 1 person job and wouldnt move so my mom could shop.

Ru
Review №54

First time in the store since the virus, and happy at the great job theyre doing on keeping customers safe! Happy to see a self checkout, too!

Ra
Review №55

My grandkids loves shopping there it makes them feel important they spend there own money

Ju
Review №56

Always a great store. I found a phone charger that cost $10:00 at this store. They have a $10:00 section. I work at another store which get hot I found a fan at another not 5 below for $10:00 that only runs on a phone charger. I love that store I also do some of my Christmas shopping & buy my perfume pink candy. Please dont stop selling that perfume. People are always coming by me or telling me something smells good in the store. I tell them is this what your smelling ? They say ohhhhhhh yeah. You... I smell good great store

AM
Review №57

They’re nice

As
Review №58

This place is adorable. I love all the items they have

Jo
Review №59

Always a pleasure spending money at 5 below

Ka
Review №60

Too crowded, they dont enforce mask wearing or social distancing.

Ju
Review №61

First store I was in that sold items over $5. Didnt know the franchise was going in this direction. Items were still reasonably priced. Way to many bright lights on in the store. They could save on electricity costs if they had less and the shopping experience would be more enjoyable. Really need more than one checkout register as the line moves way too slow. Especially during holiday season.

Ch
Review №62

Fun stuff for kids

Ep
Review №63

First time shopper, I was impressed.

Ma
Review №64

This particular Five Below is huge compared to the one thats near my home. It also has an additional sales section but I forget what it was called. This additional section has different kinds electronics. And what caught my eye was the PlayStation 4 controllers for only $10. I picked one up to get a feel for it and Ill buy one just to test it out once I have my PS4.

ma
Review №65

Lots of stuff.. Pretty cool..

We
Review №66

Arrow was clean and associates polite

Jo
Review №67

I saw a place called four below that was a rip off of this place, how silly is that.

Br
Review №68

It is a nice place to pick up an inexpensive gift or random things to buy ranging from house related things to pet toys or even headphones or a cheap phone charger. The store is usually busy when we are there but the lines move fast and the staff is always nice. Its one of the more interesting stores in the area to browse if you have a little time to spend.

Va
Review №69

I love this store! The staff is very friendly and helpful. I make a lot of raffle baskets for a bar I work at, and get all sorts of fun things here for them. The store is easy to navigate and organized.

Ne
Review №70

Good options for kids fun makeup

Er
Review №71

This store is very nice. Its a bit smaller than other locations but its a great store. They should have more cashiers on deck so the only cashier there shouldnt feel so slammed and the customers can come in and out without long waiting times.

Cr
Review №72

It is a decent store with reasonable prices. Everything is $5 or less, not including tax. It is a dollar store so expect to purchase a defective item rarely. I once bought a waterproof LED light but it didnt work. Luckily, you can get a refund or exchange your defective item for a new one!

Se
Review №73

Nice place for cheap consistent products. To be honest ha have only bought phone chargers and candy from this store.

ti
Review №74

Always stocked & good service

Lo
Review №75

Can never find a phone case for my Samsung phone, but always walk out with something.

Vi
Review №76

Wide variety at $5 and less. Get it? $5 and below?

Br
Review №77

Really clean and well maintained, the staff was helpful with our questions. The checkout system was very quick and efficient as well.

To
Review №78

Nice clean and well organized

D'
Review №79

Customer service representative ignores customers often

Je
Review №80

They have great prices and I can often find items That I need here.

Vi
Review №81

I can always find something Id like to get here. Pretty well organized.

Ja
Review №82

Well stocked and organized. Very clean aisles. The staff was friendly and full of courtesy. We got some cool stuff for under 40 bucks. Was not in line long either I like this location.

Ma
Review №83

Found what we needed.

Lo
Review №84

Clean.Very helpful people with smiles.

Pe
Review №85

Very organized very helpful counter person. Liked what I had time to see even though they dont carry LG phone cases. Only IPhone and Samsung galaxy.

Je
Review №86

I used to work here and can honestly say it was the best job ever! The customers were great and so were the employees, the managers were always on top of everything and always took great care of the customers. Only had a problem with one higher up, and she did end up apologizing, it was a chaotic day around black Friday, so understandable ! Great store, great environment, great products even for being so cheap they are durable, not like dollar store items. Absolutely love this store, I tell everyone about it and encourage them to visit at least once.

ro
Review №87

Bigger store and lower prices

Me
Review №88

Convenient parking, my kids love going here and they have good quality products and selection for the price.

Ta
Review №89

Oh I love this store (company). Love all the new updates

Be
Review №90

Short line. No staff walking the floor for assistance but what can anyone reasonably expect for such a place. Items are grouped by like; things are easy to find, it is not rocket science to find whatever it is Im shopping.

St
Review №91

Very surprised at their expansion! Neat and orderly store with TONS of items sure to please everyone on your shopping list!

Ke
Review №92

Customer service reps were very nice. Went there to buy bubbles for my dog. She loves bubbles. Basically a higher quality dollar store.

va
Review №93

Friendly and quick service. But store has lot of things and definitely at affordable price. Recommended.

Ro
Review №94

Self checkout, no lines. Interesting new stuff at $10👍

Ga
Review №95

Great variety of household items and gifts at very reasonable prices. Am astounded at the variety you can buy at $5.. highly recommend

Ju
Review №96

First time Ive been there since they remodeled, it looks fabulous.

Ni
Review №97

Great place

Th
Review №98

Five Below has become a required stop for us for our Christmas shopping for our young children. They always have something nice we can get them, and it costs $5 or less. In fact, we go there first now, get the deals, and then go get the more expensive stuff at other stores.

E
Review №99

Lots of variety and things that cost way more other places are 5 dollars or less.

Jo
Review №100

Price is really affordable and so many items to choose.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:520 John R Rd, Troy, MI 48083, United States
  • Site:https://locations.fivebelow.com/mi/troy/520-john-r-road?utm_source=gmb&utm_medium=yext&y_source=1_MTM1MzkwNTctNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 248-577-1179
Categories
  • Candy store
  • Variety store
  • Fashion accessories store
  • Gift shop
  • Toy store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–7PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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