I had a wonderful experience with this store! I had a couple arrangements sent to my son and daughter as today was her birthday, she was with her father so I asked if they could sing her happy Birthday as well. An AMAZING employee there by the name of Sheryl not only sang my daughter Happy Birthday, she called me to let me know she did, and thanked me for the opportunity!! Sheryl you dont know how much that meant to me, and I cant thank you enough.AWESOME CUSTOMER SERVICE!GREAT PPL WORK HERE!
Great customer service. When the gift recipient was a bit hard to get a hold of, the delivery driver (Larry) made every effort to get the gift delivered. Much appreciated!
Terrible customer service. I ordered a Mothers Day package of chocolate covered strawberries with festive and colorful dipped chocolate and heart signage on the strawberries. I received all plain chocolate covered strawberries. You could not go in the store so it was a driveup delivery. When I got home from my 35 minute drive to the Troy store and called to complain, i was asked if i wanted to come back and exchange. “Heck no i dont want to drive all the way back out there”. No apology, just, “ do you want to come back and get it. Then the young lady haggled me about the $8 Mothers day purple box that I received with my order which is what I paid for. She implied that since I got the right box and the wrong product, they would not refund that portion. It was very petty and an unsettling experience. Too much attitude with the young worker. I will not be returning.
Valentines Day and Special Occasion treats made SWEET🌰🍓👍
Last week I received a fruit bouquet from this store. The fruits were not fresh. The pineapple was old and the strawberry was shriveled little bit.
Customer service needs work.
I ordered chocolate-covered strawberries for a friend and they delivered the next day; she loved them! She said they were really big strawberries and delicious; thanks for making her day!
Fast and friendly
Very pleasant and professional.
Fantastic customer service! Fast delivery! Great quality! A very happy mother 🥰
This place is DELICIOUS....it always helps to have an alternative to flowers or jewelry for a special person!!Absolutely wonderful chocolate covered fruit arrangements for endless occasions.this location is kinda Hit or Miss with service.....Ive been here 3 or 4 times, and Im not 100% sold yet on the way this store is ran. hope they change my mind.
This is definitely my preferred gift when I dont know what else to get!The fruit and chocolate have also been excellent. I first became aware of Edible Arrangements when someone sent one to me after my husband died and it was just the right thing for the after the memorial service gathering at my home.
They did everything they said they would do, and that makes them heads above the others. Arrangement was very nice and the people I sent them to or amazed thanks again edible arrangements. Regards Joe Kennedy
I did a same day online request before noon and my husband got it the same day before 3pm! I really wanted to surprise him last minute and he love it. It was easy fast and fresh. The strawberries were cold and good. I will definitely use them again.
The mixed fruit box was amazing and well appreciated! The only issue I have is with selection. I wanted to send a nice, fruit bouquet without chocolate and found due to the location it was being sent I could only send the chocolate covered Box of fruit. I was disappointed because you dont get as much for your money plus it was Covered in chocolate which defeated the purpose of sending healthy fruit. She did love it! Everyone said it was the best even over Harry and David and O.H. bakery which rocks. Who I would also Highly recommend!!
I had to call on the phone because the website was not working correctly. The person who answered the phone was very helpful and informative. The experience was great! Those who received the gifts thought the fruit arrangements and the boxes tasted great.
First time ordering and it was a breeze. Good choices for multiple occassions
I sent my aunt a last minute gift of chocolate dipped strawberries to be delivered the next day, on her birthday. The order was processed that day and given to UPS. UPS was unable to handle the expedited shipping and delayed delivery for a day. I was worried the fruit wouldnt look good when it was finally delivered. My aunt said it was packaged well, with something to keep it cold and fresh. She added that the huge berries looked great and tasted great!
Unique gifts! A bit pricey but very nice. Was a last minute idea so I was thrilled with the next day availability and delivery. Thank you!
Overall great experience. My order of goodies was delivered the same day I ordered it, and on time. I recommend using this shop.
Totally a better store. Had issues with another store. These people at troy are friendlier and seem to take care if they know a delivery is a surprise for someone. And they do not call them ahead of time to ruin it
My mom ordered me a bouquet for Mother’s Day and go figure, I wasn’t home. Soooo....the driver had to call my mom in Indiana from Georgia. My mom somehow she luckily found me about 5 minutes away. This poor driver was sitting outside the gate of my complex in a parking for at least 45 minutes! I felt awful but she didn’t show irritation in the slightest, she was super happy and friendly. Aside from her being an awesome person and employee, my kids and I loved the bouquet itself. My kids and I devoured it in about 10 minutes. Thank you for such a wonderful Mother’s Day, Edible Arrangements!!
I always order chocolate dipped fruit for family, friends & co- workers for many occasions because this is the perfect gift and Edible Arrangements is tha place to come! I walked into the store 45 minutes before their closing hours and they were beyond helpful and super amazing and even accommodated my special request knowing that this was a walk-in order! This is the type of customer service that will make you leave with a smile on your face and happy to revisit whether in a store walk-in, pick- up or even an online delivery order. I truly appreciate their above & beyond customer service especially after having a long day of work, they truly made my day. They deserve a 5 star! Sharika was very helpful! She was so sweet!
Edible Arrangements in Troy always goes over the top with their product and their customer care. I order many arrangement for our clubs members when they are sick, hospitalized, or need an act of kindness. They have never let me down.
I ordered the chocolate covered strawberries for my husband. They were great and tasted even better. Thank you Edible Arrangements for a job well done!
Really great. Delivery at time requested and recipient loved the fruit bouquet rather than flowers. Will definitely use this company again.
Fresh fruit, and big pieces of fruit. Very good chocolate.
This is my first experience with Edible Arrangements. The fruit was so fresh, so sweet, and just delicious.
Theyre too expensive and the quality is not the best. I bought a bouquet and I see more green garnish than I do fruit all throughout the bouquet
I am never disappointed when I order something beautiful from edible arrangements. They are the best place to order something that stands out from all the rest!
Use site a lot fruit always good for friends get a niece arrangement every time, had a number of good comments from receivers very easy to order can do from anywhere 66 years old, friends aways sick or having operation good way to let them know you thinking of them.
I am very happy with the products I have purchased from this location. The fruit is always fresh and very appealing and the chocolate is excellent!!
I sent drizzled fruit to an old friend who Loved it!! Attractive and fun to eat, they lasted 2 weeks!
Eligible arrangements in beavercreek oh is the place to purchase for yourself or gifts. I have used them for 2 years to provide monthly fruit gifts to my parents who rave about what they get. The staff is great and extremely helpful.
I love Edible Arrangements so much! The fruit is always delicious and so fresh and the deliveries are on time.
I was very happy with the arrangement. I also received a fruitarrangement a few years ago and enjoyed it very much.
I just love it my boyfriend loved his Fathers Day bouquet I love the little girl that it was put in thanks again
Great service -updates on delivery provided-recipient said all was delightful and delicious!! would definitely use this svce again!
Awesome arrangements. The best part is the customer service .
Fast, accurate, but doesnt offer all online selections in our area
Purchased as gift, recipient was very happy. Fruits were plentiful, fresh, and delicious
Super Cute and all the fruit tasted great. After 2 days though not as tasty, wish they lasted longer but loved it overall.
I called this edibile arragment because my wife got me something from there Monday and I just placed an order for my wife just because and I called and spoke with alex and she was so helpful and went over and beyond helping me place an order and I wouldnt go to any other edibile except this one. Alex thanks for all your help I wish I can have employees like you godbless and the best customer service
Very easy and very fast delivery. She loved the chocolate covered strawberries!
The order and delivery went very smoothly. Great company!
I have ordered several arrangements Thru Edible Arrangements and Thru different stores. All of them have been exelant. 5 stars for all of them!
I used this location when I lived in Rochester Hills and always had a great experience. Now that Ive moved away, you are my go to for sending treats to my old friends!
Very good arrived on time. Wish the prices were a little cheaper. Very expensive
Awful experience!!! Wife ordered arrangement for me for anniversary, arrangement came after promised time and had to drive back to work to get it, totally ruined the moment. Troy location is very disrespectful and rude!!! First and last time. Couldnt believe the awful service!!!!!!!
The quality wasnt bad, but the price is excessive and will prevent me from buying again or recommending to anyone.
My Sister loved it! She had guests over the day it arrived, and they ate the entire thing that afternoon.
Have used Edible Arrangements many times. Very pleased.
I ordered an arrangement from Edible Arrangements and it was delivered on scheduled on shedule from their store in Troy, Michigan.
The arrangement was small for $50 but the fruit was delicious
Looked beautiful, delivered quickly and strawberries were largely and fresh!
Gift arrived on time and the strawberries were delicious!
Great customer service, prompt delivery and the quality was as I anticipated!
Great selection. Fast and easy delivery.
Really yummy fruits and great service! Ordered for a same day delivery and it happened in an hour!
Love this service, never had a bad experience!
Great, even delivered on a snow storm!!
Great experience and reliable delivery thank you
The chocolate covered strawberries were ready when I went to pick them up and they were delicious!!
What a great place with caring employees!
I didnt receive what I ordered BUT THEY MADE IT RIGHT WITH APOLOGIES .
Very helpful & quick to order.
I like your product! yummy
Beautiful arrangement and delicious fruit!
Even though the choices were limited because of my location the delivery and product were dreat.
Strawberry is the best 👌🏻
AL WENT WELL, ITEMS DELIVERED AS REQUESTED AND AS I PUCHASED
Five stars great job
Timely and delicious:)!
Amazing customer service!
Courteous and helpful staff
They were out of everything.
Over priced
Excellent!
Excellent