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Hoekstra Transportation Inc
555 Oliver Dr, Troy, MI 48084, United States
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Hoekstra Transportation Inc

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Wi
Review №1

Friendly service and trustworthy Ive been working with them for years and I have no complaints with the service or anything else always honest about repairs and repair times.

Pe
Review №2

I met with Jake. Thoughtful, helpful, and informative.

Ru
Review №3

I needed warranty and recall work on a new MB Sprinter. MB has a very limited authorized service network so I found it difficult to get an appointment at first but it was clear to me they are covering a very broad region - more than one would expect - so an appointment further out could be a potential until the MB Sprinter service network is improved. Recommend awareness to the limited MB Sprinter network and be patient :).Once I placed the vehicle in their hands (several recalls and an elusive leaking transmission), they went right to work getting the recalls corrected and being meticulous in resolving the transmission fluid leak. Some may think these should be simple tasks, but the complications and sophistication of the vehicle engineered components are not simple tasks anymore. You need a seasoned team to diagnose and resolve so the work is done right and professionally.Jake - Thanks to you and team for the work done to date.

Ha
Review №4

Jake at service department is absolutely great. The entire operation is ran very well. They truly take care of their customers.

Jo
Review №5

This place may be good for fleet owners, but not for one truck owners. I will never return for a tire rotation, oil change, and service about glow plugs (that they were unable to perform)that took 5 days to get done, while mechanics noted other things that needed repaired, I was never informed about. To top it off fuel filter was left loose, spewing fuel all over my driveway

Ad
Review №6

Beware, the mechanics here are clueless. Went in for issues with my Sprinter and almost $5000 later I was still left with a van that wasnt running right. The issue ended up being related to commonly reported problem which cost less than $300 to repair elsewhere. The last week (of almost 3) my van was in the shop I was given a loaner that had dangerously bad hub bearings which reflects on how incompetent these guys are; they cant even keep their own equipment in good running condition. THE WORST.

Jo
Review №7

Im happy to see nearly all of the reviews are great because that has been my experience. Ive been taking my 2008 Sprinter based Class C RV here since I bought it in mid 2017. Considering the alternative of taking it to a Mercedes dealer or worse, an RV service center, I feel very fortunate to have Hoeksta so close. Jake is very personable and upfront about scheduling and what service is needed. They stay very busy with fleet work so you have to schedule ahead to get your RV worked on. I consider Hoeksta a very fortunate find.

Ba
Review №8

Came for change of faulty airbags (Mercedes recall) Jake did the work. Very friendly guy btw . Pretty fast service only took an hour I was late to my appointment but they took me in right away.

A
Review №9

Im not usually one to leave reviews, but Hoekstra is top notch. Jake did a great job. Knowledgeable, honest, went above and beyond to help us out.

Da
Review №10

Searched area for a good shop to give our Sprinter Van RV an oil change. Came across Hoekstra Trans. Inc. so I stopped in and talked with Jake who provided me with info. Scheduled an appointment for the oil change. Hoekstra was professional and efficient in the handling of our vehicle and we were pleased. Would highly recommend !

Ty
Review №11

First of all, I highly recommend this place for working on Sprinters. They are remarkably knowledgeable mechanics and provide exceptional service.I came here with my 2008 Dodge Sprinter. I was in a hurry due to a bad experience at a Dealership and needed it seen ASAP. These guys got me in the very next business day and took a look that evening. What service!I had been to several mechanics over the past year trying to diagnose and fix a turbo underboost issue on my 2008 Dodge Sprinter. Its been a remarkably tricky issue, and its resulted in me learning the ethics and experience of several service centers in different states. Talking on the phone with the mechanic that diagnosed my Sprinter, it was immediately apparent that he knew what he was talking about and that he had followed a methodical set of steps to rule out potential causes.We finally ended up stuck because all the usual suspects had been ruled out and it could *possibly* be a bad EGR valve. They were very upfront that this may or may not fix the issue, but that it was the most likely suspect. I opted to install a new EGR valve myself. They happily handled programming it to my engine (something I didnt know needed done, and couldnt do myself). I showed up 10 minutes before closing time and they had me drive right in. Again, I cant speak highly enough for the service these guys provide.In the end, the new EGR valve didnt solve the problem. We had to leave because we were on a schedule and were headed out of Michigan. These guys were the most knowledgeable and helpful mechanics weve been to so far. I only wish we had time to take it back to them for further diagnosis because Im confident they would have found the issue.

Al
Review №12

This is the best place to bring your sprinter truck or RV Jake will do you right

Da
Review №13

Best Sprinter service in Michigan.

Ja
Review №14

Great service and prices. Jake is a really nice guy with exceptional customer service.

Ja
Review №15

Ice from one of their trucks cracked my windshield and I had to get it replace and they refused to compensate.

Ja
Review №16

Trustworthy and will fit you in. Jake was awesome!!!

Kr
Review №17

Great service and prices

Gr
Review №18

Best dudes for sprinter parts

Ra
Review №19

This place needs some competition close by. I dont know what keeps them going. Beware Jake is a player. i dont know how that guy has lasted there so long.

Ri
Review №20

Great

Information
8 Photos
20 Comments
4.2 Rating
  • Address:555 Oliver Dr, Troy, MI 48084, United States
  • Site:https://hoekstratransportation.com/?utm_source=Google&utm_medium=Organic&utm_content=GMB
  • Phone:+1 248-244-8942
Categories
  • Car dealer
  • Bus company
  • Transportation service
  • Motor vehicle dealer
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
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