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Overhead Door Company of Tucson & Southern Arizona
5565 S Country Club Rd, Tucson, AZ 85706, United States
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Overhead Door Company of Tucson & Southern Arizona
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Tr
Review №1

We had the absolute best experience with overhead door! They gave us an honest quote and the best quote out of all the major competitors around town. They kept us in the loop about the delivery date and install. The install was quick and efficient, the company staff as a whole was so knowledgeable and helpful. They were able to answer any questions we had and offered to explain anything in more detail. We are so happy with the custom garage doors we received. We would totally recommend overhead door to anyone, they are truly the best in town!! Thank you so much for everything, we really appreciate you!

DL
Review №2

Total commitment to making sure the customer is 100% satisfied. They took the time to answer all of my questions. Ive had other companies do work for me in the past and there is no comparison. So glad I chose Overhead for my replacement garage door. Arts attention to detail was amazing. I highly recommend them.

Ra
Review №3

The door quality is outstanding and adds substantially to the quality of my property.Installation was done by two affable, informed and efficient men who performed the installation process quickly. They answered my constant questioning about the door and the process without hesitation and in a surprisingly pleasant manner . What patience!Communication with Overhead Door is excellent. Every phone call was answered in a timely manner and I received constant updates on the progress in manufacturing my door. Excellent management.

Ch
Review №4

Good quality work. JR and the installers were very professional throughout the process. Overhead door of Tucson like so many other companies is experiencing supply chain issues. However, those delays have been handled professionally keeping me informed as to the status.

Ja
Review №5

I was very pleased with the service from both technicians. They explained the needed repairs and although they had to order a part to complete the job, the company kept me updated. Marisca was fabulous in scheduling the work and providing updates on the technicians arrival times. This company has amazing customer service!

Sa
Review №6

Technician was just great. Very detailed and polite. Kept me abreast of everything he was doing. Made sure the equipment was working properly.

El
Review №7

I purchased my townhome end of June this year. I noticed a sticker on the door so when it was coming down and going right back up it was time to replace it plus it was really loud, the track was bent because someone hit the wall as well as the track. At our home we used Garage 1 which serviced the Wayne Dalton a few times. Overhead Door is so much better. Brandon was a joy to work with. Very nice, I’ll say it, pleasing to the eye, and informative. The garage door is so quiet!! I’m extremely happy with OVERHEAD DOOR.

Ka
Review №8

I called for a safety check appointment. We discovered my outside key pad was getting to old to keep up so a new one was installed, the service tech used the original painted box to match the trim. He was efficient. He made me aware of parts that tend to wear with age that would need to be addressed in the future. In and out neat and tidy. Thank you, always professional

Je
Review №9

These guys were excellent. Scott and Armando called at 7:30 the morning of appointment and informed me that they would be in place by 8.Right on time.Job took about 3 hours. Installing new roll up doors for my new shop.In a world where nobody seems to want to work anymore, these guys proved that there are still companies out there with old school values.i would definitely recommend Overhead Door Company to anyone.

La
Review №10

Zach was great! Worked efficiently & explained everything. Highly recommend!

Ja
Review №11

I want to start off by saying that we love our new rusted garage doors. We had them make our doors in a brick pattern instead of having a seam down the middle. Gorgeous!! So glad we did that. It was worth the extra $200 dollars. The install was nice and quick too and very professional and well done.I only had one issue. I didnt know what a Lentil was and I didnt ask questions. I have 4 total and one above each garage door and I recently spent a whole weekend painting them so they would look good with the new doors. Part of the install includes someone coming out to your house to paint the trim around your garage doors. I didnt realize that my paperwork said to paint trim and LENTILS. I also told the guy that came out to measure for the new doors that I resently painted the wood (Lentils) above the garage doors and I thought the color would look great with the rusted doors.I also was unable to be home when the painter arrived at my house so I let them paint without me being there and I didnt ask exactly what was going to be painted. I assumed only the trim would be painted.I was SO heart broken when I pulled up to my house and saw that my Lentils were painted the same color as the trim. I was almost in tears and kind of felt violated. He also painted the keypad on the side of the house! What? I didnt ask for that to be painted.I feel like they should have double checked before they start painting your house without you even being there! I understand I should have asked questions and I should have been there, but to just start painting everything within 2 feet of the garage doors.....its a little much.My advice is to ask questions and try to be there when they do the work and know what is being painted!!!! I now have to spend another weekend painting my Lentils.

Ju
Review №12

Needed a repair, a key pad to open the garage door installed and a quote on new doors. My technician, Alfonso, was on time, very nice fixed it all and had a quote to me the next day. I highly recommend!

Ke
Review №13

Office promptly returned my call. Service tech showed up when he was scheduled to show up and he called when he was ten minutes from arriving, to confirm. Excellent, professional service. Have been using their service for more than ten years.

Ga
Review №14

Exceptional ALL around!! We got scammed by a company using part of this companys name in their title...easy confusion...hard lesson! Thank goodness Art saved us and jumped in to help...he got his lead guy here quickly and Brandon was super efficient and we were only charged the amount of the coupon!BEST customer service experience in a long time!

Ba
Review №15

OVERHEAD DOOR is one of the most amazing Local Companies we have ever worked with. It has been many years since we at Christopher Robert Corporation have even called another door company. If you do not call them for door service you are crazy.

Er
Review №16

I just had a tune up on my door. I also have had an issue with a popping noise since I had the door installed. The technician was GREAT! He called to let me know he arrival time and showed up even 5 minutes early. He was very pleasant and professional. He was able to fix my door do the tune up and complete the service in a quick professional way. I would highly recommend the Overhead Door Company of Tucson!!!!!!!!

Li
Review №17

From the estimate to the install this company kept us informed. There was a delay for them to receive our door, but they called and let us know! Everyone from phone to in person were great!!! Product they put in is great also!

Je
Review №18

Fast and friendly repair service. Tech found door issue caused by weak tension spring and springs replacement was completed in less than 30 minutes. The tech was well trained and new what is was doing.The repair was a little costly but worth it since it came with a warranty.

Ge
Review №19

Great response and communication from first inquiry to installation; even in the face of Covid related delays and challenges. Love the smooth, quiet operation and the great look of the door. Installer was friendly and expert.

An
Review №20

They were quick and very efficient. Brandon couldn’t have been more friendly and accommodating. We really appreciated what he did for us.

Ti
Review №21

Great experience with the tech! I thought I needed a new opener but they fixed everything with a simple tune up. Thanks for saving me $$$

Ro
Review №22

I came into a position where I needed my garage doors replaced. I got several estimates, and at that time I remembered Overhead Door Company had previously repaired one of my doors. I liked that experience, so they were among the quotes I received for replacing both doors. Overhead was the only company who included the painting of the doors. They also offered a military discount. Those were the two main factors for why they received my business. Nate and his crew arrived on time, spent several hours here, and did a fantastic job. Their attention to detail and professionalism is to be commended. I will always recommend this company to anyone who needs garage door help. Additional thanks to JR, and Becky. Superb!!!!!!

Je
Review №23

From my initial call to the completion of my service request, it was a great. Everyone was extremely professional and the service on my garage doors was flawless. Couldn’t be happier.

Ma
Review №24

Excellent customer service at half price of the other guys. I was quoted a price more than twice as much for the very same job. No excuses either. Very nice people. I would use them again without hesitation.

Na
Review №25

They were great to work with. I originally called another company who quoted way too much. Quick, friendly and wonderful job done. I will recommend to to all my friends and family.

K
Review №26

I had a great experience with Overhead. It was so much easier than I had anticipated. The process, options, and install was explained very well. The doors were installed and they are beautiful. The garage doors completely change the appearance of the house. I had several bids and talked to at least three other companies before I made my decision and I am so happy that I chose Overhead.

Di
Review №27

They came quickly and fixed the doors as we requested.

kr
Review №28

Called and set my appointment within 24 hours Art came out and gave an estimate. Next morning I got a phone call that there was a cancellation and they were prepared to put my new door on if I was ready. The attention to detail, the paint matching, the explanation of service and guarantees was excellent. I would recommend if you’re getting repair or a new garage door to please use this company. Fantastic customer service and support!

Ta
Review №29

Great service and beautiful rusted garage door installed at a Trio Team members house. Overhead Door Company is the best!!!

Ki
Review №30

Excellent! Zachary was on time, professional, explained the problem and the options to remedy it. He replaced our unit, set it up and helped to program the remotes. I will definitely call Overhead again when our second unit is ready for replacement.

N
Review №31

Overhead Door recently installed and painted our new garage door, track and opener. We wish our outstanding experience with Overhead Door occurred with every purchase we make with contractors and/or vendors. Starting with the quote, purchase and installation, every employee we dealt with were incredibly kind, professional and kept us abreast of every step. Overhead was not the most or least expensive from the 4 estimates received. If I knew what I know now about Overhead Door, they will be our sole source for all our garage door needs. You get what you pay for and our experience with Overhead Door and their staff was awesome.Thank you JR, please pass on our gratitude and appreciation to your staff!

Er
Review №32

These guys are the best in town, I would never go anywhere else, top notch service!!

Sc
Review №33

I called when my spring broke at about 10. Brandon was there by 2:30. He fixed and inspected the door, installed a new spring and everything went great. Highly recommend Overhead of Tucson.

Ma
Review №34

Our rustic doors look great. Were very pleased with the whole process and the price was very reasonable. Good product, good service. Cant ask for more. Would recommend this company to everyone.

Ju
Review №35

Brandon arrive on time, analyzed the problem and made reccomendations to fix and improve. He was fast, and knowledgeable. Price was reasonable, was done in an hour, and my two doors work better now than before. GREAT JOB!

ju
Review №36

They are easy to work with. The work was completed very professionally.

mn
Review №37

Great communication and great work done by the team at Overhead Door - new motor install, and a quick follow up visitor for new seals and trims for the door were done as promised and for a reasonable price.

A
Review №38

When an old friend drove her car into my garage door and damaged the house and the truck inside. ODC came very quickly and got the door operational until the new door was installed. The installers were all very pleasant and professional.

Ta
Review №39

The staff at Overhead Door Co. were professional and helpful at all levels - from taking my initial after hours call down to completing the work timely with a little extra help for our old door. Im extremely pleased with the quality of their service.

Ed
Review №40

Great service, knowledgeable technician overhead door provided service that kaiser door couldnt

Je
Review №41

Overhead Door came out quicking to repair my damaged garage door. Service was impeccable and they followed up as well to make sure my service was performed to my satisfaction.

Ev
Review №42

I had garage doors installed in an existing carport. The service was excellent from initial design consultation to final paint job. My doors look wonderful! I was especially pleased that the job was not rescheduled even though the weather was lousy. The installers worked through the cold and wet. I am pleased with my experience, and my new doors have added a lot of value to my home. I would highly recommend Overhead Door Company.

Da
Review №43

My door looks great they did a good job the workmen were polite and friendly

Ge
Review №44

My experience with Overhead Door Company has been very rewarding. The technician was on time, very professional and courteous. I would use this company again and I would recommend them to my friends and family.

Ro
Review №45

This is an amazing company to work with. VERY professional, friendly and helpful. I spent lots of time with sales person who helped me design and worked with my budget of the garage door to the exact of what I wanted. The delivery and installation was just as easy, pleasant and professional. The garage door looks so great and the technology is awesome. I’m SUPER happy and grateful.

Fr
Review №46

Service was excellent, on time and efficient! Did the job in a timely manner and cleaned up after themselves. Would HIGHLY recommend this company!

Ma
Review №47

This is the second time I’ve used Overhead at my home. They were very responsive. Came to my home quickly and kept me informed of everything. Zachary the technician, came to my home and fixed my garage in what seemed like 5 minutes, he was also very polite and professional. I would recommend to anyone and will definitely use again. Thank you Overhead 🤓

S
Review №48

Great company very honest people and our new rusted metal garage door is awesome. We have received many complements on the door from neighbors.

Ly
Review №49

They were very helpful resolve my issue and even came out and showed me how to fix the automatic lighting system on my garage door opener. I would highly recommend this company. If I have trouble again I will definitely give them a call.

Na
Review №50

Overhead Doors of Tucson installed doors as part of new construction four years ago. We had a service call this week because one of the wall units stopped functioning. The young man who did the service call (Zachary) was on time. He was polite and knowledgeable. He quickly diagnosed the problem and had the right parts to replace the unit. He also performed a routine maintenance for both doors. The price was fair and we are very happy to have this company doing any necessary work.

De
Review №51

They were timely, quick and professional. Ive already added them to my list of resources. Ill definitely use their services again.

To
Review №52

Zachary was early to the appointment which was appreciated. He was extremely informative and worked quickly. He tuned up my garage door and it’s operating so much better. Great job, affordable, and will definitely be using them in the future

Er
Review №53

This is an upstanding company that never leaves you wondering about anything! You always know what is going on at all times! They are up front about everything ! From the salesperson to the installers, everyone acted in a professional manner! They got here early, and did the job in a timely fashion, and left a very clean worksite I would recommend Overhead Door Company to anyone looking for a garage door or opener!

Do
Review №54

Great customer service, I called in at 10am and the door was operational again that afternoon!! Fast, friendly and vey efficient. My family has worked with Overhead doors for many years and I continue to be a very satisfied customer!!

Jo
Review №55

After a power outage, our garage door opener got fried. Called Megan, got an appointment the very next day and Zach showed up right on time. Zach was amazing! He was very, very efficient and in no time at all we had a new opener installed! Best part? Our old one would NOT work when the sun was out :( Our new one is FABULOUS and works rain, sun or shine! Thanks to Megan and Zach!

Jo
Review №56

Overhead door did a great job installing doors on my new RV garage. They were very knowledgeable and gave me great advice early on in the build. I am so glad I contacted them early. They saved me a lot of money and delivered outstanding doors that get a lot of compliments from friends and family. Then second picture of the single door garage was installed by Overhead door several years ago. No problems at all, great install! Thanks Overhead door!!!

An
Review №57

I am so happy with our new garage door! The opener is so quiet and they did an excellent job installing it! I highly recommend Overhead Door Company!

Bi
Review №58

We had an old setup of mixed vintage and brands that no longer worked. The technician was very knowledgeable and explained what we needed as well as what did not need. He had everything with him and fixed everything. All old parts removed and the garage clean when he left. We are very happy with the job.

Mi
Review №59

Great service. Super friendly and knowledgeable service guy. I got a coupon in a mailer for a garage door tune up. called right away for an appt and got one in a few days. Didn’t push us on sales but did offer something in the future when it needs replacing and the price. Definitely our go to and will recommend them

Ji
Review №60

Excellent job, and I would highly recommend Overhead Door to anyone. Jim Cullum OroValley.

St
Review №61

I originally had my garage door installed by Precision Garage Door a few years ago at which time I was told it would be foolish not to purchase a lifetime warranty. I did.They were bought by Elite Doors. Soon thereafter I had a maintenance issue. Elite informed me that my warranty was not enforceable. I informed them that I was a lawyer and suddenly it was enforceable.Recently, my door become out of balance and damaged two hinges. I called Elite and they sent someone out who told me that I had traumatic damage. He stated that two hinges I was already over $600.00 in repairs. I stopped him there and did a Karen and I requested to speak to a manager. The manager informed me he could maybe do $425.00.I called Overhead Door Company at this point. I spoke with Art. Hinges are roughly $10.00 to $12.00. Overhead Door Company fixed everything for a service fee of $89.00.

Vi
Review №62

We had a belt driven lifter installed, replacing our noisy chain driven lifter. Brandon was on time, calling before he arrived, and completed the job efficiently, demonstrating his expert knowledge. We enjoyed watching the installation and were extremely pleased with the result.

Me
Review №63

My sister recommended Overhead and they lived up to her recommendation. The technician was very polite and took care of everything very quickly. He was tidy too! Would definitely use them again.

Fr
Review №64

Art came quickly, gave me a quote that was within the range of what I wanted to spend, crew came within a week or so and installed, followed by electrician. Simple and efficient process

Ja
Review №65

They came in with a fair bid and did a great job on target on price on quality I would be the first person To recommend this company and their employees just great

Bo
Review №66

Been with Art and Overhead Door since he opened the business. Always honest and prompt. Had a new opener installed this week. Technician was knowledgeable, fast, and professional. Will alway use Overhead Door and highly recommended them.

Ve
Review №67

We had some major issues with three old bay doors at our shop. Overhead doors was very responsive and was able to take care of our safety needs in a timely fashion. I highly recommend them for any of your garage door needs.

Bo
Review №68

Our garage door decided not to function properly anymore and my husband found Overhead on line with excellent reviews, they definitely live up to the reviews. Their company, staff, and quality of work are superb if we have any needs for a garage door company in the future we will be calling Overhead.

Ev
Review №69

Excellent service!! Ken was great

Jo
Review №70

The Customer Service Representative that I initially contacted was very courteous, professional, knowledgeable, & extremely helpful. She gave me options for my replacement & very reasonable prices with no surprise add-ons. The Installer was on time & did a fabulous job in replacing my door opener. He was very efficient & completed the replacement in much less time that I had expected. He was very knowledgeable & explained the use & care of my new opener in understandable terms. The over-all experience was GREAT!

Er
Review №71

Fast and always fair. Been using Overhead for many years. Theyre always quick and professional. They clean up after themselves and never fix anything that doesnt need fixing. Just a pleasure to do business with., Thanks.

Jo
Review №72

Fixed our manual garage door that apparently just had the cable come off the spool. Spent 30 minutes and charged $250. No materials on the invoice. Is garage door repair really worth $500/hr?

Ho
Review №73

Good job, good price.

Ka
Review №74

We were totally impressed with Zach the technician that came to service our garage door he was professional, knowledgeable and quick we would definitely recommend Overhead Door Co of Tucson.

Su
Review №75

Zachary was professional, friendly and efficient! He explained everything! I will absolutely be calling them in the future, when needed and referring to friends and family!

Ca
Review №76

Update: had another unrelated issue. Next day service once again and got us squared away. Professional & fairly priced. Make this your first call for any garage door needs!---Called about an issue with our opener. Got next day service. Tech was on time, fast, and very reasonably priced. Issue was fixed in less than an hour. Would definitely recommend.

Ri
Review №77

We had a great outcome in our experience with Overhead Doors replacement of our springs. Zack made sure the replacement springs he installed were robust enough to cover our heavy, double door and I have no doubt about the quality of his work. I rarely write these reviews and only do when the result is above the normal business as usual. I truly feel that I can count on this company and I think you can too. THANK YOU ZACK AND OVERHEAD DOORS!

Ju
Review №78

Our garage door wasnt working well for a long time. After Overhead Door Company was here for a short time, we had a new motor and associated control pad and sensors, and the door was working great, and very quiet! Great job, he was very efficient and professional. Thank you very much!

Pe
Review №79

Friendly responsive service to first contact.Zack came out and measured the custom cable and returned a few days later as promised and installed it and checked all the mechanisms.He was very good and professional. This was all done for one quarter of the estimate I had received from another garage door company!I will always use this company in the future.

De
Review №80

Despite difficulties keeping to the schedule due to COVID caused supply chain issues, I was very pleased with the service provided by Overhead Door Company of Tucson

An
Review №81

Very helpful and knowledgeable. Went the extra mile programming my universal remote.Thank you!!!😁

Ms
Review №82

Very happy with the service from Overhead Door! Have used them for many years. Always recommend to friends and neighbors.

Su
Review №83

This is my second Overhead Door. I had them install my garage door in my previous home as well. My new, older home has an odd size garage door, with a beam running through the center. My installer, Ken, worked his incredible magic again and somehow got everything up and it looks like a piece of art. Everything fits perfectly. Absolutely custom installation. I couldnt be happier. It looks gorgeous. I feel so much safer with my perfect, custom fit garage door. Thank you Ken!!

Mi
Review №84

We had a very pleasant experience with Overhead Door Company. I called on Friday to schedule an appointment and they came out Monday and had our garage springs replaced in less than an hour. Garage is working great again, thank you!

E
Review №85

Tech did a great job realigning and adjusting our main garage door to work properly. Very courteous and professional. Stand by their work. Thanks for a great job!

Al
Review №86

The tech was very professional, helpful and friendly. He was knowledgeable about our door opener and the various remotes, and spotted a couple of minor issues with the door fittings, which he fixed.

An
Review №87

Awesome experience! We got quotes from a few different places and were told by the other companies we needed our safety eyes and springs replaced. Brandon came out and said we definitely don’t need new springs and that they just need some tension and a tune up. We ended up spending $159 when the other companies were trying to charge us $800+. Very honest company and will be our go to for any garage door needs.

Ta
Review №88

Overhead Door is a great company. They are very responsive and always call back if they need to check on service questions. We have used their services for over 11 years now and definitely recommend!

Ch
Review №89

We had a garage door opener motor that has been on its’ last leg for the last year and sure enough it breaks on the weekend. Called Overhead Door expecting to get a voice recording or 3rd party answering service; however, I actually got a real person who was actually working there at the time named JR. Within an hour, JR had a technician (Alonso) at our door and an hour after that, the garage door operator head and belt drive rail was replaced and working like new. I did not have to pay them until I was absolutely 100% satisfied with the job. I waited a couple of days of opening and closing use, and then happily paid my bill; which was a lot cheaper than I had anticipated for having the work done on a weekend. Needless to say, I will be using Overhead Door for all my future garage door needs.

Si
Review №90

Excellent service. Came early for the appointment and was efficient and professional. Would recommend highly.

St
Review №91

It’s been 15 years since my springs broke the first time and Overhead Door did a great job back then and again replacing the springs again on Monday.Thanks once again.

Ro
Review №92

Great service. Friendly worker. Reasonable cost. Have been using Overhead for years and will continue to do so.

Mi
Review №93

My garage door needed a new spring. Overhead Door Co. was able to schedule a service appointment the following day, Saturday, with no additional service charges. They provided options for the extent of the repair and then made the repair efficiently and professionally. I will be using Overhead Door Co. for all future garage door service and highly recommend this company to others.

Bi
Review №94

Brandon did a fabulous job on my service call.New gasket,adjustments to both openers with explanations on what and why he was doing. Showed me DIY maintenance tips and helped to get vehicle and remotes synced. All for a very reasonable priceWould definitely recommend OverHead door and Brandon to a friend or neighbor

Bi
Review №95

Service was exemplary and installation was done quickly and expertly. Zachary helped us sync all of our remotes and gave us a brief primer on operation and maintenance. The new opener with belt drive is quiet and fast. The twin LED lights are a big plus.

Pa
Review №96

Extremely friendly and they were able to schedule me right away. The service tech was great. Everything went smooth from beginning to end. I would definitely recommend them.

Ka
Review №97

Excellent from start to finish. Bryce is the best!!

Bo
Review №98

On time, very knowledgeable, professional service. Also had a tune-up coupon which saved $$.

Hu
Review №99

Great expertise and customer service! We are extremely pleased with our new 9-foot-wide insulated garage door and opener. Ken came to our Green Valley home to hear what we wanted and to explain various options. He then took measurements and got information from us about the paint color we wanted. At the office, JR kept us informed about when the door would be ready to install and Sue was very pleasant and efficient in handling the contract and billing. Jeff did the installation and carefully explained how the two remote controls and the wall unit work. Minutes later, Ken came by and spray-painted the door, which matches the garage and house perfectly. Four weeks later, everything is working as it should be. Based on the many reviews I had read at several websites beforehand, I had high expectations. But the team at Overhead Door Company of Tucson and S. Arizona still managed to wow me.

Ma
Review №100

Very pleased with how quickly and professionally this company responded to our needs. Our installer was courteous, and very professional. Our door was painted exactly to our existing home color. We love our new garage door!

Information
15 Photos
100 Comments
4.9 Rating
  • Address:5565 S Country Club Rd, Tucson, AZ 85706, United States
  • Site:http://overheadtucson.com/
  • Phone:+1 520-294-2575
Categories
  • Garage door supplier
  • Door supplier
  • Garage builder
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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