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Sweet Factory
2800 West Big Beaver Road #V - 348, Troy, MI 48084, United States
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Sweet Factory

Comments
Ta
Review №1

The Remodel looks AMAZING! FRIENDLY STAFF AND HELPS YOU WHEN YOU NEED IT! Great Job Sweet Factory!

Ol
Review №2

Haha this is a good place!! The kids love it!! Although when you dont want to get there you will have to.

An
Review №3

The candy was delicious. The store was too small. The customer service was horrible!!! First, my daughter was trying to get some M&Ms. She is 11 years old and knew how to do it properly. However, she ACCIDENTALLY spilled some on the tray below the machine. The clerk was VERY rude to her saying that she was doing it on purpose when that was NOT true. He was SO rude that she started to CRY!!! Second, never being in the store before, we had no idea how expensive it would be. When we got to the register, the same rude clerk rang up our order. When I saw how much the total was, I decided I only wanted 2/3 bags that we had. The clerk said that we HAD to buy all three bags to make up for what was spilled. I told him it was an accident. He said that it wasnt and started to argue with me about it. I regrettably paid for all three bags as to not make a scene. I was VERY upset about the whole situation. And I will NOT be returning to this store!!! 😡

Mi
Review №4

Sweet store ;)

Da
Review №5

The best sour belts you will ever have.

An
Review №6

$14.00 a pound!!! I had already filled my bag and paid $7 for an amount of MIke and Ikes I could have gotten for a quarter from a gumball machine!

B3
Review №7

Love it! Small little place with good quality candy 👌

Ji
Review №8

Always gotta stop in here when i be at the mall buying clothes.

Je
Review №9

Great selection of sweets and chocolates.

Ja
Review №10

The girl was nice and candy is good

Sh
Review №11

What kid doesnt like candy

fo
Review №12

So disgusted by this place. My child had half eaten candy in her candy bag and no one did anything. The manager never called me back and when I finally got a hold of HIM, he swore at me and hung up on me. So unprofessional!!

ja
Review №13

Had a terrible time at this store. Man working there was extremely rude to me and my friend. We were not impressed by this.

Jo
Review №14

It was like being a kid again in a candy store.

Je
Review №15

Great candy

Ja
Review №16

Terrible customer service and the man was very rude

Ei
Review №17

Great!

Information
5 Photos
17 Comments
3.9 Rating
  • Address:2800 West Big Beaver Road #V - 348, Troy, MI 48084, United States
  • Site:http://sweetfactory.com/
  • Phone:+1 248-816-0073
Categories
  • Candy store
  • Gift shop
  • Party store
  • Toy store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:12–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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