We recently completed an out of state move and we are very pleased with the support and customer service we received from your team of professionals. Lynette made a great first impression and was invaluable to us, delivering boxes, providing moving advice, and giving us pricing options. Cathy was a great help when we were picking up additional boxes from the warehouse; always professional and personable. Tina kept in touch every step of the way. By the time we completed our move it seemed like she was part of the family. Our driver, Cristian, was professional, on time, and very careful with our household goods.

Over priced and the staff are not nice

Lynette came out a couple of weeks ago to quote an interstate move. Still have not received a quote or follow up. (No its not in a spam folder). Very unprofessional. - Added 11/23 Magically I got a quote after the owner read this review.

I work here for one day, in and out the warehouse with no ac, more like a fan blowing warm air. Way hotter inside the warehouse then outside. There were no soap inside the bathroom and no testing for heat for covid-19. I wasnt train I just follow the lead from the other workers. The only good thing was the people you work with were nice and no one as ever work there more than 90 days. Inside in front office was the only cool ac were the ladies were and the boss would come out if she saw you sitting down saying what are you doing? Literally everyone has to sit down at some point or couple time cause of the heat stroke. They dont really care about there employees just getting orders done.

I worked with Tina who coordinated our move from Portland to Tucson with a stop in storage until we found a permanent place. I cannot express the gratitude I have for Tina in making our move as smooth as possible, even down to giving a spot-on moving cost estimate and keeping to our timelines. Moving can be stressful but working with Tina was a dream. She is a perfect example of an excellent employee, great customer care, communication and committed to doing a great job. The teams of movers were also very professional, quick and friendly. Aurelio and Alfred were exceptional when delivering our stuff to our new home in Tucson, very patient in handling our stuff. I also want to recognize Jesus who loaded his truck and safely transmitted our items to Tucson.

It all went very smooth. The movers on both ends were exceptional; very efficient and helpful. Wanda, the move coordinator in Phoenix, was the best. She was excellent in keeping me informed and helpful. She called me several times during the move to make sure everything was going smooth and she always took the time to explain every detail. If I ever need to move again I will only use United.

Horizon made my entire moving experience very pleasant. Communication was great, the crew was on time and very careful with all of my belongings. They went above and beyond to ensure I was a satisfied customer. Would highly recommend.

A very good experience! Have moved many times with different carriers over the past years and this was the first with United. Our salesperson Lynette was so helpful. Our move coordinator Wanda was outstanding on keeping us informed on status. Our driver Robert was exceptional and very skilled on helping us on loading and unloading. Thank you all!

The movers were professional and took great care with my items. Aurelio and Felipe, the packing and loading crew in Tucson, went over and above being courteous and especially careful with packing our items. I highly recommend Horizon Moving & Logistics.

Making a 3700-mile military move from Alaska. They received our household good shipment on the 13th. After several attempted phone calls with no answer, finally was able to leave a voicemail for their scheduler. No crew available until the 28. So everything we own is right here in town, but were having to wait 2 weeks to get it delivered while we sleep on mats on the floor & sit on camping chairs. Also suspicious that the due date set by the military was the 29th. Looks to me like Horizon is intentionally holding our stuff to get max $$ from the government for storage fees. Not the way to treat a stressed out #militaryfamily thats just anxious to get settled into a new home.2-stars because theyve at least been courteous over the phone when Ive been able to reach them, and have actually returned phone calls unlike the main transport company (Suddith) who contracted them out.

BE CAREFUL BEFORE YOUR HIRE THIS COMPANY! They did a nice job packing my items. However, while moving my items, the movers stole my 2 caret diamond bangle and my David Yurman starburst ring. These items were not only very expensive but held sentimental value to me. Very disappointing!

Fabian and Vincent were very professional, they made the move super easy. I would recommend them for every move

Had a chance to learn about this business and tour their facility. Not only is it incredibly organized, clean and professional... it has the family atmosphere I have come to look for in businesses.

Need old management.new Management is about bottom line.Revenue ...

We selected Horizon because they represented a national moving company & their estimate was the lowest of the 3 estimates we obtained.In March of 2019 we moved from Tubac AZ to Clifton Park NY. We had sold our house & would be driving to NY, taking some 8 or 9 days to do so. We wanted to be in NY for the delivery, so we asked that the delivery be delayed by at least 2 weeks. Horizon readily accommodated us, at no extra cost, even though they had to store our property in Tucson for a while & then also in NY, in order to avoid having the moving van arrive in NY before we did. We worked mostly with Sina M. & Diana R., both of whom were super nice. We recommend this company.

Called several times trying to get a moving quote - they couldnt be bothered to respond back

Our coordinator Tina was fabulous. She was very responsive, helpful, professional and made the experience wonderful! She and the Horizon team did a great job! Would highly recommend!

Horrible experience. They didnt have a clue what was going on within their own organization. Amy, whoever she was/is, then gave MAJOR attitude when this fact was brought to light. Extremely rude and borderline disrespectful. Dont come here. I promise, youll thank me! They should pay people to work with them, not the other way around. Poor/weak leadership, poor attitudes up front, poor communication, poor company. I wish I could give it negative stars....

Dawn and Daniel are very professional and made the move less stressful ☺

Horrible, unprofessional, and lost our belongings. The movers barely spoke English and threw my boxes over the stair rails from my upstairs loft to my downstairs living room. I tried to give them the benefit of the doubt, but once my stuff arrived and we were missing things, Im so upset we ever used this company.***Update Aug 20, 2019*** No one from this company has trumped to contact me regarding my lost belongings, and I have not received any responses from the inquiries I submitted through their website. Shameful customer service!!

Messy, careless, poor customer service and way over priced. The customer service rep Tina should not be a customer service rep.

No leadership

Thx for the great Help

Very orginized

Its a moving company