I called and emailed several places these people are the only ones that called back. Erica managed the place and shes a very nice lady. It is an indoor facility with rather large closets garage space type deals there but the prices cant be beat and the terms are also very easy there. Cant beat the price quality and the availability
I have been renting a unit for the last few months. The main reason I chose American self storage was for their climate control/air cooled building/units. But for at least the last 2-3 months. The swamp coolers have not been working and hot as hell in the building. Customers are paying good money for your service/air cooling. The issue/problem needs to be fixed. I even talk to one of the female employees a couple months ago...and she said the issue was being taken care of. And nothing has been done yet. This is unacceptable!
We have been parking our motorhome here periodically for many years and have always received good service with no issues. This visit was no exception as Yvonne helped us sign up for a temporary spot. Thanks for your coutesy and professionalism! One improvement suggestion: I do hope the owners can regrade the back lot at some point to keep the very back of lot from becoming a pond during monsoon.
I have been using American Self Storage for the past couples of months and I really have had an amazing time. Wonderful customer service! Very clean and honest! Looking forward to the continued service!
I can not say enough about American Self Storage. We needed to rent a unit to store my daughter’s things from her dorm room, on short notice due to COVID-19. Everyone was so friendly, kind, and helpful in a very stressful time, especially Mark Becker! The property is well maintained and clean, the units are inside a locked building and are climate controlled, and there are always dollies available to help move the bigger items. I highly recommend!!
We have used American Self Storage - Tucson, for over six years, with two of our daughters in and out of dorms at the University of Arizona. Mark, the manager at the storage unit, has been a great help to us. We are completely impressed with this storage facility and greatly appreciate their professionalism and timely help. Thank you so much for providing a safe and clean place for storage. GO CATS!
Courteous and very helpful. Reasonable prices and down to earth. Darneal helped me with pricing out storage units for me but, in the end unfortunately I decided to chose another storage facility closer to my living quarters. Thanks Darneal for taking the time out of your day to help me.
Very clean facility. AM best time to go. Gets busy in afternoon.
Thats a cool place to put stuff
I want to thank the Management team especially Mark for all his help this weekend. I purchased a storage locker thru a auction and he went above and beyond helping me. I highly recommend this locate if your looking for a place that has a outstanding customer service and is clean and accommodating. Thank you again Mark. Look forward to purcharsing more auctions in the future
The facility on Limberlost is top notch. It is consistently clean and safe. The site Manager Mark Becker is very professional, polite and helpful.
Great management that makes sure you are doing ok while moving your stuff in or out. They have air conditioning and its always clean. I wouldn’t hesitate to store my belongings here in the future.
I have been a customer for over 2 years and recently upgraded to a larger storage unit. Marco in the front office is helpful, friendly and considerate. The facility is very clean and convenient. I am a happy client.
Great Storage facility Mark is the best - took excellent care of us - in a difficult situation - moved our son out of the dorms in short notice - would highly recommend this place - Thanks Mark
Moved out of my apartment and need a safe place to store my stuff.Im glad I found it here, amazing customer service and great prices!Michael showed me a few units to find the right one and I moved in the same day.They have shopping carts, large flat carts, and best of all a special cart for a mattress! Fit my extra thick queen perfect. Way easier then dragging, lifting and carrying it.If youre looking for a place to store some extra things, this should be your first choice.
This storage facility is one of the best. The manager and his staff very knowledgeable and will do their best to make you feel welcome. If you ever have a problem talk to the manager and it will be solved right in front of you or if it is a major problem he will handle it. I highly recommend American Self Storage
Iv had a unit here for the past 6 months and its been great! I really enjoy how cool it is. thanks american self storage!
What a nice and very clean place to store your things. Michael (the manager) what a super nice person, and very helpful. A GREAT PLACE!
No one is ever in the office to Answer the phone. My united was paid 05/09/2019 and is still over locked. The new management is worse than the previews one. At least you could locate them on property.
5 out of 5. I just signed a lease last week and was welcomed with a very personal manager, Micheal will tell you the nitty gritty and make sure everything is clear. My unit I preserved was ready for me and very clean, this is a reliable business and their prices beat the others in my opinion.
Ive used this storage facility for 19 months now and I love it. The staff is super friendly and extremely helpful (and they arent pushy salesmen like the other storage facilities I looked into). They have flat-bed dollies and carts to help you move things in and out and the hallways are wide enough to maneuver around in. It is indoors though not truly climate controlled, but I like that everything stays clean and safe. :)
These people are the best. I would never store my stuff anywhere else. Extremely helpful and knowledgable. And they are always kind and sweet whenever an issue arises. And the facilities are always clean and they do best to keep a constant temperature even in the hottest months.
Have been a customer for 5 years no problems.
I went in looking to store some stuff for my work, and was enlightned to recieve such thoughtful customer service from the front office staff. They worked to find me a great deal and provided me with a well managed unit that was a sufficient size.
Weve used this facility since the 1980s & have been satisfied each time. The current management is friendly & helpful, the facility is clean & bug free, & I feel safe even when I am there alone. I would recommend this facility to anyone.
We received excellent customer service from Michael Johnson in our search for a parking spot for our 5th wheel. Micheal worked around our schedule and made sure we were taken care of!!! I highly recommend American Self Storage, Tucson.Steve PickleMarana.
I have stored my items there for the past two years plus and I can not be more pleased with the facility and the staff. I have used other locations in Tucson and for me this has been the best.
We were lucky to find American Storage as we desperately needed a clean, safe, secure place to store our RV. The manager, Michael, was super helpful, understanding and kind.
The owner operator is very helpful and allowed us to get our stuff in even though it was close to closing for the day. When the size of storage we had requested online was not available made accommodations and honor the price on a different unit.
The site Manager Michael Johnsoin is very kind, help me found the best unit .
The staff was very friendly and took the time to give a tour of the facility and make sure all my questions were answered. Thank you!
Great place to store your items and will remain safe.
Great place to store your stuff. But they need to post correct time. Sign next to door says 8am vut Facebook page says 9am.
Great customer service, always willing to work with you. Cheapest rates I could find
I have had awesome experience with the staff the only downfall is they have office hours so it is hard to go there if you to have office hours yourself
Great. It has been very good renting from American Self Storage on Limberlost. The staff is always helpful
Overall a good place but had a very bad customer service experience today. Storing RV there for my parents and live in the midwest. He assured us that he would send an invoice via email and took the email the day we opened our account. About a month later my mom did not receive an invoice so she had to call them in order to get the billing information and find out about the email invoice. He then sent the email invoice and my mom dropped a check in the mail. I was meeting a person there to show the RV for sale and my code was deactivated the he would not let me in even though the person came from out of town to see the unit. I understand not allowing access if legitimately overdue but when it is your fault for not sending an invoice as promised and considering the circumstances - very poor customer service and bad business practices.
Great customer service and very clean. Highly recommended.
Great self storage, great management.
Great customer service clean facility
Thanks Sean you guys are great!
Not a good experience.
Just checking