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Atlanta Auto Pro
3897 Lawrenceville Hwy, Tucker, GA 30084, United States
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Atlanta Auto Pro
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Wi
Review №1

Second time taking my car here. Originally the service was fine but second time around it was totally different. I dropped my car off on a Monday for an issue. Never received a call about the repairs needed on the car nor an estimate. Owner replied that “sometimes he calls and sometimes he doesn’t”. No one answers the phone at this shop so I resorted to going to the shop daily sometimes twice only to receive an uncertain answer about the condition of the car. Took 4 days to receive my car and ultimately the issue was not fixed. I paid close to $400 for an issue that was not the original issue only to be quoted an additional $400 to fix the issue I originally came in with. Customer service and transparency is not the highest priority here.

ja
Review №2

Very good work for a fair price. Yes they are short staffed, but they do the job in the time frame that is requested. And so far they have done it right. Will be going back for future upgrades and regular maintenance. You can call, but right now its just best you walk in.

Va
Review №3

Russell was very helpful and took very good care of my car. He saved me hundreds of dollars on a repair that the dealership was trying to charge me for. I will definitely be back to Atlanta Auto Pro for my car needs.

Ir
Review №4

I called about getting my car towed there and getting it checked out. The owner walked me through several steps to ensure that there was something wrong with the car. After walking through them, I ended up fixing my car and saving around $600. These guys know Hondas and are out to give you the service your car needs, not make a quick buck. Thanks for your honesty and Ill bring my car in soon

Ro
Review №5

Best Honda repair shop Ive ever experienced bar none. Very competitive repair costs, careful attention to customer needs.

Mi
Review №6

Excellent service. They performed repair on my 2007 Honda twice this month and did a great job. Way, way less expensive than taking it to the dealer.

El
Review №7

The gentlemen here were friendly, knowledgable, professional, and completed repairs the same day. Im very happy with the repair and would use this shop in the future. Thanks again!

Sh
Review №8

I come here for my oil changes. No complaints... Honest and fair company.

Al
Review №9

Asked about do they work on the 1998 Honda Prelude oh, he said he does but doesnt like to work on the old stuff. Kept saying bring it but doesnt like to work on it. I chose to find another shop that at least welcomed my business

Te
Review №10

Absolutely the best in the business! Ive been taking my Hondas to them for many years. Always great service and fair pricing. They work to keep the price manageable while still doing the best job possible. Could not recommend them more highly!

Wi
Review №11

I have been here more times then I’d hope but every time I leave and my vehicle is better then ever! Thanks y’all and y’all out did yourselves this time! So happy with my car!

Ne
Review №12

I always receive great service. Fairly priced and quick. I’d recommend Atlanta Auto to all of my friends who have foreign cars.(They do not work on American made cars).

Fa
Review №13

Best experience.

Le
Review №14

These guys did some exhaust and and power steering work on my car, cost me $1500, they did good work. Took my car back a month later for an unrelated issue and they told me they wouldnt work on my car anymore and to get a new one, that 15000 miles ago. My car is barely worth the $1500 I spent to repair it originally so it seems these guys are after that easy buck.

Jo
Review №15

These guys are as honest as mechanics come and know how to do the job well. Do yourself a favor and give them a call.I recently had an extremely negative experience trying to get my car repaired at another shop. The other shop estimated my job to be worth $2,300. When I called up John and the rest of the crew at Atlanta Autopro Honda Acura they quoted me at $640.They very easily could have called it $1,500, $1,000, or $800. Instead they estimated the repairs based on their honest opinion at $640. That takes integrity and an understanding that reputation generates revenue in the car repair business. I will be bringing 100% my work to these guys. Ill also be strongly recommending them to anyone who asks.They were extremely open with their thought process and provided fantastic service. These guys know what theyre doing and they werent hard to find - absolutely worth the quick drive out of town.Thank you, John, and the rest of the crew for being so honest and hard working. Im bringing 100% of my business your way as long as Im in Atlanta.

La
Review №16

Very honest and fairly priced. These guys are great!

Bi
Review №17

Good service. Fair pricing. Great staff. Always do a fine job on our cars!

Ba
Review №18

I brought my CRV in last week! I have absolutely no complaints. Needed a new alternator. They were able to order the part and have it delivered same day. Car was fixed within a few hours. Pricing was fair. They were honest. I’ll definitely be returning and referring all my friends with Hondas!

Ra
Review №19

This is a very good shop that specialize in Honda and Acura only. They have been around for years and I have taken my Honda to them because of their knowledge in the brand. They have very good prices, are reliable for expert info. and have good work ethics too. The only draw back is they cannot hold all their client vehicles over night because of the limited room their garage has. After that they are a very good auto repair shop.

DO
Review №20

Great service and quality work. Only problem is that this leads to the staff being overworked from getting too much business. But, they still turn out the quality and do the job right and without adding on costs. They do only what needs to be done and for the right price. They are my replacement for Far East Motor Works (Doraville) since I moved to this side of town. They work on my Honda and Toyota autos.

Wa
Review №21

Brandon helped me find the correct wiper blades. He installed one and showed me how to install the second one. Great customer service!

St
Review №22

I have taken both my Hondas here for yearsThese guys are the best and would not trust my car with anyone else. They have been upfront and honest unlike some if the dealerships. They get their businesses from word of mouth and I am more than excited to tell everyone about them.

Ro
Review №23

Very efficient and outstandingly good service! Helped us with both of our older cars that failed emissions and even gave us a price break to fix the second one since we took the first one in already. Everything was done in 24hrs and would have been available to pick up the same day, but since working at night, they held the car for me with no extra charge. Kept me updated as much as possible. We will definitely be going back to get our Hondas some love!

Gr
Review №24

These guys are the best. Theyre quick, honest, and not out to rip you off!

Re
Review №25

Great prices usually but terrible customer service from guy at the front desk. He makes you feel like your service request is a big inconvenience. Forget about same day service, excuse after excuse.

Je
Review №26

Ive been going here for over 15 years!When I purchase my cars, I look for a Honda because I know their reliability and also because the guys there know what theyre doing.I dont trust my car with anyone else!

Ja
Review №27

I have used Honda Auto Pro for many years. He knows Hondas! Fair price and personal service. You can trust him. That is most important.

pa
Review №28

I have had my 2008 Accord serviced at Atlanta Auto Pro for a few years now and have never had any problems with their work. The staff and technicians do reliable and quality repairs. They are friendly, professional and provide excellent customer service. I would recommend them to my friends.

Sa
Review №29

Good auto shop has vast knowledge and is well experienced!

Jo
Review №30

Always depend on their honest and quality service and always refer Honda drivers to their facility

Su
Review №31

Johns great to work wih

ka
Review №32

Mario did a great job repairing my honda civic and had brand new tires on the front. Very resonably priced and did a fantastic job on my car.

No
Review №33

This is the best mechanic I have ever had. There have been times that Ive gone there and hes fixed my problem and not even charged (albiet small things). He always checks with you before he makes and serious changes and is very honest with his customers. If there were a rating above excellent I would give it without a second thought. Be advised though that they mainly do work with a few models/makers. Honda and Acura I believe.

Ki
Review №34

Honest, experienced, and plain good shop. Your car will be repaired correctly the first time with no hassles or pressure to do unnecessary stuff.

Fr
Review №35

Honest, Reliable, Reasonably Priced, Dependable, Family Oriented. They are specialists on Acura and Honda, and they know their business. I recommend them very highly.

Br
Review №36

Russell is a dying breed. Honest, caring and works to get your car running ASAP & safe to drive

Te
Review №37

Dishonest. No communication. It will take longer than they quote.

Mi
Review №38

They finished the work two days late, for $300 more than quoted price, and never called to update me about anything. After I complained they apologized but did nothing about it. Now my radiator is leaking.

Jo
Review №39

Exelent and fast

Pe
Review №40

Terrible service

Je
Review №41

Amazing place!!!

Information
3 Photos
41 Comments
4.4 Rating
  • Address:3897 Lawrenceville Hwy, Tucker, GA 30084, United States
  • Phone:+1 770-938-0211
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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