First I would like to say that of all the people who work at Bond relocation, Kim Thompson is a sweet and genuinely caring person. However the rest of the organization does not seem to care one bit about he customer or damage to a customers goods or property. I have been dealing with Bond relocation for over 2 months regarding damage to walls, paint and stairs in my new home. We witnessed the damage with our own eyes as the delivery workers moved the furniture up the stairs. I have personally reached out to Bond more than 2 dozens times via phone and email and have gotten the run around every time. Being told the same thing over and over, we will look into this and get back with you ASAP, guess what ASAP never comes. I have heard the story over and over, we are down to 2 workers and such and such is out sick or so and so is out and we cant handle your issue at this time. Also did I mention that they were almost 2 weeks late delivering my shipment to start with . My entire family had to sleep on an air mattress and eat take out for almost 2 weeks and take our clothes we did have with us to a laundry matt while they held my good and clothes hostage due to not having a driver to deliver them. Guess what if you dont have a driver, dont take the job and charge me the 8,000 bucks. And to top it off damage 11 pieces of furniture in the loading or unloading of the move and then walk away like nothing was wrong. WORST company in the world to deal with. If you are ever approached by or call on your own a Mayflower sales rep named Rick Harris in Tupelo MS and attempt to hire Mayflower just know that it will be subbed out to a local company called Bond Relocation or Williams Transfer and Storage. I can tell you first hand dont waste your money using them as you will regret it. I am still fighting 2 claims that Mayflower is trying to not pay due to damage to property and Bond is not trying to repair the damage to a brand new house we moved into.

We have used Mayflower/United several times and have been completely satisfied with their services. Best drivers, great packers and all around caring people. I would never use any one but them if I ever move again.

Arrived on time for pickup & delivery. Were very nice people.

Me